Overpriced and management is not help. BEWARE your packages get stolen and even when the neighbors admit they took the package to management, management allows them to keep it. The worse experience has been is this place! read more

We were good tenants that always paid rent for about 10 years here. They then decide at the beginning of this year to take us to court over "$40" so they can lock us out and charge a higher rate to some other unsuspecting people. They don't care about community or anything. They aren't here to house the community, they are here to suck us all dry even after having good tenants without so much as a single complaint. Be wary of Lewis companies, for your housing needs. Who knows when they will cut a family dry and make someone homeless all for the sake of an extra dollar, even if you are a good tenant! Add that to the fact that they never came in and fixed any of our broken things or did proper maintenance on the inside. They go through all the effort to make the outside pretty and draw people in but THEY DO THE BARE MINIMUM AND WILL CHARGE YOU AS MUCH AS POSSIBLE. They are a soulless corporation that will only give you 5 days to pack your whole life up and get out. read more

I would give this place a no star but thats not an option to leave a review. We had an active investigation happen in our complex, with crime scene units on the property. The service and maintenance is great don't get me wrong. But walking to our apartment to the smell of weed, and cops in the complex no less than once a week isn't it. We pay too much money to live in the same complex as what appears to be section 8 housing. Theres a bar next door that attracts all of the worst people to roam the parking lot and leave their cars overnight. Cant even park on the outside of the gates on a Friday or Saturday because the parking is full thanks to the bar and food place next door. Theres been hit and runs within the complex itself, what appears to be drug activity, swarm of people drinking and smoking in the complex. We reached out numerous of times about getting moved from our unit where they smoke weed and taunt my dog, however nothing has been done unless we pay a fee to transfer. Save yourself the TIME and headache. Do not live here. read more

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The property is always so well kept and clean. Jay and Stacey do an amazing job, there isn't a day that goes by where I don't see them doing something. Thank you Sycamore team for all that you do I love living here! read more

I want to thank the maintenance guy Jay for tainting to my work orders asap. He got the job done quick with no issues. Making my home a comfy place to stay. read more

Me my fiancé and our two babies who are 2 and under moved in march 2022 and for the first time on our own it was great n then I smelled cat pee , never thought I'd smell cat pee . Justin is so professional and took immediate action and sent a person who is licensed and he found the spot , being that there's an issue Justin gave us two options and we took a downstairs apartment moved in April 2022 it's so beautiful and he had the carpets replaced and did so much for us I can't believe we have such an amazing apartment manager who is so professional and gets right to the bottom and handles situations right on the spot . We love it here read more

Watch out for this Apartment Complex, as well as any others owned by Lewis Apartment Communities. They will always try to gouge you with fees when you move out, claiming things to be damaged that haven't changed since moving in. read more

Another happy tenant. I have lived in several places before I moved here and I rate this community first place. They go above and beyond and really seem to care about our concerns. I have lived here for 6 years and even with the changes in management, Stacey has been here through it all. She maintains much of the upkeep of the complex. She is kind and such a hard worker! The gentleman in maintenance that came today that said he was a "floater", did an excellent job and looked so happy to do my small repair and was full of joy. Upon inspection last week, he was the same way. You could tell these two love what they do! As far as Management, I spoke with new Mgr Justin several times and have to say, they seem to be hitting home runs in everything I could possibly give a rating to. Very accommodating and professional. The property is always clean, everywhere. Immaculate even! I have never seen a bug inside my apt except an small ant invasion one hot day, 2 years ago that I took care of myself. The community here is awesome! My close by neighbors, I wouldn't trade for anyone else. Respectful and friendly. There's nothing like good neighbors! Anyway, just wanted to put this community in the limelight. They really deserve it! Thanks for everything Sycamore Park. Be sure to check this community out. There's a lot of perks! read more

I've been struggling almost a whole year trying to find a place to live and finally the manager from Sycamore park apartments name Justin call me to come and see the apartments and honestly he was amazing!! He helped me soo much with everything and cannot thank him enough.I'm soo grateful to know this wonderful person who helped me. It if wasn't for him I would still be struggling finding a place to live. Blessed read more

Hi. I know this place. It's okay, I suppose. The grounds are kept clean. The groundskeeper lady is not that friendly, but seems to be working hard to keep everything clean. The management staff is okay now that the previous manager, Jason, is no longer working there. It's quite for the most part. The people keep to themselves. It could be better, I suppose. I've never seen any drugs, bullets/guns, etc. But, have noticed "guys" by the entrance and exit areas just hanging out. Those "guys" look like they are up to no good. I know that management sees them, but I guess they can't really do much about it. At night you can hear the police helicopter in the surrounding area... but, that is because the area is not of "top notch". You know, I do like that there are several stores in the immediate area. You can walk to the grocery store, Rite Aid, Pollo Loco, and several other places. It's nice to have those kind of places just around the corner. I hope you find this review helpful. read more

I'm a resident for the last few months previous Manager was really great she used to walk the grounds to make sure things were good. Area has a lot of crime and the homeless have a tendancy to come onto the grounds quite frequently. I came home one day around 11:00 and there was a homeless man sitting on my stairs another time another homeless guy in front of where my apt is located was drinking and eating and throwing up gross. My son was scared coming from his car by a homeless person jumping out of the trash can. I was told by new manager the is complex too small to get security over 100 units here. read more

Sycamore apartments are horrible due to the pricing, and extra fees regarding their policy. I feel bad recommending this place to my friend who.complains all the time so sorry!!! I will never again recommend this place. I'm so hot right now over a simply error read more

horrible horrible horrible company!!!!!!!! do not move in here by all means. they will nickle and dime you the second you move out. i moved out in jan.2014 and they are still sending me bills stating i owe them money when i don't. it's been such a headache having to drive back and forth to a city i no longer live in just to try to get this situated. i would highly steer clear of this place. read more

So I've been a resident here at Sycamore for 3 months now and it's been a perfect home for me my daughter and our dog Biggie. The grounds are kept immaculate and the apartment is comfortable. The other residents are always friendly and courteous. It feels like a community and not just a complex. Thank you to Sandy and all the other staff here. They are welcoming and more than helpful. It truly is a beautiful place to live. read more

Well, we're finally moved in! It's heaven on earth! The trees are beautiful. The pool is immaculate and usually empty. It is quiet, and the residents and staff are super nice and helpful. I'm on my way to one of two community events per month. read more

I don't personally live here myself. My parents moved in April 2015. They are very happy with their apartment. Pet friendly, which was a must for them. the staff is super friendly. Sherry and Vanessa are AWESOME!! So helpful and go above and beyond for the tenants in my opinion. If this place was in my price point i would have no problem living here. But for me price wise is a bit to high, plus...i dont want to be so close to mom and dad. Over all i would recommend this place to everyone. read more

We didn't end up renting here due to the distance from our work. However, both the people in the leasing office were incredibly helpful, patient, and kind. The grounds were clean and everyone we came in contact with were genuinely helpful and professional. Would highly recommend from the experience we had doing a walkthrough. read more

This place is truly awful and extremely overpriced. The area is terrible and the office staff are extremely unprofessional and dishonest. I tried to tell corporate about their behavior and they immediately tried to retaliate against me. Sorry, I'm not paying 1800 a month to live in a fishbowl and have to deal with these people. I would advise everyone to stay away. read more

Just went to see the location this afternoon. It is pretty good, inside and out. Pretty quiet location, and has all the amenities I need. Pretty big 1 bedroom homes available. I have not made a decision yet, but definitely sold on it. read more

The leasing girl is very nice and helped us when we moved in. The manager and cleaning lady on the other hand are completely rude and obnoxious. I had heard great things about the company was known for their customer service and commitment to the tenants but it doesn't seem that way. The manager seemed annoyed that I had even walked in when I went to pay my rent. He was the only one In the office so maybe he was mad he had to help me. Very unhappy and just counting down the months before my lease is over. read more

7 months I've lived here and love it. The apartment community is always well kept up by Stacy the grounds keeper who is always friendly towards us and always working hard to keep the area cleaned. The apartments there self is very spacious and if anything is wrong AJ the maintenance guy always has it fixed withen a day or two. Very prompt, which is always good. The leasing agent Vanessa is very friendly and always eager to help us with anything we need, kuzco our dog loves her. Sandy the other leasing agent is very friendly and happy to help with anything. I highly recommend these apartments not only cause of the apartment it's self but the customer service provided by Lewis employees is outstanding. I couldn't be anymore happier with sycamore apartments. Thank you. read more

The apartment complex is very nice and well kept. I did read the review about someone having parties till 2 and 3am. I did experience that a couple times before, but there is nothing a couple of ear plugs cant fix. I think this is a nice community to live in there is not that many apartments so it really doesn't get loud at least not in the section where my apartment is located. They also offer community events that my daughter and I get to enjoy. The staff is friendly and when I did need something fixed it was done in a timely manner. read more

My name is Zeta, my husband and I were residents at Sycamore Park Apartments for about 4 years We really loved how maintained the apartment grounds were kept, thanks to Stacey and whenever there was anything to be fixed in our apartment they were immediately handled by Omar. The manager Lakeysha and leasing manager Marquel were always very friendly and accommodating to us and very professional. I wouldn't leave but we are buying a home. But I would recommend Sycamore Park Apartments to anyone. read more

Let me just say... when I first looked at the 3 star reviews I was a but skeptical. But the location was prime along with the upkeep of the property. So I stopped by, instantly it was a warm welcome from the staff as if I had already lived there!!! Caught me off guard.... From the office staff Sheri & Vanessa to the maintenance crew Hugo and Stacy, they were terrific!! The on-boarding process was great and usually that's typically the end of it one would assume. Yet for the last six months that we've been here it has been constant calling all my family by first name asking valid questions that's shows they actually listen to there tenants. Repairs are super fast as in same day!!! Oh and the great community building events they put on with Amber, let me say I know almost every one here now which is a great feeling. If and I do say if they have vacancy make sure you stop by and secure it!! read more

My family and I went to John's Incredible Pizza last night for one of Sycamore Park's resident events. We couldn't have been more pleased to have a FREE night of fun at the place! When we arrived, the events coordinator had a table set up right outside the place where we could easily spot them. We were signed in right away and each given a card filled with 60 credits that we could use in the arcade area of John's. That was a total of 180 credits! PLUS unlimited food at their buffet next to the arcade. We stuffed ourselves silly with a variety of delicious choices from their buffet selection and spent about 2.5 hours using up our credits in the arcade area. We went bowling, played mini golf, rode on The Twister, played some shooting games, and went through a laser maze! All in all, it was a great night of fun and we enjoyed ourselves immensely. We cannot wait for the next resident event! Thank you for giving us such a great time Lewis! :) read more

My wife and I moved to Orange County about a year ago due to a new job opportunity, and we are happy in our current apartment. However, I just had to praise the leasing and maintenance staff at Sycamore Park Apartments in Ontario for the wonderful experience we had while living there. Nothing but good things about the complex. Had a few problems with some of the other tenants but nothing that doesn't happen in any other apartment complex. We were only there for a little less than a year but if our situation ever changes and we have to move back to the Inland Empire, we will definitely check Sycamore Park FIRST. read more

Well when we first moved in things were good. Then after the first year things changed. We they raise your rent every year in the 2 years our rent was raise $200.00. We were told by neighbors who have moved out that WE SHOULD NOT EXPECT THE DEPOSIT BACK CAUSE LEWIS APT NEVER GIVE DEPOSIT BACK! We were also told that when we moved in every apt that become vacant always gets new carpet, and that we should also get carpet cleaning once a year. In the renters handbooks you are to get your carpet cleaned once a year and every 2 years a paint job. Well we moved out due to how things have changed since they changed management. The new manger is not friendly it's not a warm cozy place when you go into the office anymore. The assistant manger will lie to safe herself and climb the ladder in the Lewis Corp. Lewis owns almost all of Rancho Cucamonga and when we received a letter from them it wasn't our deposit as normal apt would do no they charge you for brand new carpet, that they replace any ways. We NEVER GOT THE CARPET CLEANING WE WERE TOLD but charged for new carpet. We don't have a pet but got charge for a pet scan. We were charged for a new paint job in the apt that they do anyways. Our apt was not dirty, nothing was destroyed but we were charged. When people asked me how I liked living there (when I was) I shared with them what I am sharing with you and I told them I wouldn't recommend this place. If fact if this Lewis apt is like this can you imagine the other apt are probably just like it. Well I guess Lewis corp needs that $400.00 more then those of us who work hard for our money and don't like to waist it. Moving out to this place we are at now is so much better. We don't hear sirens all day and night more it's great Darlene read more

Don't Judge this book by its cover (Not in a good way). The units and common areas are nice but that's about as good as it gets at this place. We had a new tenant move in under us who had parties till 2 and 3 in the morning just about every night and since there are no employees working after 6pm it was my word against theirs and the only advise the office "manager" could give me was to call the cops and file a report. Oh ya and that $800 dollar deposit,,, You can kiss that goodbye when you sign the lease. My girlfriend and I moved in there on a month-to-month lease and were rarely home. When we moved out after eight months, the apartment was almost the same condition as when we moved in (Minus a few very small nail holes from hanging pictures). Apparently it cost 800 dollars to paint a 700Sq. Ft. apartment white and clean the carpets (by the way, I have done both before in a 1000 sq. ft. apt for under $300). About a month before we moved out, I found spent bullet shells just feet from our assigned parking space, so feel safe bringing your kids around that. I wouldn't recommend this place or any other Lewis Property to my worst enemies... STAY AWAY!!! read more

I've been living here since nov 2015 and absolutely love it, it's quiet and the other residents are friendly most wave as your driving in the parking lot, the grounds are kept clean, apartments are spacious ,trash areas don't smell and are always clean witch was a big concern for me since the trash is right in front of my apartment. The management is ABSOLUTELY AMAZING they are very friendly and welcoming , professional and extremely responsive. Moving from 42 miles away I was not familiar of the lay of land in the IE my sister gave me a list & I just went driving as soon as I met with sandy and she gave me a tour I knew this was where we were moving she was very welcoming and made me feel comfortable it felt like I've know her for years. I'm very happy that the amazing customer service didn't end with her but continued with the entire team. Needless to say I called my sister right after the tour she met me after work we left the deposit the same day. They were the first and last apartment I looked at in my search .if there's only one negative remark I have to say is that there's only one drive way in and one driveway out so you have to drive around the entire community but hey it's gated and we have our own garage so I'm happy !!! read more

where do i start ... well let me tell you that when we first were looking to move out into the sb county this place along with a whole bunch caught are eye but what stoood out the most was the customer service sheri brought to the table. before we stepped in for a tour to sycamore park we already had our mind set to move into another complex up the street but boy let me tell u did sheri sure inpress us. after our experience with her we were convinced soo attentive and well spoken just all around great service. But boy were we fooled because all that went down the drain after the first month of us being there. worst place as far as staff. sherri is so rude that she will barely even look ouour way when she passes by us doing a tour. everytime i go in the office to get something shes not warming and friendly at all . honestly i can barely get a hello out of her so now after living here for about eight months i dont even bother to try to say hi. she is soo rude. we were definantly fooled when it came to that. i dont undersTand how you can walk around a apartment complex where you bring all these new residents to live and present them with great customer service but after they move in you dont even say hi or greet anyone or evenlook to say goodmorning. i was inpressed with lewis company but not no more they need new leasing agents or w.e sherrri is because if lewis is paying her to be a manager they should deffinantly reconsider her position. the only highlight of this place is the matnience lady now she is soo nice and friendly ,always greeting residents,working hard everytime i see her rain or shine and. always has a smile and aknowledges everyone here even if im driving in my car never is she rude and turns away . now that is defffinanly someone who lives up the the lewis company name and great customer service. now as far as the actual complex... honestly i would probly think it was. ok if they learned to live up to thier company morals. on the flip side when we moved in ashley was great the place was a little dirty tho you would think the would have it cleaned a lil better since they pay people to clean it.space is good pretty big and super quiet which i do like not that great for kids was expecting more kids for my duaghter but here your lucky if you hear the sound of kids playing. all the neighbors are pretty friendly and curtious.ahhh the water bill yuck since we have lived here our water bill since it is combined with everyone elses has been no less than $75 which we were also lied to and so have alot of residents here that i talk to. most say they were told it would go no higher than $60 that was what we were told too our face .. what a lie.. honestly our is $75 or higher which is crazy we really try to conserve water but we have to pay whatever the whole building is using .. they are riddiculous. if i would have known all that customer service and help was a fake i would have never moved here because they dont treat thier customers right or live up to thier company values which is very dissapointing to me because that is what made this place stand out .. straight out i should have stuck to the woodsongapartments or park centre. read more