I've received great service from the team (Kenny, Ezra, and Hamza) at this location for multiple…read morerepairs. I've done a screen replacement and a back camera replacement. They're professional and honest. I would recommend to anyone in the area.

They tried to make a quick come up. These people charged me $150 to replace my charging assembly…read morefor iPhone 14 Pro Max. I went to another repair spot in Katy. Only quoted me $60 but ended up only paying $35 cause something was stuck in the charging port and the port was still working when the object was take out. This place here recommended me to do the full replacement for $150 and didn't bother trying to fix the existing port. Don't go here if you're trying to get ripped off.

I was told that I would get a $300 trade-in after they saw my phone and once I did everything they…read moretold me they said I could only get $65. This business is such a scam. Stay away from it. They are terrible.

I prefer AT and Coffee…read more This is a pretty decent AT&T location and can be really helpful and can offer some good deals off of your Verizon bill, but nothing more than 20 or 25 percent, and that's only if you're lucky. I thought service was nice and they got through the people more promptly than I expected, so I give a healthy four star rating. We're currently going through a debate as to whether we'll change to AT&T (my preference), T Mobile (her preference), or Sprint (both of our second favourite), so any feedback would be appreciated. This store was helpful but we haven't found anyone who is willing to knock more than 25% off our bill and we need to reduce it by more than 50% to match what some of our luckier friends are paying for the same services that we get now.

Great customer service and welcoming environment. The atmosphere and temperature was extremely…read morepleasant.

My wife and I were looking for her new earbuds and we couldn't be happier when helped by Bechi and…read moreEthan, Becky was great with her audio experience and having her explaining all the pros cons was amazing for us to finally make our decision on which one to purchase and so far my wife has no regrets and she is very happy with what she got.

So all the employees in the store today wanted to have a free day. The only one who was cordial and…read moresaid hi. The young black girl, whose badge was not visible, could not define disrespect but was chronically rude and uneducated. While Edgar was racist and made a spectacle of that in front of another customer he was waiting on. All of them, including Edgar and the exception of the nice employee who said hi when I came in, were laughing at me/situation. Apparently, it was an opportunity to display his condescending ways by asking me to leave the store because I could not get the information he needed at a time he thought was not fast enough, and in a bid to be power drunk. It just showed the level of professionalism. He even told me to take his name down, I guess to let me know it's a norm for the store(I read their reviews afterwards and I believe it since I was a victim of it today), then told me to leave the store because he was not having his way. I guess professionalism, personal and business relationships are not easily defined or comprehendable and he abused his authority. He told me to go to a corporate store down the street. I am going to privately and publicly ask if T-Mobile condones this, and hopefully, their cameras were running to see Edgar's show of shame.

This T-Mobile location offers so much diversity. From English speakers to Spanish speakers, and I…read morewon't have to wait in line for a long time just to pay my bill. A young man, named Quyen, helped me set up autopay and set up my home internet for me ,without me having to ask. The managers are really nice and are always helping their staff.

My ear speaker on my iPhone stopped working a few months back, yes you read that right. So for the…read morepast six months I either answered my phone on speaker or if I couldn't trust what you were going to say I sent you to voicemail. So I used the "project" tab on Yelp to request a quote to see how much it would cost to fix. Ben at Intouch Wireless was the first to respond. Ben did not offer the lowest price but I chose him because of his detail answers and how quickly he responded to my questions. I showed up a few hours later when I got off work. Ben greeted me and was super friendly. He tested my phone before working on it to ensure I was correct about the issue I was having. He told me it would be about 30 mins to finish the repair. He was done with my phone within 20 mins. He tested my phone in front of me to show me it was working correctly. I really like how engaging Ben was and how he took the time to answer my questions and not over charge me once I showed up in person.

Love this place. Ben is very sweet, friendly, knowledgeable, and took the time to explain what…read moreneeded to be done. The repair always done timely or earlier. The prices were very reasonable, and I really appreciated the honesty and great customer service. I have had repairs done on both iPhone and iPads so highly recommend to anyone needing phone or tablet repairs -- they truly go above and beyond!

This husband and wife duo are an amazing team! Within less than an hour, my screen and battery for…read moremy iPhone 8 Plus were replaced. I had anticipated having to pay much more than I did. And, the turn around time was so much faster than I anticipated. I HIGHLY recommend this place for anyone in need of technical assistance for their phone or computer.

The backside of my iPhone needed repair twice. Both times after getting repaired with them it…read morecracked big time after the first drop. Now I also have battery and sound issues. Find someone more experienced.

Brought in a CPU and really thought it was not going to be salvageable as it had multiple problems…read more Jaden took it and worked wonders with it. He explained what they found, how much it would cost and a time frame. Ardent provided us with a great deal. I would like to give a huge shout out to this company. We have used Ardent many times and have always been very satisfied with their consistent work performance. They are honest and reliable. Traits that are not easily found anymore. Thankyou guys.

Awesome service , explained everything and had great prices , will be back! Got my Samsung done at…read morea good price and under a day.