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    T-Mobile Experience Store

    3.3 (67 reviews)
    PriceyMobile Phones
    Open 10:00 am - 8:00 pm

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    T-Mobile advertises that they do not raise their prices. HOWEVER...They start taking away discounts previously agreed to by contract. No longer can you get your autopay discount using a credit card. My Credit card gives me an insurance plan for my phones that I will not be getting using other ways of payment. I changed nothing, they changed the contract. T Mobile needs to stop advertising that they do not raise their prices. I hope some attorney firm picks up on this and there would be a class action suit against them.

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    6 months ago

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    2 months ago

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    2 months ago

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    6 months ago

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    9 months ago

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    1 year ago

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    1 year ago

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    11 months ago

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    10 months ago

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    2 years ago

    The people were friendly, very helpful when I bought my new phone and when I went back for additional help.

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    2 years ago

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    3 years ago

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    4 years ago

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    5 years ago

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    5 years ago

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    3 years ago

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    2 years ago

    Carlos Cardona - Assistant Manager, is an asset to the company. Always very patient and helpful - this is the reason I always come here!

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    2 years ago

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    6 years ago

    Business owner information

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    T-Mobile

    Thank you so much Arthur B.! We appreciate you!

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    3 years ago

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    7 years ago

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    4 years ago

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    4 years ago

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    5 years ago

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    3 years ago

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    4 years ago

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    4 years ago

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    7 years ago

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    9 years ago

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    5 years ago

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    6 years ago

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    5 years ago

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    5 years ago

    Worst experience ever. Juan, the store manager was terrible and asked me to leave. Go to Cathedral City, the best AND

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    6 years ago

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    T-Mobile

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    8 years ago

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    5 years ago

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    4 years ago

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    7 years ago

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    6 years ago

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    4 years ago

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    Page 1 of 2

    Ask the Community - T-Mobile Experience Store

    Review Highlights - T-Mobile Experience Store

    Came here to change SIM card and Omar made me aware that T mobile was charging me for an unused line for over a year.

    Mentioned in 3 reviews

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    Verify this business for free

    People searched for Mobile Phones 214 times last month within 15 miles of this business.

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    Verizon

    Verizon

    3.9
    (94 reviews)
    0.2 mi
    $$

    Great customer service experience.Got a new phone, received an I pad as a preferred customer. Cool…read morevalue for my money.

    Monday, September 15th a man named Nicky called me claiming he was assigned my business Verizon…read moreaccount. We set up an appointment to look over my account and see how it could be improved. I met him at the store located at 5001 E. Ramon Rd. He claimed there was a special happening in which Verizon was gifting me a new Modem that was faster then the one I had and I would only be responsible to pay for the sales tax. I believed him even though I did not need a new modem. He did fix a few issues with my phone and I trusted him. It was a SCAM! I have been attempting to get hold of him for months. I have called Verizon customer service repeatedly without any success. I am being billed monthly for a device that has a payoff figure of $388 that I only agreed to because it was suppose to improve my speed (which is does not) and was FREE! This is how you lose a customer whom has been with your company for over 6 years. If you are a business owner and fell for this same scam, please reach out to me. I will be seeking a class action lawsuit against Verizon. Spectrum, each year, has come to my store asking me to switch. They have offered me some really good deals and each time I have been loyal to Verizon. I am so disgusted and saddened by what you did Nicky. I hope the "commission" was worth a long term customer.

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    Verizon
    Ugly modem that takes too much room and has not improved my services as promised.
    Ugly modem that takes too much room and has not improved my services as promised.
    Verizon

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    T-Mobile Experience Store - mobilephones - Updated June 2026

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