A few weeks back my wife and I wandered into the store looking to see what deals might be…read moreavailable. We have both been having lots of issues with our AT&T phones, so just thought it was worth checking. As soon as we walked in the store, we were greeted by Shawn, I think he's the store's manager. As I explained that I was interested in getting my AT&T service switched over to Verizon, Shawn helped me review the plans and relevant promotions. He even went through a total cost of ownership review that made it clear to us that I should make the switch. The crazy part was that even though Shawn was helping multiple customers at once, we were impressed by his ability to multi-task and keep us moving through the process. He even got us a credit for switching our lines and we did not even have to change our phone numbers! At the end of our visit, we ended up leaving with 2 new iphones, an apple watch, and a smile on my face because it all took less than an hour and we got a lot done. Shawn even gave us some bottled water to take to our Son as we mentioned he was thirsty. This was by far the best experience I have ever had in ANY phone store. I have been a AT&T, T-Mobile, and now a Verizon customer because this store and their staff earned my business. The fact that the manager gave me his personal phone number to get in touch with him if I had any issues went above and beyond quality customer service. We will be returning soon to get the iPad deal and add another line for my Dad's phone too. Thank You!

I purchased two cell phones for the Rohnert Park store. I was very disappointed in the service…read more So, I went to the Sebastopol location. There, I met Isiah. He was AMAZING!!!!! From now on, I will only frequent the Sebastopol store.

At 3:28 on 4/4/2021 my son was standing at the door to come in. He saw the employee in the store…read more She saw him. She locked the door in front of him with him standing there. Then walked away without a word. We knew they closed at 3:30 on Easter. I then called the store and asked why they closed early and would lock the door in front of a minor. Rosario responded... we didn't see him. He's 6'4 . How in tf can u miss him. And you cameras sure didn't miss you locking him out and closing the store early right in front of him. Then I asked for the manager and owners names to file a formal complaint with Boost Mobile. She refused. Then has to ask the other worker what name to give me (all while I'm on the phone. She finally said Jose. I asked Jose what? She said that's all the info I can give you. You can call boost mobile and complain. So I asked her.... You just closed and locked your store..... early... with a minor standing at the door walking in then lied and said you didn't see the 6'4 boy standing there....your refuse to give me your manager or owners name or contact info all cause you wanna leave work now... is that correct? She responded. I don't know what to tell you we're...closed now.... we called 15 minutes ahead of time to ensure they were open. Ans they still did this bullshit. Racist ass disrespectful Santa Rosa assholes. I bet if we were Mexican too and partaking in the Mexican festival in front of the store they woulda treated us different. Great job. Great way to treat your customers on Resurrection Sunday.

I wish I caught her name, but a young woman spent like 45 minutes today helping me fix my phone. I…read morewas previously a virgin mobile customer that got transferred to boost a few months ago due to a merger. i got my new phone mid July, but Boost gave me a bad SIM that left me unable to use text or internet without being connected to wifi. Somehow, even though i just became a boost member, the plan they transferred me to is considered outdated, and they no longer provide the SIM I need anymore. However, this young woman took her time carefully going through all their SIM cards to find the ONE LAST ONE they had that worked for my plan. Not only that but before she found it, she took the time to call the other local stores to see if they had one left, as well as calling I'm assuming her boss/supervisor for assistance since my issue was a uncommon and trickier to fix since tech support wasn't super helpful. Overall I really appreciate the effort she took to help me getting my phone working since the customer service hotline didn't help me at all.

Located in the back corner of the plaza, plenty of clothing with good deals. The plaza however is a…read morebit dead and empty.

I have never been to this particular Nike store before, but I did so happen to find a pretty good…read morekid section since I wear a boys/youth five size tennis shoe! I really miss shopping at kids footlocker, but the discount wall on the back is always helpful! This particular day I was able to find these Air Force ones for about $70 With their extra discount since it's on the back wall. My boyfriend also found some basketball shoes on sale and we were on our way! They also have a few or select shoes in the front off to the left of their cash register and I guess those are the last in stock so they keep those sales racks off to the side. They were some really cool high top Air Force ones there but they were only on sale for 120 in the youth size that's still a bit pricey for my teacher budget. Lol but these ones I liked so I bought these.

I have used this company twice within the past few months. This morning Jerry arrived and, not…read moreonly sold me on recommending this company to Everyone I know, but also to thank him for his above and beyond customer service!!!! I will ALWAYS recommend Mr. Rooter Plumbing!!! Ask for Jerry if you need someone to assist you through all the plumbing info...I'm a female who lives alone and Jerry was so amazing at helping me to understand the basic maintenance of my garbage disposal...LOVE him so much!!! I'm Grateful and Blessed Thank you Mr. Rooter Plumbing for having such an amazing employee!!!!! Stephanie

Pretty good. Technician professional and on time. Prices are…read moreridicules though - but went ahead with the job regardless as they were already on site.

I've utilized this company twice at 2 different locations and each time they have done a very…read morethorough job. Cleaning these vents is SO important to avoid a dryer fire!!! They were easy to schedule with, notified me in advance of their arrival and were prompt each time. There is no other I would choose for this important task.

Today, Moses came back from Dryer Vent Wizard and he completed the job!!…read more The service was excellent, he explained everything that he was doing and could see that the work was not done in October. He did a thorough job, was very professional and apologized that the work had not been done. I was home the day the work was originally to be completed and when I left for an appointment, I had someone at my home to let them in. I'm grateful the work got done today. Moses was respectful of my home, he wore shoe covers, and as I mentioned kept me informed of everything he was doing. I asked him to put a vent cover on so the birds will not go in the vent, and paid him to do that. My landlady had called the HOA a few times and I suggested she call the company directly and she got this resolved. I highly recommend this company.

Absolutely Worth the 2-Hour Drive - Best Dealership Experience Ever!…read more I had been hunting online for a Street Triple RS for what felt like forever. Everywhere I looked, sellers were asking new bike prices for bikes with sky-high mileage--totally unreasonable. Then I found Factory Powersports. I messaged Juan about a bike they had, and right from the start, everything felt different. Straightforward, honest, and helpful. I made the trip down from the Bay Area, cash in hand, and wrapped up the paperwork with Rebecca in just 30 minutes. No games. No pressure. Just fair pricing, knowledgeable staff, and a dealership that actually respects your time. This is exactly how every dealership should operate. Worth every mile of the drive--I'd do it again in a heartbeat

My partner and I help an open house down the road. On the way to the open house, we saw Factory…read morePowersports. My partner has been looking to purchase quad for a new property she just purchased, so we came in to see what they carried. First off, the entrance to the parking lot is a little funky. They try to make it one way in and one way out. The parking lot entrance is actually around the corner on Carrillo St. (small side street) and the exit is on Cleveland Ave. (larger, main street). You would think the entrance would be on the larger street and exit on the smaller street, but it's the opposite, so if you are driving on Cleveland Ave. towards College Ave. and miss Carrillo St., you will need to turn back around. As for the store itself, they have a good selection of motorcycles, power crafts, ATVs and accessories. The thing that this place is lacking is customer service which seems to be the theme when I read other reviews. When you walk in, no one greets you. There was an employee sitting at the desk doing some paperwork, looks up as we walk in, but there was no greeting. As we were browsing the inventory, no one came by help or ask if we had questions. When we walked out, again no acknowledgement that we may be potential customers. I'm sure if they had better customers service, their business would be much better.

These guys are great, super easy way better than going to the Apple Store! Check out downtown…read morePetaluma while you're waiting!

They must not be in service anymore. Don't have time to drive out there so tried calling several…read moretimes in a span of a week at different times during their business hours and no answer all 7 times.

I had two completely different experiences here.Five years ago,I felt ripped off,was not happy eith…read moretheir service.Recently,for some reason (cant remember what),went in had someting fixed,and had a great experience! I believe in 2nd chances!

these guys have changed their company name twice now because of their bad rep…read moremost repairs are by appointment and when I made an appointment to fix my iphone 4 they bailed on me. The doors were closed and locked during business hours. I called to see if they were on their way and they asked me to wait an hour because they were running an errand, no emergency, nothing of any importance, no apology. Just unprofessional young guys who aren't dedicated to their business