Turned in my old phone yesterday and had the opportunity to be helped by Elaine. What a star! She's…read morehelpful, patient and so personable. Thank you, Elaine. I said it before and I will say it again, you are a star!

Stay away from this company!! They will bait you in with…read moreproducts and false promises i wish I knew when I started my small businesses the are very unprofessional In general and this store had to let go people for this reason, Its been almost two years and they haven't fixed the issue with my account, last called I did I was dealing with the situation for 4 hours and that's the average time every time you call with an issue Choose wisely there is better and honest companies out there Unfortunately the only thing left for me is the court

I went to this Metro store yesterday (Sunday, November 2) to activate my new phone line, and the…read moreexperience was terrible. The guy who attended us was rude from the start -- no greeting, no kindness, and it was obvious he didn't want to help. He even made a face when I approached his station, like he didn't want to do his job. His attitude completely ruined our visit. What makes it worse is that this wasn't the first bad experience with him -- my parents also had issues at this same store, where one of their phones ended up completely locked because of the same guy. Clearly, this location has a serious customer service problem. We left and went to another MetroPCS store at 10045 Belvedere Rd Ste 1, Royal Palm Beach, FL 33411, and the experience there was the complete opposite -- the staff was super friendly, helpful, and made sure everything was done correctly. I will never go back to this location and will tell everyone I know to avoid it. The tiny, rude guy working on Sunday at 3:00 pm (alongside a woman) should not be representing the brand.

Recently went to this store and Meshell Suarez assisted me with changing my phone out. Meshell was…read moreProfessional, Courteous, Patient, and helpful. Thank you Meshell

Absolutely the worst experience I've ever had at this T-Mobile store. They are using deceptive…read morepractices without warning you of adding extra lines or charging for services. I purchased a new phone and they added two new dummy lines without my knowledge. They also offered me a free tablet stating that there will be no service line charges since I have been a customer for more than 6 years. I ended up getting a bill for all these new services that I didn't order. I returned all the equipment, but was not credited back for activation of the three new lines and also got charged for the restocking fee. I have been to various T-Mobile stores over the years and have never encountered such unprofessional and dishonest practices. Buyers beware of any offers that seem to good to be true especially from their store manager.

From the owner: Visit the T-Mobile store in Wellington and discover America's largest, fastest, and most reliable…read more5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 4095 N State Rd 7 Ste U-2 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Mike over at PC Pros was great! He set me up with an appointment so that I would have minimal down…read moretime for a screen upgrade on my laptop. It took just about an hour and I was back up and running. Super nice people - will definitely go back if needed!

Can I borrow some stars? These guys deserve more than 5 stars. Very friendly and quick to take care…read moreof any problems. Dropped off my laptop because it wasn't connecting to the internet, for some reason. They looked it over, fixed the problem and I was on my way. Thank you guys at PC Pros, you definitely live up to your name.

Overall the experience was a good one with a good outcome. We needed to replace an iphone and were…read moreable to get what we needed within about 45 minutes which included setting it up which we have had some difficulty with previously. The young man was very polite and knowledgable. He was also quick and attentive considering he was the only employee working and there were about three or four sets of customers he was assisting. The only improvement I would suggest is to have another employee on staff so that one person doesn't have to handle everyone and your customers do not have to sit and wait for help.

The people at the store made a mess on my bill, now Iam spending 3-4 hours on the phone with other…read moredepts. it has been an absolute nightmare since we did the switch in April 2025. SCAM of a company. The level of incompetence is beyond anything I have health with. They lie, they don't fix anything and the bills are never what they say. Everything about this company is a scam. Their 24 hour bullshit - bill will be fixed is nothing but a distraction, they say they put notes, they never do. DO NOT USE THEM NIGHTMARE

This store has been closed for well over a year and the original guys Mike and Tim left close to 3…read moreyears ago and the new people ran it into the ground. This store no longer exists.

This is not a company store that does not care about you. Mike and Tim give personalized,…read moreprofessional and courteous service. They are the real deal. Knowledgeable about every aspect of phones. Just a real pleasure when cell phone service companies can be so stressful.

They do good business fix my two phones good customer service and good product 10 out of 10.read more

If you're looking to find tech people who will actually help to solve your issues, come here. The…read morestaff is courteous, fast and economical. My dad was having issues with his PC and this was the only place that solved it. They also sell lightly used devices if you don't want to pay full price for new products. I just bought a MacBook Pro here and very happy with my purchase! Check them out!

After trying to make some progress to resolve a problem through their telephone contacts, I gave up…read moreand decided I needed to talk to someone at AT&T in person. I went to one of their office and met several clueless young gals. The only good thing was that one gal told me to find this office. I had no phone number or actual location address from her except that it was located near Chili's outside the mall. Luckily that turned out to be true. I met a very helpful fellow here. And although he could not understand why I'd been wrongly directed to this office, he did give me a contact number to their loyalty department. This turned out to be a winner. So if you are looking for service or new phones or whatever from AT&T, this seems like the best local office with the brightest and most courteous individuals.

Unfortunately, this was one of the worst customer service experiences I have ever had. The staff at…read morethis AT&T corporate location treated us poorly, were unhelpful, and failed to provide a solution to our problem. Instead of making the situation easier, they made it more frustrating and stressful. Because they were unable to resolve the issue and handled everything so badly, I ultimately decided to switch to another phone company. I expected much better service from a corporate AT&T store. I would not recommend this location.

I had to fix the back screen on my iPhone 17 pro max. I'd made an appointment for 10:45 on a…read moreSaturday and they had my phone fixed and back in my hands in an hour. Idk how they handle sales, but repairs are A+.

i had been dealing with an issue for over a month . The apple genesis at this store were miracle…read moreworkers .They very knowledgeable caring and kind. Thank you !