After trying to make some progress to resolve a problem through their telephone contacts, I gave up…read moreand decided I needed to talk to someone at AT&T in person. I went to one of their office and met several clueless young gals. The only good thing was that one gal told me to find this office. I had no phone number or actual location address from her except that it was located near Chili's outside the mall. Luckily that turned out to be true. I met a very helpful fellow here. And although he could not understand why I'd been wrongly directed to this office, he did give me a contact number to their loyalty department. This turned out to be a winner. So if you are looking for service or new phones or whatever from AT&T, this seems like the best local office with the brightest and most courteous individuals.

Unfortunately, this was one of the worst customer service experiences I have ever had. The staff at…read morethis AT&T corporate location treated us poorly, were unhelpful, and failed to provide a solution to our problem. Instead of making the situation easier, they made it more frustrating and stressful. Because they were unable to resolve the issue and handled everything so badly, I ultimately decided to switch to another phone company. I expected much better service from a corporate AT&T store. I would not recommend this location.

My 74 year old very PATIENT aunt went to this store because she has purchased multiple iPhones from…read morethem. Unfortunately, they do not have customer SERVICE skills. All my aunt needed was to have someone attach her iPhone to her email account. I called them specifically so they could understand her needs because she is not technology savvy. After the customer service rep said she would not do it for security reasons (EVERY phone PURCHASE I have ever made sets up your email account-- is it not private then?) Then the manager, Lindsey, said she would do me this favor once, it took her less than 1 minute to attach the email account and be done. She made me feel like we inconvenienced her, her team, her store, her entire life really. Does no one recognize anymore that it is a good idea to treat elders with respect so hopefully someone will treat your elder with kindness and respect? Lindsey made sure to tell me that her SALES reps did not have the time to take care of stupid little things while on the SALES floor. Moral of this ATT's store is we will sell it to you but forget about servicing you or taking care of you after you give us your money! HORRIBLE people!

They sold me on the WiFi and new phones and iPads. Customer service is unbelievably terrible. Like…read morethey don't even care if your in need.

Jordany fixed my 15 pro and it looks great, fast service and great customer service, definitely…read morewill recommend this place

Had a great experience here. Jordany took care of my repair and was super nice the whole time. He…read moreexplained everything, got my device back to me quickly, and it works like new. You can tell he actually cares about his customers. Thanks again :)

I've had my different phones fixed here multiple times and always had a great experience. They have…read morereally good screen protectors and phone cases to choose from. I was also able to get my phone service set up through their cellular service, and they handled everything for me the same day. Every time I've needed a repair, my phone was fixed either the same day or by the next day. Great service and very helpful! Would purchase again!

SCAMMER ALERT I HAD THE MISFORTUNE OF BRING THEM MY TABLET…read more They charged 80 bucks to fix a screen where no LCD was not broke fine. But now i can't use my tablet. It doesn't respond to touch. The bottom is wrose. I have to tap tap tap hard and that doesn't work some tines. I have tried to reaching out. He wont respond on let it go. Just reads it and my number is blocked

I had to fix the back screen on my iPhone 17 pro max. I'd made an appointment for 10:45 on a…read moreSaturday and they had my phone fixed and back in my hands in an hour. Idk how they handle sales, but repairs are A+.

I had to wait for almost forty-five minutes past my appointment time…read more I watched as three, or at times four reps stood around chatting with each other.

Wow what Can I say, what a supper supper great service these guys are awesome. I love the fact they…read moreare mobile and can come right to you for a Repair. They had fixed my iPhone X back glass within Two hours. There Technician Christian had came to our house and fixed the device. What an Amazing feeling to be able to get a repair within minutes after booking my appointment I called super personal I would recommend to a lot of people thank you again guy !!!

Great service. Quick to quote. Friendly to work with. Sticks by his repairs. Really has a keen…read moreknowledge of how to repair phones. My new "Go to" person when I have any phone issues.