I went to picku my order but staff is very disrespectful i said them my order is ready from 10 minutes still they ignored me .i try to call twice but they rejected front of me and after she said order is still not ready while it was packed front of me she didn't give me she was very rude after i got little aggressive then other worker gave me that order and i asked to her who was attending calls and customers why you refused calls then she ignored again very stupid staff of taco bell time was 5:15 pm june 28 read more

Worst Taco Bell I've been to. Grilled cheese burrito with as tiny. Was mostly tortilla strips. Chalupa had tons of cheese though. Loved that. But it wasn't really warmed. read more

Taco Bell - Grilled cheese burrito 1.40 extra for chicken. Tiny. - Fast Food Near Me - Fresno, California

Drive thru has menu which is small with few items. So you have order from memory. The food is cold and the employees rude and don't care.

Ivan helped us in the drive through, I was super hangry because my boyfriend was lagging to take us to get food but Ivan's accent and kind demeanor actually made me a little bit less hangry my boyfriend liked his voice so much he almost asked him for his phone number read more

Taco Bell - Fast Food Near Me - Fresno, California

Probably the dirtiest fast food restaurant I've ever been too. All the tables in there were dirty, there was stuff on the floor, and the trash was overflowing. Food and service were fine. read more

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I am SO SAD they discontinued nacho fries. It genuinely broke my heart and I cannot find it within myself to come here anymore. I really do hope they will bring them back because lack of business, nacho fries were truly a delacacy, the best thing ever. read more

How can you blatantly (and intentionally) lie about your prices? I came for the Happy Hour $1 drink, and added on a happy hour $1 Doritos Locos taco and one of their new, promotional tacos for $1.39. The subtotal was $4.39 instead of $3.39, and the lady taking my order asked if it looked correct. I replied, "everything but the price." Here's where it all went to hell. She sounded a little surprised and says, "what do you mean?" I pointed out that the "Happy Hour combo" (which was listed seperately from my other taco) on the screen amounted to $3, while their sign stated that my $1 happy hour drink and $1 happy hour taco should amount to $2, not $3. She argued with me for a minute, trying to feed me that "well sir, you added an additional taco to the order" bullshit in an attempt to make me feel dumb and comply. Anyway, she finally caves and changes her tune to "Well, we're a franchise store and not a corporate store. Our happy hour drink is $1.50 and the happy hour taco is $1.50." So... why couldn't you have been honest in the first place? I understand franchise stores don't always run the same promotions as corporate ones, but decent, honest franchisees DON'T POST UP THE PROMOTIONAL SIGNS AND PRICES of the promotional deals they don't honor. It is GARBAGE business strategy to bait and switch customers this way- do they hope customers won't notice the extra charges or figure "it's only a dollar" and take the BS anyway? And then to try to insult your intelligence and lie about it... As soon as she told me the truth, I said "no thank you" and drove off. TLDR- if you're dumb/desperate enough to eat here, just be aware they have no ethical problem with charging you more than what their menu clearly states. read more

Unfortunately their fryer was down today. We specifically went for the new cantina taco but we couldn't try it. We adapted our order accordingly, only getting things that weren't fried. We still ended up with two incorrect items. We also wanted to get two Cherry Twilight Freezes but they could only give us one so basically me and my husband had to flip for it lol. It was kinda a bust tonight. Who am I kidding though? I'll be back. read more

Taco Bell - Menu - Fast Food Near Me - Fresno, California

I come to this location and I order from DoorDash as well and they are always on their stuff!! My order always comes correct and fresh ! And customer service is Great workers always have smiles on their faces ! read more

This place is fucking rancid and they always fuck up on orders. I live in the area and rather drive further because of how disgusting this location is, but reluctantly decided to try again. I'm not exaggerating when I say that shit was NOT EDIBLE. I could almost guarantee they were old beans and/or were not stored properly, are you trying to poison your customers?? Idk wtf is going on with this location, y'all need an entire new crew and they need to be trained in food handling. Shits unacceptable and dangerous for customers health. Do better, this place is awful. AVOID IF YOU CAN. read more

My go to location when I'm craving TB late night. Only down side to this when going late at night alone it can get scary because at times beggars will approach your window asking for change. The line can also get very long and there can be quite a wait. For the most part the customer service is good. The only time I was kind of irritated was when I order and got to the second window to pay the lady was on her phone and I was trying to flag her down but l didn't get her attention so I just pulled forward to the second. Other than that they this place is up to par for a fast food taco bell. My favorite is the crunch wrap supreme I love the fact that it's basically everything in one. Crunchy, soft, cheesy and love the sour cream and the freshness of the lettuce and the tomato. read more

Terrible night crew. Did not even get my order right. Gave me more than what I ordered and gave me the wrong food items I had asked and even repeated myself of what I wanted and still I did not get what I asked. Slow pace not good customer service read more

I went to the Taco Bell on shaw and west tonight and ordered a first veggie burrito, however I received a burrito that was anything but veggie OR fiesta. when my cousin took a bite of her so called "veggie" hurried she was met with the taste of chicken. we promptly returned to the same Taco Bell and informed the manager of their mistake. the manager agreed to remake the item, and when we met the manager at the window to retrieve the item he simply said "sorry he forgot his glasses" before laughing and slamming the window closed. this is more than unsatisfactory and I am appalled at their service. 0 stars read more

Food was good. Service was slow, but that has been a problem in the fast food industry for the past year due to not enough employees.

first off If I could give zero stars or minus stars that's what it would be, horrible night staff Mexican manager, rude and aggressive young staff members with zero respect for people or their religious beliefs. I ordered a chicken burrito for my boyfriend who is Hindi and isn't allowed to eat beef and they accidentally stated on camera in the lobby "sorry we mad a beef burrito supreme" after he ate half of it and was horribly in disbelief to his culture religious beliefs on beef. we called the cops and we will be making a huge complaint to corporate and also stating what the girl with the pink or purple hair had to say that was so rude, "he ate beef, he's still standing he's ok" I have zero tolerance for rude, inconsiderate humans like all three of the staff last night at that Taco Bell location. read more

First of all I wish I can give this place 0 stars because this place doesn't even deserve 1. I'm going to start off by saying this cashier was so rude, he was so quiet and got annoyed when I asked him to repeat himself. Not to mention this service was incredibly slow. There was not one person in the drive thru and it took 30 minutes for me to get my food. There was a person who ordered their food before me and my friend and my fiend got her food before him. He waited about five minutes after I got my food and he asked for a refund. When I tell you that the place was a danger to its customers. It was. There was liquid spilled on the floor by the drink dispensers and there was no sign telling you to watch out, nor did the employees bother to clean it up. Overall, disappointing experience considering it was "fast food". DONT recommend this place unless you want to wait 30 minutes for 2 tacos. read more

I got the double chalupa box they have on special now and this is the "double" chalupa I get barely half full of anything and I think a rip off. Wouldn't suggest getting this at all. read more

Taco Bell - "Double chalupa" - Fast Food Near Me - Fresno, California

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Fast and good. I love there chalupa taco. I would customize it to my liking by switch the meat to steak, adding hot sauce, fritos chips, and melting cheese. You can never go wrong when eating at taco bell. It made not be real Mexican food but it is great. read more

Taco Bell - Chalupa Box all steak meat :) - Fast Food Near Me - Fresno, California

The customer service from the lady at the window was poor. The manager was present in the back and said nothing. I work at a Taco Bell and know this isn't acceptable. Lady ignored me when I asked about an item I knew was on the menu. that's what has me writing this. read more

If you go there during lunch and like hot sauce, double check your bag because the chick who normally works there during lunch drive through gives out hot sauce like her job is on the line if she gives you more than one per item lol read more

So cops were arresting someone across the street at 7 pm when we decided to stop by here for a cheesy beef burrito on our way to Disneyland. I wanted to turn back but we decided to proceed. We ordered some of the regular burritos and some of the spicy versions of the same. I was worried they would give us just all spicy or mix them up somehow but no. The workers separated the non spicy burritos in a different bag. Thank you to the workers there this evening!!! I'm a wimp when it comes to spicy foods, even Taco Bell level spiciness. Don't judge! read more

This is a very nice Taco Bell with good service. Clean restaurant and location. The employees were friendly and food was great. read more

Absolutely slowest Taco Bell/ fast food in the world here on Jensen and half the time your order is wrong... I'll be more then happy to donate hearing tests for the employees also. I'll just stop there bc I could keep going on how much of a piece of shit place this is. There are a FEW that are excellent employees here tho but one by the the million. read more

I would leave a 0 star review but I can't. They promote 24hrs but they do not serve everything 24hrs. I have driven an HOUR for these nacho fries but they said they do not serve past a certain time. It was a waste of time and a waste of gas. 0/10 would not recommend. read more

F yeah. Decent service, but man, the Central Cali people have it down pat... Dorito Loco Tacos for the WIN! A dorito... made into a taco shell... 'nuff said. =) read more

Taco Bell - Some dorito loco tacos... - Fast Food Near Me - Fresno, California

This store looks like one of their newer locations. The store was very clean and the staff was friendly. Our food was prepared quickly and accurately. My grilled stuft nacho, beefy 5-layer, and baja blast freeze were perfect! The bathroom was clean. It had 2 stalls but only one small sink and there was no mirror. I'll be back. It's a good pit stop for a long trip on the road. read more

Its Taco Bell. Sometimes its good. Sometimes its bad. We all know this. Just thought I'd share a unique attitude after a mistake, one afternoon. So, I attend the drive thru and order a Mountain Dew along with my neal. A mile down the road, I go to poke the straw through the lid and notice the color of the drink is a dark green Gumby color. U-turn. Back the drive thru window where I hand the cup to the employee. He asks whats wrong and I tell him it was supposed to be Mountain Dew. He looks through the lid, makes a weird face and informs me that it is Mountain Dew. Baja Blast flavored Mountain Dew. Thats not what you want, he asks? I say no I want Mountain Dew. He makes a weird face like ok whatever, and gives me a Mountain Dew. So, this same philosophy, if we ordered a beef burrito, & got a chicken burrito, we should be satisfied, because its a burrito. read more

Refused to honor my online coupon from the app. Horrible customer service. Skimped me on meat for bringing it to the managers attention.

I've been coming here a few times when I get off work late to get dinner since not many other places are open. I dont think I've gotten a correct order once. Every time when I tell them my order in the drive thru they tell me sure thing and we'll have the total at the window. They dont show your order on the screen so you can make sure it's right. By the time you get to the window they take your money and hand you your food and never give you a receipt so you cant look at that to make sure your order is correct. Tonight I ordered 2 steak quesaritos and 2 cheesy potato grillers. By the time I get home I find out I have 2 beef quesaritos and 2 bean and cheese burritos. And I dont have a receipt so I cant call them to tell them about it or leave a review thing on tellthebell.com. And I live just far enough away to where it's not worth the drive back either. Gunna save myself the trouble and go a few minutes out of my way to hit either the one on McKinley(this one isnt great either) or the one on kings canyon. Or choose another fast food place entirely read more

Taco bell by far is one of tree he most delicious fast food places I have ever eaten at

Taco bell will always be 2.5 stars regardless of what I eat from there. They don't have the best food ever, but it isn't the worst in my book either. I had the big box meal today-it came with A bean burrito, a hard-taco, a chicken & bacon chalupa, cinnamon twists and a large drink. What I liked most was the chicken & bacon chalupa..it was yummie! *EDIT* I found out that the chicken & bacon chalupa is actually called the BACON-CLUB CHALUPA!!!! read more

I've eaten at my fair share of Taco Bells around North America...So i was delightfully surprised by this location, which was a quick stop on our way camping. Best Meximelt I've ever had...same with my 5 layer. They should train all the rest how to make pico de gallo...everything was fresh fresh and tasted so much better than any Bell I've eaten at! read more

Came to this taco bell to receive exceptional customer service as has been customary for all the other taco bells I been to. Though, this was NOT the case at this particular taco bell. I ordered 2 items and a beverage. I waited in the drive thru for 25 minutes for my food because the employee that was taking orders could not seem to get their order right. Finally after 25 excruciating minutes I pulled up to the drive thru window only to receive a very forced "sorry about the wait", after that this female Asian employee went on to rant to a coworker about the customers that were ahead of that they were "being bitches"; during her rant she referred to those customers as "bitches" several times. She could of at least closed the window to rant about those customers so I wouldn't have to hear her. After receiving my order and after merging northbound 99 I realized that they did not give me my beverage....very upset at this and I will not be providing them with my business ever again! Horrible taco bell experience! read more