I don't know where to begin with this review, but here it goes…read more.. Our visit to Taxco yesterday evening was so disappointing :( It was Cinco de Mayo, and it's worth noting we've celebrated there on this holiday in previous years. Also worth noting that we have loved the food here and this review is strictly about CUSTOMER SERVICE! Our wait to get a table wasn't long. We were seated at a table in the corner on the outdoor patio after 10 minutes. It took about 10-15 minutes for a staff member to recognize us seated there, and he brought over some chips and salsa. Then we waited another 10-15 minutes to get some waters, which we had to ask another staff member for. Then after another 10-15 minutes we had to stop and ask again if anyone was going to take our order, they said someone will be with us shortly. After waiting another 10-15 minutes we stopped another staff member and asked if they could take our drink and food order because we've been waiting for a while, so they did. While waiting for another 30 minutes, we saw other customers who got waited on promptly after being seated after us, and who ended up getting their orders (bar drinks & food) before us. When there was still no food or drinks at our table after this 1-2 hour ordeal, we decided to leave. We walked up to the front to tell the hostess, and also asked for a manager to tell them about our situation...and that's when everything went downhill for us. The manager was VERY RUDE when talking with her and kept using a busy 'holiday' as an excuse. We explained we were one of their weekly and long time customers. The guy who runs the bar practically knows my name and I don't even have to say anything when I pick up orders because he recognizes me immediately. He even recognizes my voice when I call in an order, and notices when I haven't been at the restaurant for more than a week. Anyway, we calmly told the manager about our experience seeing others get waited on promptly...they were picking and choosing who to serve. She didn't care at all about what we felt or had to say. We mentioned at the end of the convo that they lost a long life customer for the way she was responding to our concerns, and her response was "GOOD LUCK!" We loved Taxco because it was our local Mexican restaurant in Mint Hill. The food was great. We've supported them for over 8 years, through the pandemic, and definitely have spent A LOT of our money there. I've featured them on my foodie page numerous times and have recommended them to SO MANY people in the Charlotte area! It is so sad to see service like this in our area, poor restaurant management, and zero loyalty to a customer base. Unfortunately, our relationship with Taxco has come to an end now. Good Luck!

This restaurant is on our monthly family night out schedule. My toddler loves their chips and…read moresalsa. He is a picky eater, too. I usually eat the vegetarian poblano peppers with rice and it's good. Also, the service is quick and friendly. We like their patio seating.

This was my husband and I's first time back since they reopened in May! We were greeted so kindly…read moreand had all of our menu questions answered! I have an anaphylactic dairy allergy and I was reassured with them going through the ingredients with me! The atmosphere is very vibrant! The food was out of this world I had a general tso's chicken, Bangkok shrimp and Crispy Pork belly taco! We can't wait to come back!! The food has so much flavor and feels healthy even if it's not!

Moderate size stop in and grab taco shop with variety specialty taco choices, small cocktail and…read morebeer menu, and basic queso/salsa chip offerings. Daily specials on the menu. Visited on Thursday and special was 1/2 off chips and queso or salsa Tacos tried all on corn tortillas: Pork Belly-decent Bangkok Shrimp- popcorn shrimp used sweet tang with pickled cucumbers Steak and Cheese-disliked seasoning on beef Korean Beef Bulgogi- overwhelming Korean flavor Fish Taco- tilapia fish used 7 tacos with 1/2 priced queso-$50 is a bit pricey given quality of food and ingredients

4.5/5 stars. Went for a lunch with colleagues. The spicier salsa was AMAZING !!! Best salsa I've…read morehad in a while. 10/10 salsa!! The meat was delicious. The rest of the plate was a little bland, hence the imperfect rating. Lettuce and tomatoes unseasoned should be swapped with something else in my opinion. Made the plate feel inauthentic Parking lot in front

My husband and I went to Coco last minute for dinner. It was Friday night so Coco was packed. We…read moregrabbed two bar seats and could watch the NCAA tournament which was great. Our service was amazing. We got our drinks promptly and our chips and queso came out right away. Our food was out quickly as well! We will be back!

Ambience is so fun! We were seated quickly. Love the outdoor games and outside seating for a fun…read moretime with good food. They have a Taco Tuesday special for $2.99 any taco. So, we ordered one of each (easily split btw 3-4 ppl) and LOVED it!! My fav taco is the street corn taco with shrimp . Delicious sweet and savory. Our service was great the first night, but the second night it was a miss. They eventually advised us that they were in training at the moment. So, that's understandable and answered our questions and concerns. Overall, as long as they keep it very clean and food tastey, we will be back to this restaurant regularly.

I went for lunch since I was in the area. Tried their lunch special and got the blackened shrimp…read moretacos and steak tacos. There was absolutely nothing "blackened" on those shrimp. I wasn't impressed at all. The steak taco was ok but nothing to rave abt. And I asked for refried beans but hot black beans. I was on lunch break so didn't have the time or patience for the correction, but in any case doubt I'll be back unless it's just to try some drinks and eat free chips and salsa. However the churros were good.

I'm a regular here and rotate between the chicken soup, tacos or ceviche. The food comes out…read morequickly and always delicious. The friendly staff makes the meal even better.

Excellent all around! Stumbled upon this place driving by and so glad we gave it a shot. Great…read moreservice, greeted and seated immediately and our server was friendly. We started with a margarita flight - delicious, and the chips and salsa- both excellent. I ordered flautas and my guest ordered the chori pollo. The chicken was so tender and tasty and portion sizes were great! Would highly recommend!

So good! Very good prices and specials for the quality and portion sizes. The service was good as…read morewell, I recommend the fajitas! Check out the weekly specials/happy hour menu!

Amazing empanadas and Mexican rice is fantastic. Great food and always perfect with chips and salsa…read morealso very good.

This is a very cosy place for Mexican food. I also like their background music. I I like it was…read moreclose to my dancing studio. I shall miss this place when I have to move to other area. We had burritos, tacos and pans (sandwiches), I don't know all those names off my head. But the food was good and the service was very good even not all the servers speak English. Been here twice and they were just GOOD.

Tacos, tacos. Tacos. And sopes. Burritos on points no complaints (maybe one being chips aren't free…read moreanymore) but this place is so good I'd slap my grandpa if I could. Don't worry I don't have a grandpa so don't take it literally. Service is great, drinks are great, and food taste even better when you enjoy the ambiance. And they are fast!

My son chose Los Altos for his birthday dinner. The restaurant is tucked away in the corner of a…read morestrip mall. I drove by it the first time. When we walked in we were greeted and met the rest of our party. The space isn't that big but clean and welcoming. The waitress/host/bartender was the only front of house I saw the entire time. She was phenomenal!!! Kept the chips & drinks full, helped the rest of the customers and never stopped smiling. I ordered a 3 taco plate, one Al pastor and two lengua with rice and beans. I left nothing on my plate. It was so freaking good. I was with a party of 7 and no one took home leftovers. The food is authentic aka not covered in jalapeños. Definitely check it out. No pictures of food taken. We were living in the moment!

First time here. Ordered 5 different tacos. Each one was on point. Definitely will be back.read more