Holy Hell!!! Bring a book! How, after all this store has been through (YouTube the video where the employees assault a customer), is the service STILL THIS BAD!!! No matter what day of the week or time of day, prepare to wait for an hour+ to get even the simplest order. And don't think you can skip the wait with GrubHub or a mobile order... it's still just as slow, perhaps even worse. Food order is never right, and the place is filthy. Every employee is disorganized, confused, slow, and disinterested. They are unapologetically terrible at everything. I mean, I honestly don't know how you can fail so miserably, so often, and still stay open. How has corporate not shut down this franchise yet? It's so laughably awful!! read more

I was purposefully ignoring David's review that seemed more focused on his personal distaste for the clientele and not so much the actual location when I waltzed in to see what was up. Everyone I've spoken to here has been pleasant. I've been about 5 times in the past month (Yes, I know) and each time was a good experience. The place is clean, the service was prompt and my food was good. That's all I really ask for from a TB. The fact that it is a central location made me apprehensive at first but I was pleasantly surprised and quite happy with it. It is one thing to dislike the food, the service or the cleanliness of a location but to gripe and judge other customers is just unnecessary. So yes, 5-stars for a fast food joint because I judge based on the type of establishment and for a fast food place this is awesome. I don't understand those who refuse to award high marks because of the type of business, it is misleading in my eyes. read more

Waited 50 min for my mobile order. When I asked them, they said the order got lost. Other mobile orders in store was waiting a long time.

good luck getting any food or information, you'd get better odds buying a lottery ticket. no body knows anything and you'll end up just waiting for nothing read more

Worst Taco Bell location ever. 35 people standing in line waiting to pick up orders. Employees are apathetic and ornry. Police chase your car. read more

Do NOT use this Taco Bell with GrubHub. They will completely screw up your order and neither party will fix it.

Used grubhub to deliver three blocks away to my busy bar. Not only did it take over two hours to make the food, but half of it was missing and the other half was wrong. Do better read more

Restaurant is an absolute dump. Employees are rude as all hell. Taco Bell is pretty awful to begin with but this particular Taco Bell manages to make it even worse. read more

Worst. Ever. Placed my order on an an in store mobile screen. Arrived before the rush, 1:37am order completed. Waited to check in for 30 minutes, didn't want to be rude. They claimed they must have deleted it. They stalled for 10 minutes and then they placed it again for me at the register using my phone. Forgot to correctly enter 4 of the items because the "Taco Bell order font was too small for them to read" on their own order. Another 30 minutes later - forgot 3 of the items for no reason. completely rude the entire time while we were in there for 1 hour and 13 minutes. read more

One staff member, Tanya, was extremely rude. There was a mix up on our order (which is understandable! I used to work in customer service!) and upon inquiring about our order, Tanya approached me very confrontationally and used explicit language. Very disappointed not only in her but also in the response of the staff. When I informed another staff member about the situation she had to be reminded twice to alert the manager. The manager listened to our concerns (which I appreciate) but I am not clear what came of it. read more

5 Stars? Really? Yup!! Well, first off, I love Taco Bell no matter what. I know it's junk fast food, but I still love it. It's one of the few fast foods I refuse to give up. Since the only other location is in the Gallery, I don't eat it that often. But then, they decided to open a block from my building. I heard a heavenly choir the day I saw the sign go up. The location is new so it's crazy clean inside, which is a rare sight inside a Taco Bell. The employees are all super friendly (of course I go fairly early when it's not busy so I don't know how they are in a rush) and will usually chat with you while you wait for your food. The food is just standard TB, nothing special really, but still somehow very delicious. If you're a fan of other TBs, you won't be disappointed. read more

This location is so sloppy. These employees clearly hate their jobs. Few times ordered and my food looked like it had a rough ass day. Only thing that saved the food was my sriracha sauce I keep. Companies need to realize just because you're taking money from someone doesn't mean you can just give them poor quality food or service and them stay quiet about it. read more

Taco Bell - They built it like they were building a taco that just needed to be folded over - Fast Food Near Me - Philadelphia, Pennsylvania

Well you know, the food is not good. You already knew that. It's not even good with alcohol. The only thing that changes when you add alcohol, is that you might want it, believing it will be good, but it won't be. But that's why we were here, wasn't it. The four stars is because I avoid fast food like the plague due in equal parts to the bad food and the mean people who work there, and this place had some seriously sweet and upbeat workers! They were so nice to me! I tried to give the guy a hundred, and he was very apologetic about not having the change for it. Then while I was waiting and minding my own business he said "sweetheart?" and I was like "wuh me?" turns out he got the change for me! I know, why did I do this, try to break a hundred in a TB? Okay you gross tacky girl. But my point here is: when has anyone working in a fast food restaurant actually gone out of his/her way to help you? It's never happened to me. The super tall lady sweeping around gave me a big smile when she passed by. Um, that never happens either! Fast food workers in my experience are always so discourteous and gruff they look like they're nursing an abscess in their mouths. Anyway, then someone called my name and, as I always do when someone calls my name, I experienced a flash of panic, but the large lady just wanted to give me my awful food, smile at me, and tell me to have a great day. If you like TB, you should go out of your way to come to this one. Lastly, I'm sorry I kept abbreviating it as TB, which also stands for tuberculosis. read more

I have to resist specifically writing a review for the quesarito even though, realistically, that food item is what this T. Bell location symbolizes to me. If I WERE to do that, I'd say this establishment was meaty, melty, gooey, and best when it's covered in hot sauce. But I'm not reviewing the quesarito, I'm reviewing the Taco Bell. And as far as Taco Bells go (I've been to more than I can count), this one takes the cake (or the Caramel Apple Empanada, as it were.) Clean, well-tended drink machines, plenty of seats.... I'm shocked that folks are not flocking here every night for late night munchies. Shocked, but elated, as it has become my personal munchie oasis after a trip to Yakitori Boy or a fish bowl at Graffiti! Nestled comfortably on Chestnut, it's accessible from nearly any spot I might visit in Center City. A must for a one-track-taco-mind after slinging back bevvies. The staff has always been courteous, quick, and, on 2 of my 3 visits (SO FAR!), hilarious, making jokes like we were old pals. The bathrooms are clean (again: SO FAR) so use them at will. And if you don't leave here either a) armed with a quesarito or b) bellied with a quesarito you've already eaten... you're doing it wrong. read more

This was a late night trip to Taco Bell to specifically try the Cool Ranch Doritos Loco Taco. I tricked it out as supreme with beans instead of beef. And as much as I was looking forward to it, the Cool Ranchness was lost on it. Just like the Loaded Doritos at 7-Eleven, it left me underwhelmed. The best bite of the night was the Carmel Apple Empanada. It was warm, crunchy on the outside and Carmel Apple goodness on the inside. I also wanted to mention that the service was really out going and friendly. And I imagine this was partly because they were closing soon. read more

This is second time I've been here and I must say this is the cleanest T.B I've ever been to and the service is nice, no drama. The food..... Well , hey it's Taco Bell ! read more

Taco Bell - Fast Food Near Me - Philadelphia, Pennsylvania

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Worst Taco Bell in the city. The " cooks" don't know how to do anything right. Cooking the wrong food, making it the wrong way. If you order a shredded chicken burrito, it shouldn't be grilled. But they grilled them like the grillers I ordered and never got. I got soft tacos instead. I feel bad for the manager because no one listens to him. read more

Check it - if you don't like Taco Bell or fast food or have high expectations, go to Chipotle. That place is bangin. Myself? I'm a fat ass who likes Taco Bell and fast food. That being said, this is the best Taco Bell I've been at. It's super clean. The decor is modern and they play the latest pop songs so the place isn't depressing like other Taco Bells (Suburban station, The Gallery, etc). The food is as clean and edible as a fast food joint gets. The employees are either friendly or normal. The customers are mostly Jefferson students/employees so you never get the vibe you're going to get stabbed (like other Taco Bell locations). Update: Free wifi! read more

A wonderful woman that was making food in the kitchen around 9pm on 9/17 was so generous and kind, and promptly fixed our order when there was a minor mistake - also the cashier was so kind and attentive. This Taco Bell has definitely been improving their service with the hiring decisions they've been making lately read more

Food here is diarrhea. You feel like eating diarrhea and you will go home have diarrhea. Hygiene at this store is absolutely terrible. There was also needle I the bathroom. I am traumatized by this taco bell. This store should be closed and the franchise owner should never be allowed to open any food business. Absolutely shameful. Pro tip make sure you have access to a bathroom after eating here cuz you need it. read more

I have never seen someone so patient and helpful with hungry drunk people at 1:30 AM as Allen was tonight. Very appreciative, I wish I had his patience. read more

Slowest Taco Bell I have ever been to. Every time I come here I feel like they are training a new staff and they have never seen a Taco Bell menu. Doesn't mater what time or day you come here expect to wait 15 minutes for two tacos even if you are the only person in line. read more

It's taco bell. It's consistent with other taco bells. It's a place I visit once a decade, maybe. The good thing is that it's fast and cheap, and it's easy to make things vegan there. Although I liked taco bell way better before I was vegan like 25 years ago. I remember staying at my cousin's for a week when I was 12 and they had no food, or if they did, it was gross. Days later my cousin Joey walks in after a night's shift at taco bell with a six-pack of hard tacos for us. It was one of my most memorable experiences. Today i'm grateful that I can get 3 veggie burritos for less than five bucks but only if really depressed and broke. read more

This is the worst and slowest Taco Bell I have been to in my entire life. 45 minutes to make a chalupa seems excessive to me, but I've never been in the gauntlet of a Taco Bell kitchen. That being said, there is nothing better than a delicious 7-layer burrito smothered with hot sauce at 2AM after a night out. My feelings about this Taco Bell are thus conflicted, and so, three stars. read more

Y'all was clutch, y'all found my wallet... all love, the taco supremes were out of this world like POPPIN!!! Give them all raises read more

At 7:30AM today, I proclaimed I wanted tacos to what I thought were the only ears who would listen. They mocked me; however, Taco Bell was listening. They erased my shame with a delicious breakfast burrito & my heart was again full. read more

I'll be first. Taco Bell is a rare guilty pleasure of mine. I got excited when I saw this one was opening near my current place of living, and thought that's nice I deserve some Taco Bell in my life. I have yet to try the breakfast, but I did try the new cool ranch chicken taco. It wasn't bad, but overall I've been pretty disappointed with the Doritos taco shells. No major complaints about the restaurant/store itself. They didn't put napkins in the bag. It's new so everything is relatively clean. I'm sure this will do well with the Jefferson crowd and people heading home after a late night. read more

They forgot my chalupa. It is a pretty dirty crappy Taco Bell...but what do you expect...it is Taco Bell. My girlfriend loves it, I might die from eating it but as long as she is happy. They forgot my chalupa. read more

I was the only person in line, and ordered two simple burritos. I have waited a long time and people who came in after me have already received their orders. This is ridiculous. It seems they focus way too hard on mobile orders they forget to serve their in-person customers read more

Tried to go here a half an hour before the store closes and their doors are locked. Knocked on the door and an employee wouldn't even look up to respond and open the door. DON'T GO to this Taco Bell. No drive-thru either. It would probably be locked anyways. I wish I could give zero stars. read more

I'm not going to lie, I typically would not write a review for fast food restaurant however, first time I've ate at a Taco Bell in many years. This place has the best employees. Not only are they cleaning in depth, wearing all their appropriate hairnets on their beard and hair, greeting customers with the other customer specs and details. No lie I would recruit every single one of them read more

This is a Taco Bell, you should know what you are getting into. Enjoy your Crunchwrap Supreme! #fastfoodbestfood

Okay, I feel weird even giving Taco Bell 3 stars, but the truth is... I would give more if I wasn't getting judged for it :) It's a guilty pleasure and should be treated as such. Does it taste better when you're hammered? Sure. Do I still get it sober? Yup. Anyway.... I could eat a baja steak chalupa multiple times a week and be happy about it. I did recently try the naked chicken chalupa and really enjoyed it. My only complaint is that they stopped carrying verde sauce!! There was a point in time when I was hoarding this sauce (I literally asked the woman behind the counter to "give me as much verde sauce as you can without being fired") and now it's no where to be seen. I also think this T-Bell is very clean (all things considered - it is on 10th and Chestnut) and its the only place where you can still get Mountain Dew Baja Blast. Not to mention the cinnabun balls and caramel apple empanadas!! What a treat. read more

Taco Bell - Fast Food Near Me - Philadelphia, Pennsylvania

I love this place! I got really excited when I saw that a Taco Bell was opening nearby, the other closest one is in the gallery, which I rarely go to. The place is extremely clean and the employee are so friendly! I will definitely be back. read more

This Taco Bell changed my life. My ex wife kicked me out of my apartment and left me for dead on the street. I was wandering for months trying to find any source of happiness in my depression. And then I found it, this Taco Bell. I walked in expecting to have the same old fast food I've always had, but no. This food changed my life. It brought the light back into my eyes, life had color again. This Taco Bell changed my life, it is truly amazing. read more

If I could give this 0 stars I would. In a heavily populated area, but gives 0 care about their customers. Have fun sitting in like for an hour for the wrong order. Avoid at all costs. read more

Terrible service. Manager very rude and should be fired. Dirty place and food is not good at all

When we first got in the store, the cashiers were lauphing loudly. And while we were telling our order, they were not paying attention and still laughing. The tables were dirty, it was a total mess..There was no ice in the machine and all drinks were bad read more

This Taco Bell was the worst Taco Bell I've been to in a minute they gave me the wrong food had me pay extra for chicken instead of beef and still got me beef they are legit the worst Taco Bell in the history of Taco Bell's read more

Not the value I remember growing up, but the flavor is the same. This place should be half the price of chipotle considering what they serve. I was starving going in and starving seven bucks later read more