These folks came to my home to install a valance that I purchased from 3Day Blinds. The end caps were too long and needed to be cut down to fit our application. They left with the promise of returning with the altered pieces. The next day a different gentleman showed up with the same end pieces that still hadn't been altered. He apologized and said he didn't have the proper equipment with him and would return. That's the last I've heard from anyone at Tafoya for almost a month and my valance still looks like this. I would say if Tafoya shows up at your home you might want to think twice about there services. read more

Tafoya Window Coverings - What it's supposed to look like - Shades & Blinds Near Me

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I replaced the glass panes of many of the windows in my house with laminated glass In order to do that I needed to have the shutters removed so the glass company could get the access they needed in order to switch out the glass window panes. So I had Steve and his team remove all of the shutters . Then two days later, after the glass panes have been switched by the glass company, I had Steve reinstall the shutters. Steve and his team did a great job of removing the shutters without any damage and putting them back up again two days later. He took a lot of care in removing and installing the shutters Also, it was very easy to get in touch with Steve to do the scheduling. I would highly Steve and his team at Tafoya Window Coverings read more

Tafoya Window Coverings - One of the shutters - Shades & Blinds Near Me

We had an extremely disappointing experience with Three Day Blinds from start to finish. In late November, we purchased blinds for our living room--a very expensive job. During the measurement appointment, we were told installation would occur by late November or early December, which felt reasonable given the price and promises made. Installation finally happened on December 5, 2025, but during the install the team realized they were missing a required bracket, leaving one of our main living room windows completely unfinished. This was not a minor detail--it's a central, very visible window. What's unacceptable is what happened next: We were told the missing bracket was ordered on December 5, yet as of December 20, it still has not arrived. We've been given repeated excuses, vague updates, and no concrete answers. At this point, it defies logic that a simple bracket would take over three weeks to arrive, especially with no proactive communication. It feels like someone dropped the ball internally and we're being strung along instead of given the truth. To make matters worse, we are hosting a Christmas party at the end of December, and our living room windows are still unfinished--during the holidays--after paying a premium price for what was supposed to be a smooth, professional experience. The lack of accountability, poor communication, missed expectations, and ongoing delays have made this an incredibly frustrating experience. For a company that markets itself on speed and service, this has been anything but. We expected professionalism and follow-through. What we got was an incomplete installation and weeks of excuses. I would strongly caution others before committing to this company, especially for high-cost projects or time-sensitive installations. read more

Very poor service. They didn't show up as scheduled They don't answer the phone Avoid this company at all costs read more

Steve did a really good job at first time. Because of the good experience of the previous window installation, I made the second order for my entire home windows. Nightmare began then! After more than two months keeping all windows open 24/7, the strong chemistry smell is still around every room. We cannot sleep in the rooms that were installed shutters with close windows, that means we've been sleeping badly at least two months. Soooo regret to make the second order. Their customer service is useless. read more

Won't return calls to repair a 3Day Blind job. Company requested service over a week ago and I also called and left a voicemail.

Great job, professional, and highly recommended. I have recommended them to multiplefriends and family members. I will be using them again after my kitchen is finished being remodeled read more

My master bedroom has a huge 8' arched window with curved ceilings and just finding an arched window curtain rod was a lot of work and I only found one that would work with curved ceilings but due to the arch, left a gap between the curtains and the bottom of the window; anyone could walk up to my house and look inside (see photo). I was referred to Tafoya Window Coverings by my best friend as he did all her downstairs windows. The owner was extremely professional, punctual and it was a smooth process from the estimate to the installation. The staff in the office were also very good at communicating and returning phone calls. I'm now having him do two other windows because I'm so in love with the results, look and service I received. read more

Tafoya Window Coverings - Shades & Blinds Near Me

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I had a Hunter Douglas window blind with a broken pull string. When I contacted HD, they put me in touch with Tafoya Window Coverings in Antioch for the repair. It took me several phone messages and almost 6 weeks before 2 employees showed up to take it away. The appointment window was 1-3pm on July 28. I returned from errands at 12:15pm just in time to see them getting in their truck to leave. Fortunately I was able to flag them down and give them the damaged blind. It's wonderful to be early, but wouldn't you call or text if no one was home? I was told the repair would take 5-7 days and I would receive a call to schedule the reinstall. I heard nothing for 3 weeks. When I called the office, I was given a date 2 weeks away, for a total of 5 weeks since pick up. My time window was 3-5pm, but I made sure to be home beginning at 2 just in case. Guess what? No one showed up, and I got neither a phone message or text. When I called the business, "the mail box is full." My guess it's with messages from other furious customers. Terrible customer service; can't comment on workmanship since I haven't seen any. Avoid this business at all costs. read more

Warrranty replacement of motors of two cassette shades installed by Tafoya Window Coverings. Shades stopped working about 2 months ago. Tafoya made service call a month ago. Did not bring needed parts so had to order. Have not responded to calls or emails. This has happened several times since shades were installed 4 years ago. Horrible customer service. read more

Steve and his team just installed plantation shutters in two bedrooms of our house. We couldn't be happier with the shutters, installation and project management of our job by Tafoya. Two thumbs up for Tafoya! We'd definitely work with them again. read more

Tafoya is the warranty service provider for 3 day blinds here in the East Bay. They were assigned a repair for two Hunter Douglas blinds I ordered from 3 day blinds. My experience with Tafoya has been, in a word, terrible. The blinds needed a simple re-stringing and 3 day blinds had informed me that they would ship the parts to Tafoya and that Tafoya would fix the blinds on-site. When the techs arrived, they did not have any parts and it was clear to me that they were not qualified to perform a repair if they did. So they took the blinds to the "warehouse" to be fixed and told me the repaired blinds would be installed in 2 weeks. That was 6 weeks ago. I've called Tafoya several times over the last 6 weeks and get a different answer each time. At one point we actually had an appointment to install but they never showed. When I called to reschedule, they said that the blinds were not yet repaired. When I asked what they were intending to install during the appointment they had scheduled, they had no idea. With each subsequent call to Tafoya, I've received a different answer as to where the blinds are, when they'll be reapired,etc. I'm finally at a point where I am having to get BBB involved in order to get this resolved. My advice to anyone who has a warranty service through 3 day blinds...do not let them outsource your repair to Tafoya. read more

Steve and his team are very trained and professional guys. I've got plenty of windows in my new home and they did a fab job from measuring to installing the blinds, shades, and honeycomb from 3-day blinds. And they follow all protocols for COVID. read more

Tafoya Window Coverings - Shades & Blinds Near Me

Great job, professional, and highly recommended. I have recommended them to multiplefriends and family members. I will be using them again after my kitchen is finished being remodeled read more

I was forced to use Tafoya by the Home Depot. The first installer that showed up was completely unprepared for the job. The second installer that came failed, on two occasions, to check that he had the right parts. Scheduling appointments with Crystal was a nightmare. She failed to follow up and was extremely unprofessional. Tafoya did not provide me with reputable service and wasted months of my time. I would look elsewhere for window covering services. read more

Not so much on service as a customer, but I encountered their service truck littering on highway 4. Throwing fast food trash out the window. If they cannot keep the high way clean what other short cuts are these guys going to take when it comes to your home? Honestly it upsets me that this company thinks our high way is a trash bin. I tried calling the business to speak to a manager but I got an answering machine, So I hope this will get a response and training put in place about company and community relations. Update Contacted the owner of the business and he did apologize about the incident. And it was out of his control. I do feel that he needs to take better care in the future to ensure it doesn't happen again. read more

Shout out to Tafoya Window Coverings!!! Patrick & Alejandro did an excellent job in installing our Slider Door Vertical Blinds!!!

LOVE our new shutters! We have a tricky corner window and large double window, as well as regular sized windows. All look great with our new shutters, and make our rooms feel brand new! read more

This company did an exceptional job of installing custom stained shutters in my entire home. Part of my home was not ready and Steve agreed to do half and make two trips at no extra charge. He checked the shutters for defects and returned to touch up. He was on time and very neat. I highly recommend! read more

I have to say this company was Awsome! First of all very professional great costomer service, while working very clean, quick to a perfection! And my shutters are beautiful! ! read more