Came in with my truck on a Saturday and was helped by Seth and the crew. Nothing but positive attitudes and awesome vibes from these guys. Work culture is great they seem to really enjoy each others company and have outstanding customer service. I'll be avoiding Firestone from now on, take 5 take my money ! read more

The work is fine but what really peed me off is how these oil change dudes sit and act so high and mighty like they're some mechanic!!! For one they where talking about the coolant and than the electric fans saying they are blowing hard because it has not not good coolant when that's quite literally NOT what's going on the truck never over heats sits below operating temp the FAN IS LOUD BECAUSE THE ACCESORY FAN IS ON BECAUSE OF THE AC BEING TOGGLED ON so yeah just really annoying they are oil changes not real mechanics please stick to changing oil and recommending things not trying to act a weird way towards customers when you're QUITE LITERALLY WRONG oil change is good though read more

Jorge and Bret were professional, efficient, and respectful ,great attitude and strong work ethic. Keep up the great work guys ! AudiQ5

Had to stop in before work for an oil change and BJ made my morning! He was quick, polite, and professional!!

Went here today to get an oil change and was greeted by BJ. His customer service is spot on and he is very personable. I was able to connect with him during the oil change and he is great at what he does and was a blessing to me. I wish more employees at other companies had this kind of customer service connection with their customers. He's an example of what company standards should be for employees in connecting with customers! Great job BJ and thank you! read more

The first time I came in the employee were enjoying power shakes. Apparently more important than my car. I ended up having an oil leak the next day due to a cracked plug that was over tightened. This time they were enjoying lunch and didn't tighten the filter causing another oil leak. I wound never recommend this location to anyone. read more

DO NOT USE! They charge undisclosed charges and dont tell you till the end when the service is done and it's time to pay! You can see what they are supposed to charge and the additional frees disclosed. Apparentl, per the employee, they now charge separately for the oil filter! NEVER has that been the case. And, for a second time, they were conveniently out of the economy oil. read more

Take 5 Oil Change - Oil Change Stations Near Me - Brandon, Florida

In and out quick. Stayed in the car and let them handle everything. Phablon (I believe was his name) got me and Jeep right. A lil on the pricey side but satisfied nonetheless. read more

Take 5 Oil Change - Oil Change Stations Near Me - Brandon, Florida

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This place used to be a great place to change oil. Not anymore. It has become like McDonald's... unprofessional, disrespectful, and complete lack of courtesy. Who in the heck calls their customer "champ" or "bruh"?! Over the past eight years, service here has been declining and it doesn't look like it will stop. Therefore, I'm not servicing my vehicles here ever again. The prices are competitive, but that's about it. read more

Today I pulled in for air check for my and was not greeted by any of the employees. There was only one car in the bay and three employers working at the time once I was greeted I was confronted aggressively by the manager asking was the issue. I told them I've been waiting and have not been greeted. He said I could go to Wawa's the air service. I would suggest Walmart for any oil change Walmart. Customer service is great and prices are very reasonable compared to Take 5. I was very disappointed today with the service and recommend no one get service at this location. read more

Per confirmation from the manager....I was told they were out of oil, that they were not out of. Was charged for an oil filter that I should not have been charged for and it was never disclosed there would an extra charge for it. After submitted a 1-star review, I was contacted by John Beatty, who is supposedly the district manager, who said he would be mailing me a check for the refund. It was never received. Left him multiple voicemails and send him an email to check on the status with no return calls and no reply to the email. So, essentially, thieves and liars for employees and poor service all the way up to the district manager. Avoid this place at all costs. There are a couple other "stay in your car" businesses in the same location, such as Valvoline. I would recommend using them instead. read more

I thought you might like to know why you have lost my business, and why I tell a lot of people the same story. I got an email ad from you on Monday the 20th. The offer was for a $15.00 discount on any advanced oil change." So, I searched your site for any other offers. I found a lot of coupons for all sorts of products. 15% for Ride Share, 25% for Veterans, $5.00 off for Economy, and $7.00 of for Premium. So, my question is, 15%, 25% $5, 7$....Off of what price??? Nowhere do you advertise your prices. Looks like a "Bait and Switch" ready to happen. Why can't you just be honest, offer your price, without any "Behind The Curtain" deals? You know, "A Price List". So, I drive in, and get $5.00 off an economy oil change, and find out its 5 Bucks off of $39.95, or whatever that hidden price is. Anyway, you should have been honest and not tried to Scam me! I will definitely not refer Take 5 to anyone, and will explain this experience to anyone need an oil change. Sorry to be so blunt, but this is what greed and deceptive advertising will get you. I'll go to the competition which has itsprices listed o their home page. Good day. read more

Quick service that lives up to its name. No pressure or up selling. Just a no pressure oil change.

They were all so nice. Julian, Terran and Evan assisted me with my oil change. They were friendly and professional. They explained the entire process to me and weren't condescending. They provided oil change options and help me retrieve a coupon to use for the transaction. I would highly recommend this shop. They were quick, efficient and I would definitely return read more

Take 5 Oil Change - One of the driveways for the oil change. - Oil Change Stations Near Me - Brandon, Florida

The worst experience you could have with a simple oil change company. After having to pay almost $10,000 to replace the rear-end differential and housing, due to the incompetence of Take 5 employees who failed to adequately refill the lubricant fluid for the gears in the rear-end differential. The rear end of my truck locked up while driving on I-275, 15 minutes after leaving the Take 5 oil change in rush hour traffic. Further, after being made to wait over 2 months as Take 5's insurance company, Fleet Response out of Ohio, debated whether to cover the damages they caused to my Dodge Ram Big Horn 1500. Their insurance company continues to deny liability by requesting a fluid sample of the fluid that the Take 5 employees put into the rear end, months after repairs were completed. Requesting a fluid sample with no possible way of getting a fluid sample months after the repairs were completed is simply insane, fraudulent, and should be criminal. If it were not for my coverage with GIECO, I would not have been able to completely cover the expenses. All I can say is avoid Take 5 oil locations at all costs and its incompetent employees, save your money and sanity by going to an oil change company that has mechanics certified to work on your vehicle even if it's just a simple oil change that a monkey, I am sure, can be taught how to do correctly. Lesson learned: Never trust any Take 5 oil change companies; their insurance will deny liability for damages they might cause to your vehicle at all costs. read more

Went in for an oil change over all good customer service and did everything right, although there is one problem I do have, while they were changing the oil, during that time one of my head light bulbs kinda got messed up, nothing major but its pointing downwards a little and I have to fix that. read more

They are a bit pricey but if you are in a hurry it may be worth it! Also, used the coupon from their web page to help a little. They do a great and thorough job! read more

King and Chuck were super professional and efficient. Appreciated the service and would recommend this place. It was quick and easy.

10-10 Upon pull we were greeted by smiley faces named Dex and Jadi! They handed us nice ice cold water bottles while we waited for our oil change, they then hooked us up with some new wipers. Cleaned the windshield, checked the tire pressure on all tires. We were pampered as to say. Will be back every-time I need anything for my vehicle they cover! read more

Take 5 Oil Change - Quick and easily accessible!! - Oil Change Stations Near Me - Brandon, Florida

I usually only post positive reviews. I give places multiple opportunities to get things right. We all have an off day here and there right? I've tried to give this establishment a few chances, but they have not been able to provide a good experience 2 out of the 3 times I've been. The first time they quoted a different price for the job then billed me $15 more for "extra" oil. They offered me a discount on the next visit, and I went back. The service was better and the price matched what they said it would be. This third visit however, will be my last. I went in and they started the job. After approximately 6 minutes they said they didn't have the oil my truck required. Out of oil?!?! I said that's fine, I would go to the establishment up the street to have it changed. They then told me that wouldn't be possible because they had already drained the oil from my truck. They did however have another oil that was more expensive (Mobil1) they could put in. But they couldn't offer me the same price. At this point despite my displeasure, I had no choice but to be extorted for over $100 for my oil to be changed. They also told me my 3 month old RainX wiper blades needed to be changed for $40. They work like new still. Stay away from this place. YMMV read more

Take 5 Oil Change - Take you 4 all you have oil change - Oil Change Stations Near Me - Brandon, Florida

GREAT place to get an oil change! The team was so helpful and made sure my experience was quick and efficient. The guys checked basically my whole car and made sure it was okay with me before changing or doing anything on my car. Really appreciate that great service! read more

The manager Bill and the team members are courteous, thorough, and quick. The lines usually move quickly but today I ended up waiting longer than usual behind a truck that had a giant plate under their oil tank that took forever to remove and put back, so Bill was kind enough to add a discount for my time. I got a synthetic oil change plus new AC filter and air filter. This was a smooth and convenient experience and I didn't even have to leave my car. I'll be back again! read more

Wife took car in to have a oil change before having to drive to Orlando. However, issue with overtightening Oil Plug which led to the need for a full oil pan replacement. Issues comes with next steps; over a week later and still have not gotten a call back to approve the repairs over 1k in damages. I warned my wife before going there and unfortunately my fear came true. What is truly sad is I was told by others that this error is common with this location and the feedback is always extremely slow. read more

Quick and easy service. I had the quickest oil change and the young man who assisted me helped me save $10 with their current promotion. Will be returning in the future. read more

Awesome service! Friendly workers. Checked all the basics! Definitely recommend. Thank you guys (:

D'Quon, Tristan, and Colin were very professional, kind and took care of our truck within minutes. We were very impressed-definitely worth the price. We will be back! Well done-great team work! Great costumer service! read more

Overall service was quick. The shop manger was very nice and professional. One thing I didn't appreciate, shop manager wanted to check my filter which was fine with me. He proceeded to open my passenger door, which does not open because I got into a car accident two weeks ago. (there's no physical damage to the eye) I noticed that 2 of his workers we're laughing in amusement over the door. Didn't hurt me at all. I just thought it was unprofessional and childish. read more

On the road and needed an oil change super fast! While Brandon, FL, Brandon Blvd. is like "Oil Change Blvd" meaning there are at least 20 place to choose from. I was skeptical at first with here bc/ I've never heard of them. Though, $7 - $10 more, I pulled up and open my door and Thomas said it wasn't necessary to get out bc/ they will be done in a couple of minutes. I got out anyway to see other things with my car (my own inspection) outside of an oil change. Anyway, wait time: IMMEDIATE! Oil Change time: 8 minutes! Staff: VERY COOL! Tipped the nicely. If you're ever in this area and you need an oil change, I highly recommend them! Just be nice and kind and you shall be rewarded with excellent service Beyond read more

I have long been very skeptical of drive up oil change locations. Maybe it is the former cop in me, or being from California. Needed an oil change, haven't found our mechanic here yet, got ripped off by another local place on my last oil change, so after reading their reviews, decided to try Take 5. What a great experience, not what I expected at all. Alyssa was terrific. Her manager was great as well, but I can't remember her name. They went out of their way to communicate what they were doing, to make sure I knew they were doing what they were supposed to, including showing me the oil on the dip stick to show it was brand new clean. It seemed to cost a little more, maybe $5-$10 more, than what I am used to, but for this quality of service and trustworthiness, well worth it. I saw some complaints about costs in other reviews, well, you pay for convenience. I have them change a wiper for about double what it would have cost me, same with the air filter. But it is done, I didn't have to worry about it, and it was a fair price. Businesses have to make money. I recommend them and, as a matter of fact, I am taking my wife's car to them for an oil change tomorrow. read more

Today was my first visit to a Take 5 Oil Change. As I pulled in I was greeted by a baby faced overjoyed young man giving me an ice cold bottle of Dasani water. I didn't even realize I was thirsty but as this baby faced overjoyed young man walked towards my vehicle with that ice cold bottle of Dasani water I had two questions in my head. Why is he so happy and how did he know I was thirsty? Why is he so happy? It's 96 degrees outside and he's a probably overworked and underpaid like most young men that hand out bottles of ice cold Dasani water for a living. How did he know I was thirsty? At the moment I pulled in I wasn't yet aware I was thirsty. Did this young man trick me? Did he force me to want something I didn't need? One of the professional well groomed technicians guided me into the bay. Immediately a handful of professional well groomed technicians began working on my vehicle. They were ALL happy. What? Why? It's 96 degrees outside and they're probably all overworked and underpaid like most professional well groomed technicians that change oil in a drive thru. I begin to panic. As the professional well groomed technicians work on my car I stare back down at the ice cold bottle of Dasani water that the baby faced overjoyed young man had given to me at the beginning of this scandal. What's in this bottle of water? Is it magic water? Is it poison? Is it going to blur my decision making so the lead technician can upsell me on new windshield wipers for $80... each? These aren't my clowns and this ain't my circus but I know they're up to something and I'm on to them. ALL of them. There was only one way to find out. I had to try this ice cold bottle of Dasani water for myself. I cautiously open the lid. I sniff the water. Nothing. Smells just like an ice cold bottle of Dasani water. I taste it. Nothing. Taste just like an ice cold bottle of Dasani water. Now suddenly I remembered I was thirsty and I started drinking the ice cold bottle of Dasani water as if it were a 96 degree day and I was thirsty. I drank the whole ice cold bottle of Dasani water. As soon as I'm done drinking the ice cold bottle of Dasani water the professional well groomed lead technician approaches my window. He takes my credit card and swipes it charging me 25% less since I'm a military veteran. What is this professional well groomed lead technician up to? Out of nowhere the original baby faced overjoyed young man showed up again. As I held the empty ice cold bottle of Dasani water in my right hand the baby faced overjoyed young man guided me out of the bay. All the professional well groomed technicians told me to have a nice day. Honestly, I'm still not sure what that place was up to. I drove away with my thirst quenched and feeling like my car was well taken care of at a very reasonable price and in a timely manner. Like the babyfaced young man, I too, felt a bit overjoyed. Thank you Take 5 Oil Change. read more

Quickest oil change ever! Excellent price and love the free top off deal. Amazing customer service. Explained everything clearer and did not try to sell me unneeded things like most auto places. My new go-to oil change and I recommend to everyone! read more

I waited 55 minutes in line to get to the bay. Having been locked in line for 40 of them, I could not leave. Worst experience ever, drove away without getting an oil change having wasted one hour of my life. read more

Thank you Pheon, Savon and Chris!!! Did a great job way too early in the morning! they were quick, very informative and very very nice!! Will always come back here! read more

Take 5 Oil Change - LOVE THEM!! - Oil Change Stations Near Me - Brandon, Florida

This is my 131st review and my 14th 5 star rating. EVERYONE working there was friendly and in a good mood and made a point to say hello to me even though all the bays had cars and everyone was working. Theres only 2 oils i want in my car AND THEY HAD BOTH! (Castrol edge and mobile one) They advertise that you will be in and out very quickly and that's the truth, at the very most i was there for a total of 7-10 minites. On the corporate website you can have coupons texted to your phone (mine was $10 off a full syn change) that they gladly accepted. When you park there is a very clear sign with prices and what could cost extra, there was no surprises, there was no nonsense. I will absolutely go again and you should too. Steve was the main person i dealt with while there and the one who rang me up. read more

Amazing service !! Very genuine techs. They come and greet you immediately and supply you with water while you wait. Shawn was my tech for today, he did an amazing job and was super sweet. Definitely will be coming back! read more

Great service they went above and beyond to show me anything they found affected with my car! Very friendly above and beyond service

I pulled up to get my oil changed at the Brandon location at 6pm after searching their hours and seeing they close at 7pm, but when I pulled in they had all lanes blocked with cones and wouldn't come out from behind the room on the side. I had to drive off and make a u-turn to go to another location, but as I was driving back by they pulled one cone away from blocking the lane and are now servicing a truck? If you close at 7pm why would you shut down at 6pm?? The time before I came here a woman did my oil change and she went back and forth under my car with tools and a few days later my skid plate fell off from underneath my car. Ive never had anyone else at any other location go under my car that many times with tools like that. Overall do not recommend going to Brandon the times I've gone so far have been the most frustrating experiences. read more

Would not recommend this place. Left after having an oil change with a very loud rattling underneath my car. Went back and was told they forgot 2 screws?? All they offered was 50% off my next oil change which I would be an idiot to use to take my car back to this place. read more

I've been here a couple of times now and have always had good and friendly service. Don't try to make extra sales only get the job done.

Unbelievably bad service. Never coming back here. I waited for at least 15 minutes with zero acknowledgment from the staff. They even began working on a car that showed up after I'd already been waiting, still without saying a word to me. Not a single smile from anyone either. What a miserable place. read more