I had a nice, smooth trip here the other day for an oil change. It was pretty early on Saturday morning and I was the only one there so they took me right away. The guys were real nice and helpful. They had me in and out in about 10 minutes. I always love coming here, it's so fast and easy. read more

Whatever you do, do not take your vehicle here, a simple oil change can turn into a $3000+ bill. The mechanics here are not properly trained and Take 5 will not take responsibility!!!! Save yourself a headache. read more

How stupid people can be is what amazes me. Who the hell thinks an oil change can be done in 5-10 minutes? It takes a good 20 minutes just to properly drain the old oil. What they're really doing is letting it drain for a minute or two, leaving a good portion of the old oil still in there. You end up with less oil than you should and a mix of old and new. That's not a proper oil change. Don't be naive--these places don't make much money on oil changes. They rush the job so they can upsell you on things you don't even need. It's 2026. We have unlimited information at our fingertips, yet people still don't do basic research. Stop falling for this nonsense and educate yourself before becoming a victim of these big companies. read more

Update- it's now April 10, 9 days since the issue and 8 days since I was first able to communicate the issue to Take 5. I have still not received any return communication other than the shamefully useless and generic response noted in the comment to this post. I have called almost every day to communicate the urgency and the bill to fix the car just up to this point is about $3k. Still waiting for the district manager to return the call. Shameful. read more

Everyone was very professional and pleasant! It didn't take forever even with a line. They were also very helpful and explained things clear and simple. read more

Excellent! inspection and oil change. very fast. did not have to get out of car. LOVE IT. Huntersville location. read more

They over charge u and had my oil left empty. Drained fluid n never replenished. I am currently stalled out on the highway writing this review btw. I jus went for oil change 2 weeks ago read more

They have wonderful. Customer service. Provided me with a Wlater before. Even parking in my car. Did an amazing job quick and highly recommend you guys coming Here. read more

Busy place with no reservations required. Clipped a coupon online to save $10 which brought the price inline with Hendrick's. Cool. All was done properly (I worked at a service station during college years, so tons of oil changes in my dossier). The 1-star deduct comes from the printed service check list. I understand they're hustling, just don't admit cleaning my windshield or checking my tires air level when you didn't. I am seated right there! Greasing the wheels on my "Give 'em a whirl" meter. Lubricate here. read more

Take 5 Oil Change - Uh . . . You missed this task. - Oil Change Stations Near Me - Charlotte, North Carolina

I had my oil changed at Take 5 about a month ago. I found out very recently that the filter was installed improperly and my vehicle has been leaking oil for the last month. "Check oil" light comes on, I checked the stick and the vehicle is completely dry. The underside of the vehicle is covered in oil and upon further inspection...I found while the vehicle is running oil is spilling out of the filter where it screws onto the post. I guess this is what happens when you deny them a filter sale. My service crew was: guy with the lisp on sales, slender man in a ball cap on the oil filter, and black guy with twists on the air filter. read more

Take 5 Oil Change - Picture was taken from slightly behind the oil filter as you can see there is oil from the front to the rear even on the back windshield - Oil Change Stations Near Me - Charlotte, North Carolina

I am never coming back to this location. They left an oily rag on my engine and then acted like it was nothing the next day when I came back. read more

This review is for the Sunset Rd. Location : This company is very inconsiderate of they're employees, if there is an issue with your paycheck, they don't care, my son hasn't been paid, but received a paycheck stub, where is his money? The manager at the store didn't seem to care, reached out to Customer service, they never called back. Reached out to HR, they didn't respond. I reported them today to the NC Department of Labor. Will be contacting BBB and Action 9. And they tear up people's cars, they were on Action 9 yesterday about damages to customers cars!!! Stay Away. Go to Jiffy Lube. And don't come on here telling me to call, because I did that, and no response to my 4 voice-mails that I've already left read more

This Mallard creek location stripped my oil plug. Blamed it on me then refused to fill my claim. They are truly a terrible business to deal with and a danger to your car. Avoid at all costs!!! read more

I came in for a oil change. I was greeted by Jaylen offering water and chalking my window with services I requested. Gabe came later to ask if I needed water as well. The wait was pleasant because the ole school MUSIC was relaxing and helped me keep my mind off the waiting. It was not that bad, perhaps 20-25 minutes. I was directed while driving forward to make sure I was in alignment with the hole in the floor by Brooklyn. He also showed me my oil stick to verify I had sufficient oil, and showed my my filter in my glove compartment while letting me know I was good for now. Aaron took care of changing my oil and cleaning the chalk off. Jaylen showed me my other filter, and upsold me on a replacement. I used my 50% OFF COUPON and was absolutely pleased with those 3 gentlemen and the efficient service. If I had to find a flaw, it was that the fingerprints was left where the hood was lifted, but it was minor considering the grand service I received. I will return when it is time! Ms. Sue read more

New favorite oil change shop!! Deshaun was so helpful and kind! I was greeted by all the guys and one of them even brought me out a water! All of them worked really hard to get me in and out of there quickly. I will definitely be going back. Thank you!! read more

I have a small road trip planned for tomorrow so I decided to service my car prior. Popped into Take 5 for the convenience. Upon arrival, I was concerned because there were at least 9 cars ahead of me. I pulled into the lane and I was pleasantly surprised to see how efficiently the staff is. I was in and out quickly! The staff was so polite and they explained all details to me. Very friendly & informative. I am pleased with the service provided and I will definitely return! read more

Take 5 Oil Change - Oil Change Stations Near Me - Charlotte, North Carolina

Customer service is horrible. Called and was placed on hold for 15 minutes. Debbie picked up. Let me put two words in and hung up on my face and now they're not answering the phone. All I wanted was a simple oil change for a 2021 Toyota Camry, SE and they are acting like they don't need to make money. read more

First time here. Lee and his crew were kind and efficient. Great customer service and well organized. I'll definitely be back to this location! read more

Take 5 Oil Change - My view! - Oil Change Stations Near Me - Charlotte, North Carolina

I have my oil changed at the Mallard Creek # 0027 location. My most recent visit was 2/25/23. Gabe served as my technician. He is ALWAYS very nice and professional. But what's most important is trusting the information I received about my car. He has never steered me wrong. That is why I am a return customer. I trust him with my car. He is very knowledgeable and he always explains the service needed and not needed. I cannot say enough about Gabe! read more

Customer service was outstanding! They REALLY check your tires, and filters instead of just marking it done like I've experienced at other places. They offer you cold water while you wait, all employees are very respectful and hard working. This is definitely my new place to come for oil changes! They did a great job explaining all the options & work that they were doing and recommending. Gabriel and Rich were the only names I was able to get but thank you all! Make sure to check the website for coupons too! read more

I wanted to just come in and get a quick oil change. The staff tried to upsell me on things I know for a fact I did not need about 5 times during my visit. read more

Went for the first time today for an oil change on my BMW. Gabriel was great. They took care of everything and showed me preventative maintenance techniques. Definite accommodated all my needs as a customer. Will be back! read more

They ruined my car, it broke down, is leaking oil, check engine light, all from this stupid oil change. DONT EVERRRRR COME HERE read more

This is the friendliest, quickest place in town. Ezra and Sam (on N 98 in Lakeland) were the BEST! They were professional and friendly, offering us cold water as soon as we pulled-up. To maintain a great attitude and great customer experience in 98 degree heat (no air conditioning) says it all! This is the kind of customer experience that is almost extinct today. It is Good to see Take 5 Oil Change is still putting customers first. read more

It says 7am and they are never ready to service vehicle and takes longer than advertised

Bari was super helpful in addressing my issues! They performed an oil change, filter change, and topped off all fluids within 15 minutes. I highly recommend choosing Take 5 on W Mallard Creek read more

They were fast and very friendly. I would highly recommend this place. Had a great experience and a few laughs. Will definitely be coming back here! read more

Wendover & Monroe location. 3 trips: oil change in one car and oil change + coolant change in the other car. Brought 1 car in 2 months later for free fluid check and tire pressure check. Service was very fast and complete. "Johnny" was especially helpful and competent. All employees have been attentive and commendable. No complaints at all. I've been keeping my cars maintained for 40 years and this business has been one of the best to work with. read more

Horrible customer service. They were checking their phones , the white , bearded guy that looks as the manager is rude . They walk as theirs legs weighs tons. They price was ridiculous. DO NOT GO , USE A DIFFERENT ONE cause I do not know if these guys are under paid or what , but they do not care about your time and they will treat you as your are bothering them read more

I'm sitting here and it's need 1 hour in this lane . They've done 2 cars. I'm looking at about 5 workers standing around in a group laughing and joking around. There's cars behind me so I can't leave. I just want my oil changed and my tire pressure checked read more

Even if you get Full Synthetic they put the reminder sticker at 3000 miles,they think people are stupid

got to the office for picture day way earlier than expected and had some time to fill, noticed that this oil-o-rama was open so I figured to take care of this filthy business since I was past due by a couple eleven hundred miles or so... set up is a little unusual in that they're open super early when it's way convenient and since there's really no reason to get out of the car while they tend to things you don't. it's a no frills sort of place and I was there for an oil change, so there's that. long and short of it is I was in and out and still clean in about 14 minutes for a modest fee with new oils, a filter, some fluids, and my choice of tire pressure! - I prefer about 280kPa year round. yea for me! read more

Excellent service in and out in 15 minutes. Courteous staff. I would recommend I'm hundred percent friendly friendly staff. read more

Take 5 Oil Change - Oil Change Stations Near Me - Charlotte, North Carolina

I came during a busy time and a gentleman named Lee came over and let us know they were short staffed today (I get it, everywhere is) and that they'd get to me in 15 minutes, he also offered my boyfriend and I complimentary cold bottled water. The staff checked on everyone multiple times and apologized for the wait. This is my second time here but it's experiences like this that will make me come back to them every time. Thank you for all of your help today Lee, you and your team were efficient and kind! read more

Everyone was very nice. They perform at all change very quickly with superior service. I also notified them that I had a coupon and they offered a better saving one that I had. I will definitely go back read more

Take 5 Oil Change - Oil Change Stations Near Me - Charlotte, North Carolina

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I honestly have nothing bad to say about this place. I have been coming here for my oil change since moving into the area three years ago. It doesn't matter when I role up, whoever comes to my rescue is always nice and pleasant. They even offer you a bottle of water to drink while you wait. I've never actually timed them, but I'm never there for too long. They will suggest additional services if they feel your car needs them, however, they DO NOT push it. This is one thing that I like. I've had experiences at other places where I think I'm about to spend about $80 on an oil change and leave having spent well over $100 for other things.Yes, it was partially my fault for allowing it to happen, but I never want to be stranded on the side of the road because I was being stubborn. Anyway, I see no reason to not come here. They are GREAT! read more

Finally getting around to writing this review. This location (Mallard Creek)must be under new ownership! My car was checked out speedily and all of the technicians were kind and considerate of my time. They recommended the best service due to the mileage on my car and showed me what parts needed/and did not need replacing. I will come back to this location for the FIVE-STAR service!! read more

Had an oil change done on my land rover. Ended up leaving with a stripped oil pan, different plug, oil leak and half of my skid plate bolts either missing or halfway Installed. Then get a service checklist as everything is good to go. It was obvious most of the employees were clueless but reviews online looked decent. Would never go back for an oil change! read more

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This is the only spot I will go to now to get my oil changed. Hook was the guy who did my oil change. Super chill and cool guy who got the job done quick. Offered me a complimentary water too! read more

Oil change was quick, polite and reasonably priced. Best of all- no one tried to upsell me anything I did not need. The oil filter in my 2015 VW GTI is not always available but these guys had it in stock. I'll go back. read more