Lana and John (whole staff really) were absolutely amazing (I'm not sure of their names names…read morespecifically as it's been a long day of work for me) but the staff here went above and beyond. I didn't show up until 20 mins before close (7:40pm) due to work and was welcomed in for great service even that late in the day. Super helpful, honest and just a really great service. KEEP THAT STAFF. Thank you.

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Cincinnati.

After my insurance company erroneously towed my car to a defunct address, and the first shop that…read morereceived it intended to profit from my ambiguous brake failure without forming a solid conclusion otherwise, I contacted Charlie Lipps', and the owner himself towed it after-hours from northern Kentucky to Delhi. I'm new to Cincinnati and have only dealt with this business on one occasion, but I felt immediately that I had come to a trustworthy place. Charles really listens to your concerns and will tell you as best he can whatever you'd like to know--whether it's about how far along your vehicle is in the diagnostic process, or about the area.

Rude, careless, miserable staff who hate their jobs and their lives and take it out on their…read morecustomers. Dispatcher said he would have my car towed and 4 hours later, he said he couldn't do it until the next day because he got "caught up." Nothing to see here folks, keep moving.

Good service, good products, doesn't take you too long but they are expensive. Maybe the cost of…read moregetting you oil change is more than I think it should be but I never get out for less than $115 with a coupon. The expected upsell isn't too pushy. I'm glad they check the lights. Some of the lights are tricky to replace and I wonder how well stocked they are. Either way, I'm glad they test because lights working correctly is a big safety issue. One issue I really don't like is they put on the sticker that recommends oil change after 3,000 miles. Most cars manufactures spec out a higher amount. It's not honest and for people like my wife wouldn't know any better.

Personally I prefer to do all my vehicles maintenance as I'm OCD for my cars. However, I usually…read moretake my mother in laws car here for a couple times a year as I don't have time to fiddle with another car's maintenance. I have to say the crew is very professional and seems to be thorough. They don't try and upsell you some ridiculous maintenance interval item, which I love. With an online coupon, I rolled out of here in 20 minutes and for $43.00. Not too bad as if I did it myself it would be about $27.00. If your not into doing car stuff yourself or don't have the time. This place is a good place to go.

Called Customer Service for pricing - first quote was high 50's, seemed to cheap so I called back…read moreand they said mid $60's. Got there and it was $110. Sat in the bay for over an hour. 15 points of service are listed on receipt and only 4 were done. Left with low tires, no washer fluids, etc etc. etc. There are no humans to talk to and unless I want to wait another hour / there is no fixing this.

Went to take 5 in July, 2025, Erlanger. They were kind, quick, professional and very well priced…read more Fast forward to today, Jan 11 2026. I needed to get a copy of my service receipt. I called the Take 5, they dispatched me to their office, and they had the information I needed. Great customer service! I highly recommend them to service your cars!

Most trustworthy auto repair shop I've ever used. Never have to worry about getting the correct…read morework done, no more or no less. Peace of mind is the highest value.

Best auto shop owner is honest and great explaining my plan for forever driving my car staying safe…read moreon road thank you Mr T lexus cust

ValAir Valet Parking--wish I had known about you years ago! The convenience of being dropped off…read moreand picked up without having to find a parking spot or wait out in the elements for a shuttle or lift my bags in and out of my car again is absolutely awesome! The drivers are always kind and respectful and have a sense of urgency that makes me feel like they appreciate my business and care about me getting to the terminal on time. Had an issue recently with my car not starting when I called for pick up and the folks at ValAir jumped my car and were so helpful turning a potential nightmare scenario at 11:30 at night after traveling all day into a non-issue for me! For just a little more than long term parking and a lot less than short term, ValAir is so worth it! They offer other services, too, like car washes, oil changes and re-fueling. Give ValAir a try the next time you fly out of CVG. You won't be disappointed.

Staff was very professional, polite and punctual with times. The driver was there for pickup from…read morethe lot before I ever had a chance to grab my bags out of my car. upon our return the driver was waiting on us. Took our bags loaded them and had us at our car in just a few short minutes. For the few questions we had Bridgett went above and beyond With making sure we were taken care of. We will definitely be using them again for future trips.

My sister's tire needed to be patched immediately and they were able to get us in right away! The…read morestaff were extremely helpful and friendly!

They did an excellent job. Very quick and reasonable price for full synthetic oil change. I will…read morecontinue to come here. No appointments necessary which is an added plus.

Finding Honest and knowledgeable staff that can fix anything from your daily driver to supercars is…read morevery hard to find, it's the real deal with very reasonable prices!

Responsive, Prompt & price reasonable when comparing to MB dealership. My car drive better and glad…read moreto have them service my car. Do recommend