Every single time I go to Ross Auto shop I receive the best customer care and reasonable pricing…read more This last time I went in for service, I had a leak in my tire. I was fully prepared to purchase a new tire and at another location, they may have given advice on a replacement. They added a patch and $30 later, I'm on the road. They take care of their customers every single time - especially women!

I've exclusively used Ross Auto & Tire since I moved to Dallas over 10 years ago, and they've…read moreworked on two different vehicles of mine (350Z & BMW X3) as well as my wife's car. They have taken care of everything from regular maintenance items like brakes, oil changes, state inspections, and tire work, to more indepth issues that needed full diagnostics and repairs. After dozens of transactions, I've had nothing but amazing experiences. Easily the best value in town, and customer service so good that I've come back all these years.

This place is always a rock solid five stars out of five stars. The staff is friendly, efficient,…read moreand polite. They don't try to up sell you on other services. They will simple provide you with recommended services and listen for a simple yes or no. This place is thirty minutes from my house but when it is time for an oil change, this place is where I drive for value.

My car was in perfect working condition when I brought it to Valvoline for a routine oil change on…read moreFriday. Immediately afterward, I began experiencing a rich fuel mixture issue, and my hood-closed sensor stopped working. Neither of these problems existed before the service appointment. While I understand that issues can sometimes arise, the timing is concerning, and I am disappointed that my vehicle now has multiple problems following what should have been a simple oil change. I would appreciate Valvoline investigating these issues and working with me toward a resolution.

Johnathan and Robbie were great! So helpful and nice! Highly recommend I left a satisfied customer !read more

I was disappointed with my experience here. I came in for what should have been a simple oil…read morechange, but I felt like I was being charged for services and items that weren't necessary. I was specifically charged separately for an oil filter, which was surprising because at many other places, the oil filter is included as part of the standard oil change service. I understand that businesses have different pricing structures, but the additional charges should be clearly explained upfront, especially when they are for something customers may reasonably expect to be included. I also felt like there was an attempt to upsell me on things I didn't need. I would recommend asking for a detailed breakdown of everything you're being charged for before agreeing to the service. Unfortunately, based on my experience, I won't be returning.

I brought my 2012 Toyota Yaris in for several repairs, including the rear brake/wheel bearing work…read moreand serpentine belt replacement, but after driving it only a few times, the car began having serious issues and eventually became undrivable. I tried to bring it back so they could determine whether the work they performed had contributed to the new problems, but when I drove there with my hazards on, I was turned away because their lot was full; we agreed on another day, which was then pushed back again. On the way to the rescheduled appointment, the car completely died and I had to push it to a safe area, and I was ultimately told to tow it to their shop--now, instead of being able to continue driving the car, I will likely have to scrap it.

So clean and friendly! I came in for an oil change and state inspection. They informed AND educated…read moreme about issues with my car without fear mongering or high pressure sales like other places. Everything is documented and sent to your phone which is convenient, and you know exactly what you're paying before they start working. It's clear and honest communication which is a good feeling considering the reputation of many companies in this industry. They have free snacks and drinks in a lounge area that is spacious and absolutely spotless, which is unheard of in the auto care world. Prices are fair. I'll be back for any work needed on my vehicle.

I'm extremely disappointed with the service I received here, especially because this became a…read moreserious safety concern. I brought my vehicle in for an oil change and was told by the representative that everything had been checked and that my car was in great condition. Approximately 20 minutes after leaving the appointment, one of my tires popped. After having the vehicle inspected elsewhere, I learned that two of my tires were bald and deteriorating from the inside. This was especially concerning because I had just been assured that the vehicle had been checked and everything looked fine. A proper inspection should have identified tires in that condition, particularly when they were deteriorated enough for one to fail shortly after leaving. I also discovered that the filter that should have been addressed during the service was not changed, which raised even more questions about how thoroughly my vehicle was actually inspected. I understand that routine maintenance cannot prevent every unexpected issue, but telling a customer that their vehicle has been checked and everything is fine creates an expectation that obvious safety concerns have actually been reviewed. Driving away with two severely worn tires, only to have one pop 20 minutes later, could have resulted in a much more serious situation. This experience has left me with very little confidence in the quality and thoroughness of the service I received. I would strongly recommend that customers independently verify their vehicle's condition rather than relying solely on the inspection performed here.

Had ok service here before but will not be returning. Went in for an A/C service and oil change…read more They did my oil change and then the car sat there for an hour untouched with the hood up and no communication. I was the second person in the door that morning and first person, and many after me, were long gone. The person behind the counter lied to me and told me they had been working on it throughout while I had been watching in not be touched for an hour. No apology when she realized she was wrong just explained that that "I was next". Don't waste your time here

I just moved to Dallas recently & I found them on Yelp. They've done big & small jobs on my older…read moreSubaru and their work is always great and I know I can rely on them to get any job done!

Fair pricing. Reliable work. Nice people. Reasonable turn…read morearound time. I have recommended this place to other people who just moved to Dallas.

Carlos is honest and doesn't want to do unnecessary work. He checked my brakes and said I have…read moreplenty of brake pad to go before they would need to be changed. His customer service is very good and he is great at explaining the situation.

Carlos and the gang did an awesome job replacing my brake pads and rotors. Carlos even took me…read morearound the car to show me the state of everything, which I appreciated. Got there around open and was in and out by like 10:30am, not bad! Waiting room was cozy.

Service is extremely slow as well not allowing you to walk next door to Walgreens for restroom…read more Porta potty on sight is filthy

Hands-down, this is the best and easiest place to get a car inspection. You never even have to get…read moreout of your car. The staff are super friendly. You pull into one of the bays and they do the rest. I was in and out in less than five minutes. Great service!

Came here during an emergency and it did not meet expectations. They overcharged from what other…read moremechanics told me the market was. Both my driver side and passenger side foot room was covered in mud when I got my car back. My glove compartment was also broke and doesn't close since getting my car back from here. They did what I paid them to do, but I would not recommend using them if you have options

I took my car to Moe for an inspection and he took care of me quickly and treated me like family…read more When he found out I didn't have a printer he printed off my insurance information and helped me register my car online. They go the extra mile here! He was able to provide more than just the inspection and gave valuable advice. This will definitely be my new mechanic!!

Technician are very knowledgeable. I'm a old tech that doesn't work on autos any longer and they…read morecorrected everything that needed to be addressed to get my auto running like new. They fixed what I already knew so this is proof to me that Hingas is trustworthy. Great work.

I have dealt with Hingas on several levels, and I can confidently say that it is a great place with…read morea family-friendly atmosphere. They work with you and genuinely care about both you and your vehicle. They don't pressure you into unnecessary purchases; instead, they provide you with what you truly need and let you decide how and when you want to proceed. I love this place-- the quality of service and value are second to none!