Pulled up with a hour till close on Saturday with an emergency. They were able to help me confirm…read moremy issue and pricing is fair.

Everyone is very friendly and they do a nice job of explaining what is being done to my car. Their…read moreprices are reasonable and they do great work. I really appreciate that they don't do any high pressured upselling for work I don't necessarily need. Great customer service!!

Staff is always on top of things! They are well staffed as well because I am always in and out…read more These boys work hard at this location it's by far my favorite one! Keep up the good work guys.

Quick easy service and they had great tunes playing and the guys were super friendly and helpful! I…read morerecommend stopping if you're in need of an oil change!

Honest knowledgeable mechanics are hard to find. Automotive…read moreInstincts has these kind of employees . Mechanic Dave A. diagnosed problem in 15 seconds , was repaired by end of day and didn't try to sell a lot of unnecessary services Will definitely recommend to everyone in need of an honest , reliable garage

another fantastic visit I wasn't sure how to resolve the problem I had, but they did in a timely…read moremanner at a reasonable price.

I called near closing last night and though Sam was hesitant I think he could tell I was a little…read moreflustered by my situation and said to come by despite only having one mechanic working. They got the job done quickly and done well. I also saw how Sam handled everybody else that was coming in and out. He knew everyone personally. I even thought while I was there, " I may need to get my oil changed here from now on" incredible experience. It's hard to rate high as a repair shop but my experience was A1

Review for Firestone Auto Care in Downers Grove, IL**…read more I am extremely disappointed with the service I received at Firestone Auto Care in Downers Grove, IL. I had an issue that required follow-up, and it took over a month for anyone to get back to me. When I finally spoke with Eric Johnson to explain my situation, he became frustrated and hung up on me. This level of unprofessionalism is unacceptable. I will never be taking any of my cars back to any Firestone after my experience with this manager and with corporate. I've had my car inspected at multiple other shops, and they all said that Firestone caused a tear in my boot, resulting in leaking. Plus, they charged me $1100 to not fix what I came in there for. I expected much better customer service and communication from a reputable company like Firestone. I hope this feedback is taken seriously to improve the service and professionalism at this location.

Went here for the first time today and I had a great experience! Jim and another man (I didn't get…read morehis name) were so kind while helping me out. It had been a minute since I brought my car in anywhere and they explained everything they were doing and made some suggestions for filter changes, wiper replacements, etc.! I trusted them and did not feel like they were being pushy at all. It was also great to stay in my car/ not have to drop it off. I highly recommend this place. Quick, easy and amazing customer service!

They're professionals when taking care of your oil change. They show you your air filter when it's…read moreabout time to get a new one. They also show you what is the correct oil plug size that should go in your car. I got the high mileage oil change for $70. The service was very fast and you stay in your car. I will be coming here more often.

I brought my Jeep Wrangler in 59 Auto repair to review electrical issues. I previously took it to…read moremy Jeep dealership who insisted it was a battery issue even though each time the problem would reoccur. 59 found issue, corrected it, and charged me a very reasonable price. Afterwards I had no electrical issues. If you have a Jeep, I would highly recommend 59 auto repair.

My problem wasn't diagnosed during the first visit & the alarm light was no longer showing so they…read moreonly charged 100.00 (on top of the $290 something that I had to pay just to bring it in.) Within a mile of driving it the light was back on, I had scheduled another appointment for a week later for something unrelated. When I came in for that appointment (which included a diagnosis) they said that they couldn't diagnose it & that I would have to make a separate appointment & pay for them to address something that they didn't initially take care of. When they called to give me the diagnosis for the second visit, there was something fishy about how it was being handled & I was told that one repair would cost over $2000.00 & a second repair would cost over $5000.00 & the story kept changing (plus I was told that my car wasn't safe to drive.) I wasn't having any issues with my car until they told me during the first visit where they never fixed what it was brought in there in the first place. I read some negative reviews that described my situation to a "t" so I told them that I wasn't having any going to get a second opinion. They called backed twice trying to scare me into getting my car repaired by them. Even when I came in that first time I didn't feel like they gave much regard to me with regards to customer service, it was more about what was convenient for them & I was dismissed.

If I could give them 100 stars I would. I was told by another auto shop here in town I needed all…read morethis work. I was Leary, it just didn't sound right. Anyway I ordered the parts but something told me to bring the car to AD Joliet and hv them put them on. I dropped my vehicle off with parts and all. Chris called me and stated, you don't need any of this. I was shocked, and ever so grateful for his honesty. He could hv put those parts on and charged me, however he didn't. I'm forever grateful of his honesty and the fact that he isn't trying to rip off everyday people like myself. If you're looking for a good honest mechanic, you won't be disappointed.

This is the best mechanic shop. They do good work and are honest Polish men. I will be back!read more

Great customer service and advice from Craig and his staff. Despite being short today on staffing…read moreCraig handled the challenges with superior service.

Service people crystal Jamie. Brad Craig, we're all very helpful. The work was done in a timely…read moremanner and was very affordable. I would go back. I've been back several times for other problems. With my car and my son's car, I would highly recommended.