In and out with oil changed in 20 minutes. They replaced my sticker and reset the change oil car…read morealarm too. Friendly and fast. $100 with my $25 off coupon for my hybrid sedan. Highly recommend the guys over on Mayfield!

My usual oil change location for a reason. Rarely takes more than a few minutes, pricing is always…read moreclearly explained and very few surprises. Even went here today after trying to go to a different location that was... Not as good.

Jim is honestly one of the best guys I've ever met. He's so honest and kind and always goes above…read moreand beyond in the customer service. I won't go anywhere else for tires.

Set apppt online for a Sat afternoon, took about 30 min total for an oil change. Didn't try to…read moreupsell services and was quick and courteous. Would visit again. Thought value was good.

Valvoline is one of the simplest places I go to. They explain what type of oil you should use,…read morecheck everything under the hood and suggest some options and next thing you know you are done. Excellent Service with a Smile.

We gave this place 2 tries... they changed our oil but we saw a leak in the garage- drove all the…read moreway back there- apparently they had been sloppy and got oil on some plate and that is what was leaking. OK fine...so we gave them another chance months later when it was time for another oil change. This time the same thing happened!! We do NOT need oil stains in our driveway and garage!! Then after they cleaned it up the second time... We started to smell oil in our car!!! My husband checked and they DID NOT PUT THE CAP on correctly!!!! So oil with splattering all over our engine!!!!! This could cost someone their motor!!! And do you really think Valvoline would pay for a new motor??? NO! The manager Noah was there both times.. either he does not know how to manage and train his people or he is just a bad manager. We will not go back.

First, Pinnacle Auto Repair is in South Euclid, Ohio .. note that the website refers to a similar…read morenamed place in Orange, California. Mike is not part of that operation so any reviews from CA are not referring to the one in South Euclid. Second, I have been going to Mike at Pinnacle since before he started his own company. Both my cars (2004 Honda Accord and 2005 Chevy Classic) are in top shape. He is the reason my 2004 Honda Accord is at 255,000 and still going with great (30+) MPG. When he looks at a problem he will also look for anything else that may or is needing repair, and how soon that repair is needed .. and he gives me estimates. That may raise the visit cost but prevents problems later while on the road. He and Mike Jr are totally trustworthy and know what they are doing.

So this morning I woke up to a silver screw jabbed in my front tire and it was going flat fast! I…read morewas in a panic driving to work thinking it would blow...I spotted this shop at the light and pulled in hoping that he plugged tires there? The gentleman "Mike Jr." was so kind to stop what he was doing and plug my tire on the spot! I can't thank him enough for his kindness and speedy service!!! I highly recommend this repair shop!!! Super nice and did a great job :0) Thank you for your kind energy! -Danielle E.

So a car driving in front of me on the road suddenly lost a giant chunk of his bumper. Initially I…read morethought it was going to hit my windshield- it landed in the road in front of my poor little car. Because of oncoming traffic, I could not swerve, or because of the car behind me- stop safely. I hit it and heard the crunching tearing sound. Mercifully, the car behind me stopped. I had to back out to get this giant chunk out of the bottom of my car. In the moment I should've pulled over, but I asked Siri for the closest repair shop. This was Steve and Jerry's. At this point I prayed for help. I was petrified. I spoke to a sweet woman who said she was going to go chat with her son in law. My car died a minute from their shop. He chatted with me briefly and said he would be right over. He walked over in the rain. As he looked- his expression was grim. It seems this chunk tore the radiator and compressor, and he wasn't sure about the engine. The cars check engine light was on. My tow driver towed it over. He had a longer look and came in to chat with me. This was pretty massive. He felt it needed to go to the dealer, and told me to file an insurance claim. I started the process in the waiting area and soon I had a plan in place. Not only did the technician offer to drive me back to my home (I had a friend coming), but his mom in law kept the store open until my friend arrived, keeping me warm instead of standing out in the cold. I did request to pay for the detailed assessment, and I did so. Can you say over and above? I don't know many places that would do this. Even though the damage was beyond their means (because it was pretty catastrophic needing a dealer's help), they still made sure I wasn't left literally out in the cold. I can just imagine how their regular customers are treated, I was new to them! The office Goddess informed me they'd been around for 54 years. I can certainly see why. Her husband took great pride in his service (he's been departed a decade or so) and the business remains in their family. What great, kind people I ran into today. I would recommend this business wholeheartedly. On a cold, rainy, horribly gone wrong and not so funny April Fool's Day- I met a couple angels that gave me hope. Thank you both of you for your help, and especially your kindness. I am deeply grateful.

Poor quality of service. Took my vehicle in (after waiting 2 weeks for an appointment) and paid…read morefor a squeak to be greased and a muffler fix. After paying for the grease and being referred elsewhere for the muffler, the sound returned the same day... a refund was not granted and I was told I knew that new parts would be a better option, after the fact. Sandy was especially rude, the day of service and when I called back

Took my wife's car there for the first time. After the tech above ground showed me the oil and…read moreclosed everything up I noticed that the underground service portion was taking a bit longer than normal. Lots of extra drilling. They didn't put the screws on right or stripped them and the plate came off while my wife had over a 4hour car ride. Thankfully she had some tape to tape hold it on (had to do this a few times to get to her destination). Will never visit this location again.

Stay away from this place if you like your car. I went in for a premium oil change and service…read more They didn't put the skid plate back on my car correctly. They only used 2 bolts instead of 8. This caused it to come off while going down the highway. It caused damage to my car and caused a huge headache.

My son took my car in for a brake job. The company had the car for an entire week. When my son got…read morethe car back, one of his handles were broken on the car. My son took the car back and they said there was nothing they could do. I called the company to talk to the owner, Nick Brunner and he said I was a scammer and was extremely rude to me on the phone. I explained that my son had just taken my car in for a brake job and that the handle to the door was broken. He went on to scream at me that the handle was already broken and there was nothing they could do. My son did tell them that part of the handle was broken, but they broke the other part. He refused to listen to me. They said there was nothing they were going to do about the broken handle which they broke. His company is denying any wrongdoing. Additionally, the brake light was still on in his car so the company just disengaged the brake sensor. I would never ever use this company again. I had contacted the Better Business Bureau and Nick Brunner did not respond. Attached is the letter that I received from the Better Business Bureau.

I took my wife's car to Nick's shop to fix a wheel sensor that went bad that was causing a lot of…read morewarnings to go off in her hybrid. The dealership wanted to charge just over $1k to fix it and Nick was able to fix it for almost half that amount! Other shops wanted to charge us for diagnostics when we already knew what the issue was. Nick was very friendly and confident in his abilities to fix any issue. We are very grateful for Nick's service and we will be taking our cars here from now on.

Not anymore! First of all the work is mediocre at best. Went for back Brake work. $800.00 later…read moreBrake light still on. Second, who charges $30.00 for Brake Fluid? Price Gouging is not acceptable. There are better and cheaper places in town.

I began using Firestone of Mentor as the primary source for all of my car maintenance needs in…read more2019. But in 2023, I began to encounter many issues, including the same issues repeatedly occurring. Here are my learnings: * Mark your tires to verify rotations are completed as expected. * If services are suggested, review prior invoices to identify if the same work was completed previously and if it is still under warranty. * Avoid repairs that "potentially" will address an issue when there are multiple troubleshooting options.