I've been coming to this dentist for about two years now…read more Everyone I have encountered at the dentist office has been pleasant and friendly, from all the ladies in the front such as Denisse and Alejandra and all the techs, hygenists and doctors as well. There is free parking in the back of the building as well as free parking in the front of the office on the street for up to two hours. I will be referring all my friends and family to come here. Cheers to the Dentist of Bixby Knolls family!

Check your bills closely--this office is pocketing FALSE fees…read more I liked this place for their service, but they have repeatedly tried to overcharge us. Both my husband and I were asked to pay a $50 insurence "deposit" before standard cleanings. I have never been charged this so I contacted Delta Dental who explicitly confirmed to me that this is against their policy. Cleaning are always free - you should only pay deposits for other extra services after you get them. They also sneak in a $25 fluoride treatment without permission (which isn't covered by adult insurance). Fluoride is a treatment that legally requires patient permission. Even after explicitly declining it for my second visit and having it noted on my chart, they still billed me for it. Getting my refunds took weeks of annoying phone calls. On top of that, they never honored a promised $50 referral bonus, ghosting me whenever I brought it up. I won't be returning; a patient shouldn't have to constantly police their dentist's shady billing tactics.

The staff I visited today were Victoria, Tabitha, Ferdy, Andrea, and Kristal and all gave…read moreexceptional service! I was running a bit late for my cleaning but Dr. Mai was sweet enough to still take me in.

10/10 Great customer service! Always pleased with my visits! Thayer always answer all my questions…read moreand I leave with no doubts.

I have found my forever dentist! Daniel Tang was kind, gentle, and VERY thorough. This was my first…read morevisit, but already very impressed! One of the main reasons I liked him... right away I felt comfortable and trusting. He has amazing 'bedside manner', and didn't feel he was just trying to milk my insurance, like so many dentists try to do these days! I'm so relieved to find him and highly recommend him and his practice!

it was my first experience here and embarrassingly enough i haven't been to a dentist in ages. i…read morewas expecting there were a lot of issues with my teeth but turns out i just had build up! (as expected). daniel and his staff made me feel very comfortable and communicated very well about the process, aftermath and continued on educating me on further care for my teeth. they really show care for your teeth and aren't after your money compared to other dental offices. their warm smiles and professionalism made me definitely want to become a regular. especially because they accept medical. i'd highly recommend!

Easily the best dentist I've had in 50 years. My sons love her. Considering they both have autism,…read moreand were terrified of the barber. . . They have no fear issues. In fact, my oldest even gets fillings without anesthesia. Literally. No joke. Don't ask. I have no idea how she does it. . .

Since I was 11 years old I've been uncomfortable with my smile. I used to get a lot of ear…read moreinfections as a child (due to swimming) and because of the medication I was prescribed it affected my teeth, as well as my self esteem. I always thought it was something that I had to accept as a teenager,young adult. Until that is I met Dr. Elizabeth Castaneda. I hadn't seen a dentist in over 6 years due to my lack of love for my smile. But then with the constant PUSHING from my sister and my parents I decided to go. I had a couple of cavities to get out of the way but luckily it was minor and everything else was good to go. On my last visit to get my final cavity squared away she asked me how I felt about the tetracycline stains on my front tooth. I told her I was uncomfortable with it but I was too afraid to do anything cosmetically without retaining a conservative look. So Dr. Castaneda pulled out her magic dentist wand and lightly bonded my front tooth and gently filed the bottom of my upper teeth so that they were "Even Steven." The whole process took only 25 minutes and she was done I was simply amazed at how remarkable yet conservative the improvement was. I told her thank you and stated that dentists have a bad rap. You think all they do it drill drill drill which they do, but they're also artists that have the compassion and the skills to change people lives and make them feel better about their smile. So thank you Dr. Castaneda. It took almost 16 years of waiting and not smiling as wide in photos, yet only 25 minutes to correct it. I really appreciate your thoughtfulness. Heather Anne =)

Came in twice as a first time patient, and both experiences were great. From the start, I was…read moretreated with respect and felt welcomed by both the front staff and the technician. During my first visit, they used advanced technology to examine my teeth, which made the experience much more comfortable compared to past dental visits. Because I needed more extensive care due to my lack of flossing, I had to schedule a separate appointment for a deep cleaning. That experience also went really well. The dentist was warm, reassuring, talked me through the process, and truly got down and dirty with my plaque haha. Overall, I felt cared for and comfortable throughout the process. I'll definitely continue coming back.

I'm 70 years old ...Been to a lot of different dental offices and doctors…read more This is the best by far Dr. LaPham and his staff is excellent, efficient, and very professional. I get nothing but compliments on my teeth and my gum problems are finally under control because of their knowledge and experienced staff. Dre'

Staff and Providers are always easy to talk to when coordinating care. I have been coming to the…read moreLong Beach location for years with the family and just recently also started visiting their Alamitos location.

I cannot recommend this dentist office and staff enough. They have been so patient, kind,…read morecommunicative and understanding of all of my dental fears. I can confidently say it's one of the best healthcare experiences I've had. I came in for a cleaning and a filling, and as someone who's always had dental anxiety, I was honestly nervous going in. But the entire team completely changed that for me. They are incredibly friendly, patient, and genuinely take the time to make you feel comfortable--never rushed, never judged. They explained everything in a way that was easy to understand and checked in throughout the procedure, which made a huge difference. For the first time, I can say my dental fears are basically gone. If you're someone who dreads going to the dentist, this is absolutely the place to go.

Excellent customer service, the team is always willing to work with you on payments. I loved…read moreworking with all the girls there. The dentist are excellent and have very soft hands and cannot feel pain. I will recommend this location to all my family.

Great customer service Nanci was very gentle. Explain every detail. Give a lot of information about…read morehow you can improve your teeth hygiene.

I have been going to this dental office for many years, and I highly recommend it. Dr. "D" is great…read morein that she strives to take care of people's teeth instead of "yanking" them out. She and her staff are very kind, and they really know what they're doing. And in addition to all of that, they are really fun!

Dr. Denette has away been professional she is direct and to the point. She explains what she is…read moregoing to accomplish. And gets it done!

I chose this dentist for a dental implant I needed because they were having a great special on…read moreimplants. I just completed the final appointment (out of the approximately five appointments necessary over the course of a few months for this process.) The office manager Rudy was always friendly and took time to explain everything and answer all my questions when i first called. Every doctor and staff member i encountered was friendly, caring. and competent. The staff seem to get along and seem happy to be there, and that helps everything feel extra comfortable as well. My tooth looks good and i have been happy with the quality of dental work with my tooth. Glad I chose this dental office!

Anyone who reads my reviews knows that I'm a very fair person. I'm honest and I try not to…read moreexaggerate. This morning. I'm very frustrated. The first time I review this company, I was very pleased. I made a follow up appointment for cleaning and on three occasions I attempted to come to have my teeth cleaned. My hygienist who I liked very much was unavailable. They scheduled me for another hygienist. When I came in, they said she or he had gone for the day and the doctor was gonna do my cleaning. I don't know if any of you have ever had the actual doctor do your cleaning, but they don't have the techniques that the hygienist have and I have felt pain and my gums bled and the cleaning was not efficient. So when they told me the doctor was gonna do my cleaning. I said no way I need to reschedule. Once again they put me on the calendar. I have no idea if it's with my hygienist or with some other person and they say their office opens at 8 o'clock. I have been calling nonstop since 8 o'clock leaving messages and still have not had any response from them. The writing is on the wall with all the available providers within my dental insurance. I am not going to tolerate another ineffective scheduling of my time.

Great Experience for My Mom's Dental Visit…read more I came here with my mom after she was assigned to this dental provider. The office is small but very clean, and the staff is friendly and welcoming. Parking is street-only, so it might not be the easiest right in front--but there was plenty available just across the street. We didn't mind the short walk at all--it was actually kind of nice. My mom was checked in quickly, and they diagnosed her dental issues right away. Everything went smoothly, and so far, I've had no problems with the office or the staff. Most importantly, my mom was happy with the care she received--and that says a lot. This is now her regular dentist, and I feel confident knowing she's in good hands.

First time there. The staff is kind and polite. They're really nice and caring. Affordable prices…read more Really recommend this dentist