Richard and Eduardo provide outstanding Rolex watch service. They show true care, incredible skill,…read moreand deep product knowledge. Their professional approach and friendly customer care make the entire repair experience truly wonderful and worry free.

I cannot say enough good things about Allie. I went into the Rolex Boutique at Tysons Galleria…read more(Liljenquist & Beckstead) hoping to surprise my husband with a very specific watch he had wanted for a long time. I knew it was a huge ask and that there were no guarantees. Allie listened to the whole story, could not have been nicer and genuinely seemed to care about helping me pull off the surprise. Somehow, one week later, she called and had made it happen. I was honestly shocked. I know she went out of her way for me, and I am so incredibly grateful. Beyond getting the watch, she made the entire experience fun and personal. She is one of those people you meet and immediately like, and I felt as though I had known her much longer than a week. My husband is going to lose his mind when he opens it. If you visit the Tysons Galleria Rolex Boutique, ask for Allie. She is wonderful at her job and just a genuinely lovely person. I will absolutely be going back to her.

I wanted to give a shout-out to Paul Mazhar for his help in finding a special gift for my wife to…read morecommemorate the birth of our first child. Paul showed me Lenkersdorfer's wide selection of women's watches and helped me settle on a Cartier Panthère. My wife absolutely loves the watch. Paul was also there to help size it once I gave it to her, providing a great experience from start to finish. We have made purchases from Lenkersdorfer's in the past and look forward to continuing to mark life's milestones with them--and, hopefully, many more special purchases in the future. Thank you, Paul, for making such a meaningful purchase an easy and memorable experience! Dan C.

Great selection of watches! Even though I did not purchase, there was no issue with going around…read moreand trying on different pieces. The Tudor space is also a great fit and the reps who work in it are also very nice!

I had been looking for a Rolex for a few months. I literally called around, talked to a few…read morejewelers and what I found out is Rolex's are hard to come by! Most people get waitlisted. These luxurious watches are investments that you'll always get a ROI or at the very least get what you paid for if you decided to sell. Mark was exceptional! They asked if security was needed to walk us to the car. Beverages offered! Top Notch service! Would highly recommend.

Came in early in Saturday looking ready to buy a decent watch. As anyone knows, you want to feel…read moregreat about your purchase especially when spending several thousand on a luxury item. Well, I didn't feel so welcome as I went in and stood around the cases with not one associate coming to ask me if I needed help. If they wanted to put up a pretentious front they succeeded. Many jewelers in town, I'll try someplace else.

Quality diamonds. Knowledgable staff. They've been in business at least since the 80's. Helpful.read more

It was ok. The first person I worked with never got back to me and I had to work with a service…read moreprovider (Maia). I was easy money because I knew what I wanted and I had bought my wife's engagement ring and wedding band for this location.

I dealt with Tysons Watch and Jewelry Exchange way back in the day. At that time Nancy was not…read moreworking there, but I'm sure glad she is now. If you are looking to work with a straight shooter see Nancy, Nancy, Nancy. Her trustworthiness is the best of the best. Do I need to say anything else? -Doc

I was skeptical after reading some of the reviews. Surprisingly it was an absolutely delightful…read moreexperience. Karen was very knowledgeable and she answered all of my questions truthfully and respectfully. I had some gold that I didn't wear anymore and a couple of purses that I haven't even taken out in years. They quoted me a great price and didn't try to low ball me. Karen was kind and patient and they actually give good returns on my items. You have to understand, this is a business, they also have to turn a profit. Sure, you can sell your items on another platform, but you will have to still pay fees and shipping costs. Karen was amazing to work with. After cleaning out my jewelry box, I surely will return again. Thank you, Karen!!

An exceptional jeweler. Tons of inventory to see ready made pieces, but truly shine with CAD…read morebased custom designs from scratch. Very reasonable prices, and great communication between sales & designer.

I have been a very satisfied customer of May for over 20 plus years. I used to shop with May and…read moreJohn, when their store was in Potomac, Maryland. May's has quality jewelry. You will find no other jewelry store like May's.

So you actually do not buy anything from this store. You make an appointment to go in and try it on…read morebefore buying online. If your sales person was helpful in helping you make a decision to buy a certain piece of jewelry, they will send you a link that you can buy from and that way they get credit for the sale. It threw me off a bit but it kind of makes sense. I do like the service here and the non pushy atmosphere because of this business model. If you're looking for quality above costume jewelry, but also below fine jewelry, this one hits the spot.

I've had a terrible customer experience with a pair of diamond hoops that I had to send to BN to…read morerepair-these were a gift from my husband. After 5 weeks since they've had my earrings, I am getting the run around. I've sent numerous emails, responses blaming it on lack of bandwidth with the repair team. Nobody seems to know what's going on ? This has left a terrible impression and will refrain from purchasing from Blue Nile on the future

I have purchased several pieces from this Tiffany's store over the years and still return from time…read moreto time to get my jewelry cleaned. It's too bad it takes at least 48hrs to have the pieces cleaned and picked up on top of having to pay for it now if it's sterling silver. The customer service here is exceptional and I love how helpful each associates are. Parking is free right in front of the store entrance too. I wouldn't hesitate to recommend this location to anyone who is interested to purchasing a Tiffany's piece.

Although I left empty-handed, it was a wonderful visit…read more The sales associate, Marie, was so warm and welcoming. She was able to point me in the general direction of what I was looking for. I came in search of a specific tea set that I have not been able to find for sale at any Tiffany store I've visited anywhere in the world. I've only seen it in videos of the Blue Box Cafe in New York City and I've been searching for it for well over a year. Marie showed me a few other tea sets while trying to help me find the one I was looking for. They were pretty, but not my taste and couldn't compare to they set I was looking for. After a bit of research, she informed me that the specific set I'm looking was created exclusively for the Tiffany Blue Box Cafe and is not for sale to the public. I resisted the urge to shed a tear, but I was grateful that I could now end my search. Personal disappointment aside, the store is absolutely beautiful. Aside from the jewelry, this location also has a small collection of dishes, flatware, miscellaneous decor items, a small collection of glassware, a few baby gifts, and a decent collection of bags and wallets. And of course, the staff is polite, professional, and very welcoming. Even though I didn't leave with the tea set I wanted, I still enjoyed my visit.

Family owned business in the historical district at 140 Church St. Vienna VA 22180. Have been with…read morethem 20+ years. Extremely professional, knowledgeable on everything high end jewelry. To the simplest of sizing a bracelet or a watch band to designing the utmost stunning wedding rings or personalized jewelry. Highly unique in their styles and will listen to you on your ideas of what it is you are wanting designed and will offer any additional assistance. The fact that they are a family owned, husband, wife and children, business makes it very personalized and certainly not a high pressure jewelry store. They just hit their 25th anniversary this last July 2018. Go check them out and ask for Ken. Tell them Patti Drake sent you. I think you will like their service. Highly recommended, 5 stars. Have fun!!!

Amazing work this family does. Ken took one garnet bracelet…read moreand made it into three for my daughters and self to wear. Gifted the girls in Mother's Day!! They are beautiful and thoughtfully made. Ken is an artist. He will size, create and suggest a wedding ring for you. I've had many diamond rings made thru the years of living in Vienna. His wife; Maril (spelling?) is wonderful and kind and helped pick out a new wedding band. She is gorgeous & has a good eye. I have been going to them for 25 yrs and they are the best for making jewelry w/ super ideas, and their show room is full. ..... Love this jewelry store and it is worth the drive. Never pressured into buying - Gorgeous choices. Good parking.

Unfortunately had a poor experience here when getting an estimate for repairing a pearl necklace…read more(restring and new silver clasp). A female manager quoted me a very high price of $650 due to labor costs, without even measuring the necklace or counting the beads, said that's the cheapest in the mall and how another shop wouldn't give me the same price. She also pressured me by saying today was the last day of the sale. Nonetheless I walked away, did not feel like it was an honest or professional experience.

Great products and always willing to bargain. I've bought a ring from them and gotten one sized.read more