Liljenquist & Beckstead has consistently delivered superior customer experience and a delightful…read moreengagement with clients time and time again. I have worked with Norman Raslan and can say that he exemplifies the highest levels of customer service and strives to delight in each interaction. He's truly exceptional at his craft and helped to make our experience so memorable. He was fantastic in helping me find something beautiful for my wife's 40th birthday. I couldn't recommend him or Liljenquist more highly

A five-star experience that turned a meaningful purchase into a moment we'll cherish forever…read more We had a fantastic experience at Liljenquist & Beckett buying a push present for our second child. Rebecca made my wife's first luxury watch purchase feel truly special, walking us through the Cartier Panthère options and making sure she was completely comfortable with her choice. Since my wife is pregnant, they even added an extra link to ensure the perfect fit--such a thoughtful touch. Seamless service from start to finish. We'll definitely be back.

I worked with Lenkersdorfer customer service representative Najia while trying to track down a…read moreblack alligator strap for my Cartier Drive. Let me just say up front: the Cartier boutique in Tysons is the worst. Absolute worst. They don't answer the phone, their in-person service is horrible, and after enough frustration I had to escalate to Cartier at the national level. That's when I was pointed toward authorized retailers, which is how I found Lenkersdorfer and Najia. What a difference. I gave Najia the specs for my watch (which is discontinued), and she quickly tracked down the correct strap at a reasonable price. No runaround, no nonsense, just straight service. Because of that experience, I'll never bother with the Cartier boutique in Tysons again. My loyalty is with Lenkersdorfer moving forward.

Great selection of watches! Even though I did not purchase, there was no issue with going around…read moreand trying on different pieces. The Tudor space is also a great fit and the reps who work in it are also very nice!

I had been looking for a Rolex for a few months. I literally called around, talked to a few…read morejewelers and what I found out is Rolex's are hard to come by! Most people get waitlisted. These luxurious watches are investments that you'll always get a ROI or at the very least get what you paid for if you decided to sell. Mark was exceptional! They asked if security was needed to walk us to the car. Beverages offered! Top Notch service! Would highly recommend.

Came in early in Saturday looking ready to buy a decent watch. As anyone knows, you want to feel…read moregreat about your purchase especially when spending several thousand on a luxury item. Well, I didn't feel so welcome as I went in and stood around the cases with not one associate coming to ask me if I needed help. If they wanted to put up a pretentious front they succeeded. Many jewelers in town, I'll try someplace else.

Mervis did a great job repairing and resizing my grandmother's ring for me. So happy!read more

Lauren Davison was fantastic to work with! Extremely knowledgeable and very conscious of staying…read morewithin my budget. Throughout the process, she never made me feel pressured to make a quick decision, or to spend more than I had planned to. With her personalized help, I was able to pick out the perfect match of setting and stone. Thank you so much, Lauren!

I dealt with Tysons Watch and Jewelry Exchange way back in the day. At that time Nancy was not…read moreworking there, but I'm sure glad she is now. If you are looking to work with a straight shooter see Nancy, Nancy, Nancy. Her trustworthiness is the best of the best. Do I need to say anything else? -Doc

I was skeptical after reading some of the reviews. Surprisingly it was an absolutely delightful…read moreexperience. Karen was very knowledgeable and she answered all of my questions truthfully and respectfully. I had some gold that I didn't wear anymore and a couple of purses that I haven't even taken out in years. They quoted me a great price and didn't try to low ball me. Karen was kind and patient and they actually give good returns on my items. You have to understand, this is a business, they also have to turn a profit. Sure, you can sell your items on another platform, but you will have to still pay fees and shipping costs. Karen was amazing to work with. After cleaning out my jewelry box, I surely will return again. Thank you, Karen!!

I have been a very satisfied customer of May for over 20 plus years. I used to shop with May and…read moreJohn, when their store was in Potomac, Maryland. May's has quality jewelry. You will find no other jewelry store like May's.

As soon as we walked in we were greeted by an unfriendly gora guy with glasses. Obviously no smart…read moreseller is going to name a price and he asked us not to waste his time after we didn't...anyways the entire process took 3 minutes. Whatever you do DON'T sell your jewelry / gold here. Had a 4.2 gram 21k gold ring which in today's value would be $497 ($118 per gram). It had a few cubic zirconia diamonds, and that justified the guy offering us $280 at best. We had just come from another store Bullion Bank that offered $330 and after telling him this, he scoffed and told us there was no way he could match that, so we walked out. Such scammers! They will 100% low-ball you, DO not sell here.

So you actually do not buy anything from this store. You make an appointment to go in and try it on…read morebefore buying online. If your sales person was helpful in helping you make a decision to buy a certain piece of jewelry, they will send you a link that you can buy from and that way they get credit for the sale. It threw me off a bit but it kind of makes sense. I do like the service here and the non pushy atmosphere because of this business model. If you're looking for quality above costume jewelry, but also below fine jewelry, this one hits the spot.

This place is located on the second level of Tysons mall. They get extremely busy with people…read morestopping in, so if you want some attention definitely book an appointment. We set up an appointment to look for engagement rings. The shop had a nice atmosphere. There were tons of mirrors and the lighting was great! There was a decent amount of ring styles and inventory options to try on in store. This was very important to me as I am a visual person. They sell both natural and lab grown diamonds. The items in store are just for display. Once you decide on your ring they can customize/order it for you. The prices were fairly competitive. They also have a GIA Certificate they can give you. My favorite part of ring shopping here was the customer service!! Nikki assisted us and she was so helpful. I felt truly cared about I also love that she gave me little tips from a woman's perspective. For example, how to choose my ring size so that it's comfortable but not overly snug because my finger may swell throughout the day or if we plan on having kids in the near future. She was also super patient and even assisted with taking picture so I can get a feel for how the ring looked on me. Overall, I love this shop and I highly recommend it. Tips: You can save money if you buy your ring in Delaware (tax free) If you buy your ring in store you get 15% off Book an appointment in advance rather than walking in. They'll reach out and ask for your cut preference so you're ready to go upon arrival. They'll do a finger measurement in store

I have purchased several pieces from this Tiffany's store over the years and still return from time…read moreto time to get my jewelry cleaned. It's too bad it takes at least 48hrs to have the pieces cleaned and picked up on top of having to pay for it now if it's sterling silver. The customer service here is exceptional and I love how helpful each associates are. Parking is free right in front of the store entrance too. I wouldn't hesitate to recommend this location to anyone who is interested to purchasing a Tiffany's piece.

Although I left empty-handed, it was a wonderful visit…read more The sales associate, Marie, was so warm and welcoming. She was able to point me in the general direction of what I was looking for. I came in search of a specific tea set that I have not been able to find for sale at any Tiffany store I've visited anywhere in the world. I've only seen it in videos of the Blue Box Cafe in New York City and I've been searching for it for well over a year. Marie showed me a few other tea sets while trying to help me find the one I was looking for. They were pretty, but not my taste and couldn't compare to they set I was looking for. After a bit of research, she informed me that the specific set I'm looking was created exclusively for the Tiffany Blue Box Cafe and is not for sale to the public. I resisted the urge to shed a tear, but I was grateful that I could now end my search. Personal disappointment aside, the store is absolutely beautiful. Aside from the jewelry, this location also has a small collection of dishes, flatware, miscellaneous decor items, a small collection of glassware, a few baby gifts, and a decent collection of bags and wallets. And of course, the staff is polite, professional, and very welcoming. Even though I didn't leave with the tea set I wanted, I still enjoyed my visit.

Amazing work this family does. Ken took one garnet bracelet…read moreand made it into three for my daughters and self to wear. Gifted the girls in Mother's Day!! They are beautiful and thoughtfully made. Ken is an artist. He will size, create and suggest a wedding ring for you. I've had many diamond rings made thru the years of living in Vienna. His wife; Maril (spelling?) is wonderful and kind and helped pick out a new wedding band. She is gorgeous & has a good eye. I have been going to them for 25 yrs and they are the best for making jewelry w/ super ideas, and their show room is full. ..... Love this jewelry store and it is worth the drive. Never pressured into buying - Gorgeous choices. Good parking.

Friendly and helpful service ! Great place to trade in some jewelry for new pieces ! They have been…read morein business for decades and I see why! Will keep returning for sure!

Made my dreams come true!!!!!! I cannot believe I have my DREAM Diamond engagement ring!…read moreElite Jewelers is by far the best place to buy fine jewelry. I've done ALOT of shopping and research, and Elite has TOP QUALITY heirloom quality jewelry at unbeatable prices. I will always be a loyal customer because there really is NO other reputable jeweler where you can get such beautiful, high quality pieces for such great prices. This is a jewelry store for customers who KNOW jewelry and know what value means. If you're looking for cheap junk that is overpriced, go to Kay's. Everyone who works here is fabulous, and they will work with you to make sure you get exactly what you want. I designed a custom bridal set with them last year that is simply breathtaking. I just upgraded the stone to an EXCELLENT cut 2 carat Diamond, no visible flaws whatsoever, D color (the rarest and most expensive). It's absolutely breathtaking--my DREAM ring-- and I got it for HALF the price of any competitors. It came GIA certified with the serial number and paper certificate for my records. How do they do it? They leave their customers so thoroughly satisfied with each purchase, that you WILL come back again and again! I've already bought 2 necklaces and a pair of earrings in addition to my rings, and will definitely return the next time I want a new piece of jewelry. Treat your customers right, give them high quality goods for great prices, and you will win repeat customers for life. That's their business model. Don't think twice, just go to Elite Jewelers. They are second to none!

Unfortunately had a poor experience here when getting an estimate for repairing a pearl necklace…read more(restring and new silver clasp). A female manager quoted me a very high price of $650 due to labor costs, without even measuring the necklace or counting the beads, said that's the cheapest in the mall and how another shop wouldn't give me the same price. She also pressured me by saying today was the last day of the sale. Nonetheless I walked away, did not feel like it was an honest or professional experience.