EVERYONE WHO LEFT A ONE STAR REVIEW IS LYING!! Me and my grandma ordered food here and it barely…read moretook 10 minutes for our food to be made and come out, the service was fast and amazing and the vibes are awesomee plus everyone was super sweet so maybe instead of flaming on a bunch of fast food workers everyone who left a one star review should go back to McDonalds

Dear Sonic Customer Relations Team,…read more I am submitting a formal complaint regarding repeated order errors, poor customer service, and the inability to obtain a refund for items that were not prepared correctly at the Anderson, California location. Order #10003691576009 was placed through the Sonic app for pickup at the Anderson, CA location. The order was missing a medium cheese tots item totaling $4.09 plus tax. Order #1000372031168 was also placed through the app at 1:33 p.m. and included a large cheese tots with onion, totaling $5.09 plus tax. This item was incorrectly prepared with chili, which poses a serious concern as my co-worker is allergic. I arrived approximately 10-15 minutes after placing the order, checked in through the app, and selected stall #2. I waited approximately 10 minutes with no response before going to the door for assistance. No one acknowledged me, so I returned to my vehicle. The food was finally brought out about two minutes later. Both orders were taken back to work, where the errors were discovered. Attempts to contact the Anderson location by phone were unsuccessful, as the phone rang repeatedly without being answered. When I contacted Sonic customer service for app orders, I was advised that the only options available were a food replacement or a $5 Sonic gift card. Due to ongoing issues with this location, we declined both options and requested refunds for the two incorrect items totaling $9.18 plus tax. I was informed that refunds could not be issued and that the complaint would be escalated. On 12/19/25, I received a call from the manager of the Anderson location in response to the escalation. She stated she could only offer the same options previously presented and was not authorized to issue a refund. She directed me back to customer service, stating they were the only ones who could process refunds. Customer service was contacted twice more. Both calls were disconnected, and no return calls were made. A chat through the Sonic website again resulted in being told the Anderson location had to process the refund. No other resolution was offered. To date, no refund has been issued. Unfortunately, this is not an isolated experience. Within the past week, a co-worker ordered a Reese's Sonic Blast late at night and discovered the candy was only lightly sprinkled on top instead of mixed throughout. On another late-night visit, the same co-worker entered the drive-through, was told someone would assist her shortly, waited over two minutes without further response, and ultimately drove away. It is unacceptable that attempting to obtain a simple refund of $9.18 plus tax for incorrectly prepared items has required multiple calls, extensive wasted time, contradictory information, and ultimately no resolution. This is the only Sonic location in our area, and the ongoing service issues make it difficult to justify continued business. I am requesting a refund for the two incorrect items and a review of customer service and operational standards at the Anderson, CA location. I would appreciate written acknowledgment of this complaint and confirmation of how this matter will be resolved.

I drove here from Redding just to try a local diner style burger, and some unique items like Tater…read moreKegs, which have bacon, jalapeños, pepper, jack cheese, cream, cheese, cheddar cheese, potatoes, and a hint of sour cream. They sound amazing! Drove about 25 minutes to get here and they're closed. Apple Maps and Google maps say they're open, but there are no hours on the restaurant whatsoever. But no one's here and the sign says closed. Very disappointing!

Burger was tasty,simple but good. You get too many fries for one person so split them. Crinkle…read morecut. The young ladies super nice. Tip by cash only so be prepared. The ambiance is welllllll. Kinda gross. They need to do some serious work.

On my way to Oregon, I stopped by this restaurant while charging my EV. The staff were very…read morefriendly and nice. I had the American Burger as I wasn't very hungry. The restaurant has plenty of seats and space. Overall it's fine for a quick bite.

So we were visiting the area and wanted breakfast. So we came here. And lemme just say SO GOOD! The…read morefood was sooooo good, big portions. The ambiance was quiet and a bit busy but the service was fast! Our server was so attentive and checked on us a lot, which is a house plus in my books ! Overall it was a great experience and a cute place to come eat with your family and kids! What I also loved about the place was that there were older people there and it was so cute!!

It's really really awesome yup yup y uppers gourmet is my absolutely fave. Icecream toooooread more

Service, seemed put out that I asked for my order to be delivered - 5 miles away. However, the vibe…read moreis a cool family pizza joint. My order was nothing special. Medium pepperoni & black olive & deep fried pickles. $57.50 Pizza was luke warm & the pickles were limp & drowned in grease Couldn't even eat them. You keep playing Player's; Im out

*review based on take out experience only*…read more Players pizza was reccomended to us by a local, so we knew we had to check it out. Unfortunately we were out of there delivery territory (12 miles away) so we had to go pick it up. We called in, and ordered two of the Saturday special which was a one topping XL pizza. Then, we added double pep. We also ordered the garlic twists and pesto twists. Our total was about $70, which isn't bad for the amount of food we got! I enjoyed that their pizza sauce had a little bit of spice to it. Everything tasted great. We fed 6 adults and two kids, and still had 3/4 of a pizza plus some twists leftover. We visit regularly, and will be ordering from them next time we want pizza in this area!

Ordered my food asked for extra onions and then they gave me none. I get that they get busy. But…read morewhen they say your order back right then get the order wrong. People need a little more training and take their time to make sure they get orders correct . The people themselves are very nice and polite

I had just drove up to menu board and the drive through young lady is asking me if I am using my…read moreapp. I said yes but hold on a second. I was getting a few details from my grandkids about drinks and special orders. There was no line behind me and maybe 2 cars ahead of me. This lady is rushing me to order and I again said hold on because I had 3 young kids in car and I needed a moment. She took this personally. I completed my order then she piped up as soon as I was done and asked if she could take my order. She acted like she didn't hear me and there was no one else in line. Get a life. I don't know why we are paying her $20/hour for lousy, immature customer service. And quit badgering people while we are trying to order. I worked at McDonald's in Redding and Dave McGeorge never would've put up with that nonsense.

Covered outdoor tables. Dog friendly with a bucket of water for the pooch. Ordered two cheese…read moreburgers $16 and they were tasty! Red onion, American cheese, just the way i like it. We left very full and happy. I recommend.

Was super excited to try out this Burger joint after hearing a friend had a great experience there…read more Was greatly disappointed and rudely taken care of a gal who was extremely rude and not customer friendly at all. Further more. I accidentally cracked my soda lid and went to ask for a new one. The other two workers on shift immediately jumped in to help and were pushed away and seemed to not want to be anywhere near this gal taking orders from people. Maybe management can look into this and change my mind in the near future, but for now I Won't be going back any time soon.

We used Shasta Sweet Wheels for an ice cream social following my brother's Celebration of Life…read more They were wonderful to work with. Checked in with me to make sure they had all the right ice cream. They were on time and served nearly 300 people in a short amount of time. I highly recommend them! Great people.

From the owner: Shasta Sweet Wheels Ice Cream Truck LLC We do special events such as birthday parties, graduations,…read moreweddings, grand openings, baseball and football games and car shows. Senior owned and operated. Based out of Cottonwood CA, serving Shasta County. Offering a huge variety of tasty ice cream treats.