Service is bad, brings wrong food or some items were missing from the food we ordered. Twice I had…read morethe same order and they different from each other. Once bread was missing. The lamb sausage yesterday was awful tasting were as two weeks ago was tasty. Had to ask for coffee that was ordered twice till someone brought it. On the whole service is very careless.

Chaupain's croissants and pastries never cease to amaze. So so flaky and crispy! My go-to and an…read moreabsolute must try for anyone who loves French bakeries. My family loves the spinach cheese and mixed berry croissant. They have a variety of croissants, tarts, cakes, quiches, sandwiches - and entree items like French onion soup, and the sunrise sandwich which are both very good. The Laguna Hills branch is a very small storefront with some patio seating. The staff are always so polite and friendly!

I was able to try a few pastries from this shop and was blown away immediately just looking at…read morethem. Really gorgeous top tier baked goods that are rare these days. These are not only gorgeous but also delicious. Flaky perfect crusts, strong flavors. Lightly sweetened. Highly recommend. Really enjoyed the almond croissant

Saffron Bakery was amazing! The service was fantastic, the owner was incredibly welcoming, and…read moreeverything we tried was fresh, crispy, and delicious. The Nutella pastry was the standout--perfectly flaky and actually filled with Nutella throughout, not just in the center. The danishes had that perfect light, crispy crunch and were incredibly flaky. Even the chocolate chip cookie with walnuts was delicious, and I'm typically not a walnut fan! They also have Turkish coffee and Persian tea, which makes this place even more special. You can tell there's a lot of care put into both the pastries and the customer experience. Everything tasted fresh and high quality. Highly recommend Saffron Bakery--we'll definitely be back!

Came here to this new location and I'm amazed. It's a very cutesy breakfast spot where you can…read moreeither order a breakfast plate or grab some pastries to go. My go to order is always the regular buttered croissant and almond croissant. Both were super flaky and buttery. My favorite. This spot becoming my go to spot when I want delicious pastries !

Great experience at Chaupain Bakery! The management and employees were extremely nice, welcoming,…read moreand attentive, which made the visit even better. The pastries are out of control good!! Yum!! We had the omelette breakfast and the avocado toast, and both were excellent. Each came with potatoes, which were also really good. Everything tasted fresh, was well prepared, and the portions were great. Excellent food and genuinely friendly service. We'll definitely be back!

Cute little French bakery with good coffee and good food. The staff is super friendly as well which…read moremade the experience all the more pleasant!

cute little shop. it's street facing and i was able to (illegally?) park right in front of it, but…read morea LOT of other cars were doing it too so it must be a common thing since people are just running in an out of that area. i was visiting dana point for a beach camping birthday party and have never been to the area before. this bakery was easy to find and very close to the state beach entrance. it was an incredibly hot day so even though my intention was to just run in and grab a pastry, i tied my dog to a patio chair right outside the door. staff was very nice and said she could come in, since all their items are behind glass or bagged up but i didn't take them up on the offer. they offer lemon water in the lobby but staff was kind enough to get me fresh, plain water in a cup of ice for my dog while i shopped. they have loaves and loaves of fresh bread against the wall, a section for baked pastries, and fridge of little cakes and brulees and quiches. then there is another little fridge of thick yogurts and drinks. their custard croissants looked amazing and staff was really nice about recommendations. she didn't even try to upsell me, really. i got a chocolate croissant, a raspberry custard croissant, a cinnamon bun, an almond croissant, and mushroom alfredo pizza pastry. all of the breads were delicious and held up in the fridge as i had to spread out how often/quickly i ate them. i also go the vanilla lemonade, which was good, but tbh just tasted like regular lemonade. overall very nice experience and i would go back!

Stopped in for lunch and left with way more than I planned on buying (as usual with good bakeries)…read more Got the turkey croissant sandwich, which was solid -- the croissant itself was flaky and clearly baked in-house. We also ordered a simple ham and cheese omelette, served with a side of their sliced baguette -- again assuming was fresh baked, because it was delicious. Simple dish, done right, which honestly says a lot about a kitchen. But the danishes stole the show. We grabbed a few to try, and the blueberry one was outstanding -- like, stopped-mid-conversation-to-comment-on-it good. Not overly sweet, good fruit-to-pastry ratio, perfect texture. Ariana helped us and was an absolute sweetheart -- even let us sample a pastry we were debating on before we committed. That kind of thing goes a long way, especially when you're trying to decide between six things that all look amazing in the case. Atmosphere was great too, comfortable spot to sit and eat instead of just grab-and-go. Will definitely be back to work through the rest of the pastry case. 10/10. Photos didn't make the cut unfortunately, next time!

I've been wanting to come here for a while, and I'm so happy I finally did! The service here is…read moretop-notch. Everyone was so friendly and welcoming. Shawn and Ariana were especially helpful! I couldn't decide what to get, and they offered great recommendations and advice. Shawn answered all of my questions with such attentiveness and patience. You can tell that everyone who works here takes pride in what they do. Shawn recommended the passion fruit mango pastry, and it was absolutely delicious. The flavor was amazing and refreshing! I also bought a couple more pastries and they were just as good. I'll definitely be coming back. Not to be cheesy, but if I could give this place six stars, I absolutely would. Highly recommend!

My fiancé and I visit Scratch on a very regular basis and absolutely love it. Everything from the…read morebreakfast/lunch menu to all the pastries and sweets we enjoy. I highly recommend stopping in and don't forget to take a few knock knocks to go! I only give four stars because they have removed the coconut knock knock and chocolate coconut croissant from their menu. Both items were elite (the coco knock being a staple of the scratch menu) and the sadness that has been caused by the removal of these items is unacceptable. Please deeply consider bringing back one if not both items. The scratch community will thank you!

A while back, Jen and I had stopped by after shopping at Trader Joes and vowed to come back. Today…read morewas the day. Stopped by around 11am and started by ordering breakfast. Jen went with the Southwest Breakfast Sandwich and I opted for the Breakfast Burrito with Chorizo. Jen also had a cappuccino and I had a cafe mocha. Jen liked her sandwich and I tried a small bite. More of a lunch taste for me. My burrito was very upscale. All ingredients finely diced and the red sauce gave it a good kick. Jen liked my choice as well. A lovely woman was dining alone and Jen asked her about her dish. It was the BBLT and she highly recommended it, especially if you love bacon (hence the B.B. - double bacon). With breakfast out of the way, we looked at all their bakery options. Jen selected their Bananas Foster Knock Knock and a Lemon Shortbread Square. I went with an Original Knock Knock and their Chocolate Decadent Cake. Jen liked her Knock Knock. I'm saving mine but sure I'll enjoy. The store is large enough to browse items and not feel like you are in the way of others. As for dining, good amount of seating outside. Noise depends on who's there and how many. This is now in our breakfast/lunch rotation. I look forward to trying their salads, sandwiches or perhaps a burger.

butter and cream pizza is such a cute local spot and definitely one you need to check out! i love…read morethat they use all organic ingredients and are seed oil free, which makes enjoying the food even better. the burrata pepperoni and honey pizza was so good, with the perfect combination of creamy burrata, savory pepperoni, and sweet honey. their ranches are also amazing and pair so well with the pizza. they have such a wide selection of cookies for every sweet tooth, and the dirty sodas are so refreshing, especially in this heat. definitely recommend stopping by, trying a little bit of everything, and supporting this local small business! shoutout to abbie (i might be spelling it wrong) for being so kind and welcoming!! the owner Natalie is extremely talented and hardworking i can't wait to come back for more!! IT IS GRAB & GO NOT A SIT DOWN PLACE

I have been a customer since my early teens at the Los Alamitos location, and am happy to have a…read morelocal location in South County as well! As if the sweets weren't enough to get you through the door, the pizzas are PHENOMENAL. The crust is unreal. So crispy, even after 20 min in the car. And the topping combinations are fantastic. As a Libra, having the half and half options and not having to pick just one is amazing. Ordering online was easy, my order was ready on time, and the pizza was delicious. The price for 2 pizzas is less than we would have spent on a night out, so it was so worth it for the quality. I have zero complaints. I just wish I had room for another slice. 10/10 would recommend.

Shadi, thank you for creating such beautiful and delicious cakes for my 60th birthday and my son's…read morebirthday. Both cakes were absolutely stunning and tasted just as amazing as they looked. Everyone at our celebrations complimented not only the beautiful designs but also how fresh and flavorful the cakes were. Your talent, creativity, and attention to detail truly made our special occasions even more memorable. I highly recommend Shadi to anyone looking for a gorgeous, high-quality cake that tastes incredible. Thank you for making our celebrations so special!

Shadi was extremely helpful and kind and has so many nice options--very artistic and willing to…read moremake something custom.

Pandor is such a sweet bakery and cafe located right off the 5-freeway in Mission Viejo. I had the…read morepleasure of trying it for the first time this week with a friend. They have a great indoor space as well as a small patio with umbrellas. They have a great selection of food, drinks and sweets. There was so much to choose from. The staff were all very helpful and friendly and I must admit, I loved their hats (part of their uniform). The overall vibe was just a good one. My caprese was delicious and the toast it came with pushed it over the edge to amazing! I have the strawberry lavender lemonade with iced tea added and for it was very tart. I look forward to coming back soon and trying more items...especially those delicious looking pastries! Yum!

Extremely Disappointing Service -- It's About the Principle…read more We ordered a tuna brioche sandwich and were asked whether we wanted a salad or fries. I clearly said fries. When I received the bill, I noticed I had been charged separately for the sandwich and a side of fries. Since we were sharing the sandwich, I asked for it to be cut in half. After having to ask again, the sandwich finally arrived on a small plate. We then had to ask for a second plate so we could each have our own. The entire experience felt unnecessarily complicated and showed a real lack of attention to basic customer service. After waiting more than half an hour, we asked about the fries we had ordered and already paid for. Instead of simply checking the order, the server asked to see my receipt, which made me feel as though he was questioning whether I was telling the truth. After some time, he returned and admitted that he had made a mistake when charging us. He explained that what I had paid for the fries was actually the full price of the sandwich, and if we still wanted fries, we would have to pay for them again. The fries were only $2, so this was never about the money. What was upsetting was the principle. You made the mistake, not the customer. I had already left approximately a 20% tip, and I simply expected the restaurant to honor the mistake rather than come back and ask me for another $2. When I pointed this out, I was told the manager would not allow it. Honestly, the $2 mistake cost you a customer. I will not return, and I would not recommend this place. It's not about the price of the fries--it's about how you make your customers feel. After spending our money here and leaving a good tip, I expected to feel that our business was appreciated. Instead, I left feeling that it simply wasn't.

If you've read any of my many reviews of the SusieCakes location in Costa Mesa, you'd know I'm a…read morefan. I was in the area and decided to give this Laguna Niguel location a try. I got my usual Carrot Cake slice ($8.49) and Old Fashioned Chocolate slice ($8.99). They looked and tasted the same as the Costa Mesa location, which is great! I love I can rely on their consistency and quality. The staff was also friendly, just like I'm used to! I really hope that I can see more locations pop up in Orange County, especially in the Tustin/Irvine area *please*! Looking forward to my next visit to SusieCakes, who makes my day that much sweeter!

Ordered a cake online morning of the bday event I was going to…read more Was super relieved they do same day cake orders and delivered in what I wanted written on the cake. Got the Summer Strawberry whipped cake 6-8 round cake with a cake server and words written for 74.99. It was a delicious cake! Susie's always delivers. Was a little grossed out by the girl just put the cake server without it being in a bag or anything just bare taped to the box right in front of me. I really wanted to call her out but held my tongue that day. But.. am I crazy for thinking there's something wrong with that? Where is the cleanliness..