Here comes the cookies monster! Love love their chocolate chips cookie. Soo good. Rich and buttery. A bit crispy around the borders but soft and chewy and full of chocolate in the center. Yum! I've been trying so hard to not step inside this store every time we eat at the surrounding restaurants. But my willpower failed me today. But so worth it. Ha ha Service was good. They were also quick to bring me my warm cookie even with a line of people waiting for their treats. Will definitely make a stop here every time I'm in the area. read more

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Shout out to manager Mark and Kathryn for being such amazing people! Stopped by to pick up Another peanut butter , Reeces piece's brownie. After eating the first, im addicted! 10/10 i will be coming back here not just for their products but for their customer service. read more

Crumbl - Lake Forest - Brownie with peanut butter and Reeces Pieces. 10/10 - Bakeries Near Me - Lake Forest, California

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I showed the staff the app for the free cookies and it came with 2. They were quick with handing me the cookies so I was in and out of there fast. The cookies were fully cooked and not too sweet like their usual cookies. read more

Crumbl - Lake Forest - Chocolate chip cookie thins - Bakeries Near Me - Lake Forest, California

The cookies at Crumbl look very appealing and are so yummy!! They have soft centers. I was able to get the chocolate chip cookie warm right out of the oven. It was soooooo delicious! They sell the gift cards for a discounted price at Costco. They offer delivery, so it is a really great option for a gift. The cookies are huge, so the 6 pack could be shared with multiple people. HAPPY COOKIEING!! read more

Crumbl - Lake Forest - Chocolate chip cookie - Bakeries Near Me - Lake Forest, California

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This is a takeout style cookie place, expect very minimal service and offerings. Cookies are $5 a piece, and there were no cashiers at the front desk, but they leave tablets out for you to place your order. There are no restrooms, tables, etc. for you to sit at, and the cookies are mediocre at best. I really don't understand the hype, tried once and never coming back kind of place. read more

Crumbl - Lake Forest - Front of box - Bakeries Near Me - Lake Forest, California

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2 stars because the young women up front was nice and helpful..But really $4 each for mini cookies and the snickerdoodle's were not cooked in the middle and still gooey..This is why it is the first and probably last time I will patronize crumbl. This is absolute greed. Can someone please explain to me how they can justify paying these prices read more

Dubai choco cookie is the best cookie ever! Honestly i think ive never tried anything better than this. Love it! Cant wait for the dubai choco cup cookie!! Hope itll come as soom as possible. read more

Despite my stomach of steel, the peanut butter cookie made us ill. Those that ate the other cookies were 100% fine and happy but those pb cookies took us down. For what it's worth, the staff was super nice, but, brutal. never going back again. read more

Great cookies and great service! The building was clean and inviting, I really liked it.

Wanted my family to try out the pies being offered about a month ago for Thanksgiving and have to say they were lackluster at best, primarily due the presentation (sub par). I don't expect a lot as generally the cookies arnt as amazing as the pictures provide, understandably so however, the pie containers were handled/filled in a messy or lackadaisical manner, there was barely any filling, and the crust wasn't laid properly in the container either. I wouldn't get the pies again but it won't stop me from returning for a cookie every now and again for my family - the staff are always friendly so that helps too! read more

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mark was so amazing and made my experience wonderful on my birthday. he answered all my questions and was so kind. wonderful time read more

Crumbl - Lake Forest - Bakeries Near Me - Lake Forest, California

Just Ok. My child had heard about this company from a friend and wanted to try. We came in and despite there literally being not anyone else but us, no one said hello, asked if we needed help, nada. Given they were likely teens, but they seemed more interested in their chit chat about some other girl than engaging us. Then after we completely order ourselves in their iPads, their system actually asks if we want to tip. Usually I leave a tip when I get these prompts but the service level we received made me comfortable not leaving any. The cookies were soft but not wowed enough for my kiddo to want to return for another $5 cookie. read more

Most amazing experience at this location with Emily!! I ordered from the wrong location and she was super helpful and sweet!!! Delicious variety of pies this week and I'm obsessed!!!!!! Thanks Emily for being amazing!!!!! read more

Crumbl - Lake Forest - Bakeries Near Me - Lake Forest, California

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Regardless of the specific flavor, all options are exceptionally delicious. Given their generous size, which is suitable for sharing, we recommend purchasing a 6-pack to experience the full range of their offerings. read more

The people there are super nice, this review is in no way a reflection on the customer service. Having said that, I just spent $30 for a dozen mini-cookies that are basically raw in the middle. I'm not talking soft or chewy, I mean full on its raw dough. Even my sugar crazed kid thought they were gross. The standard chocolate chip was the worst offender. The lemon wasn't as bad and luckily the topping is pretty good on that one to cover for the taste. Which was straight flour, because that is what you get when you do not bake a baked good long enough. Flour and goo... I hope these are safe to eat, no one felt ill so far. But we will not be tempting fate a second time. read more

I don't understand the hype over this place, it was honestly terrible. This was our first time visiting and will definitely be our last. The short: the cookies look nothing like advertised, we're not tasty at all, and they were all undercooked. The long: You enter to a self serve kiosk where you place your order. The options are quite limited, and today they were out of the cherry cheesecake and the pumpkin roll, the only two seasonal flavors... The place is cold and empty, with limited decor and quite lacking in any kind of warm touch. It truthfully matches the product you're going to receive. We ordered a 4 pack: pink donut, chocolate chip, chocolate cupcake, and lemon crinkle. The two with frosting looking hastily thrown together with no love, and looking nothing like the advertised picture. All cookies tasted somehow bland. I thought anything made with butter and sugar would taste good, but they somehow ruined cookies. ALL of the cookies were undercooked. I know that there is a market for gooey cookies, and I myself do enjoy that kind of cookie. These things were raw, and tasted like raw flour. They were expensive and tasted terrible, what a waste. read more

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I have tried Crumble in other areas. I love their White Chocolate Chip Cookies and Peanut Butter Chip cookies. They are FIRE. Taste homemade and fresh. I will be back for more. read more

Service is great, ordering through the iPad made it quick and easy. Clean location! Friendly staff, can't go wrong with the cookies at any Crumbl location! read more

Crumbl - Lake Forest - Cookie dough and butterfinger - Bakeries Near Me - Lake Forest, California

Order my cookies online and was charged for it on crumble day. I came in and they told me they were sold out of the cookies I ordered. What's the point of preordering and being charged for items? Management should do better on promotion days and not let them be understaffed and not prepared read more

Wanted to write this review just because Abby was so so kind and friendly!! Such a good experience!! Also the peppermint brownie cookie is SO good! read more

Crumbl - Lake Forest - Mini peppermint brownie cookie - Bakeries Near Me - Lake Forest, California

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I came here a while back to see what all the hype was about and try the supposedly delicious Crumbl cookie. The parking in this plaza can get a little hectic but it shouldn't be too bad. The inside of the store was bright and clean though a little lifeless. I got my cookie quickly and the workers did fine. I ended up getting the tres leches cookie and it was alright. The flavor itself was good enough but nothing out of this world. It was a little softer than I expected to be which was disappointing considering I like a little bit of crunch in my cookies. The portion was decent for its size and was pretty filling. Though the tres leches was a slight miss this time, I wouldn't be opposed to returning if there is a scrumptious looking cookie option in a future Crumbl lineup. read more

Crumbl - Lake Forest - tres leches cookie - Bakeries Near Me - Lake Forest, California

Friendly, helpful service with a full assortment of treats available. This location is clean and easily accessed by major streets and the freeway. read more

Stopped by to get a flavor we eagerly wanted to try but they were sold out. Aidan saved the day by offering something that was even better than we expected. Will definitely stop by again soon. Thanks, Aidan! read more

This establishment is pretty good, as it offers different types of cookies every single week for a sweet tooth like me, recently I have gotten their $10 original chocolate chip cookies as well as a campfire cookie, both of which were super good, moist, crunchy and the service was quite well too as I was handed my food right at the time of the pickup and the inside looked nice with the only bad thing there being that there are no seats to eat or sit at, but overall this is a good location and some good cookies, so I'd recommend it ti everyone! read more

Crumbl - Lake Forest - 4 pack of chocolate chip cookies - Bakeries Near Me - Lake Forest, California

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This place is open until midnight and they have no line! There are 2 self ordering kiosks in the store and staff members take care of your order right away. We literally ordered and 3mins later our cookies box was ready. Excellent service and great yummy cookies! We will surely keep this location on our list. read more

Crumbl - Lake Forest - 2 Classic Milk Chocolate Chip (warm), 1 Strawberry Shortcake (warm), and 1 Cornbread (warm) Cookie - Bakeries Near Me - Lake Forest, California

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Great service. Just ok cookies - too sweet. Hoped to bring some for our year end party but couldn't do it. read more

Social media and branding definitely pushed me to try this popular cookie chain. In the end, I was kind of disappointed. The flavors are unique and I like that they change it so you can try new ones. Although I think the cons outweigh the pros. The cookies are SO sweet, extremely cakey and has a greasy feel to them. They taste like glorified sugar cookies you can buy from the local grocery stores. The pricing is also astronomical per cookie. There's a lot of mom and pop local bakeries that make much better cookies. read more

Crumbl - Lake Forest - Birthday cake, chocolate chip, peanut butter, pink sugar - Bakeries Near Me - Lake Forest, California

Ordering online was easy Pick Up was fast and easy My order and message was accurate. read more

Love most of the flavors! Wished they weren't so sweet! & I'm still waiting for the German chocolate cookie one. Service is usually good! & a quiet ambiance when I go in. read more

Everytime i go to crumble i have the same experience with the workers. 1-2 highschool kids that are BEYOND bothered you are inconveniencing them and making them work. The guy tonight could not even look at me or be bothered to simply hand me my two cookies. He tossed them on the opposite table i was not standing by and mumbled 'have a good night' as he walked away. Why are all your workers so rude and miserable? read more

These cookies are expensive and too sweet. They're thick but not that much larger in diameter than standard cookies. With flavors changing weekly starting on a Sunday, you can check online to see what they have before driving here. They conveniently take online orders for curbside or in-store pick-up so if you go at peak hours, there's no need to wait in line. I've tried several flavors but only because my daughter has a sweet tooth and orders them all the time. The only one cookie that really stood out to me was the Kentucky Butter Cake and I myself will initiate placing an order the next time it's on the menu. read more

Crumbl - Lake Forest - Nilla Bean Cupcake, Kentucky Butter Cake, Berry Crunch, Peanut Butter Chocolate - Bakeries Near Me - Lake Forest, California

Fantastic cookies that will satisfy your sweet cravings! This week was Cookie Butter Ice Cream, Galaxy Chocolate, Blueberry Cheesecake, and Rocky Road. Taste: 4.5/5 Service: 4.5/5 not much interaction Cookie Butter just tasted like a bigger version of a Snickerdoodle, 4/5 Galaxy Chocolate looked really nice aesthetically, but was just a bigger brownie, 4/5 Blueberry Cheesecake was amazing! Highly recommend this one as it was hot, meaty, creamy, delicious! 5/5 Rocky Road was pretty unique with chocolate chips, almonds, stuck together with marshmallows. 4.5/5 read more

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After lunch at a neighboring eatery in this plaza, it was time for dessert. Crumbl Cookies was in view and the obvious choice. Once inside the sleek interior, I ordered on one of the kiosk screens next to the entrance. They change cookie flavors each week and I looked at the six choices and only two sounded appealing: chocolate chip and white chocolate chip. Being indecisive I decided on both. They are constantly baking and my order was ready in less than two minutes. As others mention, there's not much interaction with staff other than being handed a box containing your cookies. No indoor seating so I ate the chocolate chip as I walked to my car...and continued as I sat in my car. These cookies are huge, thick, warm, and soft. Truly a fantastic cookie with an abundance of chips. Same could be said of the white chocolate which I had later. The price is not cheap and, based on the stacks of butter I saw being used in the baking process, obviously not a healthy treat. But c'mon man, they're delicious. read more

Crumbl - Lake Forest - Bakeries Near Me - Lake Forest, California

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Mark and his team went above and beyond today. They are friendly and kind and treat you like they have know you for years. Clean store Nice people Good fresh cookies Thanks again for everything. read more

Love Crumbl. Such a friendly store with Great staff!!!! Can't wait for cornbread cookie and Kentucky butter to come back

The cookies are very sweet, I liked this line up but I do think crumbl is a rare occasion type of sweet treat. It is overhyped to me personally but the staff was sweet and fast. The cookie does run 5-6 dollars each. The store was clean and very minimalistic. read more

Crumbl - Lake Forest - Cookies - Bakeries Near Me - Lake Forest, California

Crumbl Cookies is the go-to stop if you want try unique flavor of cookies. They switch up their flavors every week so keep an eye out for your favorite flavors! I placed a store pick up on their app which is super easy to use. For that week, I ordered their Milk Chocolate Chip, Caramel Shortbread with Twix, Peanut Butter Cup with Reeses and the Classic Krispy Bar. All the cookies were huge and super soft which I love~ Their Milk Chocolate Chip was to die for. Very rich and chocolatey. Their Reeses and Twix cookie did not disappoint. I loved how the chocolates enhanced the flavor of the cookie which I enjoyed in every bite I took. The Classic Krispy Bar was surprisingly delicious too. The marshmallows they used were super gooey which I liked. Overall, I enjoyed all the flavors for that week. I can't wait to keep checking weekly for new cookies to try. Cookies are a bit on the pricier side, but the flavors make it worth it. read more

Crumbl - Lake Forest - Peanut Butter Cup w/ Reese, Milk Chocolate Chip, Caramel Shortbread w/ Twix, and Classic Krispy Bar - Bakeries Near Me - Lake Forest, California

I have been coming here for a while and the cookies never look like what's on the website. They seem to be in a hurry. Kind of very sloppily putting them together. A lot of the times I come to try something new. They're sold out and they tell me to come back later. That seems to happen a lot. I've been to other crumble locations and they do much better read more

I have heard so much hype about Crumbl that I was excited to finally go. I decided to go to the Lake Forest location instead of Aliso Viejo just because it was closer to me and also it had slightly better Yelp Reviews (3 1/2 stars here in Lake Forest instead of 3 stars in Aliso Viejo). arking was easy and free and I was able to park right in front of the store. I took my daughter and we each picked out a cookie to share. When we went around 4pm on a Saturday there was only one person in line ahead of us. The weekly cookies this week (the cookies change weekly) are: Neapolitan (served warm), Walnut Chocolate Chip (served warm) Cinnamon Swirl (served warm) Frozen Hot Chocolate (served chilled) Milk Chocolate Chip (served warm) and Classic Sugar (served chilled). We chose the Classic Sugar and Frozen Hot Chocolate cookies. While we were waiting for them to package up our cookies we saw the workers making more cookies while we waited. First the good: Wow the Frozen Hot Chocolate cookie was delicious! It was a rich chocolate cookie with some chocolate chunks in it (so yummy) topped with a hot chocolate flavored frosting and mini marshmallows - it was so rich and tasted just like hot chocolate - just cold. However - the Classic Sugar cookie tasted weird. I'm not sure if they put some sort of flavoring in the frosting - it was pink so perhaps a bitter strawberry flavor??? - but the frosting didn't taste good it had a weird bitter taste and the sugar cookie itself wasn't rich and buttery like they normally are this one was a bit dry and flavorless. My daughter actually told me the cookie was yucky and she didn't want to eat it which is a lot coming from a kid who normally wants to eat all the sweets they can! We actually decided to go to Dough and Arrow (in Costa Mesa) to get more cookies - like a cookie double header! - since we were still left wanting more after going to Crumbl. The Frozen Hot Chocolate cookie though was delicious but I will not be returning here - I will be getting my cookie fix and Dough & Arrow. read more

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Wonderful Staff very Kind and Helpful! I would definitely recommend and return! Crumble is amazing at any location!