I can not say enough about, not just this store, but the entire experience. Not only is there…read morebeautiful jewelry you can walk in and buy, but they custom design and make your dreams come true. They custom designed my engagement and wedding rings. Starting with pictures of things I like, making 3D mock up for me to try on, and then bringing in diamonds to try in that model. They stand by their work and every time I go in they take my jewelry from me and clean it. This is also a family owned small business from right here in Houston. I have got to know the family pretty well and they are invested in customer happiness. This is the best not place I will ever buy fine jewelry. Be

Marco made what should have been an enjoyable, exciting experience into one that was surprisingly…read morefrustrating. We made it clear from the start what we wanted (a simple gold ring with an olive green sapphire for her and a matching ring and inlaid stone for me) and our budget range. Marco consistently responded with the wrong material, suggestions outside our price range, or some other frustration. At the bottom is a link to our text history, first from my partner's number and then mine (the experience was making her stressed and she wanted me to take over). I've annotated it for easy consumption to show how we were constantly fighting an uphill battle trying to get him to listen to our needs/wants only to be ignored. We tried to remain pleasant and understanding throughout but it became harder and harder as it became obvious he wasn't interested in listening to us. So we decided to not pursue our rings with him further. We found it hard to trust something so special and important to someone who can't follow simple requirements. Or someone who kept giving us options outside of our price range, and who now wants us to trust their judgement and not give any further estimates (even if we brought in our own stones). Or someone who simply seemed disinterested in what we had to say. I confronted him with our texts, explained how we felt, and asked for at least a part of our $500 deposit back. He refused, and when I started to go over our texts to show why we felt justified in asking for our money back, he said the texts "make him look stupid". Well here are the texts for everyone to see his own words, you can make the call yourself. Other gems from our last meeting include him claiming his time is worth $450/hour (to explain keeping the whole deposit) and a "funny" anecdote where he initially estimated $2,500 to repair a ring and ended up charging $12,000 (to justify why he can't give estimates). I have our meeting recorded (single party consent state) if anyone is interested. As a small business owner myself, dealing with shifting and unknown requirements, I understand it's hard to give a price only for something unexpected to pop up, but what I don't understand is how you can treat a customer with such inattention and disregard and still feel justified in keeping any amount of money. I would be filled with shame if I treated a customer this way and then refused to empathize with their experience. Marco strikes me as someone who is excellent to work with if your visions and budget align, but he is disinterested in what you have to say or think if they don't and isn't capable of seeing things from any point of view but his own. Text messages: https://imgur.com/a/JYF3Fm5 Edit: per the owner's response, they tried working with us within our budget; given that the budget was clearly stated at $4k and the the suggested gems themselves were near or more than that, it's pretty obvious Marco either cannot read or was planning on doing the gold ring + labor for free.

I first went here 8 years ago on a recommendation from a friend to turn my grandmothers diamond…read morering into a necklace and it came out absolutely gorgeous. It's truly stunning and still shines like the day I picked it up. I've held on to some of my grandmothers pieces for 30 years, lived all over the country and waited until I moved back to Houston to bring these other rings to be resized so I can look down and remember my grandmother is still with me. There's 9000 jewelry stores in Houston, but if you want something custom made, and feel weary about who you can entrust a family heirloom to, bring it here. I only have three tokens of my grandmother left after all of these years and I've entrusted Sethi's with all of them. All the things that I would grab if my house were on fire, I've left with them, that means trust and a customer for life. I'm certainly not a high roller, I'm just your average nurse who works really hard and wants to treat myself every once in a while to something pretty, but I've always been welcomed like I'm the only person in the store when I come in. I think everyone has that experience here and why they have such loyal customers. I can't wait to see how they fixed up an 80 year old ring today. I think I might even treat myself to another piece of happiness when I get there. Update: came out better than I even imagined. And I treated myself to something I'll cherish forever.

What a wonderful business. They were able to remove 5 diamonds from a ring that I inherited from my…read moremother and made them into a beautiful custom bezzled necklace for my wife's birthday. I will certainly be going back to Sethi's for any new jewelry needs that we'll have in the future. Highly recommended. They take good care of you and they offer reasonable prices for gold as well.

My beautiful fiancée always dreamed of having a ring from Bryan and Wolf Diamonds. Bryan's dad was…read moreher neighbor growing up, and their families became close over the years. Bryan was incredibly helpful throughout the entire process--from start to finish. The ring we received is absolutely stunning; it makes Cartier look bad while still being affordable! Bryan has earned a lifelong customer. You won't be disappointed working with Wolf Diamonds!

High quality work and amazing customer service. Jeff is the best. He caters to your needs and makes…read moresure that you are satisfied with the product that you are paying for. I will only go to Wolf Diamonds for my diamond needs from now on. Well worth the price.

Shaftel hooked us up with an amazing new watch and piece for Christmas. they had the best selection…read moreand prices around. the staff was so knowledgeable and friendly. They made customers for life.

My first experience with Shaftel was 10 years ago, to shop for and eventually purchase an…read moreengagement ring. The experience was nothing short of incredible; from Meaghan's expert, professional, genuine service to the quality and of the ring and diamonds. Shaftel is a Diamond store that you can trust and feel comfortable in. Recently visited them again at their new location and while it's a very nice new store, the same quality business practices and professional engagement still exists. Keep up the great work Shaftel! You have a customer in me for life.

I had a recommendation to check this place out while engagement ring shopping. The owner is…read moreincredibly helpful will do everything to make sure you get the perfect ring, at a reasonable price. The final product was amazing and easy to go back for re sizing.

Helpful folks. Quality products. Good deals. Shop here instead of Houston Diamond District.read more

Smug,, arrogant, insulting salespeople. No knowledge about what they are trying to sell. What do…read morethey imagine they're doing?

Just an update on my experience with Deutsch and Diana, could not be happier with the service and…read moretime spent dealing with the people at this business.

I ordered a bracelet for a co-worker's birthday and it was just as beautiful as it looked online…read more The order process online was very easy and the delivery was fast. I can't wait to give it to my friend and I can't wait to shop again for something for myself! I would wholeheartedly recommend Zayver Jewels for women looking for unique and quality pieces.

The girlfriend and I went ring shopping for an engagement ring and this place was recommended by a…read morecoworker who knows Sean, the owner of this store. This is my first experience purchasing jewelry and Sean answered all of our questions, let us view any inventory that we suggested, and gave us his personal opinions on pieces of interest. We wound up purchasing a stone that was favorably priced and served in a nice box. My girlfriend was so excited about the piece that she knew it was what she wanted; fortunately Sean gave us the background of the ring and suggested alterations to it if we decide to go down that road. I couldn't be more pleased with our experience here and I strongly recommend this place for any jewelry purchases and/or repairs/amendments!

Stopped in to see if they could repair my necklace. The gentleman that works here(owner?) is the…read morefriendliest person and a joy to speak with. He fixed my necklace perfectly and I would definitely visit his store again for any jewelry purchases.