1. Taylor Cabinets & Design

    1. Taylor Cabinets & Design

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    Anaheim, CA

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    Taylor Cabinets & Design

    4.6 (5 reviews)
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    Rok Hardware & Cabinets - Midway Green Shaker cabinets. Laundry room cabinetry

    Rok Hardware & Cabinets

    (128 reviews)

    $

    The customer service was exceptional. Jeremy went over and beyond …read more I was adding more cabinets to my kitchen and looked everywhere for matching knobs . I must have visited over 10 different hardware stores . No one had them . Then I found Rok . They have the greatest selection of hardware and they had the exact same knobs I needed . I was very happy. This will be my store to go to for my future remodels .

    We were referred to ROK by our contractor for kitchen and bathroom cabinets. We visited the…read moreshowroom and worked with a consultant to build a layout for both spaces. ROK then required someone from their shop come out and measure to ensure the design would fit and some changes were made. We then proceeded to place an order for the cabinets. Up to this point everything was fine. We had been given the impression that the cabinets would come as modular components that our contractor then would install. We were quite surprised then to receive unassembled cabinets in flat boxes (think ikea). This despite the website (see photo) advertising free delivery and assembly. When we asked the customer service representative Courtney she informed us assembly was not standard but that it was available for an additional fee. Additionally, when our contractor went to pick up the order it was brought out on a pallet and dropped at his truck and when he asked for loading assistance he was refused. We have been trying to reach someone at the business for the last 5 days to try and reach an accommodation . We have left messages for Courtney and Sean but they will not return our calls. Overall a bad experience and I can' even review the cabinets yet.

    Pacific Sales Kitchen & Bath - Thermador Wine fridge, microwave, hood, range, fridge and freezer columns

    Pacific Sales Kitchen & Bath

    (474 reviews)

    $$$

    Joshua was very patient and super helpful with us selecting bathroom shower fixtures…read more I would definitely recommend working with him!

    The folks in-store at the point-of-sale are very helpful and the representative from LG (can't…read moreremember her name, unfortunately) was super! I purchased a washer/ dryer, and I had previously purchased 4 other appliances from them. The delivery and installation, though was a big disappointment. The guys were rude and lazy and obviously wanted to leave before they even started the project. When we unhooked the water from the old washer, there was a very slow drip from the hot water faucet. The installers then refused to do any work, including final assembly of the washer and dryer parts, and just left the stacked units in the middle of my garage saying I would get a refund. My contract shows a ~$50 "value" of installation, but that it is included for free. In this case, that only means there is nothing to refund and so after contacting Sean at the store, I found myself stuck assembling and installing them by myself with no compensation. These things are extremely heavy once stacked, and so moving them into place by myself was very difficult and, frankly, dangerous. It is unfortunate that bad field representation can ruin an otherwise very positive experience, but the people that actually come into my private home are really the most crucial in the process. Being insulted in my own home ruined an otherwise fine in-store experience, and so I will be more selective in the future with a retailer that sees the customer service process through to the end.

    Taylor Cabinets & Design - kitchenandbath - Updated September 2026

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