Customer service was great! Amanda sold me a beautiful MDX and has checked in periodically. Jason…read morein services is the best!

Late post... We purchased a new 2026 RDX Tech earlier this month. The goal of our visit to Oakland…read moreAcura was to only test drive the RDX. Little did we know we would drive away with a new RDX that day! I had been in contact with our salesperson, Brandon Tsung, via text and email over several weeks prior to our purchase. My wife and I had been shopping around for something to replace her Acura MDX. Brandon was very patient and supportive in answering our questions about the RDX. He was equally supportive in helping us find a good deal on the purchase. His presentation in selling the car was as thorough as his delivery of the car. He did not rush through the delivery process. He helped identify and describe the car's features and then assisted us in customizing the features to match our preferences. Brandon is a genuine professional who is personable. There's a reason why my wife and I have bought two Acuras from Oakland Acura within the past two years... customer service. When it's time for another car, we'll be sure to return to Oakland Acura!

I just need all of you people to know the best agent in the world is named Nathalie Arevalo at…read morecoliseum Lexus. She is smart, professional, kind, compassionate and sexy she will get the job done no matter what you need, sedan, SUV, sports car. And if the car is not here she will find it for you. If you come to Coliseum Lexus you better come see Nathalie!!

Yelpers I have been a customer of Oakland Lexus for the past 20 years and with each passing years,…read moremy fleet of Lexus need more TLC. Oakland Lexus has went through many new faces in the last 2 decades with some changes that were positive ( IE new showroom, update service technology ) while some changes were unfortunately negative. ( IE many new service advisors) However there has always been one constant with Oakland Lexus and that is they always had strong leadership. Their new GM,Roubie Allison is another shining star and will be the main reason why I will continue to go to Oakland Lexus. Roubie is one of the coolest and most well likable guy you will ever meet. I had a few interactions with Roubie and each time , I felt valued and respected! Roubie understand business relationship, has a good heart and I know my next Lexus will be purchased from only Roubie including my future service needs. People will buy from people they know, like and trust and Rouble is that guy you will like and trust! You will not be disappointed with Roubie as he will treat you like a personal friend and guest as he had with me! PS my reviews here are unsolicited and I just want yelpers to hear from a customer.

Our overall experience at San Leandro Honda was great. The…read moreteam member who greeted us was Malik Wash, very professional and allowed us to take control of any conversation we wanted to engage in. No pressure at all. We looked around saw a Honda that was perfect. Car selection made, Malik Wash guided us through the initial purchase process then introduced us to Mary Cao, finance manager to finalize our car purchase. Mary Cao again another professional who helped us complete the Car purchase. We are very happy with our experience at San Leandro Honda.

Thank you San Leandro HONDA. for having keeping good employees. went to service, need help to…read moreconnect my phone to my car. Luis help me. thumbs up.

I recently took my son to Audi Oakland to purchase his first new vehicle and I have to say the…read morecustomer service was excellent from the moment we walked in the sales center! The finance manager Ed was awesome! Along with the salesman Justice and Skyler, it was no pressure, no hassle , just a smooth purchase from beginning to end, in fact the customer service was so phenomenal that my best friend who came along with us to look at a vehicle for my son walked away with her own vehicle ! I definitely will be purchasing from them in the future

Pick a title: 1. More Sorry than Angry…read more2. Run and keep on running... 3. I should have done my Yelp! Homework It appears the team associated with the service department is engaged in unscrupulous business practices. After being too busy to accept or respond to their calls and texts half a dozen times over a period of a month this past December. The team finally got a hold of me and indicated that my AudiCare had one oil service left in my contract. I asked the call center/service advisor "Are you sure I have one left in my package", they insisted yes and there would be no cost to me so I booked an appointment. See attached text message as evidence of this. After showing up for the booked appointment at 8.00am, I was informed that there are no oil changes left on my AudiCare contract and an oil change and inspection would be $400. I am not so upset at the cost, but the fact that it was purely a LIE to get me in. The service writer, Jaime apologized and was sympathetic but said his hands were tied and inquired if I still want the service, naturally I declined. He was kind enough to give me the business card of the service manager...its all part of the show. I am more sorry than angry that this dealership/service center chooses to engage in business this way. I feel bad for the other customers that be lured in this way. This is very unfortunate, as the sales experience was excellent a few years back. Too bad these guys ruined it...go anywhere else and pay a little more!

My kids and I have been discussing replacing our minivan with a smaller car for years, but I loved…read moremy minivan (still do) and couldn't imagine parting with it. Over the past few months, my son and I searched for affordable used cars, test-drove cars, shopped around for a good trade-in price for the minivan, and even posted the minivan on Marketplace. Yesterday, as I drove off the High Street bridge and returned home to Alameda, instead of turning left, I drove straight to Diamond Auto's lot. I recognized my son's dream car by the enormous spoiler on the back. I took it for a test drive. I sat with Alex to discuss the price. Today, my son and I test drove the car. We sat with Alex to discuss the price and the warranty (3-months, which isn't much, but it's 3-months longer than any other warranty we were offered). We came to an agreement. I gave Alex the keys to my beloved minivan (which is now for sale, by the way), a lump sum on my credit card, and drove away in a sporty sedan. It wasn't just that we found the right car at the right price today. We found the right salesperson. Alex is supporting the local community as well as his own family. He negotiates directly and clearly. He speaks respectfully to middle-aged women and teenage kids. No gimmicks. No pressure. No confusing equations. Tell him what you need, and he'll tell you what he needs. If it works, it works. If it doesn't, no pressure. I enjoyed doing business with him.

These guys are excellent! Super pleasant to work with & they take pride in selling vehicles that…read morewill not give their customers problems down the line. They even warranty used cars / trucks! Thank you, Alex. I look forward to working with you again!

BuySide has excellent customer service! I started my car search at a dealership and learned that…read moreI'd have to wait months for the car I wanted. I contacted BuySide, and Kim located a vehicle. Kim was professional and responsive. The leasing process was straightforward and transparent. Kim kept me informed throughout and was very knowledgeable. Thanks to Kim and the BuySide Auto staff, I got the car within days. The process was stress-free, with no shady sales pitches. I'd strongly recommend them!

This is now the 4th vehicle i've purchased via BuySide Auto/Roadster. Chris Gross is awesome and…read moremakes the process certain, fun, informative and low stress. I just leased a BMW i4 with Chris after sitting through 2 agonizing weeks of terrible follow up from a sales rep at a BMW dealer who couldn't commit on getting a car for me. I didn't argue over price, I said my one criteria was just assure me you get a car quickly for me. No returned phone calls no follow up with me after we agreed on price/terms. Sad. Maybe everyone has hammered dealers for so long for being too aggressive, now they don't seem to really care if they follow up and get a deal done. Weird. Anyway, happy that BuySide Auto exists, is serving their clients well and has been a great partner.

They clear all the codes before you buy the car !! They never sent me a title and the car broke…read moredown a week later I was stranded at work. I called them back and they showed no sympathy they lied and said they'll send me a mechanic and never did. DO NOT BUY ANY CARS FROM THEM !!!! THERE WHOLE BUSINESS IS A SCAM

**BUYER BEWARE** **Do not sign the 48 hr cool off waiver**…read more**ask to take the car to your own mechanic prior to purchase** To be honest they sold me a car with way more issues than disclosed. Easy to get a car from them, not a good car.. but a car. You'll end up with more of a headache than anything else though because they dont work with you, it's as is, your problem now. Was told the car they sold me had a minor leak, nothing to major. Didn't make it 10 minutes driving off the lot before I had to pull over. The car is having to be towed to a mechanic to be fixed. Way more than a minor leak. Be extremely careful if choosing to do business with this "dealership".

Took my mom to buy her first car and it went smoothly from when we entered S&R to the process and…read moreto driving the car out. Great customer service from Esmeralda and the Manager and their team. Thank you again for a wonderful experience

La atención de todo el equipo fue excepcional, la ayuda de Jackie y Katy, sus managers son atentos…read morey resuelven en el momento cualquier problema, sales feliz con tu auto y al final para fimar el contrato te explican detalladamente lo que estas firmando, este es mi segundo auto que adquiero con ellos y sin duda volvería de nuevo, gracias por hacernos sentir como familia!