Tyler and Cheyenne were incredibly friendly and responsive from the start. They were able to fit us…read morein on a weekend with very little notice, which we truly appreciated. Tyler diagnosed our car within the timeframe he promised and walked us through everything clearly. The estimate was very reasonable, and the work was completed promptly. What really stood out was Tyler's emphasis on safety--he went above and beyond to make sure our car was safe to take home and even encouraged us to come back so he could look it over again and confirm the issue was fully resolved. It's refreshing to find a mechanic who genuinely cares. We will definitely be back!

Had a great experience at this shop! I was in need of assistance with my exhaust and found exactly…read morewhat I was looking for. Tyler helped me adjust my exhaust and got it done quickly and efficiently. He was super friendly and took the time to explain everything I had questions about. Also, the cost for service was really good compared to other independent shops/big name shops charging 2-3x more than what I paid here! I really appreciated his professionalism and attention to detail. Definitely recommending him to friends & family!

Friendly service. Had an issue finding a part for my car and Paul went above and beyond to get it…read moreworked out for me.

They don't charge their customer a 170$ to listen to the car when you tell them there's a weird…read morenoise and then tell you later it's another 400$ to actually diagnose the issue. They are honest and care that your car is taken care of. Thanks Jim for your input on my options and next step. Your knowledge, caring and understanding nature is an asset to the company. Carter was friendly and easy to talk to, maybe not the quickest to call you back, but does respond once he knows all the info. Thank you for being so flexible and willing to stay overtime to meet.

I came in to this shop to get a misfire fixed as my vehicle had been running poorly. They decided…read morethe problem to be the spark plug wires after half an hour. They charged me over $300 to replace these wires. They charge a number or random fees to up the money you give them. The wire set they used to fix my car was $60 at o reillys, they charged me $130. It is RIDICULOUS how much this establishment tries to squeeze money out of every possible customer. A normal wire replacement shouldn't cost $300! It's absurd! I'm extremely disappointed and will not be taking my car back here, unless I want to donate my hard earned money. DO NOT GO HERE.

I came here because they said they would do a diagnostic test for free and then they would tell me…read morethe cost of repairs before doing anything. So I left my car with them. Then they call me an hour later and say they have to do more research and that would cost $160 but if I ended up getting work done from them the $160 would be applied towards my total. I went in for one thing and they call me to tell me I have 4 things wrong with my car. I ended up having them do one thing on my car as that's all I could afford. As I'm paying, they tell me the $160 won't be applied to my end total and that the guy that told me that was wrong. I won't ever return here as I feel the communication between the workers isn't clear to each other or to the customers. I absolutely feel robbed but hey you live and you learn.

I had a confounding electrical problem with my Fiat. They got it fixed right. I would not hesitate…read moreto bring my car back to Everett St Autowrks.

I have patronized many auto repair shops and mechanics in my life, and this one is by far the best!…read moreA dazzling gem in a sea of auto shops in Portland. This review is based on being a customer for over 8 years and having 4 different vehicles serviced at this shop. Customer service is amazing and the sales reps never pressure you in any way. They are honest, thorough and speak in lay terms for people (like me) who don't really know a lot about cars. Prices are fair and I love that you can schedule all appointments online. They allow you the option to drop your car off or wait for it... although the space for waiting is small. If you request it, they will order you a taxi ride to another destination in a certain radius from the shop. If you are looking for quality, honest repair work, then this is the place! I literally won't take my vehicles anywhere else.

what a great spot to sit in. really liked the vibe and atmosphere. i could tell the man took a lot…read moreof pride in his work. one of those old timey places that time can't shake. thanks andrew. you are great.

Not NAPA. The district manager, Aneil told me Andrew refused to update his franchise in 2019. At…read morethis point he says they hardly even buy any parts from them anymore. My truck didn't have a problem with the throttle body before his manager he wouldn't even let me speak with, called to say it needed replaced or rebuilt assured me that is what was making it stall in turns and at idle after warming up. Which was my only issue when I brought it in on a recommendation by a more reputable tire center. After three times back in three days, it lacked power and still idled way higher than 700, 1300-1400! With constant hesitation, nearly stalling from a dead stop just throttling up, coughing and wheezing. Three people worked on it. One said it's a carburetor (!) and that one also used a large drill bit to send aluminum shavings all over the intake manifold in front and over the engine. I got barely made it home the third day, after they reset timing 20 degrees retarded, and this is why the second Napa warranty shop which it turned out they would not warranty Andrew's deplorable services, they thought the *mechanic drilled into a factory original cap over an air flow adjustment screw, and messed up the original GM factory TBI air setting. Rob's Auto closet to my home is where they found these glaring issues. Also I called NAPA corporate and they made a claim and when no one called me relisted it urgent and notified their managers of Andrew's breaking my family's only vehicle. At home I barely turned the throttle to heat the wheezing and sputtering up close and the TBI exploded in my face. I called again for a fourth return and asked for a tow. Andrew became enraged and started screaming at me over the phone how my truck is a piece of shit etc etc I hung up and called Rob's who tried and got it better but I think the injectors Andrew used we're worse than the originals. They probably came from a scrap yard for all I know. But drilling a hole in the TBI and setting timing badly and then not owning up or making it right, tells me Andrew's "nappy" and Napa themselves too, are to be avoided if you love your car much as we love ours. I'll post an update after taking it to DEQ not to pass because although it would have before I know it won't now. It's not even getting good fuel mileage and I just tuned it up including decarbing the TBI and checking for leaks and the spray which looked great, just before bringing it in for something they had no intention of even diagnosing. Here are some photos of how it looked after Andrew's and Rob's, on 224, who looking at how they replaced the air filter cover. As crooked and squashed as they set up my K&N it took me over an hour to straighten and put it in better. I also found bits metal from the hot air duct in and under the filter, which concerns me too. But the problem isn't better, it still misses just not as much, and still stalls too, and lacks power just as much. You hear a sound in the cab like lifters but duller. I imagine some bit of the duct metal got lodged in one of the intake ports if not a cylinder. By the time we are threw, it'll be a new TBI, including new injectors, a new intake manifold, and possibly new heads, pistons and crank! I feel like I have a solid case for taking these fools to court. Considering they assured me it was the TBI and that if not they would find out and fix whatever it was. But we had a good running truck with only a few minor issues. I tried to explain. Neither shop listened. They did it their way. Now, someone is going to pay.

Updating to add that the check engine light came on AGAIN today and when my husband hooked his car…read moreup to his code reader it said the engine coils needed replaced which more than likely got damaged because someone at NICKS AUTO MECHANICS didn't properly secure his air intake hose and it caused his engine to run hotter. These guys need to be more careful! Don't take your car here unless you want more problems!

Great price on their oil change special. Sadly, all of their other services are just as high as…read moreanyone else and you may hear the old, "it's job for professionals" story a car dealership would tell you, when a YouTube video shows it isn't. Maybe if you don't know how to open the hood? At least there's no pressure to get a recommended service. At those prices, I can see why.