Went to get prepaid internet service. My rep Malak was very helpful, pleasant and knowledgeable.read more

Rude staff. Not helpful. Very condescending The manager…read morewas no help. The associate need to learn customer service

I cannot believe that I was here for almost an hour. Remy was friendly, very helpful and knowledge…read moreas he tried to solve my issue with my watch and answered all my questions as I tried to decide what my next phone should be.

Brandon was so helpful!! Best customer service I've had in awhile, this will be the only Verizon I…read morevisit in the future

Verizon sold me internet (which is the worse service I've ever had) by door to door salesman…read more because im 55 years old he said the 55$ price would be 35$/month and because I'm on disability it would be free for first 6 months then 35$. I sent them my debit card that my monthly SSDI money is deposited on and I sent them the paperwork with my name and all info from social security office and they will not stop charging me 55$/months I can't get anyone to change it or refund. they are scamers and false advertisers. I'd love to file a class action lawsuit against them. last year my wife paid for the newest 2024 iPad Pro and they sent her a 2023 older model and will not refund or take a return or just switch out for the one she paid for. all illegal and nothing can be done without taking them to court which is not worth it for these two things alone. if Verizon has ripped anyone else off and would like to file lawsuit, it's only worth it to file a class action which takes a minimum of 6 cases or maybe it's 10. its not many people but it the only way to suit for millions of dollars. My name is Scott Coates. FB messenger is best way to contact. I'm the Scott with construction hard hat with 5 other workers all of us standing on scooters in china town SF ,CA.

We drove all the way out to this location just to have terrible service. We were told to dial a…read morenumber to solve our issue "they don't do it in store." Dialed the number and it was disconnected. Zero stars.

My review- change anything?…read more NEMO was a phone magic -worker!!! TRUE CUSTOMER CARE- TRUE PROFESSIONAL SERVICE!!! Every single time I come here I feel I am a respected and valued customer and they doctor my phone with the best treatment and care and also are very personable and I feel their care. They fix it in excellent timing considering each service and their prices are Completely reasonable and unbeatable. I am a loyal customer to iSupply and with good reason! Look no further. This is the place to get your phone taken care of with the best hands!!

They were so kind and helped with removing a piece of my charger that got stuck in the charging…read moreport! Nemo really came through!

After a horrible experience at the Kenner Veterans Blvd. location, this place was a breath of fresh…read moreair. Chavely greeted me as soon as I walked in the door, and within ten minutes I had a new iPhone and accessories (along with two promotions that I didn't know about it). The manager was great too, offering information on AT&T fiber for the house (which I didn't get, but was offered). Overall, I highly recommend this location and Chavely. Very knowledgeable and friendly!

Came to this location looking for an upgrade.. the guys first words were "if you are looking for an…read moreiPhone 16 I don't have any" then I ask about a txt I got on my phone where it indicated a special promotion, he raised his voice and got real nasty explaining the promotion.. it took everything out of me to not Match his level of nasty attitude and I walked out.. I will not give my business to this kind of employees.

Literally switched to Verizon because of how bad their customer service was. Just awful.read more

The thing we wanted was to convert a prepaid phone number to a postpaid. We had gone to the AT&T on…read moreClearview and were told they couldn't do it. Called customer support and was told the only way to convert to postpaid was in store. So this time we called ahead to the Veterans store. They said it's possible. When we first got here, the place was very busy and we had to wait a while. That's not too big of a problem. They were nice about walk ins. When our turn came, we explained our situation and at first the person said they couldn't do it or didn't know how. At that point we literally were tempted to leave our carrier AT&T for good cuz of the discrepancy between what we were told in store versus customer support. But someone went back and asked and Ms. Carla Stamps came out and said she could help us. All of the issues were handled by her with no problem. She was generous and helpful and we are very thankful for the help. Someone should give her a raise because AT&T almost lost a customer if not for Carla.

Incredibly fast service at a fair price! My phone got wet, because I'm an idiot, then got locked…read morein a reboot cycle doom loop. He fixed my phone while I had breakfast next door. Absolutely life and sanity savior!

Awesome service. Quick turnaround. Installed my screen protector as well. Best dudes in townread more

After a brief moment (literally a week) with T-Mobile we switched back to ATT. I wasn't looking…read moreforward to standing at a kiosk in the mall for a long time (I know the process takes quite a while) but it made sense since it was across from the T-mobile kiosk (return phones) and across from Apple (buy phones). Luckily we were helped by Tony who was friendly, smart and got us through the process as quickly and painlessly as possible. This guy is the real deal.

Signing up for DSL with AT&T was an absolute disaster. To make a long story short, I was told I…read morewould receive my service one day. It didn't happen. I called and was told I would receive my service on one of two days. It didn't happen. I called and asked what was going on. Their system was down, not a good sign for an ISP. I called again. No one could tell me why I hadn't received service or when I would receive service. After spending over 2 hours on hold with AT&T that week. I canceled my order. Then I came crawling back. They were the cheapest service by far, and I decided to just wait it out with a new Zen attitude. Of course their system couldn't handle me canceling and reordering, so that took some more time with their call centers. I had to order a different service because the service they originally sold me wasn't available where I live, an impressive lack of competence for a multi-billion dollar company. The service I ultimately bought is slower and costs more, but it still was the best deal. Once I got that order in, everything went fine. I guess the moral of this story is that you get what you pay for.