We came in after driving around looking for the right car at the right price and were warmly greeted by Jonathan S, he was very helpful and knowledgeable. He found us the right deal, I would recommend Team Mazda in a heartbeat, got a nice new car for a great price! read more

Team Mazda has been servicing my car since I bought it 4 years ago. I have always had exceptional service. Everyone is professional, courteous and do their best to have my car ready in a timely manner. I would never trust anyone else to service my car! read more

Top rated customer service. I was treated with respect & so much helpful service since the moment I walked in. I wasn't necessarily looking for a car that day, but ended up coming home with one that day. In this day & age it's difficult finding car sales people who treat you like an equal. I always find other places as pushy, or that I am not good enough bc I may not look like I have the money to spend. Quality service is here! read more

Leased my car in Jan 2021. FYI the "award winning" saleslady has not once called to see how I am enjoying my new car. Maybe she read my review. read more

Terry Moy, salesman at Team Mazda, was amazing from start to finish. I inquired about a 2014 Cx-5 I'd seen online and he was super prompt on getting back to me, helping me set up a time to see it at my convenience, and answered any questions honestly. He made himself available at any time by phone, but wasn't pushy, which I really appreciated. I felt confident with the price, and the inspection of the car. I drove away super satisfied with my car, playing "Africa" through the awesome Bluetooth sound system. Absolutely recommend Terry and Team Mazda read more

It was my first time buying a car from a dealership and Ashley helped make the process go smoothly and super easy!! Ashley was able to find answers on whatever questions I had and if she didn't know the answer, she found ways to find out. I had some concerns about the car I purchased but Ashley and the service team helped ease those worries away by being thorough with their inspections and checks on the car. I'm very happy with my car and satisfied with the service! read more

went in for routine oil change and tire rotation. they were on time and communicated respectfully no issues with service. used their mailer coupons and saved a lot. friendly staff. comfortable lounge. They also include/provide video of service showing you everything they did and what is recommended and why (actual video of brakes and filters)! happy with my experience :) thank you! read more

Kay Shahid helped me out a lot with the buying experience and sold me a good car that I'm excited to drive. Everything was smooth and I would recommend buying here. Desiree Davila was also very helpful to me in helping me. Good selection of cars there at a bunch of price ranges and if I needed another car I'd come back. In general of the many dealerships I went to, this one was the nicest and I only really talked to maybe one or two guys from other dealerships that were close to as good as here. Besides Kay who was great, the whole team on the floor was inviting and helpful too so even though I ended up spending a lot of time there going through the approval process, it wasn't uncomfortable being there for a while at all. read more

Run this place is NOT honest-wanted to REPLACE my console lid because it would not stay closed. Quoted me over 500$ when Concord Mazda Service Center (where I have always taken my car for service) ADJUSTED the console lid and charged me nothing! read more

This is my 3rd car with Mazda and the service is always outstanding. Shawn helped us getting the best deal for the car. He was very honest, helpful and understanding. Shawn is always ready to step up and help without putting pressure on his customers. He walked us through the steps and made the experience AGAIN super easy and smooth. Thank you team Mazda Vallejo for your hard work and outstanding service. Customers for life !!! read more

From start to finish everyone at Team Mazda was so professional and amazing to work with!! They made my lease turn in and new leased Mazda 5 seamless. I live in Santa Rosa and they delivered my new vehicle the next day and picked up my old car and drove it away in under 30 minutes!! Thanks Dom and Tony for your amazing service!! read more

Had a good experience here. The service team goes above and beyond, even when dealing with warranty covered items. I will be bringing my vehicle here regularly. read more

Dominic, the rep that handled my service visit, was awesome. This was my second time getting my mazda serviced and I'm pleased.

Team Mazda was one of the only dealerships we could find that has not added a market adjustment due to low inventory. They instead honored a Costco discount and a rebate. I consider this good business instead of the short sighted dealerships that have decided to add $2K-5K cost on a vehicle with no added value on their part. Mortissa helped us test drive multiple models of the CX-5 to compare and Shawn did a search to find options for us on other lots if we wanted other trims that were not at this location. They were friendly and never pushy. They have won my loyalty and I will do what I can to use them on my next purchase. read more

I went here Friday to get a license plate attached and fix noise within my car. Unfortunately, they could only attach the license plate. They pretended that the noise didnt exist and wasted my time and money read more

Bought a Mazda 3 Premium last weekend and had a wonderful buying experience with Nate. Great communication beforehand, car was ready to test drive when I got there, Nate was super attentive even though he was wearing a bunch of hats, doing a bunch of things at the same time. I never felt like I was being ignored. He really made the experience easy and quick (well, as quick as car buying can be). After I left the lot, there were several questions that popped up and a quick text to Nate got them answered. I highly recommend Team and Nate! read more

I had an all around great experince that went very fast and was handled very professionally. read more

Team Mazda - Brand New Mazda6 - Auto Repair Near Me - Vallejo, California

Grr Argh the Labor Cost. I am just a little irritated at the labor cost to replace wiper blades and a rear break lamp ($300) my goodness. Of course I can replace these myself but when you see what they charge I'm like "the audacity". Geez. read more

Very good service--they made a small mistake (nothing damaging) and took responsibility (rare in my experience with dealerships) and made it right, all very politely! Will remember this when it's time to buy a new car, too. read more

Mazda folks are some of the most friendly and helpful folks out there. Thank you for making mh experience top notch.

Literally the nicest and most helpful people I've ever worked with at a dealership. Everyone is so helpful and goes above and beyond to help you. I worked with Shawn when my lease was up and he walked us through everything and helped find the right plan for me. I absolutely recommend Shawn and everyone on the team at Mazda and will definitely be back if I decide to upgrade my car one day! read more

I visited Team Mazda to trade in a lease for a new vehicle. I met with Kyla and Tina. They were both extremely helpful and kind. None of the typical sales pitch type thing here, they were completely straightforward & down to earth. They made me feel extremely comfortable and confident in my new lease and I'm super thankful for that. read more

Extremely quick and easy. I ordered a car the day before, the car came the next day. The specialists walk you through the whole process quickly. I was able to find the car I wanted during the crisis. Awesome stuff! read more

I am a recent grad and was badly in need of a car. I randomly called Vallejo to see what their inventory was like, I got in touch with K.Elmi and he made the process very smooth. Just in less than 2 weeks, I had a 2022 Maazda3 hatchback. It was my first time buying a car and they took care of everything and made sure I understood the process. Their response time is very quick and are very honest with you. They delivered the car to my door though I was 70 miles away from their store. I highly recommend team Vallejo if you are a first-time buyer. read more

Update: After posting my yelp review and filing a BBB complaint against Team Mazda, I received a phone call from Team Mazda and a check reimbursing me for the repairs. I think it's funny that for weeks I couldn't get them on the phone, and now they are the ones calling me. I'm updating my review to give team Mazda oooone more star for doing the right thing and following through on their promise. They were very apologetic and they mailed the check promptly, but frankly - I shouldn't have had to work so hard to make it happen, and I'm walking away from this experience certain that if I hadn't complained on a public forum, I would've never been reimbursed. You could always buy a car from them and if you have issues, do what I did. But why bother? There are a ton of car dealerships in the Bay Area that won't treat you this poorly. read more

This is the worst service I have ever received in terms of time it takes to get a basic service done. I simply wanted an oil change, tires rotated and a basic inspection. I had an appointment scheduled at 9:45 which I was on time for. It is now 12:10 pm and I'm still waiting to get my car back. I had the same service done at concord Mazda and it took 30 minutes and I was a walk in. I only tried vallejo Mazda this time because it was closer to my house. It's worth the drive to concord for sure. Don't waste your time here. Will never be coming back. Also their free shuttle takes forever. I wanted to go down the hill to the Starbucks that's a 3 minute drive and it took 45 minutes for the driver to get here to even pick me up. read more

Samir and Mike were very helpful when I arrived at Team Mazda in Vallejo to purchase my first car in over 5+ years. Very happy with my decision and the CX-5 is an awesome vehicle! Thanks team and for bringing the car to my apartment over here in SF! read more

I just purchased a new Mazda CX5. The staff at Team Mazda are professional and straightforward. They took their time and didn't pressure me. I cannot say enough about the professionalism of our salesman, Nate Merrill. Will use them again and again. read more

A huge THANK YOU to SAMIR C !! Samir helped me out from the start to the very end of us driving off with our brand new 2017 CX-5! He was super efficient with emails and very patient answering all of my questions. I did my research and knew exactly what model and feature I wanted. Unfortunately, Mazda in Vallejo and Tracy was the only two around me with the exact car I wanted. Well, Fremont had it too, but they told me that it was sold 3 hours before my appointment to come in to the dealership. I contacted Oak Tree, Capitol, Dublin, Fremont, Tracy... you name all the Mazda in the Bay Area...I contacted them!! And Samir, at Team Mazda was the only one who did not pressure me at all. When I asked for a lower quote, he told me honestly what he can and cannot do and didn't change price or his words on me, which I really appreciate. Of course, he did get the best price for me and I was happy!! And the best part is, when we went to purchase the car, the whole buying experience was so smooth! He gave me the exact price he promised(no markups, no hidden fees), the car was clean and ready, Samir came in on his day off and stayed until 9:30pm(They close at 9). It's only been 1 day but I am in love with my new car!! Thank you! read more

When we initially showed up we were allowed to browse around and look before anyone approached us and when we were approached it was very chill. Shawn Olliver helped us out and showed us around. He was very polite and professional and definitely didn't try to sell us on anything. We had a great experience withTeam Mazda and we would recommend anyone in the market for a Mazda to go see Shawn and the Team at Mazda. The finance guy was fun and they were all pretty much on the ball and had us out of there relatively fast and a great deal. read more

I trust this business with my car service and repair s. High professionalism and courtesy demonstrated by every employee every time.

Huge thank you to Greg at Mazda. I'm typically very reluctant to purchase a car from a dealer, but my experience with Greg was superb. From the very beginning he was open, honest and transparent. His knowledge of the car was great and throughout the entire process he was communicative and responsive about how we can work together to get the car I want at the price I want. Of the numerous cars I've owned in my life...this was the best experience I've ever had. Thanks Greg! read more

Wrote a great review, was asked to login and lost it. It was long and detailed. Yelp fail! Long story short: Darryn my service Advisor, Tony & Greg in Sales, Javier in Finance all made for a pleasant, professional, haggle-free car buying experience. Thank you. For the Sevice Department: Make sure your Maintenance workers #1) FIRE ANYONE who takes cars for joy rides!!! It happenedd with my car. Was told my car was ready to pick up but between 3 of us it took us 20 minutes for it to musically show up. I wasn't told but I know it wasn't on property. My complaint was heard loud, clear and far up the chain! #2)Put the fear of job termination for those that toss cars looking for loot ( it happened although I had no valuables in my car ) read more

I've been coming to Mazda in Vallejo for my regular maintenance but my last visit really stood out. I feel that the customer service that Darryn provided was top notch. Alex and Anthony also great dudes. Everyone was very attentive, honest and on top of what they were doing. Could not ask for a better team. read more

I recently had to let go of my old Toyota Corolla LE and needed a four-door sedan in the same class with good safety ratings, comfort, and mileage economy. From the moment I walked in to Team Mazda, I knew I would have a pleasant experience. Kevin Kendall and Jason were both very helpful, patient and informative while helping me through my first solo vehicle purchase. They made it a straight-forward, relatively easy experience and were very forthcoming with me. Both of them made sure that all my needs were met and that I found the best car for myself. I am very happy with my purchase of my new Mazda 3 2018, and I would recommend this business to anyone in the market for a new car. Great customer experience and I look forward to an ongoing relationship with the staff at Team Mazda through the vehicle care and maintenance process in the upcoming years. read more

Thanks to Paul Scott, I was able to purchase a new 2020 Mazda 3 Sedan. I was originally trying to purchase a white Mazda 3 but it didn't work out since it was sold. To make it up, Paul and the team gave a great offer on the red car instead at no extra charge. The car was delivered to my house by Paul, and he took the time to explain the car features. Excellent customer service was provided and I was happy with the offer I received. Many thanks to Paul and the Vallejo Mazda Team! read more

I take my CX5 here for all of its service needs and have always enjoyed excellent service and reasonable pricing. I was especially amazed today when my service bill actually came in lower than the original estimate. read more

I needed an oil change and was able to get an appointment immediately. My daughter took my car in for the oil change and Mazda was able to give her a courtesy ride home and a ride back. That was so convenient and we appreciated that. I will definitely take my car here again. read more

Just purchased a Mazda CX5 from Team Mazda. Exception of few hours of waiting due other customers ahead of us, we absolutely do not have any complaints. The rep (Samir Childers) was great to deal with. I guess the best complement you can give to an auto dealership is that I would buy from them again and recommend them to anyone wanting a car. Thank you Samir for making it easy. read more

Dedrick was an amazing sales associate, very friendly and helpful. Can't thank him enough for my brand new 22 Mazda!!