Almost everything was right up to this point. I took my car in for a CHECK ENGINE light about 2 weeks ago. They said diagnosis would cost me about $129 unless it was covered, I agreed. In the end, I thought the softare was covered and updated, my mistake to assume. Today, I took it for a required oil change and the same CHECK ENGINE light. It was running as normal, even with the CHECK ENGINE LIGHT, before I took it in for the required OIL CHANGE, it came out running slower than a snail. Guess what? Now they blame the computer, "A MODULE", and which will cost me $1,800 USD. It is like a possum saying: "they found me, so I might as well just play dead". FRUSTRATING... read more

Talked to Robert and he transferred me to Donald and scheduled an appointment the next day. Helped me find the car I want and I really like the service the help finding the car that fits my budget but and help solve any issues and concerns I had. All in all I enjoyed my experience this is the second car we bought from here and I'm will return and ask to speak with them they are amazing and caring. Talk about real customer service! I they really did all they can to help! Thanks again Robert and Donald! See you soon in a few months read more

Team Nissan - Auto Repair Near Me - Oxnard, California

I was surprised that there was not a huge wait sue to COVID. My service representative, Alfred was waiting for me. He surpasses my expectations. He did a full check on my Rouge. I was taken care of in the same day and was followed up with a part they needed read more

Came in today to look at cars and going home with a new Pathfinder. Sales associate Rick Dennis was great in answering all our questions. Nissan team was helpful and professional. I would definitely recommend Oxnard Team Nissan....ask for Rick! read more

We went to Nissan to fix my 350Z. I ask them to check everthing, all the fluids and everything that needs my car to run good. Before we left I ask agaij if they check everything, they told me yes. Now i took the car to another machanic to fix the driver seat and this machinaic told me that, the car has a oil leak and a radiator fluid leak. it has only been 1 month since we were at Nissan. We had spent 10,000 with Nissan and it seams like nothing really was done right. Nissan now say that they will not cover fir the leaks because they did not work on it. read more

Team Nissan - This is the picture of my oil filter housing leaking and need to be resealed. - Auto Repair Near Me - Oxnard, California

Thank you Donald !! We came to visit Team Nissan & as hard as it was to let go of my Scion xB that had a lot of sentimental value I knew I needed something way better for myself & my daughter. Donald helped us all the way, he was very detailed about the car, he knew what we were looking for within our price range. I can't thank him enough ! Be sure to ask for Donald, he's very good, great communicator & won't let you down. I appreciate & hope to do more business with him when the time comes. Will definitely be back ! read more

Team Nissan - Auto Repair Near Me - Oxnard, California

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My friend and me went to this dealer I think 2 months ago. He financed a Nissan Altima 2017 with 13k milage for $16k and something. We are very happy with the deal there. We all have heard some things about deanships and you know they are more or less kinda true. Considering all those things I would like to give 5 stars to this dealership because of 1- the time they spent for us. We were there almost 4 hours at least and drove at about 5 cars. They were very patient and respectful. 2-Also the manager the manager (Ted I guess) came and we talked to him too and he closed the deal cause we were looking for a considerable discount. After 2 month we're absolutely happy with the car and the deal. read more

Team Nissan - Auto Repair Near Me - Oxnard, California

hi my name is Claudia Good customer service Roberto Reyes is good customer service he was helpful to me his so kindly man I give him 5 stars Thank you Nissan read more

So this happened today!!! I walked onto the lot and said "need the keys to this one". Donald Reyes... I can't say enough about how cool you were!! We had to bring our puppy because we were traveling. Ivan, I have never had a better experience in finance. I hope Boris gave you some laughs today. Thank you so much to the Team Nissan group. If there were 10 plus stars I'd give them!!!! read more

Team Nissan - My new BAD A$$ RIDE - Auto Repair Near Me - Oxnard, California

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We just bought a Rogue with absolutely no hassle, no up charges or dealer add-on item, no wasted time, at a great price. Very easy and simple process. read more

I was met with the excellent sales person I dealt with, I purchased a Nissan Frontier at this dealership. After reading the manual, I still had some questions on proper use of the truck so I made an appointment with service. Well, I arrived on time, drove into the service port and was greeted by a service tech who, after hearing my request became very rude. "You made an appointment for that?" he replied through his Covid mask. He looked into the cab and said nothing is wrong with the truck. "I'll cancel your appointment!" he concluded and walked away. Very rude in every way. read more

Just got my 2016 Leaf back from service (battery replacement under warranty). Herb was amazing - great communication, professional, and always offered clear and correct guidance. He provided a free loaner while the work was being done and accommodated my schedule. We had a great experience in the service department with Herb. read more

Visited Team Nissan and Raymond helped me with my car services. The check-in was quick, my car was ready at the time that it was promised, and my car was nice an clean upon pickup. Raymond was patient on explaining improvements that my car would soon require. I would definitely recommend to visit Raymond at Team Nissan. Thanks! read more

Hard working people but frustrating dealing with the 5 hour wait. I am not sure if I will come back here or will consider another dealer. Probably, try another one that is more transparent in their costs and services. Best wishes to those who come here. The ladies up front are very polite. The service people also washed the outside of my car. Also they were nice enough to adjust the cost of service. read more

Donald the salesman was super helpful give my not great financial situation. Never pressured me and was more than helpful!

We had a fabulous used car sales experience with Team Nissan and our salesperson Abraham Gonzalez. We found a car online that we were interested in for our teen's first vehicle. We called the night before we drove down (150 miles) to ask a few questions and make sure the vehicle was still there. Abraham gave us accurate information and he came in early the next morning to make sure that the car was ready for us to test drive. The deal was easy and straightforward, including all of the negotiation and financing. The used car was missing a spare tire that we asked them to include. They had to order the tire and Abraham drove it up to us (again 150 miles!) a few days later. Overall the best used car purchase we've ever had. Be sure to ask for Abraham Gonzalez and he will take care of you!! read more

We bought 3 brand new vehicles from them. Paid 140k in cash. They were happy to take it. Our trucks were 4 weeks later than promised. Fine. Then, One of the vans catastrophically failed and the rear end spun out on the highway. I'm glad our driver didn't die. This is with 3k miles on the odometer. Their response? Call 1800Nissan1. Admittedly, I blew my top and said some things I shouldn't have, but their nonchalance made me see red. Our driver has two young kids. However, your dealer should be your friend, not passing the buck. They hide behind the franchise agreement and have done nothing other than pass it to Nissan. Then we get a letter saying "we have done everything we can" Ask them what happens when your new vehicle fails catastrophically on the highway at 65mph. Ask specifically what the dealer vs Nissan will do and you'll be surprised. Good dealerships will help you through the claim process and work with you. All they want is the sale. After that, you're on your own. Take your money to Galpjn. read more

The staff at the service center are rude. They act like they are doing you a favor by doing their jobs. I paid for free maintenance for five years, and seriously regret it. Every time I use the service center I get attitude from one of the employees. Last time I went they tried to corner me into giving them a positive review. After waiting 2.5 hours for an oil change they asked if I would give them a positive review and proceeded to give me a QR code to scan. I said I was busy and couldn't. Obviously their ratings are negative if they are asking customers to give positive reviews. read more

We had a pretty bad experience here recently with one the service reps who told us that we may need to pay for a new engine because we didn't get an oil change done on time. This is on a 3 year old car that was still under factory warranty and has automatic oil change reminders which we always keep up with. I tried to explain this to this guy but he just kept saying "not all models have reminders" and "we will see, we can submit your case but there is no guarantee they will pay for it" It turned out to be a $70 minor issue but he had us anxious for days. During the same visit, we also needed the radio swapped out because the volume button didn't work, they put in the new radio but didn't connect it, we had to go back and leave the car for an additional day. I tried to speak with the manager about these issues, he didn't return my call I had to pin him down. Once I spoke with him he just brushed it off, didn't think it was a big deal. Hopefully that employee got some additional training since. read more

Don't buy a car from these people! My daughter bought a car from them and her "extended warranty" they advised her to buy, doesn't cover shitt!!! One problem after another! Buy a car from someone else!!! read more

Great service and simple easy process for selling my car to Team Nissan in Oxnard. Special thank you to Rick Dennis for helping me through the process. Straight forward and honest discussion on car pricing. I would highly recommend anyone to ask for Rick when going to the dealership to sell your car. Truly an easy and stress free experience. read more

I have purchased several vehicles from Team Nissan and the sales and finance team are great. Their service on the other hand is horrible at best. Horrible communication and service. read more

My and my mom traveled from Santa Maria to Oxnard to check out some cars .Donald was such a big help ,he was really nice and informative . He was able to help my mom get the car of her dreams . read more

NO STARS!! Horrible service. My mother has been coming here for a couple of years for oil change tires etc... They took advantage of my mother! She is a single hard working person and they took advantage of her, why? Because she's a woman? I feel sorry for the woman and man that don't know anything about cars. So many things I'm upset about from not replacing filters that they said she needed and so on... but the thing that made me so mad is the tires and the tire sensor! She could have gotten in a bad accident if the tire would of popped!! We will never be back to this place ever!! If you have your mom or dad getting something done at this service place go with them and make sure the service people do there job right and make sure they don't take advantage of them!! * she paid $500 for 4 cheap tires * they broke the tire sensor and left it in the tire! when she drove the car, she can hear the sensor moving in the tire!! PLEASE MAKE SURE THEY CHANGE THE OIL, FILTER AND ANY OTHER SERVICE YOU COME HERE FOR!! Service/tire manager is the rudest most disrespectful man I know he repeatedly told my mom to her face she was a liar! he said he personally changed the tire and he did not brake the sensor.. he also said he couldn't touch her tires because someone else did this to her car not them!!! All my mom was looking for was for an apology and the sensor change that simple but this mad witch he didn't give his name was extremely rude to her. He's tall dark with black hair Mexican American? He also said he is the tire manager?? read more

Getting my oil change today Best Service I have ever received from any dealership! DANIEL FROM THE SERVICE AREA IS THE BEST! Always takes care of my vehicle and also takes care of my whole family, THANK YOU FOR BEING AMAZING DANIEL! read more

Team Nissan - Best dealership with the most friendliest staff! - Auto Repair Near Me - Oxnard, California

Also would be no stars if possible... the guy in the service department is sooooooo rude..defensive and possibly doesn't like women??? Or??? I don't know??? But women own and drive cars and we pay to have them fixed... so treat us nicely too!!! We also file complaints and write reviews.. I will never ever set foot in this place again. I notice I'm not the only one who is disappointed in your service. The guy in the parts was much nicer and smoothed out his colleague's bad attitude. I appreciate him! read more

I called the parts department and talked to Jeff on a Saturday - he didn't have the part I needed in stock (for an older Nissan Murano), but he promised to check with one of his third party vendors and call me back on Monday when they were open. They didn't have the part either, but he called me back and left a voicemail just to let me know that. I was thoroughly impressed with that and would definitely go to him and his team for any future service issues. read more

TOTAL SCAM ARTISTS! STAY FAR AWAY! As may read in my previous reviews of Team Nissan I have never had good experiences here...I have always felt like I am constantly getting ripped off here and after today I will never return. I paid them $400 five months ago to fix my air conditioner...they assured me it was leaking on the high side hose and that just replacing that one hose would fix the problem. I grudgingly accepted because I hate not having an air conditioner since I drive so much. Fast forward 5 months and my air conditioner starts blowing hot air instead of cold. The air conditioner work was still under warranty so I take it in to have them look at it. The guy writes everything up and says (and I quote) "By law I have to put something here for an estimate price, so I will just put an hour labor...if it is something we did wrong we can fix it for free...if it is not we can talk about repairs." I wait almost 24 hours to hear from them with no call. I finally call them and the guy tells me he has been trying to call me...apparently he forgot to enter my new cell phone number I gave him and he was calling the old number. (He says he called it 5 times.) And here starts the show... He says "Ok, let me get my notes about your car..." He gets back on the phone and says (conveniently) that the air conditioner is leaking freon but from another hose that they did not notice the first time and that it would be another 300 bucks to fix the air conditioner. He then names of a laundry list of things that HAVE to be done to my car. New front brakes, new fan belts, new battery, coolant system repair, on and on and on. He says it will ONLY cost me $996. HAHAHAHAHAHAHAHAHAHAHA are you serious?!?!?! Remember I went in to have them look at my AIR CONDITIONER for a warranty repair. I at no time asked them to inspect the rest of the car or tell me what I needed to have repaired. I politely ask him if maybe I can make an appointment for next week when I get paid (just to get my car out of there) and he starts to get all weird. He starts talking about the $110 I owe them for the hour of labor. (Remember he said he was just putting that down because by law he has to.) He then says he can leave the order open and if I sign something promising that I will come back in he will release the car to me. Yeah, sure...I will totally sign that worthless piece of paper, dude. I got my car the hell out of there and I will never, ever go anywhere near this dealership again. Every time I go here they never have any business (gee, I wonder why) and it always seems like I bring my car in for something that is free or will only cost 100 bucks and they always come back with a bill of hundreds of dollars more. I understand that times are tough but you are not going to make your monthly goals off me. I will take my business elsewhere. For my horrible experience, Team Nissan gets only my second ever sad face on Yelp. Shame on you, Team Nissan. :0( read more

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I will never go back there. I am going to drive to Van Nuys never had any issues there. Its s shame because i live very close to the Oxnard location. Not going to spend my hard earned money at this Dealer. I went in for Service and i will never again. read more

David was our Sales Expert. He did a great job! Worked the magic Numbers...very fast. No back and forth sales games. He got us from the beginning. Personable caring he even drove the vehicle once ready to our residence and spent time showing us all the electronic gadgets. NICE JOB DAVID!!! read more

Sales dept is good, tell them up front you want the best deal with no nonsense. If the dog and pony show starts,,, walk. Don't hesitate or let them get you in that boiler room and work you over but good. Just turn and walk. Service, friendly but with an appointment a simple Sentra oil change was over 2 hours and would have been longer if we didn't keep asking for our car. Asking once won't do it, you have to sit on them and keep asking and asking for someone to go get your car. Over - bureaucratic. So top heavy with management customers are lost in the meantime. We'll try and buy here again, but forget the service dept. We felt so ignored and helpless. read more

Thank you Team Nissan I just got in oil Change very happy with your service and love your coffee by the time I was waiting car was ready less than 1 hour wow again Thank you read more

The service people are friendly. This is a large dealership, has a large service center and the only one between Thousand Oaks and Santa Barbara. I'm a bit of a gear head and take good care of my cars so I'm very familiar with my cars and how service departments operate (as well as trouble shoot problems). Now days I don't mind taking it in to get work done on minor services. I wanted to get a synthetic oil change, new oil filter and wanted to change the power belts on my 350z. Power belts cost $160, synthetic oil change/filter $70 and air filter $26. I know I could have done all this myself for $100 or at an independent for $200 but I also wanted to visit the premium dealerships on that block while I waited. They called me when the car was ready. They had it washed (sometimes they don't). They do the usual check list. I check out all the work at the dealership before I drive off. I checked the belts, they were in fact new and the tension was OK. I also checked the coolant reservoir and it was filled to where I filled it the day before because they usually have to move it to get to the tensioners to replace the two power belts. Oil cap is present and screwed on. Good! Like any service business they try to upsell preventative services such as getting an injector cleaning, replacing the battery nubs with non-corrosive ones and this time an air filter. So I checked the battery and found the contacts were in fact non-corrosive ones already and looked fine. Nice try! (the service guy was there to see this as well) and I definitely don't need an injector cleaning. The one thing they were accurate on was the intake air filter and indeed I could use a new one so I purchased one. A for effort in the upsell department, 1 out of 3 on what I actually needed. I experienced friendly and satisfactory service. I will return to them for future services. read more

ask for Mitch Freeman! He is super cool, nice, and will work the hardest to get you the best deal and the car you want! I have talked to about five other dealerships today and nobody else took the time and effort to help me look for the car I want like Mitch! He is very easy to talk to and very communicable. read more

I went to get an oil change for $59.95 at their service center. With the coupon they were promoting for an oil change. Dropped my car off at 7:50ish, appointment at 8am. Went back close to 10am to retrieve my car thinking they would have finished. The man who helped me told me 30 minutes which I did not mind waiting. While I'm waiting I see my car parked and they went to drive my car to the back to start the oil change. Which is ridiculous to have started my oil change when I got there. But that's besides the point. I confirmed with the man multiple times the total which is $59.95. And he failed to inform me of additional charges such as the supplies and labor. If he would have been honest and mentioned the total of additional charges to begin with I would have never got my oil change there. I was shocked to be charged $211. And some change. Let alone labor for $93 that took them less than 30 minutes to do once I went to retrieve my car. And $100+ for the supplies that can be easily bought for less than $30 at your local auto shop for filters. I'm absolutely furious especially when most people including myself that don't have nearly that much to pay for an oil change. I honestly should have stayed with my mechanic to do it but he was on vacation and I needed my oil done asap since I was going to be traveling 600+ miles in a few days. I will no longer be a customer there especially since they continue to lie and deceive customers into thinking they are paying a certain amount. Without informing them of additional charges. For future advice, please inform customers of the total ahead. I honestly think because I am a woman they took advantage thinking I had no clue about cars or pricing. read more

Alfred Estrada always delivers on customer service. Very personable guy and I always feel like I'm going to visit a friend instead of going to get an oil change on my car. I trust the service team will deliver on their quality of work and timely service. Nick the shuttle driver is a true gem and total sweetheart and great conversationalist. Overall my experiences at Team Nissan have been top notch I can't see myself going anywhere else for service and maintenance of my Nissan Rogue. I love all of you guys! read more

Team Nissan - Nissan Rogue - Auto Repair Near Me - Oxnard, California

Donald Reyes was amazing with helping us purchase our Nissan Rouge 2021. He showed us the ins and outs of our car. Not to mention he answered all our questions. read more

Team Nissan - Donald Reyes !! Amazing ask for him personally - Auto Repair Near Me - Oxnard, California

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If I could I would give a 10 star to Sam Gutierrez I highly recommend to go see Him. When my husband and I went to look for a car he came right up to us very friendly started asking questions. The moment I started talking to him and explaining Sam what we where looking for, he immediately started helping us with the right car. The whole time we where there Sam was friendly and professional. My husband and I are happy with our purchase thanks to Sam. He is great!! Definitely recommending to others but to ask for Sam Gutierrez. read more

Took our remotes that we ordered from Amazon to Team Nissan to program. They warned us that because we did not buy from them there was a chance they would not work but that it would cost $159 to try. 1-1/2 hours later they told us that the remote would only start the car but would not open the doors. To their credit they only charged us $80. We left and went to PLAZA LOCKSMITHS in Ventura. They had them programmed to work in 15 minutes as well as installed the batteries that Team Nissan failed to do. We recommend that if you need remotes programmed DO NOT NO TO TEAM NISSAN in Oxnard. read more

I went to an A/C shop because my air went out they said a hose has a leak but I have to order it through the dealer ship so I went with team nissan, while I was there I figured hey just let them fix it I'm here now. When I got the call daniel the rep. says my compressor was no good "wow" I said but ok I let them fix it 2,500 dollars. Ouch but I needed it. A year later it's out again I dropped it off to them again and they billed me for a refill and Daniel tells me the warranty just expired "Really" I told them but you guys just replaced the compressor. He just smirked. And said sorry warranty just expired and charged me again. Then Daniel tell me just leave it with us and we'll look at it and give you a call. When he called me back he says oh your compressor is out "hello" NO you just replaced it. he looks at his computer and says oh I see it may just be empty so I said but I just had it refilled and a new compressor and I told you guys it's a leaking hose to begin with. This is ridiculous but now a new issue is going on with a loud sound In The engine so I left it to them to diagnose they came back to me with SIR. It's your transmission we need to replace it. Hu! Ok I believe you but I'll get a second opinion they were asking $ 4,800. We'll if it's needed but let me get back with you and he charged me 175.00 to tell me that. So I took it to Dave wilks transmission in Ventura they looked it over and found it was low on transmission fluid they filled it and it took care of the problem they saved me from a whole new transmission you can imagine how I felt. I believed them! And put my trust in them even though after they replaced my A/C compressor when it probably didn't even need to be replaced. I so expected team Nissan to be trustworthy I'm so disappointed I just can't believe it I was in awe. read more