Persia did a fantastic job with my hair! It came out beautifully and just how I wanted it! A little…read morebit on the pricey side, but it's so worth it! Highly recommend!

I'm new to town and needed to get my roots done. I had no idea where to go and have been trying to…read morefind new places based on online reviews since I don't know anyone here. I was open to a solid full color if matching my current color wasn't possible and perhaps a trim. When I called for an Anthony mentioned in reviews, I was told he's no longer here but the other ladies are experienced. I booked an appointment and came in over the weekend. I'll admit letting someone new do anything to my hair is nerve wrecking. I ended up spending 3 hours here and paid for a laundry list of services (color, partial highlight, low lights, toner, cut, blow dry). I was shocked when it was time to pay, $350 + tip totaling nearly $400. I haven't had highlights or low lights since high school! Maybe it's a thing here, I'm just not personally into it. I really like to keep things as natural as possible and don't like putting bleach or anything along those lines in my hair. I got home and cried to my best friend trying to explain I had stripes in my hair now and they look orange. My hair is naturally curly and not a lot of people know how to blow dry or flat iron my hair properly. I felt horrible that I was charged for a blow dry because as soon as I got home I immediately got in the shower to wash all of the product out of my hair, that was put in, in an effort to blow dry it. It wasn't sectioned and blow dried or flat ironed and it felt like a mess. It was also trimmed after this, so now that I've blow dried it and flat ironed it out there is a questionable section that appears to need to be trimmed. I typically get a dry cut after a Brazilian blow out so my hair is completely straight for it. I really wanted a Brazilian blow out until I found out that would be $350! I could have flown home to my girl in LA for my roots, and a Brazilian for less than this. Call me crazy but no hair appointment should be over $800. The girl who does my color, cut and Brazilian would loose her marbles if I told her this. All in all this just isn't a style or look I like or would want to pay to keep up. I feel like as soon as I need my roots done, it would be so obvious that I needed more stripes or whatever all of this is called vs just a solid root color. I'd hate to immediately go pay for a solid color to be put over the $400 service I just paid for but at the same time it doesn't feel like me at all. Although subtle enough (which again, why did this cost so much?!?) that most may not notice, I know that I never have this done to my hair. I saw a bunch of clients coming in which is great for them but this salon isn't going to be the one for me as often as my hair grows the price for services is just outrageous compared to what I'm used to paying. I like the solid dark brown sections and I'm completely confused as to how I had all of this excess going on when I specifically booked a root touch up or solid color and trim. Sometimes you feel a bit taken advantage of when things like this happen.

It's a welcoming and cute salon. There's reserved parking for clients, which is nice. Stylists…read moreseemed skilled, friendly, and the ambiance is nice. The online booking can be a bit much and confusing, but still better than having to call in to make an appointment. What I find frustrating is the gratuity. The MIDDLE pre-calculated gratuity was 28%. Does it say that it's 28%? No. Usually the pre-calculated amounts are 15% on the left, 18% in the middle, and 20% on the right or something similar. I would even accept 18% / 20% / 22%, but 28% as the middle?! That's crazy.

Camille is now my go to girl!! I had moved from Southern Cali to Texas about over 3.5 years ago & I…read morewas so nervous on finding a new hairstylist. I tried out three different hairstylist in Dallas & I was fed up that I would fly back home to see my own hairstylist. I then came across Camille's page on IG & noticed how engaging and passionate she is about hair. So I thought let me give her a try & I'm glad I did! She talked me through my haircut, not to mention she knows how to thin hair, which I need since I have horse (thick) hair. She also does spray tans! I'm telling you, she does it all!! She made me look fabulous with my spray tan for my bachelorette! Camille is the best, I trust her with my hair & I would trust her with yours!

I have been going to Natalie for years and as long as I continue to live in DFW I will continue to…read moresee Natalie. She knows what I want almost better than I do! Salon di Lusso has an extremely friendly staff and a fun and cool environment. 10/10

I just have no words that's my review, it was a lack of experience and communication, I believe in…read moreover communicating but listening is equally important. I believe teaching people in these moments are important because I could have said everything was great and you cannot learn from that but receiving harsh feedback is critical to growth, I'm not posting pictures because I have moved past it but will not visit again.it was a $400 mistake. The only two options is to let it grow out in two years or go color correct. I asked for a money piece and got a one color look and even after I went back to fix it they doubled down and was worst. My stylist was McKenna and her boss was no better. They are a bunch of talk, trust me I usually go to Tangerine and they always get it right but due to scheduling gave this place a try, never again I'm a corporate professional and it has wasted my time.

Jessica the owner is great at doing extensions! Know that the hair was very expensive but great…read morequality, The only thing is that some of the hair was way too blonde so I could not pull it up ever. That was a bummer.

Response to owner's reply: Your response only further proves…read morethe lack of professionalism and accountability I experienced. Saying "sorry" multiple times does not fix the fact that your team was inconsiderate and dismissive. I was explicitly told I could either wait AT LEAST 30 MINUTES or reschedule -- which, in other words, means leave. There was no genuine effort to respect the fact that I arrived on time, made a clear effort to be there, and arranged childcare -- which comes at a cost. Let's be honest: would a simple "sorry" from me be enough if I showed up 30 minutes late? Would I be let off the hook if I canceled under 24 hours and just said "there was a miscommunication"? Absolutely not. So why does your business expect different standards when the inconvenience is on your side? Instead of taking ownership and offering a fair solution, your response comes off as defensive, dismissive, and frankly, childish. Saying that "nothing would've been enough for me" is a weak excuse and a clear attempt to deflect responsibility. What would have been enough? A sincere effort to fix the situation, not a passive apology. This whole experience -- and your response -- reflects poor management, a lack of customer care, and a complete failure in how to run a responsible business. INITIAL REVIEW: Unprofessional and Disrespectful Service! This salon charges clients 100% of the service fee if you're late or miss an appointment -- but when they're the ones causing the delay, they offer nothing in return. I had an appointment with Kaylin and arrived on time. At the front desk, I was told she was running over 30 minutes behind. No one contacted me beforehand. When I asked if someone else could take me, they said no one was available. I explained that this delay was costing me both time and money -- I had arranged and paid for a babysitter. Their only response was that there was a "miscommunication." No apology. No compensation. No effort to resolve the issue. I was simply told to either wait or leave. The staff was rude, dismissive, and completely unprofessional. They held no accountability and showed no respect for my time. If the situation were reversed, I would've been charged in full. This one-sided treatment is unacceptable. Be cautious -- this place does not value clients, and they will not take responsibility when they're at fault.

I'm new to the area and had been looking to replace my amazing stylist I've had for a decade. I…read morehadn't had my hair colored in 4 months and I'd been trying to decide whether or not to embrace my roots. I can be a bit vague in that I usually know which direction I want to go but I'm less specific about how I want to get there. Laura's reviews were amazing and I loved her pics so I decided to check her availability. Not only is Laura incredibly lovely and nice, but she is amazingly talented. She helped to get me extremely close to my natural color while giving me dimension and depth. I love where she went with my cut and I LOVE that she sent me pics of the results because it really showcases her beautiful work. I'd recommend Laura to anyone and am so glad I found her here!

I am a Cali native - moved to McKinney in 2015 - and I have had a difficult time finding a stylist…read moreout here. ...until Laura. I had been blonde for fifteen years and wanted something different. She just gets me. There's no fanatics or drama; just knowledge and professionalism. Laura loves what she does, and she's great at it! October 2017. Love you MORE!!

I came to Scott hoping he could improve my hair color and texture. Scott made a 100% improvement on…read morethe color, texture, and cut. Scott is a perfectionist and has many years of experience. The vibe in the salon is the best I've ever experienced. I recommend Scott and the salon 100%.

I've been mulling over this review for a bit. I chose Scott based on strong reviews and had high…read moreexpectations, especially at this price point. Unfortunately, my experience didn't match that. I asked for long layers and trusted his guidance. He ended up cutting about 5 inches, but the final result feels uneven and poorly blended--the layers are choppy and difficult to style. I reached out afterward to see if it might be a styling issue on my end, but was told it was because I "didn't let him cut enough," which didn't make sense given how much length was already removed. For $175, I expected a more polished result and a more helpful response. I'm disappointed and won't be returning.

Megan is amazing! I come here for the magical Megan…read moreexperience. She has worked wonders with my hair. She has truly gone above and beyond the service, exceeding my expectations every time. She is an expert in color, I usually share a little bit of direction and she creates something better. I live about 45 minutes away (one way) and it's always worth the visit. Thank you Megan for all your great work!

I cannot recommend this place enough; I got highlights done with Mori and WOW. Besides the outcome…read morebeing fabulous, she worked with me every step of the way while making sure to maintain my hair's integrity and health since I have had it dyed black before. She took every measure to make sure my hair would stay as healthy as possible and made sure I loved every single thing, the color, the blend, the cut, every SINGLE thing was gorgeous. Never have I ever felt so comfortable with a stylist before. HIGHLY recommend this place, and Mori specifically!!!

Unfortunately I didn't have a good experience. It felt like he was in a rush. I came into the…read moreappointment right on time, went into the room and see he was still chatting with a guest. I said sorry and stepped outside. They continue to chat, I waited outside for around 8 more mins ( I was about to leave, now I think about it I should have). He washed my hair and used the towel to quickly dry it, immediately use the same towel to wrap around my neck. Since the towel was damp, that immediately triggered a rash on my neck. He cut my hair while my hair was dripping wet, dripping water wet. I was shocked and thought what? The whole time it felt like he was rushing me and rushing to the next appointment. Blow dried my hair quick. Since the customer is immediately lined up the next, When I left my hair still hasn't fully dried. I have to go back to the salon and ask him to use a blow dryer again because it felt damp. For what I paid $60 it felt unprofessional.

A friend of mine referred me to this place about 4years ago. It was great and excellent cut!…read more BUT about a month ago I came in town to visit friends and went back to this place for just haircut, it's just an ok spot. The area for head lying down and washing/sink looks messy, unsure was not cleaned or just some scale-forming impurities that haven't been taken care after years. Then the haircut, feels like he's in a rush. I addressed just a little short for my front but turned out way too short. When I went back home noticed some missing spots on the two sides as well... For how much you pay for and how it turned out, it's a little disappointing. I guess it's common nowadays for paying high price and get an ok quality service. Just don't expect too much of it.