super helpful customer service. it was a smooth and informative experience…read more thank you jessica c. ! :o)

This store is TERRIBLE. Do not come here. The lady helping us, Scar, didn't even know what she was…read moredoing. she is unprofessional and rude. she's new and claims that people leave bad reviews about her. She was trying to transfer my information from one phone to another. She had to go and ask for help from other people because she had no idea what she was doing. We also called this location to ask for help, and they kept hanging up on us. They are not helpful here at all and they are just lazy.

was welcomed by a young handsome gentleman by the name of David…read more He greeted me and was very freindly he made the expirence remarkable. Only thing i have in doubt is i DID NOT GET A HOLD OF HIS PHONE NUMBER;)

From the owner: Inglewood Premier Mobile Repair Service read more

THIS LOCATION IS TOXIC - STAY AWAY…read more Authorized Dealer - STAY AWAY - Corporate Only cuz they can offer promotions and pricing that AD's cannot... they just don't tell you this., HORRIBLE Experience ... they literally sent me away because they didn't have the phone I was looking for. I then asked, what would it take to put me into a phone today? Marco, the pole smoking mgr, he said, we have a phone we can set you up with for $400. This was the LEAST Expensive phone they had. I asked about the specific phone I came to buy and he said they didn't have it in stock. I asked when would it be in stock and his reply was, "we are not allowed to give that information because he was held at gunpoint by someone who was asked him the same question some time ago. I then asked him if I should go to another store and his reply was, "you have the right to do that" ...I then asked if he could call the Culver city store to see if it was in stock there.. he refused to help. I called the Culver City location and the guy was awesome. He told me the phone I was looking for was in stock... So there were no secrets there.. he was honest and straight forward, unlike Marco at the Westchester location. YOU HAVE BEEN WARNED TO STAY AWAY.

Worse customer service@ this location 8632 Sepulveda…read moreBlvd.Next to Wells Fargo Bank.los Angeles California 90045 RUDE MANAGER as well as ASSOCIATE every come in her in Either ignored entire Crew I told them I've been with this company for over 26 years and they looked at me like SO??? Also told them I have problem on my phone this time and I get a job called living on then they reset my phone but it still acting up so as I was leaving they said thank you God bless I said whatever and they said don't be rude and I said I'm not rude wait till I get Yelp review?? Next day I went to the Fox Hills Mall location in Culver City and those people are the best they're hopping my phone is working fine the young lady said your sim card is cracked so should you replace it for nothing and I'm very satisfied I will not go back to this location anymore even though I live around the corner I even was thinking about replacing my phone at the Sepulveda location but I'm not going to even though I have two phones with you guys for 26 years well so much for that the management and the crew need more customer service training

Switched plan from one company to this. Was told we qualify for this program even if someone…read moredoesn't have good credit or social. I needed to activate 2 phones that were shipped in as well. I had been without a phone for 5 days. Upon being helped we were told if we didn't have an account number from T-Mobile they couldn't help us. She later asked for Social Security number which I told her my previous company said I didn't need to provide one or have good credit for this promotion. She replied with "oh Ok" . She asked for ID and after a few minutes, returned back the ID and said that the last name did not match the account so we had to go home call customer service to update our last name and then go back into the store. When we call customer service they said the representative from store had to call customer service herself to verify that the person in front of her was the one making the account changes. Customer service advised we go to a t mobile store with expertise experience which I did. When I went in and explained everything she said they always get complaints from this store, she also said the lady from this century location could've asked for a second identification method which proved the first name matched and the last name was different (proving it was the same person). All of this was just so messy and it caused frustration over the last name. I was sent home with instructions to call customer service only for customer service to tell me this could've easily been done IN STORE. Caused me a third drive to a different location that had competent workers. PS. The account number she was asking for in the beginning?? she could've easily said it was the temporary phone numbers of the lines I was activating. -- although I didn't get a name, I can describe her as short Latina with round glasses. There was another way taller lady with glasses, it wasn't the taller gal unfortunately I didn't get a name.

Over all the store is clean and employees are on top of it but over all except for one employee,…read moremiguel "Miggy" very unprofessional obviously just wanted to make his quota sales that day he forgot to respond to me to let me know when the new product would arrive which they didn't have at the time so I had to get a more expensive one for the meantime but was going to get Re-compensated later any way he even gave me his number to communicate with him which I did mf read it and ignored me so I had to go down to the store to find out myself and luckily a gentleman helped me forgot his name but he just moved from Nevada to La real Big help ! Thank you to him ! Miggy get it together

Worse "authorized retailer" of T-mobile ever! Terrible…read moreexperience. I went in with no customer at the store, a rep was eating Cheetos and sent me away. He did not want to help with my old phone that I needed to return after I received my new phone (trade-in program). Told me that I have to mail it in or go to another T-mobile store. I went to another T-mobile store, of course they were helpful, took my old phone and gave me a receipt AND advised me to leave reviews for this specific 8808 S Sepulveda Blvd store for not helping a simple work for a customer. No supervision nor manager either. Lazy employees that need to be trained for a better customer services! I personally feel bad for the name of T-mobile if this is how they treat their loyal customers.

Rico the manager was AWESOME!! He took care of me right away! Anyna was also very friendly and…read morehelpful! I highly recommend this store for ALL OF YOUR NEEDS! Thanks for always taking care of me! A+ SERVICE!

The employees customer support is amazing, The employee who are helped me today are…read more 1. Ray 2. Joel 3. Jas Very professional, polite and super nice customer providers. Their humble customer service made me to love VERIZON more.

They did not disclose charges on a promotion and my bill over doubled when they said it would only…read morego up by $9.

Not all T-Mobile stores are the same very courteous professionally and knowledgeable and highly…read morerecommend recommended I have been to some real interesting locations where I don't get the same level of Support highly recommended with easy parking make this the Tmobile that I stick to go see jonathan for a smile

Outstanding customer service! The representative was professional, Andrea was so helpful. About 30…read moreminutes before closing and It was busy, but she made sure everyone was checked in and kept letting everyone know she and the other workers will be with them as soon as they could. At one point she managed three customers at once and I was one of them. Thank you so much Andrea

I have found my new phone repair shop! I had searched and got quotes from so many places between…read moreSanta Monica and Torrance and everywhere in-between, when I finally decided on Phone Repair Squad. I am so glad I did! My husband's phone was completely messed up from a drop and previous botched repair from a different shop, and Phone Repair Squad seriously worked their magic, and at a fair price and great reasonable working hours. I am so grateful and I highly recommend them!

Had a my battery replaced, It was very welcoming, I was in and out within 20 min, I couldn't have…read moreasked for a better experience