Happy,Happy,Happy is exactly how I feel with this company. Let me start off by saying I have worked…read morefor a few flooring companies in the past and have somewhat of knowledge of products and pricing. So with that being said our sales Rep Jason by far takes the Award for helping us with our flooring needs all within staying in our budget. I absolutely love the product that he sold us. Giving us our luxury look we were looking for, all while not breaking the bank. The Installation Crew deserves their own Award for Impeccable Service & Timing. I'm beyond impressed. Crew arrived at 8am sharp & left by 1pm. Very respectful and polite and efficient. So if your looking up flooring companies please don't pass Superb by I promise they wont disappoint. Ask For my guy Jason. April of Commerce Twp.

Great store with amazing service. We needed a solution quickly and Superb Flooring came to the…read morerescue. They helped us picked a perfect carpet and installed it quickly. Great price and great people. I highly recommend them.

My husband and I just went into this store to get a possible quote for our home. The gentleman…read morebehind the counter seemed annoyed that we even came in the store at all. He was annoyed that we didn't know what kind of carpeting we wanted already, and because of his degrading tone and absolute annoyance with us, we decided to walk out in the first two minutes of being there. As we walked out, he yelled at us. It's not that hard to know what you want! I thought the purpose of going to a carpet store was to look around at the samples. I've never been treated this way for absolute no reason in my life. I don't understand this company at all. I'm assuming he must be having a terrible day, but I don't understand why he took it out on us. I will never go there again.

Decided to use a local small business for our new kitchen flooring. We knew pretty well what we…read morewere looking for, made our selections, and got an estimate done fairly quickly. It took many follow ups to schedule the job which was a little frustrating, but once we got our tile installed we were mostly satisfied. Unfortunately, less than six months later, the grout in our new kitchen tile floor started cracking and crumbling in many spots. We followed up with Fairway to see if they could do anything but were ignored and from our previous experience with them, it honestly doesn't seem worth the persistent follow up. Very disappointing to have paid for high quality porcelain tile floor for the durability (we have small kids and a dog), and a year in it is completely falling apart and looks terrible. My husband is going to have to attempt to repair it if we can ever find the time.

Lisa and Davis are great to work with. Told them what we were looking for and they directed us to…read morethe perfect carpet. Price was very reasonable. The install was done as promised. was suppose to be 2 days to install the installer worked long and hard and got it done in a day. looks great !!! Thank You David and Lisa !!

We've been going to Main Floor Covering for about 20 years now and to say that they continuously…read moreraise the bar on satisfaction is a definite understatement. We shopped around to several places "just to keep them honest" before we settled on carpet for our house. Dave made us feel welcome and pulled several samples for us to examine and take home to see how they would work. He even had some more samples shipped to our house. The installation was great. Terry, the Installer, came in the morning on the appointed date, helped us move some furniture and got to work. He installed 3 Bedrooms, 5 closets, the Living Room and the hallway by himself in only 2 days. His attention to detail was awesome. You'd be hard pressed to find any of the seams he had to make. All in all, they weren't the cheapest but they weren't the most expensive either. The main thing is they were honest and fair. I will recommend Main Floor Covering to anybody that asks me where to get a great deal and quality installation on carpeting for their house.

Absolute Disaster!!!…read more I hired this person for hardwood floor grinding and refinishing. Pictures tell the story. If you are looking for someone to turn a simple job into an electrical adventure, leave a mess behind, and create new problems you didn't have before -- this may be the person for you. On top of the poor workmanship, he was extremely rude and disrespectful. He attempted to connect his machine directly to a live electrical line, which resulted in damage to the electrical panel and an expensive oven showing a "Bad Line" error. Apparently, quality control and safety procedures were optional. Blamed the panel. The job was left with trash scattered around, and somehow the priority became demanding payment before the work was completed. Asked for additional $150 to "dispose" of the trash that he left behind. To add to the experience, machines were left sitting on carpet, creating another potential mess. We ended up contacting the local police. A reminder for anyone considering hiring him: do not release payment until you have personally inspected every detail of the work. Before making the deal demand full clean-up and disposal of trash. Take before pictures. Check your appliances, check your electrical system, and check that your property is actually left in better condition than when he arrived. Unfortunately, the experience was not the kind anyone wants.

Recently, I decided to sell the house that had been rented out for 12 years. The red oak wood floor…read morewas in rough shape, so I requested several quotes and initially selected one for restoration. Then Nathan reached out and provided a quote that was slightly higher than the one I had chosen, but his estimate stood out for its professionalism and detailed breakdown -- including shoe molding removal and replacement of damaged boards. I decided to go with him, and I'm so glad I did. Nathan communicated promptly and understood exactly what we needed. He and his coworker Leeland clearly knew their craft and did a fantastic job. They paid close attention to every detail, working carefully around the corners, closets, and especially the badly worn kitchen area. The floor now looks brand new and will surely impress potential buyers. I highly recommend their work!

Bought second floor carpeting after living with Karastan for over 30 years with no problems, just…read moreneeded a change in color. The nightmare begins, during COVID time frame carpet laid turned out to be from different color lots, manufacturers agreed to replacement. The second carpet was laid with a "shear" defect, that is a grove cit into the middle of carpet that looks like a one inch racing stripe. I asked how can this happen, didn't anybody at Reimer look at the carpet rolls prior to installation ? I guess not. Reimer offered a "settlement" which I foolishly accepted because being near 70 years old, I couldn't move all the furniture on the second floor for the third time. The problems soon started with the second carpet, ripples started to appear. it seems going forward , Riemer was going to charge to come out and look at ($75) the ripples and than charge for the repair. They have been out at least three times for ripples and over $500 dollars to take care of this issue. It seems to be a great profit stream because it was poor installation from I read on Google. just to add to this, areas that they had to de ripple, seem to be holding. but now the ripples are going to new areas . I feel like ripping out the mess and starting over with another merchant, I can't believe it's worth the money to have a endless cycle of restretching. Truely don't know what to do.

Experience thus far... 1) Purchased expensive wool carpet…read more(we were told it was carpet). 2) Manufacturing process took a long time but we were patient. We were told our carpet installation was "tricky," and required an experienced installer. This should have set off alarm bells as you will see below). 3) Carpet installation was scheduled approximately 3 months after order. 4) Install date arrives. We had moved everything in preparation. 5) Carpet and carpet pad are delivered. 6) Install team arrives. Lead installer has more than 35 years of experience. Seemed like a very credible guy. Other guys indicate that he is the top installer for Riemer. 7) After about an hour of analysis, lead installer tells us that the carpet cannot be installed. The carpet was designed only to be a rug and that the multiple seams we needed would look terrible. He demonstrated this by trying to cut the carpet/rug in front of us. 8) We ask what are our alternatives? Answer - carpet has to be returned and we need to start from the beginning in choosing a new carpet. 9) Lead installer said same thing happened a month ago and the customer had to choose different carpet. 10) Carpet and pad are returned to Riemer. 11) We started a new online search for carpet. After about 10 days, we had narrowed the search to two options. 12) Salesperson finally gets back to us after about 10 days. She indicates that they "found" an installer who will install the carpet without a problem. 13) Salesperson indicates this has never happened before, despite the fact that the installer with 35 years of experience said the same thing happened a month ago. Who is lying? Our experience is that it is typically the person who has a motive to lie. 14) Salesperson indicates that manufacturer will not take carpet back. Obviously therein lies the motive. Riemer is in a bind. Salesperson says we have no choice but to take the carpet with the new "special" installer. 15) We feel like this is a shakedown. What should we do?

Please do not use this company. I have been dealing with a nightmare due to their fraud. They will…read moredissapoint you, overcharge you and destroy your floors during the install process, if they show up.

I had given the installers a low rating because they were two days late. Well, they got here today…read moreand the floor is already looking great. Very professional, cleaning up after themselves, and nice guys. Nice surprise! The people we dealt with at the store in Redford were extremely helpful as well. Second time we have had a wood floor put in by LL and we are pleased with the results.

I called James after a horrendous experience with Detroit Epoxy! My floors were to the point where…read morethey had to be completely redone because of the poor quality of my previous contractor! However, James saved the day! After a consultation and two days of work my floors look amazing! He was fair priced and I highly recommend!

James and Nathan are the equivalent on snake oil salesmen…read more They assured me that the floor would look great like the pictures of their supposed previous work and that the cracks and blemishes in the concrete would add character and beauty. What I ended up with was a horribly ugly floor that looked as bad or worse than when they began. They left one day after collecting the second of three payments and I never heard from them again, leaving me with an unfinished and ugly mess of a floor. Subsequent concrete companies told me they would never have attempted to polish and stain concrete as damaged as mine was and certainly not a dark color that only emphasizes blemishes. I ended up tiling over their work. losing a great deal of time and money in the process. I'd consider legal action against them if I had the time. I wonder if that's why 1/2 way into the job they asked me if I was a lawyer or if I knew any. Each day one or the other would be late and it was always "I forgot today was my day to pickup my son. ". Or had to leave early because they forgot something else they had to do. Avoid them or at least get second opinions!!

TLDR: DO NOT HIRE THIS COMPANY! I'm out $12k and have to pay another company to replace the floors…read moreFour Seasons destroyed. When I first met with Rob he came to the house I had just purchased and was very confident as he made his way around my house looking at my floors. He explained the type of wood floors the house had and made sure to give me a timeline for how long the job would take. He concretely stated it would take 3 days to complete the work. His confidence gave me confidence that he would do a great job. After receiving the quote for roughly $12,000, we pulled the trigger and hired Four Seasons. We scheduled the work to be done before we moved into the house with the 3-day window Rob stated would take the crew to complete the job. When the crew showed up, they laughed in my face when I told them we were moving in. They said the job would take a week at minimum to complete. I didn't have an option to bump back my move in date as I was moving from across the state and had to move out of our old house. Rob came through and said they will have to do 1 floor first then the other and we'll have to move our furniture around to accommodate. I was annoyed but, it was getting done so, whatever. Once they got our dining room/den sanded down, it was explained to me that the floors were engineered hardwood and they sanded through to the plywood in a few spots. Oops! Rob said "no big deal. We can come back later and replace those few boards." They also never finished reinstalling the shoe molding through roughly 50% of the house. He claimed he would come back "in a couple of weeks to get it finished up." So, I had him come back to replace the boards in the floor and look at the molding in which he said "no, you can't really do that" and said we should just replace the whole floor in that room for "about $4500 to $5000". Understandably, I was pissed but what could I do? Fast forward 6 months and we're in the middle of summer and humidity. With the increase in humidity the parquet floor in the family room buckled in 2 different directions. This floor has been in the house since 1962 and has never buckled. However, when he refinished the floor he said it was "loose and needed tightening." to which he then tightened and glued the ends so it would stay tight. He claimed to have "fixed" the floor. Now it's so tight that it doesn't allow for expansion and contraction. I messaged Rob about this to which he got an attitude and said that it had nothing to do with his work and it was a moisture problem I needed to solve. I let him know this has never happened in the past and he said they I should just contact a different professional. I've had 3 different floor companies all come out and take one look at the floor, shake their head and then apologize for laughing. Every company has let me know how I got screwed in the deal and they the sanding of the engineered wood should never have happened and the "tightening" of the parquet is what ruined the floor. To say that I'm disappointed is the understatement the year. I spent $12k on "refinished" floors that now just have to be completely replaced because Four Seasons came through and essentially destroyed them.

Terrible! Their main crew was busy doing another job, so they had to sub contract my job out. The 2…read moreguys they used were terrible, they smelled like maijuana everyday. We left for a week to stay in an air bnb while they sanded and restained our entire main level. When we retuned there were huge roller marks on the floor in the foyer right when you walked in the fron door. There were at least 3 or 4 foot prints thought out the floor. They came back to repair all these spots, we once again had to leave the house. instead of redoing the entire area they tried sanding and restaining these spots in sections which made things worse, They ended up having to come back a 3rd time, to resand the entire floor and do an entire new stain and coating. We were not able to use our home for a second week. No discount offered, no apologies. We had to find somewhere to stay and eat out every day for that second week. When the mistakes were fixed, the owner Rob could have cared less if everything was corrected or if we were happy, all he was worried about was picking up a check. He was like dealing with a used car salesman. Would NEVER recomend this company or will ever use them in the future.