Any maintenance due on your car Roy's auto repair is very good. They have very good Mechanicsread more

I was stressed, car was overheating, I was way away from home, just not a good time...plus, let's…read morebe real, my work car (the one broken) isn't the nicest gem lol. So I called Roy's because they were right by where I was dead. I'm glad I did :) I didn't have anything but nice employees through this whole process. They were able to very quickly (dropped it off on a Thursday expected for a Monday/Tuesday appointment...I get a call Friday afternoon with an update! I know that's not the norm, but I'll take it ). Couple hundred miles on so far, no issues outside of the ones that were already there lol. I'll be bringing our fleet to these guys moving forward. Thank you guys for the great experience! As a side note to pricing; it was right in line with what I would imagine anyone else would be. I'm sure it could have been more and could have been less, I wasn't shocked by the amount. :) 2009 Pontiac G6 for reference

Great work at a fair price. Very happy with the diagnostic and work they did. I recommend them if…read moreyou got a car issue, particularly transmission.

We've been taking everything automotive to Ted over here since around 2011 and I gotta say, you…read morewill not find a better mechanic. He and his guys are as honest as the day is long, they will not sell you something you don't need and they'll even try to help you find ways to, not necessarily by pass things to be done, but the most economic way to go about your repairs. Dollar for dollar, they are hands down the best repair facility I have ever found, but especially in the area!

If I could give zero stars, I would!!!!! This is definitely…read moreNOT a place I would recommend. The office person Glen will tell you whatever you want to hear. I was given a price of roughly 2500.00 to rebuild the transmission and would take around 3 to 4 weeks to be completed and had to pay 1200.00 up front to even start on the work. After 3 weeks, I called to see how much longer, I was told Glen was out of the office and would have to call me back, but he never did. Sometimes, there was no answer at all during regular business hours. Drove to the shop during regular business hours, and they were closed. No body around what so ever. When I was able to talk to Glen, I was told "we're waiting on the part" called again and was told "yeah your part came in, but your car was pushed out of the garage because it was taking too long for the part to come in and your car was put at the end of the line and they were working on other cars. They damaged parts on the car and then charged me to fix it. I had a manufacturer recall part, and when I dropped the car off, i asked if they could reach out to GM on the replacement, I was told they wouldn't do that. I would have to take it to a GM dealership to have that work done. Well low and behold, they replaced it and charged me 296.00. I said that it was a recall item, and you told me you wouldn't touch it. Glen's response was "well I had to replace it to get the job done correctly." When all was said and done, it was close to 6000.00 and 6 months later. So on top of 3500.00 more for the repair, I had to find rides, borrow cars, and even had to rent a car and had to pay for it out of my own pocket. SO UNLESS YOU DON'T MIND PAYING OVER "DOUBLE" THE QUOTE GIVEN OR IF YOU REALLY DON'T NEED A CAR TO DRIVE, THEM BE MY GUEST AND YOU CAN GIVE THEM A CHANCE. "MAYBE" YOU'LL HAVE BETTER LUCK THAN I DID!!!!!!!

The manager is someone who will tell you what he thinks you want to hear. He over promises and…read moreunder delivers. Once he has your vehicle, communication is almost nonexistent, answers are few and far between, and the estimated price becomes much more. He had my vehicle for almost SEVEN months. He committed to things he did not deliver. When I received the vehicle back, the carpet in the cab was dirty, i found i had not been informed of parts replaced beforehand, and some of the original parts replaced had been damaged. I have asked more once for Glenn to fulfill what he had committed to and he has yet to live up to his end. This shop is closed, but he is now located at the Austin Transmission in Mehlville. Buyer beware. If you ask me, I would suggest using a more highly rated shop. If you pick this shop, Ron [the manager] seems to be the more reliable contact.

OMGoodness!!! What service. I dont know anything about cars…read moreother than getting in starting it and driving. When my team and I went to Jackson Tennessee for a volunteer event my car stopped on us. After 2 tow drivers and the Sam's Club mechanic couldn't figure it out, I looked up a repair shop and God gave me Christian Brothers, under 2 miles away from where we were and very kind and understanding over the phone. Unfortunately it was a holiday weekend and we would have to leave it. This was no problem but I was going to have to come back to get it if it was worth it. OMGOODNESS I fell more in love with the service and work. Brian was amazing walking me through every step and sending photos and videos. This helped so much. I cant say enough. Clean, informative, helpful and respectful and not making me feel bad that I didn't understand. I Thank them all for the work and service.

From Chicago, my daughter goes to college in St. Louis. She called me last week and told me her air…read moreconditioning went out in her car. As you know, that's not good news if you're braving the hot and humid St. Louis summers. I had experience with CB in Chicago and Dallas, so I gave them a call. Here are some thoughts about CB: -They got my daughter's car right in. This was a relief since we were renting a car for her until hers was fixed. -They recommended a rental car place, and Haris was very helpful and accommodating! -Communication was thorough, and very friendly--via text and phone. -They sent me a text with links to pictures and diagnostics, so I could approve or deny recommended work, which included cost estimates. -They sent me a very simple text link to pay for everything. -They got it done sooner than expected. -It's great to have a mechanic in a city 4 hours away from home that you can trust your daughter's car to. Job well done. Highly recommended!

Bad service, never delivered their promises. Went back several times and employees changed every…read moretime going back. It took a whole day to fix a flat tire. Talked to manager at different times and still never improved.

A few years ago they replaced the radiator in my minivan. The next day while driving to work a…read morenasty noise started and smoke started coming out from the engine compartment. They didn't tighten the transmission hose connections. My newly rebuilt transmission was trashed. The BBB ruled against them. They agreed to pay for the transmission repair -- then never did.

2018-06 / June I…read moredrive a 2005 Chrysler that is now 13 years old. The odometer just turned over 100,000 miles... thanks to a short drive to the office the miles have accumulated slowly. The car's not fancy but is paid off and drives well... thanks to JB Auto. It's much better thanks to some recent repairs. They replaced the oil pan gasket, and now the small leak is gone from the garage floor (Goo Gone had cleaned the concrete just fine; I just wanted the leak to stop). That provided a side benefit that, removing the pan enabled all the oil and the grit and grime from the 100,000 miles to also leave the engine. Then we confirmed two of the three engine mounts were worn down, so JB replaced them, too. The car now runs and sounds smoooothe.... so nice. Thank you, JB Auto, for keeping the car running so well! 2017: Our car required no repairs for eight years, but a few these past couple years. After the last repair we explored trading-in for a new car. I wanted some more confidence in our decision. I knew J&B from driving past it, next to Ballwin City Hall, on a regular basis, but just hadn't called them until now. I explained that we just needed to make a "should we keep it or trade it in" decision. Grant helped get us scheduled quickly. Their review was a good one, thorough and competent. It happened to also provide good news... the car is incredibly solid now, and may just need a couple things as it approaches the 100,000 mile mark. That was comforting overall, and on the pocketbook. We look forward to returning to J&B as soon as we do need repair work and do recommend them to others, for their honesty and straight-forward way of making sure the cars we drive keep running. Thanks, J&B!

I drive a 2010 acura MDX which I wanted them to install license plate lights and fog lights on…read more After a give me a price of one hours labor which I had no problem paying they then brought me back saying that they would have to 1 take off the entire front bumper and to that they couldn't get to the ones in the back behind the license plate. They basically just did not want to do the work even though I was willing to pay the price and then outright lied to me about how it had to be done. I went to Dobbs and watched the guy install both sets of rights in 30 minutes. I should have known better when my mom brought her 7 series of here and they wrote her seat controls and just told her these things happen. If they didn't want the work they should have been upfront and not gave me the run around

Went to economy car center for a oil change. Turned out that jiffy lube had put the plug on so…read moretightly it busted and I was losing oil. Gary spent a great deal of time trying to find a replacement but couldn't. We found it on Amazon and they did a stellar job of completing the repairs. Ill def be coming back. They were honest, quick and kept me updated.

Economy Car Care Center made things right they're all good by me. quick service excellent service…read more And no overcharge..

I've used CP Transmission to repair brakes, rotors and replace tires and have been satisfied with…read morethe service. Then my Chrysler Town and Country started spewing gas out of the tank when I attempted to pump it. On line inquiries indicated the repair might easily be hundreds of dollars. Several failed home fixes later I gave up and drove the van to Chris' shop and was completely relieved when he told me I only needed a simple gas cap replacement! The shop is immaculate. The repair was done quickly and effectively the first time. I highly recommend Chris and his professional staff.

Cannot say enough about the service and honesty of this company. They were upfront with me about…read morethe fact that whatever was going on with my car was unusual/hard to diagnose and might take some time to figure out. They didn't overcharge us for labor or how long it took to diagnose and fix the problem. Very highly recommended!