Went in dreading the whole dealership experience and were blown away! Anthony met with us and made this process the best ever!! Had a trade in, he got us out from it and even got a little towards the car we really wanted but we're sure had no chance. He and Shawn worked their team magic and we walked out Hyundai owners! Between Anthony and Shawn we are now a Hyundai family, previously a Honda and BMW one. We cannot be happier with this awesome experience and will recommend this dealership to anyone looking; will be returning when need to add another four wheels to the family! read more

Shawn Smiley, Finance Manager, was not honest in telling us that Gap and Warranty were to be purchased on our contract. Therefore, I returned to the dealership within 2 days and canceled these items in person. I was told the amount would be refunded and reflected in my Amount Financed with Hyundai Motor Finance. I emailed Shawn Smiley 3 other times asking for update on my refund and his reply was that it would take 60 days. He did not reply to my last email sent 03/25/24 - 5 mos after my cancellation. I spoke to Hyundai Motor Finance and was told they never received notification of the cancellation. HMF says this happens alot where dealership's Finance Dept says they cancel items and then don't. HMF said they will enter a formal complaint against Shawn Smiley and expedite my refund. Posting this review to caution other buyers to follow through when they cancel items sold through Finance Departments at dealerships. read more

From 2 hour wait time to broken wiper blade that resulted in a scratched windshield!! They are a full service nightmare of double talk and take no fault for the short comings of the service department!! I have bought 4 Hyundai vehicles in 2 years my last was a 2022 hybrid with 7500 miles went in for a service and it's been a nightmare dealing with Carlos the service manager on a scratch from who ever washed my car after the service!!! Will not be purchasing anything from this dealership AGAIN!!! read more

I dont usually write reviews but the stellar sevice I received from James and Chris requires me to write something. As a first time car buyer, James was patient and friendly with me. He made sure I was informed and confident with my purchase. A true professional. Chris was also very friendly with me. He made me feel well looked after and made sure I knew all the technical stuff I was covered with on the extended warranty and maintenance service. I hope all my future purchases are with reputable people like these two upstanding gentlemen. read more

Kudos to Travis in the service department. He was assigned to my warranty claim and processed everything quickly. I expected a long wait and lots of back and forth but he truly took care of EVERYTHING within a few days and put me in a rental while I wait for my repair. Truly appreciative to him and his team. read more

I have no words to express how pissed off and upset i am right now. My last service here was on 9/27/2020. They did an Oil change and got a few other things done as well. Here we are almost 3 freaking months later and my car HAS NO FUCKING OIL IN IT!!!!!!! Completely bone dry!!!!!!! Like a WTF!? I work from home and there are/were no oil leaks in my driveway/ garage. It's either they didn't put enough oil in or they didn't put oil in my car at all! If it wasn't for my " Check oil pressure light" coming on i would've never known. I have been driving around town with no oil for almost 3 months. This is NOT OKAY and now i am scared there may be metal shavings in my engine which will make the situation worst. I have an appointment today at 7am so they can check things out. I will come back to provide an update... read more

Temecula Hyundai - No oil!!! - Car Dealers Near Me - Temecula, California

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I went to this dealership to purchase a vehicle at their advertised price. They refused to sell me the car at that price and attempted to add an additional $1900 to their advertised price. I could not believe that they were able to do this, since I was willing to pay them their full asking price. There's more going on here as well. At first, they tried a bait and switch, showing me a different car but leading me to believe that it was the advertised car. When that didn't work they said the car wasn't on the lot. When that didn't work they tried telling me that the car may have been sold. The level of deceit and dishonesty that this dealership exhibited is appalling. I called Corporate but apart from apologizing they are not too interested, saying that the dealers "can set their own prices". Well, I guess Hyundai doesn't care much about what there name stands for. read more

I've been to quite a few dealers over my lifetime but I can honestly say that the service I just received from Travis Kuhn far exceeded anything I've ever experienced! Travis went above and beyond with helping me fight an issue I had with Hyundai Corporate. I was very frustrated and stressed about a defective part on a 2019 Elantra and I would have never gotten this issue resolved without Travis fighting on my behalf. His empathy and understanding of our situation and his commitment to see this thru would restore any person's faith in humanity. It's rare to see people with that kind of sincerity, dedication and commitment. I hope Temecula Hyundai knows what a gem and an asset you are for making them shine with your stellar service. God Bless you, Travis!! read more

I recently bought my second car with Temecula Hyundai! I had the best experience and they were flexible and able to work some numbers with me! My sales guy was Leo, and he was amazing and was able to show me many cars in my price range. I went in looking for a used car and ended up leaving with a brand new car and I couldn't have done it without Leo and Dean. Dean was able to give me a really good deal, we had good conversation and overall I had the best car buying experience with both Leo and Dean. Dean was able to talk to me about numbers and giving me other options I could go with. He was super patient with my mom and I and understanding about what I wanted and why I was there! I can't thank him enough for working with me and giving me the best graduation gift:) read more

Temecula Hyundai - Car Dealers Near Me - Temecula, California

I had a great experience taking my car here. These guys hustle to serve in the most professional way. Travis and Carlos were my service person and manager and did a stellar job, thanks again! read more

Before landing at Temecula Hyundai, my girlfriend and I visited other Hyundai dealers in the area that did not provide any customer service and made for a lackluster customer journey that pushed us away from buying from them because of that treatment. Being that this was her first experience with a Hyundai dealer, I was hoping she would have a great first impression; until we visited Temecula Hyundai! The sales staff and service manager Alex went above and beyond to make us feel truly appreciated and welcomed to be their potential customers. They are all SO friendly, kind, thorough, well trained and quick! I'm so happy they were able to make my girlfriend's first buying experience so fun, informative, exciting and pleasant. We will definitely be coming back to see Alex and his team the next time we need another car. Definitely recommend! read more

As far as service needs goes, the service manager Carlos is great to work with and I believe the Techs work hard to ensure safety is addressed and issues are mitigated. However, regarding parts, do your research, I was quoted $122 and change for a Windshield Fluid Motor Pump PN: 98510-2V100. I looked on Amazon and ordered the exact same Hyundai part for under $25. If I had gone through with the service and the part through Temecula Hyundai I would be looking just shy of $250 for the parts and labor charge - assuming labor is $100 per hour. Bottom line: always best to check and see if you can obtain the parts through second hand rather then pay 5x what the part may be worth. read more

Service center is shady and will gundeck your maintenance I've been coming here for a year to get my Hyundai serviced. I've serviced my car with other Hyundai dealerships and this place has the laziest technicians I have ever encountered. They will NEVER do a multipoint inspection not as thorough as other dealers. Case in point, they have NEVER checked my battery. When I asked the service advisors, they said that you would have to explicitly tell them to check the battery upon arriving. If that is amount of attention to detail they put, then you already know they don't give a f*** about your car. Eventually my car battery died in the middle of nowhere and to scramble to get jump started. That situation would have avoided if they just check the battery like normal dealerships do. I don't know if it's the service advisors or technicians not doing their jobs. I've been coming here for a year now and they NEVER TOPPED my fluids. Coolant and wiper fluid were almost empty a year after I started getting serviced here. When I came in recently, I explicitly told the service advisor to top of my fluids, which I was assured they will. When I came back to get my car after it was done, I popped open the hood and lo and behold, my fluids were still low. This is dealership is just so blatantly deplorable. read more

I went to buy a car with my daughter, The sales guy was reasonable, no personality and could not make any decisions without a manager. My biggest problem is their dishonesty. They keep changing the deal around and moving costs from one column to the other. Pay attention to the bait and switch. Also the dealer installed add on's which they say are 'mandatory' are a complete and utter rip off. Nitrogen in the tires $399 ($40 any tire shop). Forever battery $499! Window etching $499 door edge protection $499 and the paint protection $1250 all these numbers are absolutely absurd. At best $600 for everything if you even want it. When the deal failed the sales manager turned into a completely different person. Totally fake. Do not trust them. Please feel free to contact me, 9516942545 read more

Recently brought my car in for an oil change and tire rotation. After waiting more than an hour, I was told my car was ready. Unfortunately, the service folks were dishonest. I marked my rims before taking the car to the dealership so I could verify they actually rotated the tires. Sure enough... they didn't. When I informed the service advisor I marked my rims to confirm the tires were actually rotated... he gave me the deer in the headlights look and actually tried to argue they had rotated the tires and would confirm via their video surveillance. I assured him they did not and the video would verify that. Needless to say, they lost my business. I prefer to deal with folks who do honest work. read more

Our car is a brand new 2024 Kona and we've had 4 incidences where the car randomly would not start so we had to have it towed to Hyundai in Temecula. They would keep replacing the battery but wouldn't give us an explanation as to why the battery kept dying. This last time it happened, they called us and said the car was ready, so we arranged to pick it up at 7pm after service closed. Service was going to leave the keys with the sales department. We live in Laguna so it took us 2 hours to get there in traffic on a Friday night. We dropped off our rental car when we got to Temecula, and took an uber to Hyundai to pick up our car. We arrived on time. However, when we got there, they told us service forgot to leave the keys with sales. So we were not able to pick up our vehicle and we were stranded. There was no apologies or any reason or explanation why they told us to come get our car but never left the keys. Nor was there an explanation as to what was wrong with the vehicle except they replaced the battery again. They were very rude and it was like they were putting the blame on us. They actually threnghtened us stating if it was rats or something doing this to the car then we would have to pay for it. Of course it wasn't rats but nonetheless that statement was uncalled for especially since the vehicle is only 5 months old and still under warranty. read more

Just bought a car from Hyundai in Temecula. They are so far ahead of the competition! We had visited other dealers in the area but these were by far the best. Plan to go back later this year to buy another car from them. Update..........However, I did have a tire blow out the next day ( fault in the manufacture of the tire wall) and the service department couldn't help except to say come back on Tuesday and we will replace it ( less the $50 excess they " forgot " to tell us about). As it was Friday at 4-30pm and we had a trip booked for Saturday, our only option was to buy a new tire ourselves at a cost of $165. We were not happy . However, when I went back on Monday Hyundai agreed to reimburse the $165. The sign of a great dealer is when something goes wrong and they fix it. Ten out of ten for service. Thank you. read more

We had a great experience with August Boesler & would absolutely recommend him. We came in with a 2017 Tucson and left with a 2021 Santa Fe Limited with a great deal. Great dealership, great service, you don't have to shop anywhere else. read more

Temecula Hyundai - Car Dealers Near Me - Temecula, California

After searching far & wide I found Temecula Hyundai which had the exact model and color of the Sonata I was looking for. I made a deal over the phone and drove over two hours to get there. I was happy to say that there was no bait and switch and they actually saved me $200 vs. what was promised to me on the phone, so no complaints! James and the manager Alex were both fantastic to work with and answered all of my questions. I was in and out in less than two hours! Maybe my best dealership experience ever. Will definitely be back! read more

I bought an all-electric Hyundai Ionic 5 all-wheel drive car from Riverside Hyundai. However, since I lived in Temecula I intended to get my car serviced there. So first let me say that the personnel in sales and parts are nice and helpful, but they are massively understaffed. I ordered paint because the rim molding around the tire seemed to have just rotted away. Hyundai says it looked like a shopping cart hit it, but I think it was a defect. In any case, when I got the touch up paint, it was the wrong color. It turns out that the rim area is a darker grey than the rest of the body and they don't have the touch up for it. They did return my money, but I waited 4 weeks for the touch up paint and had to go in to the dealership to remind them. The guys in service are ok, but not friendly. I had a rough time making an advance appointment. The General manager is a nice guy. but what he promised me never materialized. Let me back track a bit. Riverside Hyundai Salesmen do not know enough about the Ionic 5, and the two year free charge ups are really bogus because Electrify America has few places in Southern CA and the places they have are often troublesome to charge your vehicle. Their support is not very good either. I had to get Southern Cal Edison to change my plan to a variable plan so I could charge the vehicle after 9pm. This was not going to happen until September 9th. It actually happened on September 12th. Now, the General Manager offered, since there are no Electrify America's in Temecula to charge my car if I came at 7am. I did, but they only have two chargers that you had to pay with a charge card. I ended up going to Murrieta to charge up. Having said this, here's why I would not purchase an Ionic 5 electric vehicle. I have "all" wheel drive. I'm supposed to get at least 250 miles. That's misleading. You really get around 160 because your radio, A/C etc. takes away the power. Plus, there are 3 modes of travel, SUPER, REGULAR OR ECONOMY. Only economy gives you that 160, Regular has more pickup and costs more energy. Here you get around 150. So I have to fill up every few days. This is a pain. Second, there isn't enough actual storage and fitting 3 in the back seat is difficult. The dashboard is difficult to operate and to set things always takes several steps. I think the biggest travesty is that I overpaid ($65,000 with trade in) for a vehicle that gets less performance than advertised. They do not even provide you with an adequate charger. The charger they give you is a 110 volt that can only "trickle" charge the vehicle. It would take you a week to charge the car. What you need is a 220 volt 25 foot charger that costs $400 and up, not to mention $650 to put such an outlet in your house. I have acquaintances who get much better performances from the Mustang and the Tesla Y. Look into those first. read more

My mom needed new wiper blades and was convinced she would have to make an appointment and spend hours waiting at the service department. I called Carlos and he said come in and get the wipers at the parts department and he would be happy to put them on. It happened just like that. Carlos is wonderful. read more

Had a wonderful experience working with the salesman Ryan R. He was very friendly from the start and very informative throughout the whole process. He took the time to sit with me and go over every detail of my new Santa Fe. I highly recommend working with him! Also had a great experience with Pedro the sales manager, very helpful! Last but not least working with Chris in finance was one of the best experiences I have ever had! Best communication ever and worked so hard to get things done! What's a great guy! read more

My husband and I had just had a strange experience with a different Hyundai Dealership (cough Hyundai cough Moreno Valley). Right after that, we drove down to Temecula Hyundai. Wow! The experience was like night & day! As soon as we arrived at Temecula Hyundai we were greeted by friendly happy helpful staff who went to grab a sales consultant for us. The dealership is modern, inviting, and well maintained. August was our sales consultant and he was AMAZING!!! He made the whole experience of purchasing a vehicle soooo easy and dare I say.....ENJOYABLE! August really went above & beyond for us, and provided top notch customer service. Thank you so much August! I had such a great experience here, the next time I need to buy a car, I will be returning to August @ Temecula Hyundai! read more

If you ever need great customer service, please see Ryan and Dean. Great gentlemen. The service department as well, speak with Chase. They helped me out more than they could ever know! read more

Just picked up our 3rd New Hyundai and all 3 came from Temecula Hyundai! Thanks again to James and Richard, they found us the car we wanted and a great deal that fit our budget. Hyundai's are amazing, our 2018 Elantra never had a single problem and still drove like a new car after 3 years. We just upgraded to a new Tucson! My wife loves it and everyone at the dealership from sales to service is always friendly and helpful. We'll never go anywhere else but Temecula Hyundai. read more

Temecula Hyundai - 2021 Hyundai Tucson Limited in Magnetic Force metallic grey with black leather interior from Temecula Hyundai - Car Dealers Near Me - Temecula, California

I have no issues with the service or staff, consistently do a good job. What I do have an issue with is being nickeled & dimed. Perhaps management should find a more reasonable priced processing company...The whole thing is in poor taste, in my opinion. read more

Temecula Hyundai - Poor taste - Car Dealers Near Me - Temecula, California

Very rude Manager ( Pedro Rodriguez), did not take the time and spoke to me like I was an enemy. Even the front desk personnel told me to talk to him without informing him. Mostly due to his unwelcoming and disgruntled attitude. Purchased 4 cars from Temecula Hyundai , but when I informed them that corporate office stated that car could be paid off with finance Temecula Hyundai. He rudely stated, " no they are wrong and you should call them!". I've seen him on several occasions, his attitude has gotten worse. What did I expect from sales, but I know that I won't be purchasing another car from this location. read more

Domingo was amazing, he was very kind and helped me understand the features, as well as, how to drive the electric car that I was buying. Sean was fantastic, helped me get all the protection I need for my new car. I will recommend them to my friends and family. Thank you for making my experience awesome! read more

Temecula Hyundai - My New Baby! - Car Dealers Near Me - Temecula, California

I am so amazed by the quality customer service my husband and I have received. We unfortunately have had a very bad experience with our 2017 Hyundai Santa Fe, some unforeseen mechanical issues occurred. Steve, in-service has been such a pleasure and blessing to work with. He has done a phenomenal job at keeping us in formed and in the loop. What could have been an absolute horrible situation for our family turned out to be OK, Steve thank you so much. read more

Carlos personally handled the repair issues I needed done to my 2016 Sonata plug-in hybrid, it's getting older and little odd things needed to be fixed that could only be done by the dealer (I felt). The repair cost were adding up but with the cost of cars these days I needed to keep my vehicle as long as possible. Carlos made my day when he helped me with the cost of the repair, he said he was concerned that I needed to keep returning to get the repair done. I am very happy they did such a good job repairing my vehicle. read more

Big thank you to the team over at Temecula Hyundai & a special thank you to Alex the service manager & Bobby our salesman. From start to finish they were very attentive to our needs, didn't rush anything, and let us shop with a peace of mind. At the end of it they showed us a few options that were in our budget & ultimately we left with a happy purchase. To many memories on the road ahead read more

Entire staff is excellent, especially sales manager Pedro and Carlos in the service department. I've been doing business with them since 2014 and have purchased 3 cars during this time. Because of the excellent business experience it has turned into a friendship and everytime I stop in they ask. Are you buying another car today? Chris S. read more

I would like to write this because we had a great experience getting our new Hyundai Santa Fe. We purchased it on July 30th with the help from Freddie. After we had it for a few weeks we had a little issue with it. Freddie couldn't help us so eventually I sent an email to the GM, BradCannon. He responded immediately and said he wanted to make it right. We met with him and again he said that he wanted to do whatever it takes to make us happy. We were so amazed and impressed by that. Between him and Paul V., the Parts Manager, they made a change and it seemed to help. We saw Brad Cannon again and he had us drive another car similar to ours and told us to let him know what we thought. In the meantime the Service Manager, Steve took my car for a ride just to make sure that everything was good. When we got back we spoke with both Brad and Steve and we told them that we are good and pleased with what they did for us and of course, Brad is the one that made it all happen. I have to give a big shout out for Brad Cannon. He is the best GM that I have ever dealt with. He not only cares about Hyundai's reputation but he truly cares about the customers and their happiness with their purchase and is more than willing to work with you to make sure that you love your car. This is why I had to write this review and want to thank Brad and everyone that was involved with making sure I had the car of my dreams. Brad I would give you ten stars if I could. Can't thank you all enough. Charlotte & Michael L. read more

Excellent work and great value from a top notch team. Along with honesty, integrity and excellence in service, I highly recommend Temecula Hyundai from sales to service for your one stop full service needs! read more

I purchased my Hyundai Santa Fe SEL yesterday. I conducted the entire purchase over the phone. I told Alex the the model, color and interior color I was looking for and he had one available. We discussed price, down payment and made the deal. The vehicle was delivered to me the next day by Leo. I signed the documents and Leo walked me through the various safety issues, the radio, hands free, basically everything I needed to enjoy the vehicle. The bottom line is the treatment was 5 Star from the beginning to the end of the transaction. Alex and Leo were a joy to work with and never pressured or pushed me, but rather worked with me read more

Alex and Anthony are Absolutely Phenomenal for actually getting my dream car delivered as Promised and so Unbelievably quick! Thank you so much for the above and beyond exceptional car buying experience I had purchasing my new 2022 Hyundai Sante Fe Limited. I am beyond words, because no other dealership could make it happen. Yet, YOU DID! I'm forever grateful. I absolutely wholeheartedly recommend doing business with them for your next Hyundai purchase! Worth the drive to us southerners. May God eternally Bless You for you both truly deserve it!!!! I love my new car! Thank you So much for All you did to make it happen!!!! I know I would not have my car without the both of you!!! read more

Temecula Hyundai - My car promised and delivered! You both rock!!! Thank you! - Car Dealers Near Me - Temecula, California

My experience over the past July 4th weekend at Temecula Hyundai was absolutely perfect, no exaggeration. I traveled down to Temecula from Riverside to meet with James to test drive a certified pre-owned Kona. I immediately felt at ease with James, who is very easy-going, friendly, and honest, and was able to test drive the Kona right away. After test driving the car, I moved ahead with the purchase, and the process was extremely smooth and very favorable. I must say, I was absolutely impressed. Thank you very much Temecula Hyundai! P.S. I am now part of a nerdy Hyundai group on Reddit :). read more

Beware! Temecula Hyundai advertises used cars online at one price, but then says you have to pay $1000 or more extra from accessories on top of the advertised price. Really sleazy! read more

After a ton of research I bought my new car here. Antoinette was AMAZING! Domingo my sales guy was responsive and super patient. I was the customer from hell. I changed my mind TWICE- after they brought the cars from other dealerships. I spent about 4 weeks asking questions and just being careful - it was my first car purchase without my husband!! Not sure I got a rock bottom price but it WAS fair and they certainly worked hard for my business. I had a little issue in the finance department but Domingo got it straightened out for me. He even responded- nicely - to my texts on his day off. I would definitely purchase from him again. read more

My husband and I had a great experience at Temecula Hyundai! We've been to several Hyundai dealerships in the area, and this one is the best one! We've been looking for an SUV for a long time and we've been patient to wait for the right one. The sales team is phenomenal! Ryan stayed in touch with us for months. Great guy! Chris followed up with us (my husband liked his suspenders haha) Adriano is very attentive, efficient, friendly, and knowledgeable about the Palisade. He truly went above and beyond for us! He made sure we were happy with every decision and every detail. And my husband likes his shoes. Haha! Alex (General Sales Mgr) helped us with a great deal! Great guy as well! Chris in finance was excellent! At first, we dreaded the finance part because it usually takes so long. But he's impressively quick and fully thorough, saw every detail, very efficient, and very kind! We highly recommend Temecula Hyundai for anyone looking for a Hyundai AND top notch service! read more