DO NOT BUY A HYUNDAI! We bought a brand new car here less than 5 years ago. Since then, we've had the paint redone 2 times (fighting for a 3rd), the entire electrical system replaced, and the engine replaced. Seems like a lot in 5 years with less than 50,000 miles. The quality of these cars is terrible. I just wanted to show you all what happens if you buy a Hyundai. P.S. Corporate Hyundai took 2 weeks to call back to tell us sorry. So I asked "since you're warranty is 3 years, the car only lasts 3 years?" And they replied with "Yes." Unbelievable. read more

Temecula Hyundai - Car Dealers Near Me - Temecula, California

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In my opinion, they are one of the new dealerships there in Temecula, especially their service department! Every last one of them listen to your concerns and don't give you the runaround, nor do they tell you "we can't recreate the issue so there's nothing wrong with your car" unlike the Jeep Dealership down the street! Carlos and his team are top notch and go above and beyond for their customers!!! read more

I have had nothing but wonderful/exceptional service with this dealerships repair services, especially from Travis, he always makes me feel welcomed and valued as a customer and doesn't try and take advantage of me, he's honest and lets me know whether my car is fine without particular services or whether I should start thinking about it in the next check up. The team is amazing as well. I will admit, it's sort of pricey but for me it's honestly peace of mind knowing my car is being well taken care of and getting top notch parts and service. I know I can depend on these guys to look after my car. I also love the free uber/Lyft service as well. I also recommend asking them about their loan services/payment plan, it has helped me a lot, especially as a single mom. read more

Leo and Dean were astonishing!!! Beyond remarkable experience with these two. It was my first time buying a car and they both made my experience worth it all. They were SO helpful. I found a car that I absolutely am in looove with! Very comforting environment and so beyond welcoming as well. I recommend if you go in to request these two!!! There were other dealerships that do not compare even a little to the uplifting energy they brought to the table. I'll for sure never forget the uplifting experience they made for me. Thank you guys again!! I am so beyond happy and grateful. Thank you beyond words! read more

If this place tries to tell you that the nitrogen filled tires is already on the car and they tried to charge $400 on your financing for that don't let them do it. Tell him to deflate the tires and put regular air you can get nitrogen for free at Costco. read more

LEO was absolutely great. I have no complaints they helped my bf get his car with the amount he could afford. They were very nice & understanding. We got there pretty late & therefore left late but Leo didn't leave our side. My bf is soooo very happy with his car. The best dealership hands down. I was so close to getting a car here myself but I really wanted the Kia k5 so I had to go elsewhere. Definitely will come here to get another car in the future read more

Temecula Hyundai - Car Dealers Near Me - Temecula, California

We bought a car here, and have it serviced here. The buying experience was ok, but a bit long. I have to say the staff was pretty nice, but for whatever reason, the finance guy was tied up with other customers so it took forever. They also forgot to double check all the mats were in the new car, and the next day we found out it was missing. They were good about it and got one for us. Service has so far been good. The service personnel have been helpful and nice. read more

Temecula Hyundai - Car Dealers Near Me - Temecula, California

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I had an issue with my Navigation system after a firmware update that caused the entire AVN to stop working properly. No navigation, no access to climate controls, no cellphone control, nothing worked. The Manager, Carlos had the car inspected and agreed that there was an issue that was not of my own doing. They worked to get the entire AVN system replaced "free of charge"!! My car is out of warranty so this was huge since the replacement part is not cheap at all! Within a few days they had everything approved and set up, brought the car in and within a couple of hours the system has been completely replaced and working properly! Thank you Carlos, Nicky, Steven and the service technicians that did the work on my car! Great service, professional, friendly and timely! I highly recommend bringing your car to Temecula Hyundai!! read more

Temecula Hyundai reached out to me about my complaint. They apologized for making a mistake in this case and very much wanted to make it right. They did exactly that by detailing my car inside and out. I believe it actually looks better now than when I took it into service. I appreciate their desire to make me satisfied. They have regained my trust. read more

Made an appointment nearly a month ago & had them tell me on the phone that my service would be covered under warranty only to pull up to my appointment & have them make me feel stupid by telling me there's no way that would be covered & didn't believe me when I spoke about the phone call. Aside from that, they wanted to charge me $550 dollars for TWO separate diagnoses on issues that were related to each other. I can understand the $275 for diagnosis but never had I heard of 2. & that wasn't even including the repair!!! I called Huntington Beach Hyundai & they told me that's actually illegal to charge those 2 separate diagnoses. All issues I've had I've had to drive an hour plus to different Hyundai's because Temecula always blows me off or just has very subpar service. I hate leaving these reviews but I feel others should know before they go. Owning a Hyundai is hard enough (I should have done more research before buying and that's entirely my fault) but it doesn't have to be even harder with bad communication & poor service. I hope they can work out their kinks in the future & I hope others have had better experiences than I have! read more

I had the most amazing experience with Temecula Hyundai. The patience, honesty and great communication from James throughout the entire process was hands down the best experience I've had with a car dealer. I had been in the market for a reliable, previously owned, reasonably priced vehicle and I found exactly what I was looking for at Temecula Hyundai. After two horrible experiences at other dealerships, I was almost ready to give up. I purchased my vehicle online and had it delivered to me at home. The whole process could not have gone smoother. Thank you! read more

Temecula Hyundai - Taking my new car on a quick quarantine cruise through my neighborhood - Car Dealers Near Me - Temecula, California

Woody was a patient and helpful salesperson. He even gave us some pointers on our insurance coverage! Finance was helpful and made sure to get us a good deal. Overall, this was the best experience I have ever had buying a car! I will never go back to another dealership. read more

Temecula Hyundai - Car Dealers Near Me - Temecula, California

I arranged to purchase a used car and drove down from Los Angeles to pick it up. When I arrived and test drove the car I discovered the steering wheel was frozen in position. The rear glove box top was detached from the box. It was obvious no one has done a point by point inspection of the car. The used car sales manager has zero interest in making things right. A wasted day because they didn't do the minimum. It's always buyer beware with used cars but the sales manager clearly couldn't have cared less. UPDATE: See below for polite response which is just marketing. Effective customer service involves follow up with the unhappy customer and solving problems. None of that here. read more

I've now had 3 different hyundais and they have all been purchased through temecula hyundai. I'm ready to trade in my 2018 for a 2022, with the low stock of vehicles I knew it may be hard finding the vehicle I want. However I was able to find the exact color and added packages on the hyundao that I wanted but it was in Moreno valley. I thought I would go to a couple places just to know what I can expect for trade in value on my car. When I finished at trmecula hyundai I let the salesman Freddie know that I was looking for an appraisal and that the car I wanted was in Moreno valley. He said no problem at all and we went into the office, multiple times he asked me if I wanted a different color or a model without the upgrades, I told him I was interested in the one I spoke to him about and that I just want the appraisal today. The gentleman came back and said that Moreno valley sold the car already and it's no longer available. I said no problem, what is the value of my car. Again he asks me if I want a different color or different model. I told him again I would like the appraisal. He told me the appraisal price to which I responded that is 2,000 less than what I was quoted elsewhere and told him I was not interested. After getting back in my car I had my husband call the Moreno valley hyundai and they said that the car was still in stock, and my husband even confirmed the last 4 of the VIN. I understand wanting to make a sale, but I will not stand being lied to. Myself and my father who is retired military have been coming here since 2007 and I'm just appaled that a frequent customer would be lied to. I will easily take my business and 25,000 purchase elsewhere. read more

I never thought I would say this about car shopping as it always stressed me out to even think about but I truly actually enjoyed working with the team here! I had been going back and forth between the hybrid RAV 4 and Tucson very thoroughly but after picking the Tucson limited Phillip and Shawn really helped get me to finish the line! I live in San Diego but Phillip really went above and beyond any salesman we dealt with at nearby dealers so coming here was a no brainer. He was very supportive of any and all questions we had, incredibly responsive, but above all I can honestly say I felt like he cared about making this car happen for us and not just anyone. With how in demand the Hybrids and having multiple others fall through I know the car would have sold to basically anyone but the way he handled the entire picture made me feel like he actually wanted it to happen for ME. The dealership itself was oddly very fun to be in, I can't say how many team members I spoke to in passing or tidbits but they were literally all incredibly friendly and welcoming. As for finance, the loan they offered was incredibly competitive and actually beat my pre approved loans APR by quite a bit and Shawn made agreeing to my most expensive purchase seriously painless! He's incredibly funny and efficient, I expected an absolute shit show going on Black Friday and he made it a walk in the park. If you have stuck with me this long, GUYS the Tucson Limited is LIFE! The sport mode, the handling, the wireless phone charger, the moon roof, the self parking, the MPG, the leather, and the overall aesthetic have me obsessing over it. I didn't actually know I could love a car until I got this car! Thank you Phillip and Shawn! I can't thank you guys enough! read more

Temecula Hyundai - Car Dealers Near Me - Temecula, California

I purchased a brand new a 2010 Hyundai Sonata 13 yrs ago . Hyundai has given me the best service on my maintenance what is so important to me is how everyone in the service department team works . Vehicles require maintenance whether new or old and I thank them for keeping my Sonata on the road safely. Thank you to all of the service team ! read more

My wife and I purchased a vehicle last weekend from Temecula Hyundai, from our sales consultants Philip & Rick to assistant sales manager Dean and finishing with Chris in the purchasing dept. The entire team made our purchase a smooth and relaxing experience. Kudos to all you, we will definitely be back. thank you again. Troy & Karie. read more

I was driving from San Diego to Temecula when my Santa Fe started chugging and the check engine light went on. Crossing my fingers that whatever issues it had might still be under warranty, I had it towed to Temecula Hyundai. After the diagnostics were run, we were given a quote of almost $4000 to replace all the fuel injectors and fuel pump. Great! -- so first (which this isn't the service centers fault, more of a general Hyundai issue) any work wouldn't be covered under warranty since we were outside of the bumper to bumper period. Secondly, our car has less than 50k miles, but the recommendation was to replace ALL of the fuel injectors AND the fuel pump? We called 3 other mechanics to get a quote and all of them did a double take when I told them the extensive amount of work that was being recommended. So we ended up taking it elsewhere and found out that just one injector needed to be replaced ($800). We had to pay $250 just to get the diagnostics run, but I guess the silver lining is that it saved us $3000 in unnecessary repairs! read more

Ryan and team were awesome to work with! They were all very helpful; from front desk to sales consultant to manager. Thank y'all very much for all the help. read more

Drive your car elsewhere for service. If it's not a quick buck out of your pocket, they don't give a s#!t. Go to Ontario instead. Quite a few months ago there was a tap noise each time I applied the brakes and another once I started to accelerate. It's like when there is a bottle in the trunk except a metal tap instead of a thump. I took my new car there so they could investigate. I was told that they did hear the same noise I was hearing but could not find it because their chassis ears were not working. It's a device that helps pinpoint were noises are coming from. No worries, they would order new ones and call me in a few weeks. I asked if the car was ok to drive and they confirmed it was. A month goes by and no calls. I called them and they stated it has not arrived yet. Another month and nothing. I brought my car for service and the the service guy had no clue what I was talking about then tried to BS me that the "part" was not ordered. What part? It's a tool. "Oh yeah, let me look into that. We will call you". A month later still no call. I called the service manager and he stated he would look into it. Still nothing. I called to speak with the store owner but he was busy so the assistant manager spoke to me. He empathized and agreed, told me he would get to the bottom of it and call me back. A month later I have yet to get a call from anyone about what they promised to fix. Why? Bottom line, in my opinion... if they can't separate you from your money as fast as possible, they have no interest in helping you. They lost this customer and anyone else I can influence. read more

Steve in auto repair is the best. Their whole team is fantastic and provide wonderful service. Nice place to wait while car is being taken care of. read more

Bought a beautiful used f-150 from Lorin and Temecula Hyundai. What a smooth and simple transaction. Lorin helped me greatly online and when I arrived we were ready to get the deal approved! He was straightforward, easy to work with and made the deal so comfortable. Jason in financing was nice, fun to be around and extremely knowledgeable. Been driving 30 years, owned countless cars and this was by far the smoothest transaction I've ever made! Lorin even delivered the vehicle to me so it could be detailed and a minor repair could happen. Thank you Temecula Hyundai! Joe read more

Temecula Hyundai - Car Dealers Near Me - Temecula, California

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Unbelievably bad experience. Just went to go purchase a palisade limited from this dealership because they had the car we wanted and from the get go Israel lost a huge sale for you because of his condescending tone. He was rude with his responses to my questions. He offered no information except for the fact that this dealership sells the most palisades. We were ready! Check in hand! Management needs to check him because I'm sure we aren't the only potential customers that he has lost for you. Another hyundai dealer will get the 50,000 dollars! Thank you for the generic auto response temecula hyundai (sarcasm) read more

Our car is a brand new 2024 Kona and we've had 4 incidences where the car randomly would not start so we had to have it towed to Hyundai in Temecula. They would keep replacing the battery but wouldn't give us an explanation as to why the battery kept dying. This last time it happened, they called us and said the car was ready, so we arranged to pick it up at 7pm after service closed. Service was going to leave the keys with the sales department. We live in Laguna so it took us 2 hours to get there in traffic on a Friday night. We dropped off our rental car when we got to Temecula, and took an uber to Hyundai to pick up our car. We arrived on time. However, when we got there, they told us service forgot to leave the keys with sales. So we were not able to pick up our vehicle and we were stranded. There was no apologies or any reason or explanation why they told us to come get our car but never left the keys. Nor was there an explanation as to what was wrong with the vehicle except they replaced the battery again. They were very rude and it was like they were putting the blame on us. They actually threnghtened us stating if it was rats or something doing this to the car then we would have to pay for it. Of course it wasn't rats but nonetheless that statement was uncalled for especially since the vehicle is only 5 months old and still under warranty. read more

I went to this dealership to purchase a vehicle at their advertised price. They refused to sell me the car at that price and attempted to add an additional $1900 to their advertised price. I could not believe that they were able to do this, since I was willing to pay them their full asking price. There's more going on here as well. At first, they tried a bait and switch, showing me a different car but leading me to believe that it was the advertised car. When that didn't work they said the car wasn't on the lot. When that didn't work they tried telling me that the car may have been sold. The level of deceit and dishonesty that this dealership exhibited is appalling. I called Corporate but apart from apologizing they are not too interested, saying that the dealers "can set their own prices". Well, I guess Hyundai doesn't care much about what there name stands for. read more

Went there with the idea to just look around. Ended up testing driving everything I wanted and they were super cool about it. I fell in love with one of their used vehicles and they made it work for me. Great customer service from Phillip, Kerry, and Dean. read more

Temecula Hyundai - Car Dealers Near Me - Temecula, California

I talked with Steve Nicolas at the service management at Temecula today over the phone to solve an issue with Hyundai. When Steve did not agree with what I was saying he started attacking me, questioned my background. he was racist and told me where I learned my English! and from where did I come and how I am allowed to work in the US. It is a sham to have an individual like this person working in Hyundai! read more

We've never owned a Hyundai before and just came here to look at the used cars. Salesman, Philip Tawfik greeted us as we walked up. He was friendly, knowledgeable with no high pressure sales tactics. He was informative and answered all our questions. After our purchase he helped us set up our phones/Bluetooth and explained all the bells and whistles. Shout out to Asst. Sales Mgr Dean and Chris in financial too. Great sales side teamwork and we hope the service side is equally impressive. read more

Went in dreading the whole dealership experience and were blown away! Anthony met with us and made this process the best ever!! Had a trade in, he got us out from it and even got a little towards the car we really wanted but we're sure had no chance. He and Shawn worked their team magic and we walked out Hyundai owners! Between Anthony and Shawn we are now a Hyundai family, previously a Honda and BMW one. We cannot be happier with this awesome experience and will recommend this dealership to anyone looking; will be returning when need to add another four wheels to the family! read more

Shawn Smiley, Finance Manager, was not honest in telling us that Gap and Warranty were to be purchased on our contract. Therefore, I returned to the dealership within 2 days and canceled these items in person. I was told the amount would be refunded and reflected in my Amount Financed with Hyundai Motor Finance. I emailed Shawn Smiley 3 other times asking for update on my refund and his reply was that it would take 60 days. He did not reply to my last email sent 03/25/24 - 5 mos after my cancellation. I spoke to Hyundai Motor Finance and was told they never received notification of the cancellation. HMF says this happens alot where dealership's Finance Dept says they cancel items and then don't. HMF said they will enter a formal complaint against Shawn Smiley and expedite my refund. Posting this review to caution other buyers to follow through when they cancel items sold through Finance Departments at dealerships. read more

Kudos to Travis in the service department. He was assigned to my warranty claim and processed everything quickly. I expected a long wait and lots of back and forth but he truly took care of EVERYTHING within a few days and put me in a rental while I wait for my repair. Truly appreciative to him and his team. read more

I've been to quite a few dealers over my lifetime but I can honestly say that the service I just received from Travis Kuhn far exceeded anything I've ever experienced! Travis went above and beyond with helping me fight an issue I had with Hyundai Corporate. I was very frustrated and stressed about a defective part on a 2019 Elantra and I would have never gotten this issue resolved without Travis fighting on my behalf. His empathy and understanding of our situation and his commitment to see this thru would restore any person's faith in humanity. It's rare to see people with that kind of sincerity, dedication and commitment. I hope Temecula Hyundai knows what a gem and an asset you are for making them shine with your stellar service. God Bless you, Travis!! read more

OUTSTANDING CUSTOMER SERVICE!!! The Operations Director, Steve Nicholson runs an awesome service department team. Carlos Velasco, service manager was "hands-on" in getting my Sonata hybrid running. Took a little time to diagnose my electrical issue due to complexity of the situation. The bottom line is Temecula Hyundai service department worked hard to earn your trust and your repeat business. "Thank you!" read more

Hands down the best dealership I have ever purchased a vehicle from. After several failed attempts to find a car at various dealerships around San Diego and cancelled deliveries by Carvana my husband and I decided to expand our search and found this gem of a dealership. Our salesman Moe was simply amazing, he had a calm but informative approach which made my husband and I comfortable to choose the vehicle that worked best for us. His Co-salesman Philip was also a pleasure to work with. John helped us trading in our old vehicle and was an absolute blessing. Dean helped us through the final figures of the offer. Lastly, Joann helped us with our financing and even ended up finding us a better rate than the pre-approval financing we walked through the door with. Overall, I have never been more impressed with the professionalism of the entire team at Temecula Hyundai and this was truly an amazing car buying experience. We are now customers for life. Thank you! read more

I had a great experience taking my car here. These guys hustle to serve in the most professional way. Travis and Carlos were my service person and manager and did a stellar job, thanks again! read more

From 2 hour wait time to broken wiper blade that resulted in a scratched windshield!! They are a full service nightmare of double talk and take no fault for the short comings of the service department!! I have bought 4 Hyundai vehicles in 2 years my last was a 2022 hybrid with 7500 miles went in for a service and it's been a nightmare dealing with Carlos the service manager on a scratch from who ever washed my car after the service!!! Will not be purchasing anything from this dealership AGAIN!!! read more

Service center is shady and will gundeck your maintenance I've been coming here for a year to get my Hyundai serviced. I've serviced my car with other Hyundai dealerships and this place has the laziest technicians I have ever encountered. They will NEVER do a multipoint inspection not as thorough as other dealers. Case in point, they have NEVER checked my battery. When I asked the service advisors, they said that you would have to explicitly tell them to check the battery upon arriving. If that is amount of attention to detail they put, then you already know they don't give a f*** about your car. Eventually my car battery died in the middle of nowhere and to scramble to get jump started. That situation would have avoided if they just check the battery like normal dealerships do. I don't know if it's the service advisors or technicians not doing their jobs. I've been coming here for a year now and they NEVER TOPPED my fluids. Coolant and wiper fluid were almost empty a year after I started getting serviced here. When I came in recently, I explicitly told the service advisor to top of my fluids, which I was assured they will. When I came back to get my car after it was done, I popped open the hood and lo and behold, my fluids were still low. This is dealership is just so blatantly deplorable. read more

I dont usually write reviews but the stellar sevice I received from James and Chris requires me to write something. As a first time car buyer, James was patient and friendly with me. He made sure I was informed and confident with my purchase. A true professional. Chris was also very friendly with me. He made me feel well looked after and made sure I knew all the technical stuff I was covered with on the extended warranty and maintenance service. I hope all my future purchases are with reputable people like these two upstanding gentlemen. read more

Recently brought my car in for an oil change and tire rotation. After waiting more than an hour, I was told my car was ready. Unfortunately, the service folks were dishonest. I marked my rims before taking the car to the dealership so I could verify they actually rotated the tires. Sure enough... they didn't. When I informed the service advisor I marked my rims to confirm the tires were actually rotated... he gave me the deer in the headlights look and actually tried to argue they had rotated the tires and would confirm via their video surveillance. I assured him they did not and the video would verify that. Needless to say, they lost my business. I prefer to deal with folks who do honest work. read more

I have no words to express how pissed off and upset i am right now. My last service here was on 9/27/2020. They did an Oil change and got a few other things done as well. Here we are almost 3 freaking months later and my car HAS NO FUCKING OIL IN IT!!!!!!! Completely bone dry!!!!!!! Like a WTF!? I work from home and there are/were no oil leaks in my driveway/ garage. It's either they didn't put enough oil in or they didn't put oil in my car at all! If it wasn't for my " Check oil pressure light" coming on i would've never known. I have been driving around town with no oil for almost 3 months. This is NOT OKAY and now i am scared there may be metal shavings in my engine which will make the situation worst. I have an appointment today at 7am so they can check things out. I will come back to provide an update... read more

Temecula Hyundai - No oil!!! - Car Dealers Near Me - Temecula, California

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