Spoke with Domingo on the phone - we painlessly penciled out a good and fair price (I had being comparing prices for at least two weeks). And they gave me an extra $500 off for being a registered nurse "first responder." He connected me with salesperson Michael Crane and the purchase process went smoothly. I couldn't be more pleased with my new Sante Fe and know without a doubt that I got the best pricing of any dealership in SoCal (this is my 3rd Hyundai). I highly recommend this dealership. read more

Temecula Hyundai - The color and features I wanted on this Sante Fe! - Car Dealers Near Me - Temecula, California

I've been searching for a car for weeks. I tried this dealership and connected with Lorin Augustine. We negotiated for a day and came up with an "OTD" price. We'd agreed on a price and I was to pick it up today. We'd been conversing for 3 days. I cancelled an appt with my atty and made arrangement with friends to pick up my old car. This morning before I was to arrive, I was informed by Lorin that he/she had miscalculated and the price and it would be $2000 more ! $2000! That's quite a large miscalculation to say the least. I reported this to the general manager and received no reply. Don't even consider buying from this dealership. They lie, lie lie! read more

Temecula Hyundai is the best car dealer. John Hudson helped me patiently to get the the car I wanted and needed. He explained all the possible options with no rush or pressure. The service team gives me an excellent treatment. They work fast and are very considerate. I live far from Temecula but every time I need service I prefer to drive all the way there because I know I won't feel dissatisfied with their service. I highly recommend John Hudson and the whole team at Temecula Hyundai. read more

I worked with Chelsea at the service center and she did a phenomenal job. Though she was helping several clients that day I felt as if though I had her undivided attention. It's not something I experience often especially not at a car dealership's service center but wow she was an absolute pro. I had issues with my car not starting and also needing an oil change, just an all around headache. So I was frustrated to begin with but Chelsea helped me through it and put me at ease. All of this while managing several other clients of course. Huge thanks to the Temecula Hyundai service team! read more

My wife and I own two Hyundai vehicles, a 2007 low mileage Santa Fe and a 2014 Sonata Hybrid. We live in Escondido just a short distance from the local Hyundai dealer. However we drive 30 miles to Temecula Hyundai to have our vehicles serviced. The people there are very friendly and their waiting area is super comfortable. Our service advisor is Steve Enriquez and he takes wonderful care of both our vehicles. Two years ago when I told Steve my wife and I were taking a road trip he had his team do a complete safety check. They found one tire was damaged and the air conditioning system (still under warranty) needed repairs. Now that is real customer service. My wife and I are very satisfied with Temecula Hyundai and highly recommend Steve Enriquez as a great service advisor. read more

Annoyed because I bought a newer used car (only 24,000 miles on it) and they told me that the battery was changed, etc. I have only had the car for one year and the battery is shot. I called the company and they told me that it would be $300 to replace. read more

We went to see a used Honda CR-V that was as posted on the internet......it had "been sold" the night before. We drove from Rancho Cucamonga and had an appointment to see the car at 11:00am. They sent a confirmation email at 8:00 am. After 10:00 (we had left to travel long before) they sent another email saying the car had been sold. James Kruger the internet sales manager made us feel like it was our fault. Interesting points....car was listed at EX-L not the EX that it was....the car is STILL listed for sale. Don't fall for this baiting. Buyer beware. read more

After having a very frustrating experience with my key phob, and fighting with it to try to get it to charge, I went into the Temecula Hyundai. I was so frustrated because the original dealership that sold me the car said the phob was rechargeable and I thought I was going to be out $300+ by having to buy another new key. Thank God that wasn't the case. Paul Villaseñor, the parts manager explained to me what the problem was. The battery inside had to be recharged indefinitely in the consol, OR just replace the battery with a new cr 2032 Panasonic (this battery lasted 3 years so I'm sticking with that brand lol). He taught me how to replace it (pop the case open with a flat head), and resolved the situation with grace, humility, and amazing customer service. He switched my attitude from not buying a Hyundai again to becoming a reoccurring customer that I had been before this key issue :). Thank you for returning my sanity Mr. Villaseñor xD. read more

This was the easiest purchase I've made in a long time...I was in and out within 11/2 hrs!!! That's with a trade in too! We worked with Franco, Brad and Shawn...I feel the trade in was a fair price and the purchase price for my 2013 FULLY loaded Veloster was fair. Both Franco, Brad and Shawn are incredible! I have recommended anyone I know, to go and see Franco, Brad and Shawn. You won't be disappointed! In about a year, we will be back to trade our Matrix for an SUV!!!! Temecula Hyundai rocks!!!! read more

Temecula Hyundai - 2013 Hyundai Veloster - Car Dealers Near Me - Temecula, California

Jason Mershon was a great salesman. And with the help of manager Pedro we were able to get the right deal for our Hyundai. They were patient with us and did not hassle us at all. We also got there late at night and waited until were were sure what car we wanted. Thank you again guys and we will be back soon. read more

The Salesman and and Manager worked with me to complete the purchase even after I had forgotten my driver's license! They met my price limit, with no hassles. Very friendly team. I would go back. read more

My visit to California, I had my first service checkup on my 2019 Santa Fe. The service was friendly and professional, I was treated like Family. Appreciation to Steve in Service. Highly recommend Temecula Hyundai. Thank you Raymond and Melissa from Oklahoma. read more

Temecula Hyundai - Car Dealers Near Me - Temecula, California

A big thank you to Steve Nicholson! Thank you for your kindness and your professionalism. Thanks to you, I would recommend all my friends, family, and guests to Temecula Hyundai! read more

Thank you for getting my tire fixed on my new Veloster. My son and I had a trouble getting approval with the warranty company because of the time difference (the company is located in Florida). A big shout out to Dominic, the service adviser, who helped my son's veloster. He squeezed our car in on the busy Saturday morning, took care the approval warranty paperwork and got the tire changed. Thank you!! read more

If you want to be sure that all of the employees will be wearing masks, don't go to Temecula Hyundai. This is a great place to buy a car and for service. I've been a customer for 8 years. But last visit on 12/14/20, there was a young lady who takes your car in service that had her mask down around other employees. Another employee passed by me 2 feet away as I sat on the benches outside sales with no mask on. I've heard the mask policy by management is strict, but my experience was discouraging and I didn't feel safe. I'm older and this is important to me. If you don't care, then this dealership is otherwise great, but now, I wouldn't recommend it for the time being. Jerr F read more

It's always a pleasure doing business with Temecula Hyundai. I've actually bought 5 cars from Temecula Hyundai (for myself and a few kids) over the last decade. Jose is awesome in sales and Carlos has been our go to in service although all of the team there is amazing. They are very fair and transparent. They present options but are never pushy. Everything is explained to me completely. Whenever I have a problem I just pull in they are always there to help me. This business treats it's customers with old fashioned values! The dealership is awesome and so are Hyundai's. The most reliable vehicle I've had. read more

Brought in a vehicle that was recently purchased, 2019 with 1800 miles. The gas cap cover fell off and there were no signs of damage to that area. The service adviser and manager looked at the car and told us, "That part" is easily damaged and can fall off without knowing what happen. This is not covered under any warranty what so ever, the adviser said it doesn't happen very often but happen to have a photo on hand of the part that a previous customer brought in with the same issue. The cost would be about $300 to replace however, once replaced it could easily be broken off again by any random person. The service adviser agreed and made me feel as though Hyundai was not a great product, that these are fragile cars. read more

I just want to start by saying I hate car shopping. I was put into a situation where I had to purchase a new car because mine was totaled out. Philip was the one who greeted me & showed me a few cars. I told him he was my 2nd stop & I still needed to look at 2 others before I made a final decision. He didn't play any games with me & wasn't pushy to make me stay. I took his card & went on my way. I ended up coming back later that day because I was between this car & one other. I told Philip & his team what I was working with & where I wanted to be. His team & manager played zero games with me, they were patient while I called to see what the insurance would cost for this vehicle & the other one I was considering. Ultimately I chose to go with the new Hyundai. They didn't try to stop me when I said I had to pick up my kids before coming back like other dealerships would have done. My paperwork was done so quickly & painlessly. They made sure that I received a due bill for my tint & a few other add ons because my car had just rolled off the truck the same day & they didn't have time to finish it before I purchased. No hassle whatsoever on anything. I really appreciate Philip & his team. Thank you guys, truly. You made a not-so-fun experience, with a toddler, in 100°+ weather, pretty painless. Much appreciated & I look forward to running around in my new car until the wheels fall off. read more

Talk about amazing service. I absolutely hate going to dealerships but this place is a breeze to deal with. I've serviced here for a few years and they have always been kind so.when it was time to buy my new Sonata I went there and once again they did not disappoint. Thank you James, Travis and Pedro, you guys were awesome! read more

I'm so glad I came here, I dealt with Cory assistant sales manager, Andrew sales associate, and Cal in finance, I am so impressed at the customer service we received, Andrew was so nice and helpful, Cory gave us some advice and we took it so thank you so much, and Cal man o man he worked hard to get me what I wanted. Originally I had gone to north county Kia in Escondido and they were terrible so (DONT EVER GO THERE) I ended up coming to Hyundai instead and walked out with a Santa Fe limited 2.0 turbo in the color rainforest which I'm actually surprised I fell in love with because I typically stick to white but rainforest was such an interesting color and so nice I had to take it. We will definitely be referring our friends and family here. The level of customer service we got was phenomenal I must say, I went on a work day so they made everything smooth and got me out of there for me to go see my patients. read more

Temecula Hyundai - 2019 Santa Fe limited 2.0 turbo in color rainforest - Car Dealers Near Me - Temecula, California

I want to share a story and I'll make it quick! We've owned 3 Santa Fe's; all of them have been awesome vehicles and the last two were purchased here in Temecula with outstanding service! A few months ago out 3rd Santa Fe just stopped; we took it to a local mechanic who misdiagnosed the problem and charged us for a new starter, only to find out the engine had seized up! We called Hyundai of Temecula and Steve, one of the Service Reps, told us to ha e it towed immediately to their location! Within two hours he had approval to replace our engine! Not only that, because there's a backlog they put us into a rental for two months until our vehicle was ready once again. Clearly this goes above and beyond professionalism and quality control and personal service; we were on the hook to replace an entire engine at a cost of thousands until this magnificent dealership, took over! We are forever grateful and will not take our vehicle anywhere else, not even for an oil change! Both Steve, Tim and the rest of their personnel cannot improve one bit! They're awesome and if they ever require a reference or Kudos...they may count on us! Randy Powell Speaker, Author, Performance Coach 909-720-0207 cell read more

service is great here! I appreciate they keep me updated and get me home with uber or lyft so i dont have to wait. If I do have to wait they have coffee and popcorn and stuff to keep my son entertained. read more

This was my first experience at Temecula Hyundai and let me tell you, it's definitely not going to be my last but instead the first of many! EXCELLENT SERVICE FROM THE TECHS AND EVEN BETTER CUSTOMER SERVICE! I have a 2012 Toyota Corolla and came to Temecula Hyundai hoping to be serviced after Toyota told me it would be a 3 hour wait for just an oil change! What!? When I got to Hyundai I was greeted by Amanda Stewart, she said Hyundai takes walk ins and that they could absolutely service me. Amanda explained everything to me and her and the service writer Dom assisted me to the waiting area, both extremely kind, helpful, and charismatic people! Once I entered the waiting area I proceeded to help myself to some coffee as I assumed it was for the customers. I had recently injured my right arm in a Bowling incident so I was having a lot of trouble with the coffee machine until the sweet young woman at the front, Cynthia, ran over to assist me. Cynthia was extremely helpful, sweet, and after some witty banter with her she proceeded to serve me some complimentary popcorn and asked if I needed help with anything else to not hesitate to ask for her assistance and to make myself at home. Cynthia also showed me where the bathrooms were; definitely my best customer service experience I've had in a long time anywhere. My car was done in less than an hour! Russell (the tech who serviced my car) came to hand me the keys, Russell was also extremely charismatic and helpful and did an amazing job with my oil change and in a third of the time it would've taken Toyota! To my surprise Hyundai also did an excellent job of washing my car and it was complimentary as well!! I will always come to Hyundai from now on for car services! :-) Aside from the amazing employees I already mentioned above, I also wanted to mention Pedro, Leo, and Lemont as they also helped make my experience great! read more

I had a great experience here, with my internet salesperson, Domingo. I wanted to test drive both the Kona and the Elantra GT and we got right to it. Checking out both vehicles gave me a good idea of what I was really looking for. Domingo was friendly, knowledgeable and not too much talking during the drives. When I realized that the GT we were in didn't have the panoramic moonroof, which I really wanted to experience while on the road, he said "no problem", and we turned right around, and he pulled out another car that had one. Easy peasy! Afterwards, while I waited briefly in the showroom with a nice waiting area, Domingo brought me brochures for each car. I liked the Kona and Elantra GT but am leaning towards the GT, if I choose a Hyundai. If you're considering a Hyundai, go to Temecula Hyundai and ask for Domingo. read more

I only gave 3 stars because this is the 3rd time I have been to service department with the same issue. First time I got lucky because cat. converter was covered under warranty. Got my car back and same day had the same issue. This time they replaced the gear actuator that cost me $1300. So now Hyundai had my car for about a week. Get the car back and had it for 2 days before same issue happen again. It is still sitting in shop as of 7/25/19 at 2pm. I bet they come back and tell me I have a transmission problem that will cost me $3500+ more!! The only reason I gave 2 stars is because I asked if they would pay for a rental car and was told that they can only give me a discount on rental. So that pissed me off after them having my car for the 3rd time!! I guess Customerservice is not a priority!! One positive... Steve in your service department has been a lot of help. read more

James Creguer helped us get the car of our dreams for a great price! He drove the car to us over an hour away and made the whole process super easy. He spent hours on the phone going over everything making sure we had all of our questions answered and was always available to talk. Thanks James you're the man! 5 stars! read more

Chelsea in the service department is awesome. She went above and beyond to help me with an issue with my Kona EV. She emailed Hyundai and was able to get a goodwill repair from Hyundai and basically covered almost everything. I really appreciate everything Chelsea did for me. Mahalo read more

My rear back up camera quit working. Chelsea took the call in service and worked me in. I was concerned about the safety factor. The diagnosis was the camera is faulty and needs to be replaced. No idea how long because of the supply chain thing. So knowing how I really wanted my backup camera, what does Chelsea do? Offered me a loaner car! I am beyond impressed with the service department. Everyone was so nice and attentive! This team was spectacular! Chelsea, thank you for everything you did to take care of me and my car! BTW, they washed my car too! read more

Thank you Temecula Hyundai for the awesome customer service! We purchased a beautiful palisade and absolutely love it! Looking forward to doing business in the future! read more

Not surprisingy, the response by the dealership on 6/13/19 is vague. Why not "look into this further" before responding on Yelp? Why not come prepared with an actual explanation of what really broke down on the dealership's end, as well as (and more importantly) why it took 5 or more days for the website to be updated with a corrected lease payment calculation? Also, let's be clear, I stand by the conditions that I was required to meet before I was told the the website was wrong. Again, I was told by a dealership employee on the phone (after submitting a credit app) that I was good to go. So, I really don't appreciate the dealership attempting to muddy the waters with talk of "specific conditions", throwing into question how or why this happened, or even who might be responsible. Let's be clear, all unmet conditions fall squarely on the dealership. read more

While beginning to discovery comparable Small SUV models from the various car companies i had great assistance from the internet chat at this dealership. Her name is Carly. She was very helpful, Courteous and took complete notes to share with the dealerships internet manager. Thank you Carly. You may be the reason we choose Temecula Hyundai. read more

We highly recommend Temecula Hyundai. We got the best service and it was the easiest car buying transaction we've ever had. Israel was awesome and very knowledgeable, and walked us through the whole deal. Chris in finance was very nice and efficient as well. We will definitely be going back there in the future. If you go to Hyundai ask for Israel, cell # 714-209-5927. read more

Easy, and stress free purchase. Good price on my new car. Paid less than sticker! Sales people were informative and understanding. Thank you for a stress free purchase! read more

Guy was awesome in my second ever purchase of a vehicle. Experienced my first trade in and was so happy at how simple it was made for me. I trusted him throughout the whole process. I think the women in finance could learn to be friendlier and listen better, she made the whole thing with financing my vehicle a hassle even after being pre approved. A mediator through the bank I was approved with had to step in and complete the process because the women in finance was very difficult to work with by myself. Despite this, Guy, was so great with me that I would return and still recommend people to see him. read more

So the overall rating I would say is a 2 and they are lucky I am nice. I would say the salesman, 5 star and he saves this dealer from a 1 star. The finance Manager is a complete A-Hole. We came is to purchase a car we found on CarGurus app. Great deal. We came in, FULLY FINANCED. There was nothing left to do except sign paperwork. Well, the poor salesman had to play the game of we need more money down, we need you to pay more. Wasn't happening. We went back and forth even though we were fully financed. Like there was NOTHING they needed to negotiate. We finally agreed on the price, which Was their add price. They kept trying to add $1000 for a "dupont scratch resistant" they put on all their cars, under the door handles to prevent scratches. NOPE! Im not paying for it. The price they advertised, already has that "mark up" on the car. Well we get to finance and the finance Manager keeps trying to push this extended warranty. I look up the company of the extended warranty on consumer reports and they are rated 1 Star, out of 5. When I tell the finance Manager NO, he told me Consumer Reports is a joke and who am i gonna believe him, who has been selling cars for "X" amount of years (I forget the exact number) or consumer reports. I actually laughed and told him ahhhhh Consumer Reports. Their warranty company is literally rated and reviewed as a complete ripoff. After I told him NO! He turned into a complete pompous, arrogant, rude, and unprofessional D*ck. It was so bad, he didnt speak to us the rest of the "contract signing" other than telling us the absolute basic of what we were initialing on the contract. The Finance Manager is probably the most unprofessional person I have ever dealt with, especially with us actually buying a car and putting money in his pocket. Anyway, prior to us telling him NO, to the svc contract, he bragged about driving a Shelby. When my wife asked what that was, he blew her off, like if she doesnt know, he isnt gonna tell her. Anyway, the Finance Manager is an arrogant A-Hole, who is rude and acts like he is better than anyone buying a car off that lot. I promise you, this guys acts like some entitled Azz who is not used to people telling him no. The icing on the cake, after we signed everything, he walked us out of his office, refused to shake our hands and as we were pulling out with our Toyota Prius (found on Car Gurus app) he was pulling in his fancy "Shelby" onto the lot, Im guessing to show off or impress us or something. Anyway, the Salesman 5 stars. The price 5 star. The Finance Manager- should be fired for unprofessionalism. read more

Love Temecula Hyundai! The service here is the best! Steve and Carlos in service are always so helpful & professional. Their whole team is great! My headlight was out & Steve replaced the bulb himself & had me out of there in less than 10 minutes! I take my other car there for service because they are so nice & I trust them & their expertise. I don't feel like I'm getting ripped off or having service that I do not need for any of my vehicles!! Thanks Temecula Hyundai for the best service ever! read more

Making payments ??? Head on down to this dealer before the end of the month! Trade your keys for a brand new car and keep the same payment. When you do ask for ISRAEL, he'll treat you fair and square. read more

I bought a car with them on the 19 to if May and Mike Cruz was the gentleman that helped me with my purchase and I have to say he want pushy on selling he made me feel comfortable and at ease. On the 28th my car (keep in mind it's a2015 used) the check engine light came on and I had no power, I started to freak out and coincidentally Mike happened to call and see how I was doing he told me to bring the car in. Later in the day the manager pedro called me and told me to bring it in so I did. The following day he called me to let me know what's wrong and how much, to my suppose he helped me out by working on the price of the part.i was so relieved I started crying. I recommend them because they really care about the customer and they show it. Even if you're just buying it needed your car looked go to them they are awesome. Thank you guys so much read more

I've been shopping online at Hyundai dealerships all across SoCal and I suggest you do too. You will find dealers like these adding thousands of $$ to MSRP. For example, on the Palisade, they add a $3,000 "market adjustment" (pure profit) to the MSRP and on top of that they created this "THPP Package"(Temecula Hyundai Protection Package, aka profit), which includes Clear Shield, Forever Start, Xzilon Protection, Nitrofill (in tires), HPP Theft Protection, for an additional cost of $2345 for the Palisade, whether you want any of these options (highly inflated) or not. They even add their THPP package to all the used cars! Umm, no thanks. I'm not paying extra for unnecessary nitrogen in my new tires. Don't fall for it. There's alot of info online to compare dealers costs. Do your due diligence and give your hard earned money to a dealer that doesn't force unwanted items on you just for their profit. If you still decide to buy there, definitely negotiate the price down on that THPP package. Good luck! read more

We recently bought a 2017 Genesis G80 right before the new year. The buying experience was awesome, the whole team really gets involved and they made a deal work without all the haggling! It's my first time coming to get a service here, I was previously a Nissan owner and went to the temecula dealer...the difference between these two is night and day. I come in with no appointment, if I could get in that was great if not I was going to set one up, however they got me in and with no attitude or fuss. I find that dealers/services can be condescending at times and try to take advantage of you, but that is not the case if you come here. I genuinely appreciate how kind and warm this dealership is. The service people were great, you walk in and everyone working inside is just as welcoming! Thank you Hyundai for the integrity and hospitality! Their prices are a little high, but different if you have a vehicle and maintenance plan with them, quality work though. read more