Got an oil change on my 2018 Elantra... they washed my car and still had dirt on it but they used microfiber towels to dry so the dirt left microscratches on my trunk. I've worked detailing at a dealership. This is NOT the service I expect. I am PISSED. Would leave 0 stars if I could. When calling to make the appt they didn't take name or anything just said you can come at 1:30. I show up and they tell me that since I don't have an appointment it'll take 2 hours. Service staff is rude. read more

On September 24th, I registered my out-of-state Santa Fe. The state I was moving from didn't require a front license plate, so I had to go to the dealership to get the plate. I met Gabriel Kotsay in Service, who was very friendly and helpful. Unfortunately the plate holder was a special order. We talked to Daniel, who said it would be in by Friday and he would call. On Tuesday the 1st of October, we still had not heard from Daniel, so we called. He said he didn't know why the plate had not arrived, just that it hadn't, and he would re-order it to come in on Friday. This time it actually was ordered and arrived! We returned and Gabriel took control, getting the plate installed as soon as we paid for the plate (labor was NOT charged.) In and out! We appreciate Gabriel Kotsay's attentive customer service and will definitely go the Temecula Hyundai for all our service needs! read more

Leased a 2015 Hyundai Azera on October 24. It could not have been easier. My salesman, Johnny Villa and Jennifer the finance officer made this transaction the most pleasant car buying experience I've ever had. The follow-up was also a pleasant surprise. I received both a phone call and emails to make sure I was satisfied with my car. Over all I can highly recommend Temecula Hyundai and especially Johnny Villa read more

My free yummy coffee wasn't even cool enough to drink yet & my oil change was done! Wow, fastest oil change ever. The 3 staff members I encountered today were very friendly & helpful. I arrived ~10-15 minutes late but they took care of me right away. I used to go to Hardin Hyundai in Anaheim (where I bought my Elantra), but Temecula is now my spot. Faster service (hmm, perhaps because I no longer go on Saturday's?), better deals (I saved ~$60 on my 30K service compared to Hardin's special at the time), and I feel like my concerns are addressed attentively (1 staff member outlined my next few services when I asked). I love that they have a TV in the waiting room that shows them working on the cars, so you're not wondering WTF they're doing while you sit around. I've wasted a good few hours at Hardin a few times just for an oil change. Never again! 4 stars for now until they figure out my tire pressure situation. I've had a consistent issue w/ my tire pressure light coming/going (mainly on freeway inclines) for the last 1.5 yr or so. It improved slightly after they did my 30K. They adjusted my tires today but the light blinked and remained halfway home. I'm gonna chill on it for now, keep an eye on it, but I'm confident they'll take care of it next time. 4 stars. read more

Always such great service no matter who is working. Even just getting an oil change there they make sure you are taken care of.

Took Hyundai Sonata in for AC repair at Temecula Hyundai. The repair person called to say the coolant hoses were bloated. Since I've not had any issues with overheating nor leaking or unusual coolant use from the reservoir, I declined the hose replacement quoted at $800. Picked up the car and parked in my clean drive way. The next morning there was a huge puddle of coolant under the vehicle. After inspecting the coolant hoses, I found 3 hoses had the hose clamps backed off their posts by an inch and a half causing significant leaking. I put the hose clamps back in place refilled the reservoir. No more leak. I won't be returning to Temecula Hyundai. read more

I am very pleased with my new car purchase at this dealership. Our salesman was David A. He worked very hard to get us into this new vehicle. I was very upside down in the loan for the car I was trading in and I had a budget for my payments. David did his due diligence to get things just right so I could drive away in my new Elantra. The sales manager, Pedro worked his magic finding discounts and rebates to get the payment just where I needed it. Also, the finance guy I dealt with was great! Levi got the paperwork ready and it was the fastest transaction to get through. This was a great experience. This is my first Hyundai and I'm hoping it will be a great car for the money! Thanks to the team at Temecula Hyundai read more

Getting the oil changed, first time here at the Temecula Hyundai dealership and it is a breath of fresh air compared to Gosch Hyundai in Hemet. If I had to do it over again I would go to Temecula Hyundai!! I would highly recommend Temecula Hyundai, Amanda Hause for Sales & Gabe in the Service Department. I would highly recommend Temecula Hyundai for Sales & Service! I bought my car Gosch Hyundai in Hemet all I have to say is buyer BEWARE in Hemet. In my opinion all Gosch dealerships are liars and cheats. I will never go back! read more

The service department is infinitely better than Hyundai of Laguna Niguel. In general I am not a fan of the way Hyundai motors (not the dealership) handles warranties but Temecula Hyundai makes it as painless as they can while working within the restraints that Hyundai has on them. I am not going to get into the Laguna Niguel dealership here as I have left a review for them on their page... needless to say I will be going back to Temecula Hyundai despite the longer drive and NEVER set foot in the Laguna Niguel dealership again (for service or otherwise). Only word of caution I have is that they are pretty busy so plan for that... guess that is what happens when you are good and people want to use your service department! read more

Collin Lamair (Service Advisor) & Gabriel Kotsay (Service Advisor) & Carlos Velasco (Service Consultant) Have all honestly been so GREAT!!! They have each helped me out tremendously. They almost feel like family here. Thanks guys for all the hard work, and great attitude that has come with it!!! read more

Went through AAA's truecar pricing for a 2015 Sonata hybrid. Received a call very quickly from Jason Mershon from the Internet sales dept. who made my buying experience THE BEST that I've ever had. We talked a few times on the phone, he even got my finance charge lower than what I was pre-approved for elsewhere. By the time I left work and arrived at the dealership, all I had to do was pick a color! Pedro in financing made the experience a breeze and was very thorough with the paperwork and I was on the road with my new Sonata Hybrid in about 1.5 hours! Signed former Gosch Hyundai-Hemet customer. read more

I am do happy with the service i received from Temecula Hyundai. My 2016 Hyudai Elelantra's battery died. Katy and Maddie took care of me. I was in and out of there in 10 mins. Great service Girls!!! read more

UPDATE: This is the 3rd time I have been to the service department here. I have to say they are head and shoulders above the sales. The people have always been friendly and helpful. So far no issues with the service department. I would give that department only a five star rating. Not the sales. --------------------- Never buy a car from here. I bought a brand new 2017 yesterday and the battery was dead. They had it running when they told me to come out and get it. I drove it home and later was going to go for a ride and the battery was dead. Jumped it the next morning and it worked but shut it off and it is as dead as a mackerel. They had to have jumped it off to get it started when they brought it out. That is pathetic and deceitful. NEVER BUY FROM HERE. Last Hyundai I will ever own. If it is not the fault of the car then it is the dealership. They were even wanting me to agree to buy the car before I saw it. They showed me a 2018 and said I could save some cash by buying the 2017 they had. I told them I wanted to see it first. Should have gotten up and left then. read more

I just had the greatest car-buying experience of my life at Temecula Hyundai! Finally, the hassle of fighting over the price is gone! The Internet Sales lead, Carl Burt, handled my sale and made my buying experience a pleasure. I had done my research online and had all of my car pricing facts in front of me. I picked out the color I wanted, took it for a quick test drive, and then told Carl that I was ready to make a deal. I showed him my research, told him the price that I was willing to pay, and filled out some paperwork. After only about 15 minutes, we had a deal! The entire Temecula Hyundai staff was professional, friendly, and committed to my satisfaction. I would highly recommend purchasing your next car from Temecula Hyundai! Thanks guys for all of your help. I'm looking forward to a long-lasting relationship with your dealership! Brian read more

Took my 2012 leased Veloster in for an oil change, rotation, and check engine light last week. Had a leak in an evap component that was covered by warranty. Because I had some money left on my Hyundai Mileage debit card, the other work cost me less than $20. Made my day, plus ordered the next debit card. Service was excellent. Washed and vacuumed the Veloster too. White with limo tint all around. Lookin' good, lookin' real good. read more

I love this place! Just bought a 2017 Hyundai Santa Fe from Paul (salesman) and Dave (general manager). Got a great price and excellent service. Paul has been working very patiently with me for 3 years to get just the right replacement vehicle for my 2002 Santa Fe. The finance department lady did a great job, too; sorry but I don't remember her name. The service department is also wonderful. They have always worked with me to determine which repairs to do (critical) and which can wait. They get the work done on time and the cost is always reasonable. What's really amazing is that they stay open till 9 pm now!!! read more

Friendly, fast and reliable service everytime. Sales is not pushy and they are honest. Service is always fast and reliable. Travis in service dept. Will go out of his way to help you and get you going quickly. We are definitely a Hyundai family. read more

Had a fantastic experience buying an Elantra. Jose was the nicest and most courteous salesman I've probably ever worked with, and I feel like I got the best deal on a new car that I've ever gotten. Honest and sincere dealership - thank you!!! read more

Thanks to my Service advisor Travis Kuhn for great service as usual. He came in under his quote, had me picked up, dropped off and kept me informed 100% of the way. Thanks again brother!! read more

UPDATE: That was fast! I just checked and, indeed, Saturdays are now available on their web appointment tool. I think that speedy response not only deserves the one star back but one more added. ------ Previous review: I might have to take away 1 star from their original Service score. I just found out that there's no way to set up a weekend appointment through their web site. That's annoying and inconvenient. Now I'll have to find time tomorrow to call them so I can get a weekend appointment. read more

Went in for oil change and tire rotation on Labor Day. Had an appointment and it was busy in there. Dominic in the service department helped me and his service was phenomenal. We've been taking my sante fe here since it was purchased Oct 2016. My car was done in 2 hours on a holiday and washed! I can't thank Dominic enough for his patience and customer service while the printer broke and the place was busy will keep me returning to Temecula Hyundai for my services! read more

The service was great. Took my car in for it first service and everyone was very accommodating and helpful. The dealership was clean had a great atmosphere. I will be back for future service needs. read more

Pedro is my guy!! Bought several cars off of him and the Temecula Hyundai team. Won't go anywhere else. Class act. Good people. Ask for Pedro Rodriguez and you'll get the same treatment I have gotten. read more

Experience at the dealership was amazing thanks to James, Chris and Shawn. This whole team made the experience painless! James was extremely helpful trying to find us the right Palisade. He was able to order one and it came in less time than he promised. I'm usually not a big fan of dealerships but James and his team made it enjoyable. James is was very helpful, knowledgeable, and followed through on his promises. Chris was his sales partner who was also the same. Shawn is finance was awesome as well! Would highly recommend this dealer and I'm extremely happy with our new Palisade!!! read more

I had a great experience here. After many months of shopping around for the perfect car, I finally found it at Hyundai Temecula. I was greeted by a friendly associate who was not pushy. All of my questions were answered and I was able to leave with the perfect car that fit my budget. Great service, product and price! read more

I have been coming here for years! Everyone is kind, welcoming, and helpful! John, in parts I believe helped me out when I needed to get my front bumper redone. He made me feel comfortable and confident that the job would get done. He kept me updated and I loved that! I highly recommend all to use this location for service and/or when buying a vehicle. read more

Get a hold of Ryan Ruiz. He was so helpful answering all my questions. Unlike other dealerships on the block, he didn't pushed me to buy when I told him I need to look at different cars from other lots. He gave me his card as I was leaving saying when I'm ready to buy from Hyundai to call him. I came back with my husband ready to buy our car from this lot. Everything went smoothly, Ryan gave us a tour of our car. This is the second car that I was involved purchasing from Temecula Hyundai. I can't remember the last seller's name, but it was good experience as well. So both times, great experience. The warranty car services are great, cash back and incentives are still available. Great services all around Ryan!! Thank you!!! V & H read more

Hi everyone!!! Let me tell you! Alex, Domingo, and Jose are top notch professionals!!!! Their finance guy, Chris-also stellar... I have never had such an easy, affordable, and fun experience buying a vehicle in my life! I got everything I wanted and I am very satisfied with this major purchase! This dealership knows how to make a real deal and they give you the royal treatment!!! Thank you guys!!!! Robin Cuccia read more

Worse experience ever for a purchase. They did not disclose in the advertisement nor pictures damage to a vehicle. Drove a distance, get there and the whole front bumper is over an inch off, with the fender propped off and the headlight was scuffed so bad it need to be replaced. After 2 weeks of negotiations, not once did anyone mention this car had damage to it prior to arrival. False advertisement. Their main excuse was, this is "pre-owned". This dealer is deceitful to the fullest. Watch out for Anthony Stassi salesman. read more

Here for my regular check up and as usual my boys Carlos and Colin are taking phenomenal care of me and the boys in the garage are dialing in my car efficiently and with love! Wander into the beautiful waiting room to find smiles from the front desk and the sales manager Pedro which is nice first thing in the morning. Sitting here writing this review and get told my cars already done, how's that for quick and great service!! Oh yeah and they found me a great coupon too to help me save a few bucks. Guess I owe them donuts next time haha. I highly recommend this place for all your car needs whether buying or service because here they treat you like family and take great care of your cars, any kind of car too!! Big thanks to Carlos for making my day today, love ya!!! read more

Temecula Hyundai - Car Dealers Near Me - Temecula, California

This location is the only place I will come to get any cars. Whole team treats you like family, everyone takes care of you and gets you in and out of the dealership quickly! I had the pleasure of being with Ryan R. He told me in the ins and outs of the brand new sonata that I was looking at. Test drove it and fell in love! He was so informative and genuinely cared to take his time with me on any questions or concerns I had. Sean in finance was amazing as well! Just over all great people and happy to always come back to them! read more

Disgusting shameful dealership. This dealership failed to honor a warranty of my dead parent's vehicle who passed away from Covid-19. The vehicle is clearly within warranty, but they came up with a weak excuse that the engine had sludge on a vehicle model that clearly has a history of issues with engine problems. In fact, Hyundai recently settled multiple class action law suits for this exact issue where they were forced to install software to detect engine rod problems and to warranty the engines for life. So instead of admitting any fault with their defective vehicles, the service representative Steve elected to put down my deceased parents saying they failed to take care of the car. When I inherited the vehicle, it had under 50K miles on a 2013 model. You do the math. Hyundai clearly has a HISTORY of not honoring their warranty. Just think about it, thousands of Hyundai owners had to file class action law suits to have their warranty covered! I guess they must have had sludge as well. Shame on this dealership. I will be sure to spread the word about you. That's a truly classy way to honor a veteran and his wife who purchased multiple Hyundai vehicles. I will honor their memory by never stepping foot in a Hyundai dealership ever again. NEVER BUY A HYUNDAI VEHICLE! read more

I called to make an appointment to get an oil change with their service department and they told me that they were able to get me an appointment the very next day at 11:30 in the morning I drove about 30 miles to get to my appointment to then be turned away because they said they don't have me scheduled. This is the second time I've had an issue with their service department. First time they left scratches on my vehicle after being serviced. I don't think they're professional and they are very unorganized. I wasted my gas and my time . The car buying process is great but their service department sucks. read more

I am driving a 2019 Hyundai Ioniq EV and loving it!!! Don't have a high regard for car dealers in general so I was a little skeptical when going to Temecula Hyundai. I knew I wanted an electric car though. August and Pedro (sales manager) were so helpful. Answered all of my questions ( I usually have quite a few questions because I do my homework before visiting a dealership) patiently and followed through. Both of them worked with me till the end as this was my first car purchase alone. Usually I take my Son along being a female. Everyone from receptionist to service people were so friendly. I didn't feel that pressure to buy. Very easy. And, at the end of the deal, August, followed me home driving my old car while I drove my new electric car. Nothing but praise for this dealership. That comes from my heart because I don't write reviews generally. Great job guys!!! read more

I would highly recommend this dealership to anyone looking to buy a car! We had a great experience at Temecula Hyundai! We arrived and were greeted by a sales persons on the lot who quickly connected us with Becky! She was pleasant and helpful! She was knowledgeable about the vehicle and answered all our questions. Cal helped us sign papers and was quick and efficient. They worked with us to make the buying experience easy. Thank you Temecula Hyundai for a great purchasing experience! read more

Your response has no true action steps, to resolve the poor service. You are simply including PR buzz words. Again, disappointing

Hello, Just wanted to drop you a note to tell you how wonderful the customer service is at your dealership. You really do strive for high quality and your employees reflect this. I have enjoy talking with Travis, who in the service department. Travis is always considerate and makes my experience more pleasurable. Your lounge is very comfortable, while waiting for a service to be completed. Your showroom customer service desk and offers a snack, while I was waiting. I also was greeted by the parts department, while I was getting some popcorn. I really appreciate your customer service and let everyone know. Thanks, Gerry Manning read more

From start to finish, from first contact to agreement signing with the finance manager, Temecula Hyundai delivered consistent, excellent service. My son bought his first car here. Israel was our sales guy, would highly recommend. read more

I went to this dealer to look at a car. I got there and test drove it, it ran well, some minor interior and exterior defects and had some questions. We went inside- sat down. After about 15 mins of sitting and discussing numbers, the sales manager had told me that there was no way the numbers i would want would work. I let him know I've bought this specific car 5 times, and there is always a way, and if he wanted to nickel and dime things I could do the same. Car didn't have a warranty, the dealer didn't offer a warranty to fix interior damage that would've costed 100's AFTER purchasing a new car, on top of the miles being 60k+. Anyways, sales manager came back "to let me know there was another customer that came for an appt to look at the same car I was looking at" Only to finish with "so whoever's credit comes back first and signs first- it's theirs" because I made sure he understood i wasn't running my credit on a car when the numbers wouldn't have worked. So I kindly said that's fine, they can have it I'll go. I'm not here to fight to the finish, I wanted the car if it worked, obviously I knew my information and they couldn't screw me on everything because of my knowledge that I have, after making me sit for ten minutes he came back over and let me know "well we just sold the car to the other guys that came in. I truly am sorry, but you know, oh well" literally after I had already test driven the car and had been sitting there for 35 minutes working out numbers. The sales guy who was working with me also made a comment about how he called those people to come in to leverage me, and it just so happen they "bought it " within 10 minutes of being there- even though they didn't drive the car or leave the office. Funny how they purchased a car with no need to see or drive it. So we got my keys back and left. My problem is, 1. How shady 2. If that's their sales tactic to threaten me into buying a car, try again. I'm not an idiot. 3. Don't back me into a corner- i don't owe anyone anything 4. Buying a car shouldn't be miserable for me. I should be excited to go buy a new car. Not already exhausted the second the manager sits down because they start with telling me what I'm asking for is unrealistic, which in fact it is not. I do my research and sell myself the car, i just go and see if it works. This is the SECOND horrible experience I've had with the sales managers- and I will never return. Regardless of the cars they have. I would rather buy from someone 100 miles away than ever go here again. Shameful and fraudulent. read more

Went to this dealership tonight after I did an online appraisal for our used 2013 Ford F150 Ecoboost XLT Super Crew, and they emailed my an appraisal certificate that stated it would be worth $31,000.00 to $33,000.00 upon trade in. Now I am a realistic guy and knew that this was a bit high, but proceeded to look at and test drive a 2015 Tuscon, as we wanted to trade in the truck for a car with a lower payment and better gas mileage. And yes of course we were underwater in the value of the truck. They offered us $22,500 which was a good offer according to them and KBB, well KBB is telling me that the value is $25,200. So I go to the Temecula Hyundai website and fill out the appraisal online information and get a return certificate as I stated above. I show this emailed certificate to the salesman who replies with "What is that, I've never seen that?" Seriously? It's from your dealers website and you've never seen it? Show it to the used car sales manager, "Email that to me I have never seen that before". So I ask the manager, are you going to come up anywhere near $30,000? Which was clearly below the original emailed trade in certificate, and of course he says no so I walk out. My wife and I are both active duty military so we hold integrity and honesty in the highest regard, as everyone should, clearly this dealership was using this as a ploy to get us in the door, and sadly it may work on some people, however not on us, so please do your research and make the right decisions when deciding on where to buy a vehicle. While it's clear that Hyundai has raised the quality of their vehicles over the years, we will never buy one because of this one experience. UPDATE: Looked at their used car selection, they have a 2013 Ford Focus SE with 40,912 miles listed for $12,990.00, Black Book is saying on the high end of conditions it's max value is $9,845.00. read more