Shout out to Japhed. He fixed my iPhone. The store is in a very convenient location in downtown…read moreIssaquah next to Mack''s dim sum. Love this store. Thanks!

Customer service was friendly and personable. Japheth was a joy to work with and got my iPhone…read morescreen fixed quickly and for the estimated price. I fully recommend. My family also has brought multiple items here for repair and recommend this shop as well.

Please help by somebody called Nathan. Knowledgeable, courteous all around good experience.read more

Friends don't let friends shop here. My products ordered for pickup yesterday was not fulfilled,…read moreThey took my money made a promise, didnt follow through and did not communicate. I can get anything online, I ordered products from this store so I could have them yesterday as needed to fulfill a customer order. More than disappointing.

They saved my stupid ass BIG TIME…read more There is no excuse for not having adequate back ups and then crying whaaaaaaaaaa when your hard drive fails. That's me. If these guys fart, they fart rainbows. Yeah, you have to be patient because they are busy helping other idiots. But they will help you as best as they can. Holy crap...did I say how much they saved my stupid ass?

They always took a long time to get stuff done, overcharged you, and often the problem wouldn't be…read moreresolved. I tried to get in touch with them a couple months ago to get my PC fixed anyways and couldn't even get a call back despite leaving several messages and someone responding here on Yelp saying they'd be in touch with me after I left a question asking if this place was still open. Guess what didn't happen? Anyways, One Hour Device Repair is great, I ended up going to them and they were fast, reasonable, and did the job right the first time.

Great experience, having a computer problem it's the only place to go. Might not be the cheapest…read morebut they're the best

These guys do very quick and excellent work. They definitely came through and saved the day.read more

I had a dead flash drive (would not respond to any computer that it was inserted into) and took it…read moreto Dave, requesting that he recover the files from it. BTW: Make sure to check your junk/spam email for the ticket number. First, he was so quick! I dropped it off on a Wednesday and by Thursday around noon he notified me that he was able to recover all my files. I was beyond ecstatic. He is very knowledgeable and trustworthy, and if this were to happen to any of my friends/family members, I would immediately refer them to Dave. Truly cannot express how great of a service this was. 10/10

We are very happy with the service we received from Dave. We had some old drives from an obscure…read moretype of RAID system and he was able to recover all the data. Great communication and speedy service.

In an odd sort of way, it turned out my first choice wasn't my best choice!…read more I came across the listing and thought "OK - it's a little corny name, 'Those Tech Guys'" but honestly, if you hang around tech guys at all, you get it. I am far from a professional when it comes to IT installations, but I know enough to be dangerous. And after getting quotes to install ethernet in my 1980s circa home, one never wired for ethernet, one that just went through a significant renovation where I, in my supreme wisdom said "WiFi is great, now! Who need hardwires anymore?" was now faced with retrofitting several rooms and office with ethernet and said, this guy over here, the independent with a normal sounding company name, yeah - lets go with him! Mistake!! After schedule, and reschedule, and delays, and reschedule, we got nowhere with contractor number one. Meanwhile, Roberto and Peter at Those Tech Guys had patiently followed up several times, continued to be pleasant and professional, and AFTER I said no thank you I am going to go with someone else! So I made the dreaded call back - "So remember when I said if things change . . . " Peter was quick to jump on the phone, and walk me through things at every step. Gave me a highly competitive bid, and an install time of only a few days from when I called. They cam onsite, were clean courteous, and efficient. They played with my dog (I mean who doesn't love a bowling ball Staffy Bull Terrier mix?) and made light work of the install, and the final cost (with tip!) was even below the initial quote. This was made possible as Peter walked my home and together we found opportunities to do things more quickly, and save a few dollars along the way. In the end, I didn't choose Those Tech Guys first, but you should. No regrets here, other than I should have picked them first!

The install team, Evan and Cameron, are nice people. However, the job was subpar. Work started at 9…read morea.m. In the beginning, the team gave the impression that they were going to drop wires from the attic through soffit vents down to cameras for most of the run beside the doorbell. One of the team members had to drive back for a ladder during the job. And both finished at 5pm 16 billable hours for a 5 runs vs 6 runs and paid full price. The worst part is I was under the impression that they (during booking and pre-install) would try their best to conceal wires, but the majority of wires ended up exposed and longer than necessary. Camera down to crawl space then back up exterior wall (next to downspout) through soffit vent into attic. Vs. camera up exterior wall into attic via soffit vent. I tried contacting the team to offer to pay more to have wires rerouted to no avail. The cameras work. I'm grateful for that.

Quickly removed all traces of a breach on a personal laptop. Excellent communication through the…read moreprocess. I traveled from Tacoma due to excellent reviews and was not disappointed.

They did a great job putting together a literal basket case laptop I brought in. Service was…read morefriendly, communication was adequate. I would recommend them for all your laptop issues.

I went to this location today 05/11/2026 I went there to ask…read morerep a question and he wasn't helpful in the least and then just walked away into the back room. I gathered my stuff and left. It was incredibly rude for him to just walk away I was kind and polite and was explaining my issue and he wasn't able to help possibly, I'm not sure since he just walked off. It was disheartening to he treated like that.

Thanks to Anthony for his help today, my daughter and I were setting up her first mobile device and…read morehe was a big help and very patient. It's a nice, clean, big store, and much better than the Sammamish location we started at.