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    Temptation Resort

    3.0 (180 reviews)
    ModerateHotels

    Temptation Resort Photos

    Recommended Reviews - Temptation Resort

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    Cee G.

    If you love to have fun, I highly recommend this place also to be where this is a place where a lot of swingers go if you like to be free if you like to be topless, this is the place to go. They are not shy there at all. Understand that they are respectful of your privacy but I didn't notice there was a lot of women growing men that they did not know so that was interesting to see being if it was the other way around it probably be an issue or maybe not being that you're at temptations. But they're the goal is to respect one another space and privacy so in certain areas where if you have your camera out, you have to put a sticker over your lens and respect each other's space and couples. This is also not a resort for just couples only you could come with your girlfriends. You could come with your guy friends, but I'm sure they probably in there looking for some action to somehow someway. Well, I can't say the entertainment there was so much fun starting and think about 10 o'clock until two in the morning. They have nonstop activities. They have eight different restaurants. It's all inclusive. The drinks are great. I can say that much and they get better when you're a premium member. The place is super colorful, which I really like it made it very visually pleasing if you like bright colors. The rooms there were nice. I did get an upgrade in the room because the first room that I was in which was one of the first hotel that was built there , the cabinets was a little old. It was hard to close them when we got into the new room they didn't have the snap clothes. Furniture is more just they shut the door so that was good. They have overhead showers, which was very refreshing. I can't say the place was clean and I'm excited to go back. The only thing I didn't like about the place is that they are going to try to to buy in a timeshare which they call a premier program, but it's basically a timeshare but at least a timeshare not in just that place but around the world so I guess that's that was cool but otherwise if you don't wanna be bothered with that, avoid it!

    Picture of the roof from my balcony

    The resort can be fun. I'm disappointed on their website. I booked a room with the ocean view and from the pictures I'm looking at a roof and a little bit of the ocean. I went down to complain and he said they have no other availability and that I should've booked oceanfront, which is misleading from the pictures they advertise !

    Hotel lobby
    Jessica W.

    What an unforgettable experience. My husband and I aren't big partiers and we both don't drink alcohol. So admittedly we were a little worried about booking this place. With a topless optional pool and the resort being adults only we figured we'd give it a try. The playmakers made the experience incredible. They even let us have apple juice in place of beer during some of the games. Which we greatly appreciated. We like having fun too so it was nice to not be cut out of the games because we don't drink. We spent most days by the sexy pool (usually getting there around 8:00 a.m. in order to reserve a spot). We did breakfast at sea flirt or the buffet most mornings. Around 11:00 a.m. the playmakers started doing activities around the sexy pool. I would say most of our fun was due to the activities that the playmakers host. I highly recommend just signing up for the activities and making the most out of your experience. It's also fun to people watch if you're not in the mood to play the games. Our room was over in the garden area by the sexy pool so you could really hear the base at night from the music. Thankfully they do leave ear plugs in the room so those came in handy. Also, we had some pretty bad storms there when we went so most of the parties were moved inside for the evenings. Our room had a leak every time it rained longer then two hours. We did let the front desk know. They sent someone out multiple times to fix it. The food was better than the reviews had led me to believe. I highly recommend the chicken tacos for breakfast, The sexy nachos over at sea flirt for lunch, and the dragon roll over at Sutra for dinner. Admittedly I wasn't a big fan of the food over at Romansa. We ended up going to the buffet after trying it and filled up. It's a lot easier to get into the restaurants if you're willing to eat dinner between 6-6: 30pm. If you do go off property for dinner make it back by 10 p.m. so you don't miss the evening shows. The evening parties go from about 10 pm till 2 a.m.. When we booked we added the playful experience which included a 25-minute massage for each of us. The massage was phenomenal. Would definitely book it the next time we go. I'd probably always do the playful experience so I can have the option of eating at sea flirt and the sky bar. We also booked the boudoir experience and I'm in love with the photos. Would highly recommend adding that on if you can. When we went we did a one week stay so we were able to see all of the different activities they do and the themes. Next time we go back we probably wouldn't go for longer than 3 days. To be a part of the party scene for that long was a lot for us. Overall it's a great hotel if you make the most out of it!

    Alli C.

    Well... this was an interesting experience. Imagine adult spring break with tons of booze, topless women, crazy theme nights, and loud music. For an all-inclusive, the rooms are nice. Large pools. Well-stocked bars. The hot tub gets super crowded. It's worth the upgrade to the tower for the rooftop bar, restaurant and pool/hot tub. This is definitely sexier than your average adult-only resort, and the fun part is meeting tons of sexy people wanting to have fun. The beach is pretty awful but I would say that's not the draw of the resort. A lot of people there admit to being open or swingers, but I wouldn't call it a swinger resort; it really is just a non-stop place to party. The food is below average for an all-inclusive, but the drinks are strong. Spa is overpriced IMO. My main complaint is how they nickel and dime you - we were charged $3 for makeup on a towel, yet I barely wear makeup and I used removing wipes every day. Not sure how I damaged a towel. There's always an up charge around the corner, and they try to sell you a membership that has no apparent value (you're essentially buying a discount). Overall, this isn't the place for me, but I can see why so many people love it.

    Natalia J.

    I hope I can fit all my thoughts into this post because this might be the longest review I've ever written. To start, all timeshare properties should work on their sales tactics, and this one is no different from others I've visited. The "welcome breakfast" involves a sales presentation to become a member, and while I don't discourage anyone from attending, be prepared for persistent haggling. They're trained not to take no for an answer, making it sound like the best thing ever. I won't be getting a timeshare ever; & the credits you get I think it's like $600 that I'd only if you attend this presentation. These are things that are only explained when you check in it's a lot of information they will try to gloss over so ask questions and tell them no if you don't want to go and take your phone off the hook I heard they will call your room often to ask you to go. Despite requesting a site inspection as a travel agent, my request to the sales department was ignored. However, I won't let that overshadow the good parts of my stay. I booked the Trendy Ocean View Playful Experience, which had a great view despite not being part of the tower rooms. Note that no other part of the property has an elevator so you want a high floor adjacent to the main tower so you only have one flight of stairs to walk up. Yes only the tower has an elevator. It was offered to book a tower room at $170 more a night during check-in. The lack of details about the tower's benefits, including a cabana, a better view, proximity, and more amenities, left me unaware so I didn't upgrade. I ended up booking a cabana separately, and it had a two-bottle minimum, costing about the same as an upgraded room. Clear communication about all details matters when making a sale. I definitely would've preferred to spend $500 up on the upgraded room plus the cabana had it been explained better. The playful experience outside the tower includes amenities like a bottle, a romantic dinner booking, Sultry reservations (booked at the concierge), a 25-minute spa massage, and 25% off extra services. Also, it includes sky lounge access which has the absolute best view at the top floor of the tower. The concierge was sweet she had the room decorated for my birthday and she was the most helpful in answering questions. Everything we tried food was enjoyable, especially the buffet with Mexican and American breakfast options. The hibachi and Italian restaurants stood out, but other options may be eclectic. Foodies and open-minded eaters will appreciate the variety. Everything was fresh especially the fruit and juices. The adult playground experience was a blast in this 21-and-up resort. The sexy pool from 11am to 7pm offers non-stop fun. Despite hearing horror stories, I felt safe, staying close to my partner, and security was thorough about phone policies they will go through your camera roll and make you put your phone up. The resort has a rewards program for agents, so that is a neat perk. I think I have found my go-to resort for good times and met a lot of cool people. Excited to return, and I've heard Mocha Fest hosts here - probably my next visit!

    Business cards

    While staying here March 31st through April 3rd. The A/C stop working hotel wide. I was told by Jose Manuel Romero that the hotel would not be compensating any guests the lack of a/c in 90 degree weather. I came to the front desk approximately 2am asking for new bedding because the sweat accumulated in the bed. The rooms were so hot by the time morning came that the humidity made floors wet and I slipped and fell in my room. After speaking with Jose he conferred with the front desk manager whose name is Andrea Flores and she refused to address my issues face to face and said there would be no compensation for the affected stay. The pair also followed up with the only thing i could do was leave the property for relief or compensation. I've stayed at this resort multiple times and have never been disregarded so blatantly. Completely unacceptable....

    Cineopolis Cancun
    Tanesha J.

    New Year's Eve @ Temptations was epic!!!!!! It was a complete movie!!!! The experience I had left me absolutely speechless. The staff was superb, the food was excellent , and the safety protocols was top notch. Temptations is an adult only, clothing optional resort so if you're not open minded to a fun, but risqué atmosphere, don't go! From swingers, to the LGBTQ community, everybody is welcome. There's a little something for everybody. They also have their own social media network that you sign up to on arrival in order to make friends and keep up with all the sexy activities happening around the resort.. Soon as I entered the resort there was a pole dancer in the lobby and a waiter with a welcome drink. I knew at that moment I was going to have a blast. There are day parties consisting of foam pool parties to nightly performances from pole dancing competitions to show stopping sexy dance routines. The area around the resort is very safe. There is a mall about 10-15 minutes within walking distance that also has a nice movie theater. I got to see Wonder Woman and do a little shopping. I went parasailing, visited XCARET park, went to see Joya by Cirque Du Soleil, and had a few exquisite lunches and champagne dinners on the beach. The beach is a little small but beautiful and quite cozy. The staff went above and beyond to ensure that I had a great time. The buffets were handled by the staff so the guest would not serve themselves for sanitary and safety reasons. They also have sanitizing stations all over the resort and social distancing within the restaurants. Wearing a mask is optional so play at your own risk. I had an absolute blast & can't wait to visit again.

    View from Sky Bar
    Kendra K.

    We finally made it back! We love the freedom you experience at the resort. Being disconnected from the busy life we all live! From the second you walk in the doors, your privacy is of utmost importance. No phones are allowed to be out at the pool or at Bash. The staff are all so friendly and want you to have fun. Our favorite restaurant is She, so be sure to find out the days they are open and get yourself a reservation! The playmakers provide great entertainment all day. This past trip Jungle Jay, Sexy Sandi and JJ kept us laughing and engaged in the activities.

    Reggie was impressed with the wallpaper
    Elisabeth P.

    There's a lot about this resort to love and a lot that leaves something to be desired. In the end they kinda end up cancelling each other out and you're sort of left with- meh it was okay. Let's start with location. It is downtown Cancun but not in the ritzy resort section, it's actually farther down the strip. This means two things- a much longer drive from the airport with a lot of traffic and secondly if you want to go off the resort property, you are farther away from attractions and restaurants. It is also right on the street rather than having a long driveway like many properties so you get more noise. There is a beach but it isn't great, we didn't spend much time in it and they don't keep vendors from walking by and hassling. Speaking of hassling, let's talk about the check-in process. It took forever with only one person handling the front desk and each couple taking 20-30 mins. We were in the lobby for over an hour the first night after a very long flight. You aren't greeted upon arrival with a drink like in many all inclusives, but you are greeted..and hassled..by promoters. The goal is to get you to sign up as a premier time share member that costs more than many people make in gross salary for the year. They bother you at check-in and then hassle you to come back for a 'tour' and 'special breakfast' the next morning; which inevitably was another 1.5 hours of trying to sell us this time share. I have issues with being impolite to people especially when I understand they're just doing their job, but after this much time I finally stood up and walked out because there was no polite way to leave. Our room when we first checked in was a tower suite like we'd paid for, but was on the lowest level where people could look in, was dirty and not as pictured. It was so loud the first night I requested a move and the front desk was amazing at accommodating. We were moved to a room on the 6th floor which kinda had an ocean view, was much quieter, and looked more like the advertisement. The room itself is a bit less glamorous than pictured and they just don't feel very clean like most resorts, but overall it was still nice and definitely an improvement from the first room. The whole contemporary design of the resort is really edgy and fun and we loved the poppin colors throughout. Staying in the Tower had its perks with the best one being access to the rooftop pool which was limited to Tower and Premier guests, very quiet and relaxing, and great views. We spent most of our time up here as we really wanted to relax during the day and party more at night, but the main pool is party 24-7. We just too old for dat. Speaking of partying, what we did LOVE was the themed nights with so many people getting in the spirit and dressing in costume and tons of friendly people to meet. We made lots of friends pretty much every night as there were always groups being warm and welcoming and including us in whatever was going on. The shows were also phenomenal. The electric violinist is the best show I've ever seen at a resort hands down. Food was average. Sometimes it was great and other times it was a huge let down. I mostly did ok eating gluten free and most of the staff was very familiar with the allergy. Only at the Asian themed restaurant did we have an issue and I was served gluten unknowingly and spent the next two days sick with very characteristic Celiac symptoms. Overall, we did have fun! It was a great 4 days and since we had the Premier pool I managed to relax but wow did I get tired of techno music at 7 am and music blaring all night long so we couldn't sleep. Even the husband of mine who loves to party and can fall asleep anywhere was miserable from the lack of sleep due to noise. We're glad we did it once, but we don't see a reason to return.

    Sunning by the pool all day.....

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    Page 2 of 5

    Temptation Resort Reviews in Other Languages

    Review Highlights - Temptation Resort

    They have entertainment every night and if you have a chance I recommend the foam party in the sports pool.

    Mentioned in 6 reviews

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    Hyatt Zilara - Guest Room

    Hyatt Zilara

    (281 reviews)

    $$$

    Zona Hotelera

    I cannot recommend this hotel more highly. It's the best experience I've ever had at an all…read moreinclusive hotel. At the end of my stay, I did not want to leave. Sometimes all inclusive hotels can feel gimmicky, like being on a cruise ship or something. This was not that at all. This was a high end experience from start to finish. The hotel service and facilities are impeccable. I was blown away by the care they take to tend to each guest. I was only there for a few days and people took the effort to learn my name and my personal preferences. To start, the room was incredible. I stayed in a suite and it had a juccuzi right inside the room and an ocean view with a hammock. The room also came with a mini bar which was restocked daily (although you could also call and request anything at any time). Every day they had a different schedule of activities for guests with quality entertainment (not tacky acts). They had all all white party with a circus one day which was fun, a foam party, bull riding and more. The food deserves its own review. It exceed my expectations by a lot. They had several food options to choose from, including an Asian restaurant, a Mediterranean restaurant, a mexican restaurant a cafe and a global buffet. The restaurants were all open extended hours until 10 or 10:30 so there were always food options available. The global buffet did different themed dinners every night. Of the restaurants, I liked all but I'd say the Mediterranean was the most high quality. The preparation and taste was on par with any top NYC restaurant. The octopus dish was especially memorable. Second favorite was probably the Mexican restaurant. They have a chef from Oaxaca who makes a great mole. At each restaurant, the managers always made an effort to stop by my table to make sure I had what I needed. The employees genuinely care about serving you and they do it gladly. Sometimes you go to places where the employees are disgruntled or have a bad attitude. Not the case here at all. Everyone seemed generally happy and in a good mood. It felt like most of the people here were celebrating something, whether a bachelorette party or birthday, but it didn't feel overall raucous or anything. They had a silent disco one night and I think that also helped with any potential late night noise issues. I was really impressed with how well curated the schedule of activities was. Additionally, the hotel was very clean. When I first got in, people were mopping. They're constantly changing pool towels that are left out. Everything was spotless. The sheets were crisp and white. My room was changed to my liking. No complaints. One of the better places I've stayed. I would definitely come back in a heart beat. I loved it here!

    Of course. I only added Eddie into the service section and left everything else the same…read more I have gone back and forth on writing this review because there are so many things this resort does well, but overall my experience did not quite match the expectations I had from previous Hyatt stays. This was not my first visit to Hyatt Zilara Cancun and it was actually my amazing experience here in 2019 that started my loyalty to Hyatt. I am currently a World of Hyatt Discoverist member, and after my first visit to Zilara, we loved the Hyatt experience so much that we chose Hyatt Ziva for our vow renewal in 2022. Because of that, returning to Zilara was something I had looked forward to for years. First, the staff at this resort deserves so much recognition. My concerns are not a reflection of the employees because the service was consistently excellent throughout our stay. From before we even arrived to our final day, everyone we interacted with was friendly, welcoming, and genuinely wanted guests to have a great experience. Before our trip, Eddie reached out as our concierge and was extremely helpful in making sure we were prepared for our stay. He helped coordinate our spa services ahead of time and assisted us with securing a late checkout, which made our trip much smoother and more relaxing. At check-in, Luis helped us on the World of Hyatt side and was wonderful. He explained the changes and additions to the resort, helped us understand reservations, and made sure we had the information we needed. Throughout the resort, the service remained consistent. Even when I had a meal I didn't enjoy, a staff member at the teppanyaki restaurant was genuinely concerned, offered alternatives, and wanted to make it right. That level of care stood out. Our room was excellent. We stayed on the fifth floor in a corner room and it was clean, spacious, and comfortable. The bed was fantastic, and I loved the pillows so much I am actually trying to find out what kind they are so I can buy them for home. The bathroom was great, especially the mirror with multiple lighting options. The shower had great water pressure and plenty of hot water, which I always appreciate. The only thing I personally missed was having a bathtub, but overall I had no complaints about the room. The resort itself is beautiful and extremely clean. The pool area is relaxing with comfortable chairs, and it was never difficult to find a place to sit. The atmosphere is definitely more quiet and relaxing rather than a party environment, which can be a positive depending on the type of trip you want. The beach was well maintained, especially considering the seaweed situation during our visit. The staff worked hard to keep it cleaned up, and the things outside of the resort's control, like weather and ocean conditions, did not impact my opinion. The spa was absolutely phenomenal and I wrote a separate review specifically for that experience because it deserves its own recognition. The gym was also impressive for a resort gym. There was plenty of equipment, treadmills, a stretching/yoga space, and even a Pilates studio. I was hoping to participate in Pilates, but the class filled up quickly. I thought the fitness offerings were a nice addition. Where this stay fell short for me was the food. At an all-inclusive resort, the food experience is such a huge part of the overall value because you are eating every meal on property. When we visited in 2019, one of our favorite memories was eating at Pelicanos by the pool, so we were excited to return there first. We knew things had changed since our last visit, but unfortunately the quality and options did not feel the same. We tried several restaurants, and while the service was always great, the food itself was disappointing. The Italian restaurant felt very bland overall, although the bread service and tiramisu were enjoyable. The cacio e pepe and pasta dishes did not meet expectations. The teppanyaki experience also was not what I expected. I was hoping for more of a traditional hibachi-style experience, and the meat quality was disappointing. The buffet was fine, especially breakfast, but nothing really stood out. Room service was quick and the staff was friendly, but again the food itself was not something we loved. My favorite treat on property ended up being the ice cream at the coffee shop. The biggest thing I missed was having easy poolside food options. When I'm at an all-inclusive, I love being able to relax by the pool and grab things like quesadillas, ceviche, or small bites without stopping the pool day. The lack of that type of experience was probably my biggest disappointment. Drinks and pool service were great, and the staff did a wonderful job checking on guests. I personally don't drink alcohol, but it was clear they were attentive with beverages. Entertainment was limited compared to some other all-inclusive resorts. There were some activities and a few performances, but not the larger

    Live Aqua Resort - View from one of the cabanas facing the ocean

    Live Aqua Resort

    (462 reviews)

    Zona Hotelera

    My spouse and I had an absolutely wonderful stay at Live Aqua. The property is stunning, the staff…read morewas exceptionally attentive, and the food was delicious. The spa was fantastic, offering step-by-step guidance through the dry sauna, steam room, and both warm and cool pools-such a relaxing and rejuvenating experience. The hotel sits right on the beach with breathtaking views and features several pools, including one with a fun swim-up bar. Dining options were excellent, with several restaurants to choose from, including Mediterranean, Mexican, buffet, Asian, sushi, steakhouse, and American cuisine. Our room was fantastic, with a rainfall shower, comfortable beds, prompt housekeeping, 24-hour room service, and turn-down service. We also enjoyed live entertainment and a night club on the property, yet it remained wonderfully quiet when we wanted to relax. We loved the aromatherapy --it was such a thoughtful touch. The location is very convenient: close to a pharmacy, just across the street from a shopping mall with a mix of upscale and casual dining and shops, and only 10-15 minutes from Cancun's vibrant club zone. We couldn't have asked for a better experience.

    Live Aqua Cancun was a really nice all-inclusive overall. Not perfect, but definitely a relaxing…read moreresort and a place I'd still give four stars. We checked in on a Sunday around 4:30, and the room was already cleaned up and ready. We stayed in one of the terrace rooms on the fourth floor, and the room was well maintained the whole trip. Housekeeping was really good, and the lady who seemed to consistently clean our room was super friendly. They also do evening turndown service between about 6 and 9, which I liked more than I thought I would. The food was hit or miss. Sea Corner was easily the biggest disappointment. You really have to like ceviche to enjoy that spot. I tried the battered fish taco, which was a really small rolled fried fish taco and honestly tasted kind of stale. The red snapper tostada was okay, but still pretty subpar. Overall, Sea Corner is one I would skip. Ciete's breakfast buffet was decent, but still very buffet. Some of the food had that stale, been-sitting-out-too-long taste, but the omelet bar and fresh juice/smoothie bar helped a lot. They have two omelet bars, which spreads people out, and Marco at the smoothie bar was awesome. He remembered me after my first smoothie and was friendly the rest of the trip. Azure was pretty good. We split hummus and pita, and I got the chicken in red wine. The chicken was cooked perfectly and came on a bed of mashed potatoes that were really good. Dessert was just okay. The baklava was very cinnamon-heavy and almost tasted like a churro. MB was good and definitely felt like their "dress up" restaurant. I had the stuffed chicken, my girlfriend had the veal cheek, and we also tried the filet mignon. The filet was cooked perfectly medium rare, and the meal overall was good. Not amazing, but one of the better dinners there. Hidden Garden was probably our favorite restaurant. We went there twice because it was that good compared to the other options. The samosas, gyoza, chicken satay, shrimp fried rice, and desserts were all really good. The Thao, basically their version of orange chicken, was also really good. The pad Thai was okay, but sweeter than I prefer. Their signature cocktails were also really good. The Thursday night show was a nice part of the trip. They had a buffet by the pool, with a mariachi band from 7 to 8 and traditional Mexican dancing from 8 to 9. The dancing was almost like a theater-style show, and that part was great. The buffet was on par or slightly below par. They had a crepe bar, a grill with pretty good steak and chicken, and a couple decent soups, but a lot of it still had that left-out-too-long, slightly stale buffet taste. The entertainment and activities were a big highlight. Trivia every night was great, and karaoke was a blast once people started getting into it. Pablo hosted trivia and karaoke with Jorge as the DJ, and Pablo brought a lot of energy. Jorge also DJs at Egos later at night, and they played a good mix of American dance music and Latin dance music. During the day, we tried archery, water aerobics, bingo, the guacamole class, casino night, and a self-facial class. Archery was a blast, and aqua aerobics in the infinity pool was really fun. Ricky was a ball of energy, and Jocelyn was really cool too. The activities did not feel like boring resort filler, which was a nice surprise. A few things could be better. Pool towel service closes at 6, even though people are still in the pool later. There is also basically no shade in most of the pools, so you get crispy pretty fast. They also need to be clearer about which pool beds are first-come, first-serve and which ones are paid or for Club Aqua. I saw multiple people get moved because it was not explained well. Communication could be better too. Some restaurants are closed on certain days, probably because the resort was around 50% capacity, but they should give you a schedule at check-in. We planned to try Verana, their Italian restaurant, and then found out it was closed that day. The humidity is something to think about. Obviously it is Cancun, but the indoor areas and hallways do not have much air circulation. Our fourth-floor hallway also had a broken water feature with sitting water, and I think that made the hallway smell more humid and musky than the rest of the resort. The drinks were decent, but I would not go in expecting strong resort cocktails. I drank margaritas and pina coladas most of the trip and never really felt much from them. For stronger drinks, shots are probably the better route. Overall, Live Aqua Cancun was a really nice, relaxing trip. The staff was friendly, the room was clean, the activities were way more fun than expected, and Hidden Garden was a nice surprise. The food is not amazing across the board, the pool setup could be better, and communication could use work, but I still had a really good time. Good resort, not perfect, but definitely worth checking out.

    JW Marriott Cancun Resort & Spa - The view

    JW Marriott Cancun Resort & Spa

    (328 reviews)

    $$$

    Zona Hotelera

    If you visit this place it is easy to see why we need closed borders. It is nicer than ANY hotel…read moreI've ever been to. And what used to be "the world's largest telephone booth" would dominate ANY hotel in the USA. The people are overly friendly as long as you are not doing shady things. And with billboards offering services directly to your room and a hospital system where you only go if you're sick. The "grey area" is a pretty loose term. The entire hotel is illuminated with L.E.D.'s. The space is immaculate. It was 1/4 mile from the room to the lobby. The ballrooms and convention spaces are like a stadium. (Indoors or outdoors). The public bus arrives every (2) minutes and are often full. It is approximately .50 US to go 30 miles downtown. Just looking at the creative ideas a child could write a book . "This ain't Tijuana". The malls and beaches are protected by federal soldiers and the streets have checkpoints every mile. They obtain your information and destination. If something is off a militia is on alert. In NOLA people go missing all the time. They get discovered weeks later. Would never happen in Mexico . A drunk guy might get out the box, but it is very controlled. These citizens are: smart, efficient, implemented, hard working, drive excellent, fast, diligent, and gracious. It's like walking through a museum. Being from a popular tourist town known for food, this place is VERY advanced. Instead of lounging and hiding these citizens WORK to pass the time. If you need anything just ask a bartender. "Tip and pay, you'll be OK!" LOOK at the photos!

    Wonderful hotel! We stayed twice, three years apart and both times were fantastic!…read moreWe came here when my fiancé and I first started dating then again for our anniversary. Every single person that works at this property is out of this world! Kind, helpful and always going above and beyond to make things memorable! There's always a little bit of construction because they're renovating, so plan accordingly by calling with them to make sure the areas you want open, are open. The new speakeasy is super cute. We visited there one evening and have the best time and service! This isn't the same restaurant where you go to breakfast but at night is a Spanish tapas restaurant. Everything was fantastic but all the food on the property is really great! We especially loved to order lunch by the pool. All the cocktails are fantastic, even poolside! Rooms are standard JW with some of them recently updated with the others on their way to being updated. Yes, there is a sort of a musty smell in the air, but that's in most hotels. It's a very hard to keep those highly humid rooms from smelling a little musty. You just have to get over it and enjoy the time outside the room. Pools are super cute and the beach area is nice. There is an adult pool that is open during the day but wish it was open later! Lots of places in walking distance if you decide to venture out of the property but why would you need to! Easy drive from the airport and to the downtown or for departure to Isla Mujeres. We did not go to the island this time but last time we booked everything through the hotel and they made it super easy.

    Grand Fiesta Americana - Our hotel room

    Grand Fiesta Americana

    (256 reviews)

    $$$

    Zona Hotelera

    Excellent staff & service! From the greetings received upon arrival to the prompt handling of our…read morebags yo our room to the nightly turn down of our bedding. These folks do it all and with a smile! All-inclusive resort located right on the beach. Heated pools, various restaurants, spacious rooms. Would definitely iteitbstay here again!

    Grand Fiesta Americana Cancun completely exceed my expectations. From the moment we arrived, the…read moreservice was warm, professional, and truly top tier. The staff was always nearby, attentively anticipating our needs and checking in seamlessly to ensure we have everything we could possibly want, creating a refined and personalized luxury experience throughout out stay. The property itself is stunning- beautiful ocean views, though it is an old property but is well maintained. Our room was spacious and had breathtaking views of the turquoise Caribbean Sea. The food was another highlight. With multiple onsite restaurants. Vina del Mar was perfect for starting the day- it serves breakfast lunch and dinner and offers mexican and international cuisine . Outdoor sitting was beautiful. All other restaurants would need reservations- and we tried Chianti Trattoria Italiana - serving Italian cuisine and had elegant atmosphere. La Joya- serving authentic Mexican cuisine with incredible presentation. With its prime beachfront location, relaxing pools, outstanding dining options, and exceptional service, Grand Fiesta Americana Cancun delivers a truly luxurious experience. I would absolutely recommend this resort and would love to stay here again.

    Hyatt Ziva Cancun - Festivity before dinner

    Hyatt Ziva Cancun

    (450 reviews)

    $$$

    Zona Hotelera

    Marie, Frank and America = the ultimate trio butlers to have during your stay…read moreWe ran into Marie more often and absolutely just loved her warmth and hospitality Everything here is everything you need. From beautiful sunrise to sunset, it's a must come. Mercado Buffet - (as pictured) the woman who was there everyday when I was there, was the bomb! Made tacos so promptly and they were so yummy. Definitely I looked forward to every morning! Habanero - Rafael M., we saw him on our last day. But never have I ever seen anyone so hard in such hot weather and be grateful to meet, greet, serve so many people and still put a smile on his face. If we went the beginning of our trip, I don't doubt we would have been there every single day because of him! The Spa - CESAR! Sofia and Sara are the people you need to cross paths. Cesar is the one who got us in. Never did he rush us, he wanted us to enjoy our time at the pool and he circled back with kindness. And that's the only reason why we committed to the spa! Sofia and Sara were our people at the Spa, and boy did they put in work! I felt so relaxed and decompressed at the end of our trip because of them!!! Tradewinds - Araceli, the one who made our last day special. I told her it was our last day, and she brought the whole staff to sing and had us wear a big sombrero! It was so heartwarming and it made my heart sink, and did not make me want to leave!! The French restaurant is also a must! Loved the potato leek soup and the lamb rack. The Italian restaurant had amazing cheese mushroom pizza! I've been to Hyatt Los Cabo's, and the one thing Cancun didn't have was to go boxes due to regulations. The dolphins are such a cute thing to wake up to and was such a nice thing to do for family and people! We stayed at the Turquoise building. Loved the bath outside the room! It was my birthday, and my boyfriend and the staff really made it beyond special. From roses to balloons, to cards, to the simplest reminder of all them knowing it was my birthday and wishing me the best. You will hear a lot of, welcome family or hi family. And by the end of the trip, you will really feel that they really did become your family. 100/100 recommend this place!!!

    I visited this lovely resort for my cousin's wedding and had a ball. This resort sits right on the…read morebeach and even has a dolphin encounter right on the premises. There are several restaurants with different cuisines and lots of fun activities throughout the day. The staff is so kind and accommodating, and my suite was beautiful. There are several different activities every day to meet everyone everyone's need from kids to adults. This place is ADA friendly and has a lot of water activities to choose from.

    Kempinski Hotel Cancún - Fuzeball and ping pong

    Kempinski Hotel Cancún

    (209 reviews)

    $$$$

    Zona Hotelera

    Prior to our arrival, we emailed the concierge for transportation to the hotel from Tulum. The…read moreemails were responded to in a timely manner and everything was as promised. Check in with Diego was a breeze. Although they did not offer us an upgrade, which could have been possible through our credit card partnership, he did let us pick a room from what was available. We picked 5044. The view was good, not a full ocean view but we did have a partial ocean view. The hotel and room were very clean. The staff was very attentive and anticipated our needs. I was very please with the hotel. It exceeded my expectations. If I ever return to Cancun, I would stay here again.

    We recently stayed at Kempinski Hotel Cancun for six days. We have been coming to this property for…read moreyears, back when it was The Ritz-Carlton Cancun, and it has always held sentimental value for us. That history is the main reason we kept returning. Unfortunately, for the past two years, our experiences have declined significantly. The hotel no longer maintains the level of service and standards we once loved. The atmosphere feels different, the staff are not as welcoming, and there is a noticeable lack of attentiveness and care. During this stay, we had a particularly unpleasant two-day experience at the beach regarding the setup of lounge chairs and umbrellas. Rather than going into every detail, I will simply say the situation was handled poorly and left us very disappointed. What was most upsetting was that no meaningful effort was made to resolve the issue or make up for the inconvenience. Even after speaking with Guest Relations, who mentioned contacting the General Manager, nothing improved the following day. No accommodation or gesture was offered, which was surprising given the hotel's luxury positioning. It is also noticeable that the property feels quite empty during weekdays, except on special occasions or long weekends. Even then, the warmth and hospitality we once associated with this hotel seem to be missing. That said, I want to sincerely recognize Valenzo, who served us daily. He was professional, kind, and incredibly attentive. We never had to ask for anything, he would notice small details, like refilling ice before we even realized it was melting. His service was outstanding and he truly tried to make our stay better. Thank you, Valenzo. You made a difference. It is genuinely sad to see a place that once meant so much to us lose its standard. We hope management takes guest feedback seriously and invests in retraining staff to restore the level of service this property was once known for.

    Marriott Cancun Resort - Delphina- muscles

    Marriott Cancun Resort

    (234 reviews)

    $$$

    Zona Hotelera

    I booked my trip through Costco Travel and ended up getting an unbelievable deal, so I already…read morearrived feeling good -- and the resort definitely delivered. The staff is genuinely friendly, always smiling, and quick to help with anything. Casa Madre became my go‑to spot for breakfast. Tons of options, fresh food, and something for every mood. After that, I'd swing by the coffee shop, which surprised me in the best way. They don't have the fancy frappes or over-the-top drinks, but their "Special Coffee" (fresh coffee mixed with cinnamon and honey) is perfect. Simple, warm, and honestly better than anything blended. For lunch, the taco stand and the Mediterranean spot right next to it were both solid choices. The chicken was super soft and flavorful -- exactly what you want when you're grabbing something quick between pool time. Dinner was where the resort really shined. Delphini had an incredible ocean view that made the whole meal feel special. And the Japanese hibachi night was a blast -- great food, fun show, and it totally hit the spot. Overall, I loved my stay. Great value, great food, great people. Would absolutely come back.

    Stayed here for a short stay of 3 nights. Plenty of time to experience most of the restaurants,…read morepool and beach area. Been to several other resorts so a bit of comparison there. In general very friendly staff, and got to know several employees. Many will also remember your name. David by the adult pool was great. Definitely need to take stake on pool side chairs in the morning. We reserved cabana before we arrived. Online Marriott Experience app makes it easy reserve dinner and other things! They have several options of the usual themed restaurants. Casa Madra is the Mexican one and probably the least interesting, there were was an odd lack of salt on the chips and food :-) The Japanese combo restaurant (sushi and hibachi) appears confusing to customers and staff :-) Much of the sushi related menu appears to have an additional cost. I was told that the California Roll roll was extra, but the sashimi platter had a roll? The Diakon Maki was great. No chopsticks available for some reason close to closing? Hibachi was okay but I was missing the "yum yum sauce" :-) The unique beach side Delphina restaurant is probably the best and have some good dishes. Had a great red snapper catch of the day at the Hana restaurant. Two restaurants double for buffet style breakfast serving. The one at the Mexican restaurant is open to the outdoors, but they have hawk trainers to keep the birds away :-) The Champions sport bar is out by the main entrance door to the left. Open 12m to 12am. Damien is great. Pro tip: get a latte from the main lobby and top off with Bailey from the sports bar before the lobby bar opens at 4pm : Janssen has some cool tricks and drinks at the lobby bar :-) Very clean, staff of all levels picking up things everywhere. There is turn down service here, which I wasn't expecting. Large number families with kids, which didn't brother us. Count on a destination wedding party over a weekend stay :-) Coming here between the two US holidays (Thanksgiving & Xmas) there is a dip of occupancy to around 50% it appears. All in all positive and not a bad place to burn your Marriott points in my mind. It may not be a high-end all inclusive resort but will fit many just fine :-)

    Hotel Riu Palace Las Américas - View from room

    Hotel Riu Palace Las Américas

    (326 reviews)

    $$$

    Zona Hotelera

    Stayed at the resort for ten days. May 11th 2026 through the 21st. It is a bit of an older decor…read morebut it is very clean and there are workers always cleaning. The staff was very friendly and tried to help with our request. The room was a junior suite with an ocean view. It was comfortable and our room attendant did a great job. The king bed was two beds pushed together, but with some magic by the wife we made it more like one and were very comfortable. You can get a single king bed in some of the rooms. We were there with friends and didn't want be separated so we stayed with that configuration. I would try and get a room on the west wing. It actually looks to the east and you don't get the extreme heat in the late afternoon that the east wing does. We ate at all of the restaurants and our favs were the Black and White Steak house and Krystal. The Italian restaurant off of the lobby was good for a quick slice of pizza at lunch time. The buffet is like it is on a cruise ship and was good for most of our breakfast seatings. After a few days gets a little old. The staff was super friendly and hard workers. There is a 24 hour refreshment spot, but the food is only so so. Just for a quick sandwich or fruit. They do have a beer tap and a few selections of liquor available there for self service as well. The pool and beach area had plenty of chairs and umbrellas. If you don't see any available just ask and they will make it happen if possible. My complaint about the pool would be they close at 7:00. One small pool stay open until 8:00. Way too early for an adult only. I suggest if you want to do excursions to go straight across the street to one of the stands. If you know what you want to do they are a much better deal, but be certain you know where you want to go. make sure and get transportation included in your excursion. Also in that area there is the Bamboo Spa. You can get a massage for less than half at the resort spa. They did a very good job and were very professional. Not a "happy endings" type of place. Tell them you will do the massage if they throw in the fish foot treatment. Sounds weird but it was pretty nice. This is all inclusive for food and drink. The drinks are pretty light and when you ask for something other than the house liquor I'm pretty sure it didn't happen all the time. The best is to ask for the drink with a shot on the side, or better yet go to the bar yourself and watch them make the drink. It was definitely better and i was assured to get the name brand. Over all I would recommend this RIU.

    I called before booking and I was told that Any Rui Palace can go to the other hotels and use the…read moreamenities. No timeframe, no rules. 1. You can go to the other hotels but only until 5:00 pm. 2. Make sure you take a towel from the las americas hotel because the other hotels will NOT give you a towel. 3. Las Americas is an older hotel. 4. You have to check out to make sure you hand in the towel cards. Food: buffet is buffet. Breakfast is good. The Japanese restaurant is good. Make sure you check when the restaurants are closed.

    Excellence Riviera Cancún - Tomahawk steak

    Excellence Riviera Cancún

    (303 reviews)

    $$$

    I am very confused about the bad reviews, because my experience was nothing short of pure…read moreexcellence. My husband and I visited ERC for his 30th birthday, and it exceeded all expectations. This was the most beautiful and relaxing place we have ever been. We got the swim up suite room, and loved it. The resort was so clean and well maintained, the rooms were wonderful, the food was the best we have ever had, the shows/activities at night were so fun, the drinks were delicious, the app was great at navigating the resort, and the pool is kept at the best temperature. The staff was truly the pinnacle of excellence. They made our experience so incredible and much better. Thank you so much Mario for making my husbands birthday so memorable. My only recommendations for guests, is that some of the restaurants have a dress code (my husband hates pants, so we had to buy him a pair at the gift shop), bring sunscreen/sunglasses/wide brim hat/after sun care, and if you get eaten to death my mosquitos bring bug spray. My husband didnt get bit at all, and i got bitten over 40 times. We cant wait to come back!

    This place is amazing! We will absolutely be back. Clean, friendly service, anything we asked for…read morethey would do their best to accommodate. Loved the pools, especially the lazy river. All of the restaurants are great, my favorites were Basmati and Spice. The only room for improvement: I wish there were healthier options available by the pools do lunch. The taco truck is great but doesn't open until 4pm.. a little late for lunch. I don't want fries/hotdog/burger/nachos for lunch. The Linux buffet was great, but it would've been nice to have a salad or tacos by the pool. Loved the shows and trivia every night! Can't wait to go back.

    Grand Oasis Cancún - Large pool, decent beach. The only things this hotel has going for them

    Grand Oasis Cancún

    (711 reviews)

    $$$

    Zona Hotelera

    The rooms at the pyramid are great -- clean, spacious, and really comfortable. The outside pool is…read moreamazing and definitely one of the highlights of the resort. The overall location is fantastic, and the views are absolutely stunning. The only reason I'm giving 4 stars instead of 5 is the restaurant situation. Most of the good restaurants require reservations, and they fill up quickly, so you don't always get the chance to use them. Other than that, it's a wonderful experience!

    Grand Oasis Cancun was the worst all-inclusive resort experience we've ever had…read more We booked this resort for our sons' senior graduation trip based on advertising that promoted it as a fun, energetic party resort. The reality was the exact opposite. Check-in took over an hour because staff claimed they couldn't find our Expedia reservation. Another person in our group had already paid for services through the resort's website but was repeatedly asked for additional payment. Our group spent an extra $1,000 on upgrades hoping to improve the experience. It didn't. The rooms were small, outdated, dirty, and not worth the extra cost. The food was terrible. We expected mixed quality based on reviews, but much of it was barely edible. Making dinner reservations felt intentionally difficult, and once we finally secured them, we were forced to sign agreements acknowledging additional fees if we were late. The biggest disappointment was the complete lack of atmosphere. There was very little music, almost no nightlife, and most activities shut down before 11 PM. We ended up leaving the resort almost every night so the boys could find entertainment elsewhere. What frustrates me most is how misleading the marketing is compared to the actual experience. After more than 15 years of booking travel through Expedia, I'm genuinely disappointed that Expedia continues to partner with and promote a resort that feels built around false advertising, upselling, and disappointing guests. We trusted the Expedia brand, and this resort fell far short of the experience it promised. Save your money and book somewhere else.

    Temptation Resort - hotels - Updated June 2026

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