What happened, Tender Greens? I remember the first time eating here - I was pretty wowed by the healthy options and the pretty generous portion sizes. My friends and I were sold on the healthy eating and enjoyed being able to try the various lemonades that they offered. Since then, I've returned every so often with my sister - who is a big fan - and I thought the quality was still pretty decent. But I went recently with my family and, not sure if it's new management, the restaurant was just not the same. Menu is a little different from before. You still have the option to order plates, sandwiches, or salads; however, the prices of the sandwich have decreased because they no longer offer any sides. Prices for the other dishes are the same - around $12-15 for a plate or salad. Sides are around $4 each but some seasonal sides do sell out fairly quickly. House drinks are $2.75 I believe while soda is $2.50. So once we receive all the food - we all noticed that there's a big difference in portion size. They used to give a decent amount of salad, to the point where my sister would need to ask for dressing on the side. But the salad was portion looked like a few pieces of lettuce tossed onto the plate alongside a small dollop of mashed potatoes and around 5 slices of steak. And they no longer offer the toasted brioche slice with the salad. Nope, you get a measly triangular tortilla. The plate looked incredibly sad. And for around $13, did not fill us up at all. Not sure if they're trying to portion control everything or if this was a one time incident, but it definitely wasn't a great experience that night. The fried chicken sandwich is a little different - it seems like it's more similar to the other fried chicken joints out there where you get a brioche bun with some cabbage slaw and pickles. For $10, it wasn't bad and definitely more worth it than the steak plates. Chicken was tender and juicy on the inside while the outside was crispy - the chicken sandwich was pretty filling, but I did split some with my family. They also used to ask staff to help refill drinks and what-not, but that night was more like cafeteria style eating. Eh, after this experience, we definitely won't be back in the near future. read more

Haven't had the food yet, we order "for here" but the clack roach made me change it "to go". The people are nice, but I can't have my pregnant girlfriend on here eating. read more

Tender Greens - Crushed a huge cockroach. - New American Near Me - Pasadena, California

Sorry but don't ever order food online at Tender Greens and expect it to be ready at the promised time. It won't happen. I scheduled my food 45 minutes ahead of time so it would be ready at the given time - 12:15 pm. But no. It wasn't. They said that there was the lunch rush. Of course. There is always a lunch rush at 12:15 pm. But don't businesses plan around that when they get online orders? Apparently not here. What was worse was the lack of finding my order - or acknowledging that I had an order - until exasperated, I cornered the third person working behind the counter and asked if anyone had my order. They hadn't made any of it so I had to wait for it. And meanwhile people are coming in asking about their online order and again, they were also getting the runaround. When I finally got my food - Chinese Chicken Salad- it was delicious. But by then, I was so pissed off at the whole experience I couldn't really enjoy it. My son liked the pacific bowl with Katsu chicken. My husband liked the tuna nicoise salad. My daughter hated her grilled cheese kids' meal. 3 out of 4 happy eaters - apart from the drama. We won't be back. read more

Awesome service. I placed a huge order for later in the day and then called and had it rushed. Not only did the manager rush it but everything was great. Went out of their way to help. read more

This was my first time here and will definitely be my last. Ordered a large bowl of chicken noodle soup to go for my sick niece, made it home and was disappointed to find a half container of broth with very little substance accompanied with an inflated price tag. Would hate to see what you get when you order a smaller portion. read more

Tender Greens - Chicken Noodle Soup - New American Near Me - Pasadena, California

We used to order from tender greens all the time, but our most recent order was our last. Short rib that was mostly a hunk of fat and overcooked bristle, chicken soup that wasn't any better than we could get from a grocery store (at half the cost). At least the cookie was good. Tender greens used to have consistent quality, but it seems to have really gone down hill. read more

Overpriced and overhyped. For a $13, you get four slices of steak (not even sure what kind of steak it is), a side, and a choice of salad. Sure it's healthy, but it's not worth it IMO. Mashed potatoes were decent though. The selection wasn't huge. Service was alright, but they were probably trying to get out ASAP since it was near closing. If you're looking for fast casual restaurant, Urban Plates is way better. read more

Tender Greens - New American Near Me - Pasadena, California

Today (around 5 pm) I ordered the bbq chicken family dinner pack for my office staff. This would be my first time ordering from this establishment. I ordered 1.5 pounds of bbq chicken, a Caesar salad, & veggies. (Meals for 4 people) This is the quality of chicken I received. I was utterly in shock that anyone would package and send out 1.5 pounds of burnt chicken. These pieces of chicken were so burnt that they were hard as a rock. The chef should be ashamed of himself sending such an item out. I am sad to say this is the first and only time I will ever order from this restaurant. I hope this establishment uses this review as a educational opportunity to illustrate the type of food they should NOT be sending out into the community. Take pride in the meals you create and send out the best possible food you can. If your unhappy in your line of work ... find a new job Mr Chef. - sincerely an unhappy costumer. read more

Tender Greens - BBQ Chicken Family Meal . - New American Near Me - Pasadena, California

This tender greens is probably the worst. Why? The staff of 8 in the front can only handle 1 order at a time, and even getting that 1 right is a crap shoot. This means when an online order comes in, everyone in line in person has to wait. So 35 minutes after we walked in, we finally got my cold braised short rib. That's right. Cold in the middle. A bold culinary choice, for sure. Earned them 1 star. read more

I love coming to Tender Greens. The food is always great. But the service is always on point. I was recently helped by Cooper! Thanks for the awesome service!! read more

This place is so good. Everything (and I mean everything) has flavor. Went here with some friends after a long day and got the chicken pesto sandwich with veggies on the side. Bomb. Amazing. Perfectly cooked and seasoned. Mash potatoes are buttery and plenty! Beef looked amazing. Will be going back for more! Workers were sweet even though we were there late. Very patient and attentive. Place was spacious and clean. read more

They were running a promotion on ubereat so my husband and I ordered in one night. I had their seared tuna with grilled veggies and tomato soup. My husband had their grilled steak with mashed potato and chicken noodle soup. Nothing outstanding but both dishes tasted clean and healthy. The portion is just enough to not go hungry. We would eat it regularly if the price tag isn't so high ~ $15 plus tax per combo. read more

Tender Greens - Tuna plate - New American Near Me - Pasadena, California

This place is my go to for chicken soup for either myself or my daughter when she's not feeling well but today warrants me to write a review. I did an uber eats delivery and it took one hour 40 min to get to me. The order wasn't in a tender greens bag and it's clear the tamper evident seal was ripped open (bag wasn't sealed at all). The soups are 2/3 filled when it used to be filled all the way to the top. I paid $30 for both of these "quart" soups and probably got one and a half bowls instead for each. It gets worse each time I order from here. It's truly a hit or miss with this place. You're better off ordering from corner bakery or panera bread for chicken soup. read more

Tender Greens - chicken soup quart size - New American Near Me - Pasadena, California

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the food is absolutely amazing! it was so clean, spacious, and so quick with ordering! the food came out almost immediately! I got the salmon plate with mixed veggies and mashed potatoes 1000/10! read more

The food was very tasty and the service was good! It was good read more

What is going on at the Pasadena Tender Greens? My husband and I used to LOVE the Chicken Cobb salad. We were impressed with it on all levels after ordering it about 2 months ago. And now, each time we've ordered it since then, it has gotten smaller and smaller. Plus stingier: 3 times, they left out items entirely, mostly the avocado and sometimes the egg. Other times we would get 1/2 an egg or a thimble-full of bacon. The chicken gets drier and drier. What's up? Are there cost-cutting measures going on we don't know about? If so, this will result in patron-cutting measures ... from us, and I'm sure others. Plus, good luck actually TALKING to someone. The manager is always "busy," and there is no way to communicate with the corporate website at all. read more

I've been to the Tender Greens in Hollywood, and now I wanted to have the same great experience in the city of Pasadena. I drove over to this place one weekday morning. I found parking along Colorado Blvd, which is not hard on a weekday, but might prove challenging on a weekend. I walked in, and found the place to be not too packed. I decided to go with lemon-pepper chicken breast, with brown rice, and a salad. The chicken was cooked very well, the rice was a good complement, and the salad had vinaigrette and mozzarella on top. The meal was overall delicious, and healthy too! The place is clean, run efficiently, and staffed by friendly people. read more

Tender Greens - New American Near Me - Pasadena, California

I love the food from Tender Greens. I typically Postmates from this Tender Greens, but the last few times I've received my order via Postmates, I'd have at least one or two items missing. Today I ordered online for a pick up. I'm glad I checked the bag before I left. I went back to ask for my missing peach kobbler and their response was, "Oh, we ran out." If I hadn't walked out and checked my bag, they wouldn't have told me or asked me for a replacement or refund. Once I got home, not only was I missing my peach kobbler, but also my bread, gravy for my two orders of mashed potatoes, and my vinaigrette for my spinach salad (although it wasn't much of a salad, it was just the spinach). I enjoy eating Tender Greens. I am very disappointed in the service and the multiple times I have had multiple missing items in my order. If you ever order here, I'd highly suggest checking that your order is right and complete. read more

I haven't been to one for a while and was craving it. I convinced the SO that it was absolutely amazing and that we needed to have it. Sadly, it disappointed. I went on a Thursday afternoon--I got the fried chicken plate with mashed potatoes and seasonal veggies, and the SO got the seared tuna plate with mashed potatoes and seasonal veggies. It took us 25 minutes to get the food on a Thursday afternoon after 3pm! Absolutely ridiculous--I would have been okay if our food was hot because they had to make it fresh, but our seasonal veggies and mashed potatoes were room temp. My fried chicken was warm; his seared tuna was barely seared. Hours later, my SO was back and forth from the bathroom. I would probably go to a Tender Greens again, but definitely not just one. read more

I have got to say that I am extremely disappointed at my experience here. I took my wife and kid to try this place because we were told by friends that this was a good place to eat. At first I thought everything was going to be fine. We ordered a Chipotle Chicken Plate, Salmon Plate, Grilled Chicken Cobb, and a Mint Lemonade. We received our drink first and was told that our food would be delivered to us at the table with the number that we displayed. 15 min passes, and I go in to ask the lady at the cash register what is taking so long. It seems like 3 or 4 customers that came in to order after us got their food and already left. I dont know if the worker was new, but I asked what was going on with our food. There was no explanation or apology, all I was told was that the food will be taken out and to just sit down. I go back to my seat outside. 10 min passes again and I go back to ask the lady where is our food? Not only do I have a pregnant wife, I have a kid that was hungry, this is not a good combination. So I go back to ask and flag down someone else working there. Finally at that time, they discovered that our food was NEVER made. Without an status or apology, the lady just said we are making it now, and will bring it out to us. 35 min now has passed, so I went in one more time to check what exactly was going on. At this point it has gotten dark outside, and I was just going to ask them to put it in Togo containe I was then told that the food is coming right up by another worker there, and said that our meal would be taken care of. The food finally came. There was no Grilled Chicken Cobb Salad (they gave us a steak plate instead), the Chipotle chicken plate came out with one of the wrong sides, and we received the Salmon Plate also w a wrong side. At this point we were just annoyed and hungry, so we just decided to eat the food that was brought out. Finally there was some sort of apology when the food was brought out, with a note that they would take care of the meal. There was no receipt given to me, or no timeline on when it would be A week later now, there was NO refund on my credit card. I had to personally call earlier today to find out what was going on, and person told me that there was no refund of this meal at all, and that they had to process it. Not only did we have to wait a long time, not get the correct food we wanted to eat, but also was given a empty promise that they business was sorry for what happened, that they would take care of our meal, but didnt. I have not been this disappointed in a place for a long time. We only chose to visit this place because of a friends recommendation while we were at an event close by here. I am confused by my experience, as I have seen many others have great reviews of this place. I would want to note that I wanted to make sure that I dont just give one star, because the food was decent, even though it wasn't exactly what we ordered. I hope others didnt have this experience. read more

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As much as I love their salads and plates, the customer service here always ends up being an issue, particularly with the girl there today. The food comes out extremely slow and they never get their initial pickup time right. It doubled from 15 minutes to over 30 just on the drive there. Then god forbid you ask about it without her giving you an attitude. This happened on our last dine in experience, where I was done with my salad long before my partner's food came out and it was not busy. When we asked her, she was rude and short about it. Telling him to just sit and wait. When t came the fish was burnt and fries cold. We had to have it made again. Today, after adding 20 minutes already and telling my partner to come back, I went in at the extended time it said it would be ready to ask again, now 25 minutes beyond the original estimate. The food is sitting there but the pie is just going in the oven to heat up. Why didn't that go in when my partner came in the first time? She asked me to wait longer and I said I can just warm it up myself. This is where it gets weirdly petty. I ordered a lemonade and apparently they were giving me a larger container of it, but when I asked for the pie to just be given to me instead of warmed up bc we needed to go, she told the guy to take the larger lemonade away and give me a regular cup, then just dumped the other one out. If you don't like your job, try a different one. This location needs to get it together. I dread dealing with this same woman each time and the unknown of when the food will be ready and if it'll be warm, but it's the closest location. *edit because I'm seeing all the reviews with the same complaints about the rude staff. Why is she still there?! Please hire someone who is actually friendly and can better manage the timing of orders. read more

Oh kale salad, how do I love thee? The way Tender Greens makes you, that's how. Whether I'm doing a vegan day or a regular day, Tender Greens always has what I want. Kale with perfectly cooked fish that I don't have to cook - and which doesn't make my house smell like fish, kale with a perfectly tender, cooked through but still juicy chicken breast, and yes, sometimes even kale with more kale. The commitment to fresh ingredients, solid preparation, and overall health is what I love about Tender Greens. That and the kale salad. ;) read more

I don't understand the low score.. I've become obsessed with this place and order at least once a week with it being close to work. I've been trying to up my protein but can easily get grossed out by meat... the quality of their food is always reliable!!! Some of my favorite things are the pacific bowl (both salmon and katsu chicken) the miso mayo that comes with it is ! I also love their steak salad, I usually get a side of the miso mayo to dip my steak in. read more

Such delicious food in Pasadena! This is sort of a hybrid quick casual restaurant with really fresh, home cooked-tasting options where you pick a salad, protein, and side and come out with a tasty meal. When I visited on a Saturday morning it wasn't busy at all and there were quite a few open tables outside in front of the restaurant - the city has taken over one lane of Colorado Blvd. for outdoor dining space which was great. I'm looking forward to returning and trying some of the other options on the menu. Be sure to try the mashed potatoes and tomato bisque - both were heavenly! read more

Tender Greens - New American Near Me - Pasadena, California

I enjoyed my food. Steak was seasoned and tender. I don't like that some of the strips were only fat.

Tender greens ALWAYS provides us with tasty food delivered by friendly staff. Its menu and service are a reason to return.

Tender greens always has the best service and kind faces that greet you on the way in. The food is always freshly prepared and thank goodness for a nice healthy restaurant that not only feeds my desire for food but my desire to be healthy. Thank you tender greens for keeping us Pasadena people healthy read more

It's been a some time since I've last been here, and I live in the building over the restaurant. I had been thinking about their fried chicken plate for the last few days, and I'm so glad I stopped in. I ordered the fried chicken plate, mixed veggies, potatoes, and a side spinach salad with a hibiscus tea. Around $26 The warm, spinach, salad with slivered almonds and vinaigrette was very tasty. The fried chicken is made to order and it took a little extra time compared to other options, but it was worth the wait. It was hot and juicy, the excellent combination veggies of broccolini snap peas,, mushrooms, and carrots was very good off the grill. The mashed were very creamy served with a half slice of grill bread. It was a lot of very good food, and a great value at $26 in this crazy over priced world we now live in! I really want to give them higher than 4 stars but some things need improvement. They really need salt and pepper on the tables and the vegetables could have used a little butter. I asked for both but they should be available at the front or on the table. The location is getting a little tired looking. With just a lite freshening of the inside and the patio would make for a better experience at this location. But I will spend more time here for the food, and the value! read more

I come here so often. The steak plate with mashed potatoes and arugula is my favorite. I haven't found anything like it anywhere else! read more

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This is a place I order from a lot when I am in Pasadena. I love their large selection of healthy options. They usually get your order right but sometimes they go a little too fast and can mess it up. I like the generous portion sizes and the ability to request all white meat. I usually order one of the chicken plates. They have the best roasted potatoes and I am also addicted to their carrot cake cupcakes. So delicious. They can get pretty crowded but overall I love this place. read more

Tender Greens - Fried chicken plate with all white meat a spinach salad and roasted potatoes - New American Near Me - Pasadena, California

First time here and so glad we stopped in! Daniel and Ashley were great. Highly recommend for a late afternoon treat!

Ali the manager was so helpful in helping me with my gift card. I've been having issues since I bought it a few weeks ago and have not been able to use it. She was so friendly and made my day. read more

When I first heard the name, my immediate response was "hell no, too healthy" But I took a look at their menu online, and it quickly changed my mind. There were meats like spicy chicken, medium rare steak and fried chicken. That was enough for me to come try this place. Weekday lunch hours can draw a crowd from the nearby Pasadena businesses. We cam a bit after ad there was no line, but at least 2/3 full. It's a cafeteria style setting (seems to be popular these days) Study the menu on the wall (or look at my photo) and move on down the line and tell them what you want. Pay at the end, and your order is ready shortly after. You can choose plates, where you pick a protein, side and some type of greens, aka veggies. There's salad or grilled. Get the grilled! There's a slight char, its well seasoned and tasty. All come with a grilled crostini. You can also opt for a sandwich, which also comes with a side. If you're feeling extra healthy, they also have salads and soups. We got one steak plate with mash potatoes, and a steak sandwich on ciabatta, and grilled veggies. The steak was nicely seasoned with salt, came out pink and medium rare and had a great char flavor. Can't say it was the best quality beef on either plate but they both had good flavor. Mostly tender with a few bites that were chewy or fatty. Service is pretty pleasant. A guy walks around the floor cleaning up plates and even offered to bring water to some. They seem to get many takeout orders stacked up on a pick up counter. Seems like several were Door Dash or some other delivery service. The place remains fairly clean for the amount of traffic that goes through. After one meal and a taste of their steak, I'm sold on Tender Greens. So don't let the name fool you, they don't exclusively serve salads, as I have initially feared. There are some great meat items on their menu. Check out my photos! read more

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So much for a walk through line that is quick . Currently no one in line and I placed my order 15mins ago . When I went to ask the employee who seamed to give zero F)cks about customers or the quality of dinning . Super shitty arohanet response " all orders weather places in or online take 25 mins. " and walked away like I should expect a slow and lazy meal from a so called quick in dinning place . It's 544 on a Sunday and I'm stuck with a trashy meal at a trashy place with trashy service . read more

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Management should be reprimanded for what happened to this place. Used to be one of my favorites but it has become so bad. How the hell does a fast casual restaurant take 45 min to get a simple plate out when the place isn't busy. Wake up!!! read more

I ordered the country fried chicken , it was well seasoned and crispy. The service was not as good as I would have liked to be, the tables weren't clean. Other than that I think I would give it another try. read more

Ordered a chicken soup, green juice, falafel wrap, and peach cobbler from Uber Eats and everything was really good! Loved how much green juice they gave in a whole container. Such great value that made me feel happy and great after eating it! read more

Tender Greens - Chicken soup, green juice, falafel wrap, peach cobbler - New American Near Me - Pasadena, California

Food is always great, but their customer service and their manager Ken is on par with high end eateries.

I came here to have an early dinner on Sunday in mid February 2021. They had lots of tables outside and are dog friendly. You order inside or on your phone/online, they'll give you a number if you're eating there and will bring your food to your table when it's ready. I have a 3-lb Yorkie and they allowed him to walk inside while I ordered my food and got my table number. I usually get the Steak Plate with Mashed Potatoes and a side salad. My order came out to $14.33. Their Mashed Potatoes are the best! Their Steak is usually pretty well seasoned too. I'd stay away from their Seared Tuna and their lemonade. The Seared Tuna is pretty bland and their lemonade is too sour. There is street parking or you can park in the Trio Apartment lots behind the restaurant. If you decide to park in the lot, the entrance is on Madison and don't forget to validate your parking ticket. Validated parking over one hour is $4.50 but I think if it's under an hour it's free. read more

My first time here. Alondra took my order and I asked for a recommendation. I had the chipotle chicken salad. It was delicious!! Glad I stopped by. read more