Loooove this place for countless reasons, but most uniquely because 1) the ambience is melty zen;…read more2) yet we can also socialize (!!!) and, 3) the staff are wonderfully responsive. I'd come here roughly three times before deciding to host a Galentine's Day celebration, via private booking. The multiple spa spaces (steam room, clay sauna, Finnish sauna, and more) make it perfect for a large-ish gathering to have elbow room (we had 20 people) while the layout also makes it intimate enough that we felt connected. Nothing like all your friends cheering from the hot tub while you cold plunge! While the spa is always "social" so no need to whisper, I highly recommend the luxury and fun of a private booking. Aside from respectfully keeping our voices low in the locker room near treatment rooms being used by other guests, we were able to laugh and toast to our hearts' content. On that note, the staff was so accommodating with a table for the snacks we brought, a tub with ice for our drinks, and generally all the coordination that it took to pull this off. They made it as easy as possible. And on the day-of, Denise was a particularly gracious host -- welcoming us and even patiently/considerately snapping a group photo from multiple angles (at our request, to be clear - haha). I'll be back many more times -- whether solo or with friends. So grateful for this urban retreat in a very convenient location for Seattle-area city'zens.

I hardly ever leave reviews, but this one deserves one…read more I was really happy to find a spa in the city because I genuinely needed some time to de-stress, relax, and take care of myself. I was surprised they had a last-minute, same-day appointment available and was really grateful for that. I originally booked my appointment for 7:30, and within a few minutes they called asking if I could change my appointment time. I had no problem with this because it actually gave me extra time to enjoy the spa beforehand. However, the girl who booked my appointment told me the change would be better because I would have complete private access to the spa, which ended up not being accurate. I also specifically requested someone who was very experienced with deep tissue massage. When I arrived, I realized I had been booked with a different therapist and a different appointment time than what I thought was confirmed. The staff did acknowledge the mix-up and gave me a complimentary juice, which I appreciated, it was a kind gesture. Unfortunately, the massage itself is where my experience shifted. I have been receiving massages regularly for the past 15 years, and while my therapist had some good techniques and did redeem herself toward the end of the session, overall I felt the level of professionalism and presence was lacking. The first thing she shared with me was that the front desk overbooks her and doesn't give her enough time between clients. While I understand that can be frustrating, hearing internal workplace issues as a client right before trying to relax felt off-putting. During the massage, there were several moments where I felt she wasn't fully present. For the first 10 minutes, it was very obvious she was on her phone texting while massaging me with one hand. I eventually asked if she could please use both hands. Her response was that it was difficult to massage the neck with both hands, but as someone who gets massages often, I could tell the issue was that her attention was divided. Her phone was vibrating throughout the entire massage. Throughout the session, she repeatedly stepped away from the table, whether to grab oil or other things that could have been set up nearby. This kept interrupting the flow of the massage. There were many moments where she completely broke contact with my body rather than maintaining connection with her hands, which is something that is generally considered an important part of creating a grounded, professional massage experience. Toward the end, I do feel she became more present and incorporated some nice techniques, which I appreciated. However, around that same time, the front desk became extremely loud. It honestly sounded like there was a party happening outside of the treatment room, which was distracting and took away from the peaceful environment I was hoping for. Overall, the massage portion unfortunately dampened my visit. Her name is something along the lines of "May". If you want a text-free massage, I recommend going to someone else. I was also a little concerned about the cleanliness of some of the areas by the heated pool and cold plunge. I noticed hair on the steps and dirty towels left in the saunas/steam rooms. That being said, there were definitely things I did enjoy. The space itself has a cute vibe and I really appreciated the thoughtful details.. the cold towels, ice balls, tinctures, aromatherapy, and little touches throughout the bathhouse. I really enjoyed the variety of each room. Overall, I think this bathhouse has potential and there were parts of my experience that were enjoyable. I just think with more attention to communication, cleanliness, and consistency in the service, it could be a spa if recommend and return to on my next visit. Unfortunately, I won't be returning.

This was an "ok" experience. The massage itself was alright but I could tell it was a little "half…read moreeffort". The facial was fine too but she only did a small amount of extractions. The rooms were a little dirty. They also didn't take one of my gift cards because it was at the wrong location. The card says nothing about that. I ended up having to pay $100. The receptionist didn't care at all.

Huge thanks to Jadyn for the amazing facial and Jade & Holly who are fabulous and kind! Thank so…read moremuch!!!

Offers any type of massage! including Thai massage, Body wrapping, deep tissue massage and much…read moremore! What's Body Wrapping? It's a special type of massage were you get to wrap yourself in a plastic :) but oh its worth it! you guaranteed to loose 1-inch off your body's extra fat! Will work permanently if you don't gain it back ;) How Much? Body wrapping is :$200-$350 depending on your weight and the oz of the special cream that we use! Other massages : $80 per hour =) !!!!!!!!!!!Appointments only!!!!!!!!!! Interested?: Contact Dao : 425-373-6349 Store Hours: Mon-Sat : 10am - 7pm Sunday : 11am - 6pm

Does this massage parlor offer happy ending? Jk. Great massage, a bit overpriced. I felt like she…read morestarted late and finished a few minutes early. I got a out 52 of the 60 minutes I payed for.

I really like it here--probably one of the best massages I've had in the city. The place feels…read moresuper clean, the staff were nice, and I walked out feeling way better than when I came in. They do have you pay upfront before the service, which felt a little odd, but not a deal breaker. The only real downside for me was the communication--it could definitely be better. There was a mix-up where they skipped the foot massage, which I was looking forward to. Not the end of the world since no time was taken away and the massage itself was still amazing. Overall, I'd still come back and recommend this spot for a really solid massage.

Stopped in for a 90-min couples massage on our way back to Dallas after a wonderful trip to…read moreSeattle. The ladies were SUPER nice and did an EXCELLENT job! The facility is clean and relaxing, a small one but well kept. Will def return if we get the opportunity!!

First, I want to say that the esthetician who owns this business is a very kind and lovely lady…read more The customer service was in no way the problem. I came in with a huge breakout over my chin and told her that it was happening due to my retinol treatment. She advised me to stop the retinol (which is the opposite of the advice I had been given since my skin is likely purging from it but will stop once it runs its course). During the treatment I never felt her cleanse my skin (which she insisted that she did) or apply serums or creams, I felt barely anything go on and only light touches from her. She never told me what she was putting on my skin. To my horror, at the end she advised that I use neosporin on my acne and do honey masks. Both of which are not advised by anything you see online. I had to rush home to wash my skin in fear that the neosporin would start to do damage immediately. She offered to have my come back for free to do extractions but I will not return, to say the least. I am sure that this woman provides adequate facials to those with normal skin but I would never advise someone with serious acne seeing her.

Elena provided wonderful facial service. It was my first appt w her and will definitely be back.read more

Well first I'm not one to leave reviews, I actually wasn't going to leave this one but I was on…read moreGroupon the other day and saw that she now suddenly has over 90 ratings almost all 5 star and a billion amazing reviews. However at the time of my service with holly she only had about 3 reviews but I guess I shouldn't have mentioned I'd be leaving a review when asking for the refund. So now I feel inclined to leave my honest review. The salon was not the neatest and the room was messy. The equipment was pretty outdated and this service didn't come with a wash which I was fine with. This was the worst haircut and highlights I've ever had. I was super clear about what I wanted, I asked for only an inch off of the length, some face framing pieces that were chin length and then just a few highlights to lighten up my hair. I was going on a birthday trip that week and also had interviews coming up. I cried when i saw my hair that day. I had to book an appointment last minute with another stylist to hopefully fix what happened. She cut so much off in the front that it looked like a mullet or a bowl cut. The pieces in front were cut so short. This resulted in me having to cut my hair short to fix the choppy pieces. She only put a few highlights on the top and nothing in the back so I had to go over it with box dye and go back to my regular hair color. After I sent her an email with photos of my hair and explaining how I had to get it fixed, She did give me a refund for the Groupon and apologized which I appreciate. I believe she should have paid for me having to go and get it fixed. She was a nice person but I don't understand how a trim and some face framing could get messed up so badly. I truly wish she would have just told me she couldn't do it. I came in with long beautiful hair I'm so disappointed with how my hair looks now. I'll attach the hair I came in her salon with and then photos of how I left.

My entire family sees Holly for our hair cuts and color. She does a great job, is easy to talk to,…read moreand her prices are very reasonable. I have also had a microneedling facial, twice. It was heaven, and my acne scars are starting to fade. Holly has definitely earned my business!

Sorry, but I was not satisfied with the foot massage I received at all. I would definitely…read morerecommend selecting one of the ladies as the gentleman was rubbing my feet more so and I had ro ask him several times to apply pressure.

I used to go to the massage kiosk, upstairs, in front of the food court... but they are no longer…read morein the mall. After trying the Oriental Massage place by BJ's, I decided to try the competition. My experience was so painful, literally leaving bruises on me, I was cautious when trying Jade Forest. My first visit was a little over a month ago, on my last trip to Seattle. I decided to start with a 20 minute foot massage, because I had committed to a full hour (table) massage at the previous massage spa. The guy who greeted me, led me to a lounge chair, and gave me one of the better foot massages I've had in a while. Satisfied, I booked an hour long massage for the following day. One month later, I'm back in Seattle, and I have had two hour long treatments while in town. The people here are very friendly, and there can be a slight language barrier, but I highly recommend this business. Walk in appointments are available, I schedule an appointment with the person I prefer.

The technician that did my facial didn't say one word to me except to lie on the table. Didn't go…read moreover my concerns, what she would be doing to my face or what she was using. It was good enough for $80 (the introductory price) but I was offered a deal- 3 facials for $499. Very basic spa but they charge high end spa prices.

I booked a facial and it really was the worst I have had. The technician did not discuss my goals…read moreor concerns, never told me what she was putting in my face, the products smelled strong and sweet like chemicals and it just seemed like at the end I paid too much for a face mask I could have purchased at target and applied myself. Additionally I left with mask remnants on my face and in my hair. I came home and washed everything off. I didn't complain and I tipped 20% and even before I left I felt ripped off. I will keep looking for an esthetician that is licensed as it seemed the one I had was probably not.