Amazing, amazing, amazing. We have found our go to groomers for our pups. The service is top tier…read morefrom calling in on short notice to getting our pup newly registered to pickup. We had been to 3 different groomers before coming here and were ecstatic to see our pup be very happy & had connected with the groomer, Athena. I was happy that they did a review of her current coat and nails before recommending additional services from what I had requested. I appreciated the report card at the end, it was a very thoughtful touch along with the free bandanna. Plenty of parking, no congestion in the parking lot, and timely. I highly recommend to bring your pets here, plus they have treats.

Worst customer service I have ever received. Don't come here if you want to wait over 4 hours for a…read morefull groom. I dropped off my dog in the morning around 8 and when I came back to check in on him around 12pm, the man at the front said " well you are really early but let me check..." in the most passive aggressive way lol. I even said no worries if he is not but there was just unnecessary hostility. 30 minutes later I get a text saying my dog was ready and then when we left the plaza already, they call us back to say the groomer forgot to trim his nails.. So.. what were you guys doing for 4 hours? Never again

The Spaw has been a great place to get my nervous little guy cleaned up! I love how good of a job…read morethey do and that I can trust them to work well with him. Everyone has been so nice and friendly every time we've gone. We will definitely go back!

When you find a service provider that goes above and beyond, you MUST leave a review! The owner,…read moreCarrie, has taken such thorough care of my dog, Gracie. She did this at a point where I took my dog as a last ditch effort. My dog has extreme allergies (both food and environmental) and scratches ALL day long (if she's not eating or sleeping, she is scratching). Her skin was in terrible condition and she had been ripping her hair out and causing hot spots. When I say I took the dog in horrible condition, I am not exaggerating. Our Vet has given us advice (guesses) and given the dog prescriptions, supplements, injections, and tests....with ZERO improvement! I've spent thousands of dollars trying to get our dog healthy and nothing ever helped! Based on a recommendation to take Gracie to The Spaw I dove in telling myself this is the last time. If this fails, we will just do the best to let her live her life out as comfortably as possible, which is a sad place to be as a dog mom. She's not even 7 years old and she still has a lot of life to live. Meeting Carrie was the best thing that has ever happened to our dog! She recommended some specific testing and said that Shih Tzus often have low Zinc which can lead to skin issues. We had her tested by a Vet and sure enough, her Zinc was SO LOW!!! She made some suggestions about supplements we could give her. At a follow up test, we could see some improvement in her Zinc levels. She also said that it looks like my dog had mange and that Shih Tzus are also susceptible to mites. Our Vet never once mentioned that as a potential cause nor did she test for mange. We did a skin scraping with a different Vet who found no mites, but she suggested we put her on a mite medication for a couple of months. The stuff that came out of/off my dog was disgusting (old die off???)! Through skin cytology, we also confirmed Gracie had serious yeast overgrowth. That was not a mystery to me, because our house smelled so bad! I didn't even like to have people over because it was so embarrassing. Carrie gave Gracie sulfur baths and used some other amazing technologies on her; Ozone baths, red light, blue light, and micro bubbles to name a few. It was a lot of work, but I can tell you for the first time in years, I'm actually optimistic about Gracie's future AND my house no longer smells disgusting. We boarded her for a period of time so we could do some deep cleaning and reset our house before she returned. I'm so glad I made that initial call to The Spaw. Carrie truly loves my dog and my dog loves Carrie! When we drive to The Spaw my dog knows. When we hit Tustin Ranch Road from the 5 Freeway, Gracie starts going crazy! When we get there, she practically jumps out of the car. Thankfully, her harness is clipped in, so she can't get out of her car seat without help. ;) On the subject of Boarding: I love that The Spaw has staff on the premises 24 hours a day and that the dogs aren't locked in crates all day. I am so grateful to see my dog's hair growing back and for her to have noticeably more energy and MUCH less scratching! Carrie clearly loves animals and is a true blessing. She admitted that my dog's issues forced her to do deep dive research to find help for Gracie. I will forever be grateful for the life she has given back to my dog! She is much more than "a groomer!"

This was my first time bringing my dog here! I was a bit nervous because I had a bad experience…read morewith my previous grooming place. The staff greeted my dog and I super polite and friendly! I would recommend this place they make you feel very welcoming. The prices are amazing!

Amazing grooming service--so gentle, detailed, and professional. My little guy looks and feels his…read morebest! Highly recommend!

Thank you sooo much for taking him so last minute early morning…read more Very sweet owner and front desk who were very accommodating and did a very fast quick job of cleaning up my lil senior pup - he is looking so fresh!

This is the only pet grooming we highly recommend. It is a place we trust and feel confident in,…read morethanks to their professionalism and genuine care.

EveryDog has the single most important part of our puppy's development, and we could not be happier…read morethat we chose the EveryPup program for our furbaby! We brought him in at 13 weeks to the EveryPup Program, where he is in a clean and disinfected facility with other safe and healthy pups and he gets training every day by Dave. Almost from day 1 we started noticing huge changes, and he matured so rapidly it's like we have a different dog! He is very calm, polite and attentive, and has been able to self-regulate so well. Dave is always available for our questions and follow ups, and he sends over progress notes and photos every day from training sessions. We also would ask him about problem behavior such as counter surfing or jumping up on people to greet, and Dave would target those specific behaviors as well. We also appreciated how fast and quickly they acted on our puppy swallowing something he shouldn't have, and immediately gave him some hydrogen peroxide to get him to throw it up, which saved us from extremely expensive and likely traumatic vet visits and possible surgery. Very grateful! Every day we pick up our puppy he is so happy from a day of playing and getting love from all the staff, and is tired and ready for some cuddles and naps when he gets home. The staff here are so caring and really love each dog, I trust them to take care of our puppy. Highly recommend!

We absolutely love Everydog! Everyone has been so kind, welcoming, and caring with our puppy. She…read moregets SO excited every time we pull up, which says everything! It gives us such peace of mind knowing she's in such a loving and caring environment. We couldn't be happier with the care she receives and would highly recommend them to anyone looking for the best care for their fur baby. Thank you Dave and the entire team for all that you do!

Great grooming and bathing services. Have been coming here for 5 years+ for both my dogs. They do a…read moregreat job with our corgis with shaping them and making them nice and clean. Very friendly staff as well, have never had an issue. Here is Harper after a bath below!

We've been bringing our pups to the Jamboree location for quite a while, and up until the beginning…read moreof this year, we had nothing but positive experiences. Last year, we brought them frequently and always felt confident leaving them there. The staff was friendly and welcoming, the facility felt clean, and our dogs always seemed happy to be there. That's why it's so disappointing to see how much things have changed since the ownership transition. Since the change in ownership, we've noticed a significant decline in the overall experience. The staff no longer feels as friendly or approachable. While there are still a few kind employees, several team members come across as cold and unhelpful, making drop-off feel uncomfortable and even a bit intimidating. It no longer feels like the warm, welcoming environment it once was. We've also noticed the facility doesn't seem nearly as clean as it used to be. Our dogs consistently come home smelling strongly of urine after daycare. We occasionally check the live cameras throughout the day and frequently see urine sitting on the playroom floors for extended periods before being cleaned up. If messes in the common play areas are left unattended, it raises concerns about how often the kennels are being cleaned when the dogs are resting. Combined with the odor our dogs come home with, it has made us question the overall cleanliness of the facility. Another noticeable change is how little time our dogs now seem to spend in the play areas. We'll pay for a half-day of daycare, and by the time we pick them up, we're lucky if they've spent more than 30 minutes interacting with other dogs. The majority of their visit appears to be spent kenneled. We choose daycare because we want our dogs to have a safe, clean environment where they can socialize and play. If they're spending most of their visit in a kennel, it's difficult to justify paying for daycare when they could be comfortably resting at home in a cleaner environment for free. Customer service has also become frustrating. Recently, one of our dogs came home without his collar. We didn't realize it until we got home, so we called the facility and were told someone would call us back because they were too busy at the moment. We never received a callback. After calling several more times over the next few days without getting an answer, we ultimately had to drive to the facility ourselves just to ask about and retrieve the collar. Pickup has also become much slower than it used to be, often requiring a long wait before our dogs are brought out. We're genuinely disappointed because we loved this location for a long time and trusted the team with our pets. Unfortunately, since the ownership change, we've experienced a noticeable decline in cleanliness, customer service, and the overall level of care. We hope these concerns are taken seriously because we'd love to see this location return to the high standard that made us loyal customers in the first place.

LOVEEE!!! As a…read morePomeranian owner, it has been SO hard for me to find a reliable groomer who understands Pomeranian coats and doesn't immediately try to shave them. After doing so much research and reading tons of reviews, I finally came across Moco's--and I'm SO glad I did! My Pom, Boba, has always been nervous about grooming, but for some reason, she was the HAPPIEST I've ever seen her both before and after her appointment! That honestly says everything to me. As a Pom momma, I APPROVE!! Thank you so much for taking such good care of my baby, leaving her all trimmed, clean, fluffy, and most importantly... HAPPY! We'll definitely be coming back!

We love Moco Pet Grooming. Our dog Coto gets the best care and treatment. I feel at ease knowing…read morethat our nervous dog is not hiding in a corner of a busy grooming facility filled with multiple dogs.

I've been taking my dog August here since he was a puppy and every groom has been amazing! He's…read moreactually excited to go in every time which says a lot about how kind and gentle they are with animals. Would recommend them to anyone!

Best place for grooming. All the staff are so kind and welcoming. I'm always happy with my baby's…read moregrooming and how cuter

Melody has my two pretty pups looking stunning! Thank you so much for taking care of them and…read morehaving them look so beautifully trimmed and groomed! Everything was done perfectly and she was great at communicating and asking what we would like and giving us exactly that! Thank you so much and will be recommending and returning :)

Its a great place that I can trust for my dog and its affordable and close to my place.read more

Been a frequent customer at Kawaii Pet Salon! They take such good care of my dog and I am always…read morepleased about his haircut. We went for a summer haircut and they delivered! Total was $80 + tip and took about 3 hours.

Been going here since March 2024 when my dog was a small puppy and even now that she's 2, we still…read moreget her groomed here. My dog Boba is always so happy to be here. It goes to show that the groomers really do take good care of her. They've literally been part of her life (at least for her grooming experience). She always get the full service groom, which includes haircut, bath, nail trim, paw trim, ear cleaning, and anal gland expression. Usually it takes about 1.5-2 hours depending on how busy they are. Once she's all nice and clean, the groomers always call or text me saying she's ready. Sometimes they even dress her up with a cute little bow~ There was a time while they were grooming her, they found a small scab on her body and immediately messaged me about it. It wasn't their fault actually, but it was because my dog was playing too rough with the two dogs we had at home. I do super appreciate that they reached out on this. It goes to show that they do care about animal welfare and immediately bring anything that could be worrisome to my attention asap. Definitely love their service and friendliness! I even got my cousin to bring her dog here! :)