I damaged the rocker panel on my Toyota Corolla and started looking around for quotes…read more Unfortunately, the estimates I received from other places were far beyond what I could afford, especially since they recommended replacing the entire panel. I stopped by this shop early in the morning for a quote, and Larry greeted me warmly and was incredibly welcoming from the start. He took the time to listen to my concerns and understand what I was looking for. While preparing the estimate, he brought one of his mechanics out to take a closer look and make sure the work could be done properly. Larry provide me with the most affordable quote I received for replacing the panel, answered all my question, and he offered me an alternative option to salvage and repair my current panel. That option was within my budget, so I decided to go with it. The repair was completed by the end of the day. Larry texted me to let me know it was ready, and I picked up my car the following morning. I cannot recommend this place enough! Larry and his team were honest, professional, efficient, and fair throughout the entire process. I'm happy with how my car turned out, and I'm so glad I found a shop I can trust. If I ever need repairs for dents, scratches, or any other damage to my car, this will definitely be the first place I go. Thank you, Larry and team, for the amazing service.

I had minor scratches on my car door (clear coat only) and a couple of small creases of the kind…read morethat paintless dent repair guys fix. Larry inspected the damage, took photos, and offered me options. Repainting the side of the car was going to cost over $2000, which was out of the question given how minor the scratches were. I opted for buffing, which Larry indciated would take care of the scratches. The cost would be $900. He subsequently informed me that the paintless dent repair would be an additional $895. This is about four times the going rate, so I declined and decided to get that done cheaper after the scratches were repaired. I picked up my car today and the scratches are as evident as when I brought the car in. I told Larry I was dissatisfied with the work and that I felt I had been way overcharged. After some discussion, he agreed to reduce my bill to $800, $100 off. I paid the bill and left his shop, still convinced I had been ripped off. Larry, not I, is the guy with experience in paint and dent repair. He had a duty to tell me up front that he wouldn't be able to get the scratches out by just buffing. Had he disclosed that to me, I would have gone elsewhere rather than pay hm $800 for ineffective buffing. I will never go back to Dent and Scratch Pro. Their website pledges "100% satisfaction guaranteed." That's a false pledge. Anyone doing business with Dent and Scratch Pro better thoroughly cross examine Larry on exactly what result to expect before handing over your car and credit card to him.

Great shop with prompt service and good result, I cannot believe my eyes! I will come back here for…read morehelp next time I need body work. I can't say about the price because the insurance paid for it.

Chris and his team knocked it out the park completely restore my wife's Volvo and it looks…read moreincredible. Price, value and service top notch. Nobody comes close. Staff very friendly, responsive , available and do great job keeping you updated with their app. Even detailed our car at pick up. These guys are legit. Highly recommend.

Joe and Alex down at Earl Scheib were awesome! Very happy with my experience, and quality of the…read morepaint job they did color matching a camper shell. Customer service was outstanding and these guys are very knowledgeable. Definitely would return for and future paint needs.

Joe and his crew did a great job on my 2021 white Audi A4. I recommend them…read more Chuck P.

Wonderful service from start to finish! Excellent customer service, communication and repairs…read more Would recommend to anyone and will be back for all future auto repairs. Thanks for making it so easy!

In 2017, I'd had my previous Audi repaired at a different Caliber location after I was rear ended…read moreon the 405. Ugh! That repair experience was a good one, so when I had a little fender bender on 2/21 with my current Q3, I brought it over to the Caliber location on Hancock Street because it is very close to where I live. Nadia and the rest of the team were very helpful and the repairs were scheduled to take about two weeks. The original estimate went up by about $1,000 once they took the vehicle apart, which if I was paying out of pocket would have given me heart palpitations. Thankfully, insurance is taking care of everything except my $500 deductible. However, I'm sure this incident will come back to haunt me when my insurance comes up for renewal soon, but that is another story. My vehicle was done on time as promised. When I got it back, I noticed that the driver's side door was making a noise, and so I brought it back to Caliber. They noted that the door wasn't aligned correctly and they fixed the issue. My car looks great now, and I'm so glad that it is back to normal. I did have one other issue that I brought to Caliber's attention, and they remedied the situation without an issue. Overall, this was a good experience after an unfortunate and annoying accident. Everyone at Caliber did their best to ensure that this was a positive experience. Thanks, Caliber!

If I could give this company more than five stars, I absolutely would, for their outstanding…read morecustomer service. They truly came to our rescue; while my kids and I were on vacation the bracket for our sunroof had broken, and although the dealership identified the issue, they couldn't complete the repair before we had to make the eight-hour drive home and right as severe thunderstorms were expected along our route. We were referred here, and even though they knew the repair ultimately had to be completed by the dealership, they didn't turn us away. Instead, they carefully inspected the sunroof, explained exactly what had failed, and then went above and beyond by using a strong adhesive plastic to securely seal the sunroof so we could make the drive home safely. Their customer service was exceptional. They had no obligation to help us, yet they took the time to ensure that we could get home safely. That level of kindness, professionalism, and genuine care is something you don't see every day. I can't thank them enough and would highly recommend this company to anyone.

They are the absolute best.... I honestly trust them completely…read more Diane and Kris are amazing and incredibly knowledgeable

Great quality, could not tell difference from the rest of the car…read moreFast, completed in one afternoon Professional, clear concise communication Reasonable price, beat two other quotes on price and time

Quick response and estimate was provided…read more Friendly, professional service. Adan's work was outstanding! The 3 chipped paint areas on my spoiler were repainted and buffed and it looks new. I'm very happy with the results. Highly recommend.

Coming up on 2 months waiting for completion of my car body work done. The customer service so far…read morehas been less than satisfactory infact I have stopped calling all together and have started requesting my insurance adjuster call for updates despite the fact that I am the customer. For the tasty few weeks I had waited for updates until the last minute giving FIX all opportunities to call me, because that is good customer service but Svc Advisor( I use that title lightly) simply dosent have that tool in his shed. I could go on but I don't want to curse the completion of repairs before I even get my car back

Came here for an estimate because they are contracted with my insurance. The guy who came out did a…read moreterrible job with the estimate. Barely looked at my car. I pointed out all of the things damaged and basically had to ask him to take photos because he was taking them 10 feet away and didn't seem to care about documenting things accurately. Just completely ignored the damages I pointed out so the estimate didn't include half of the parts that needed to be replaced even though I basically did his job for him. On top of that, he included the wrong parts on the estimate and was basically trying to have my car be replaced with parts of a much lesser quality that wouldn't even match my car to begin with. I do not recommend this place to anyone who needs an accurate estimate. Very disappointing experience.

We have had two recent experiences with Manager Justin Sobeck and the Zook's Earl Scheib skillful…read moreteam. They were both fantastic! The first was body work and paint on my husband's 2021 Mazda CX5 after he was side swiped by another driver. We brought the car in, dealt with Justin, and his team provided excellent work and service! We were so pleased with the experience that we decided to get my older car painted. I took in my 2010 Scion xD on April 23 for a completely new paint job. We went away for a long weekend and picked it up on the 29th. I hardly recognized my stunning car! Beforehand, the clear coat was peeling and chipped, and I was embarrassed to be seen in the car. Now it looks brand new, and it's actually even better than when I bought it in October of 2009! Justin added a little "pearl" to the original color code and it's shinier than ever and a bit more purple. Woohoo!! I highly recommend Zook's Earl Scheib for any body work or paint needs. You won't be disappointed. Thank you, Justin and team!

I highly recommend this shop for paint and body work! We took a 2020 Corolla in for a new front…read morebumper and cosmetic repair (partial paint job). Justin was a pleasure to work with, and the quote was very reasonable. They completed the work in less than the promised time frame, and the car looks fantastic with a perfect paint match using high quality paint. I would not hesitate to use Zook's Earl Scheib again.

I contacted steve almost 2 weeks ago for estimate. I sent all the info he requested through email…read moreand online. He said he would get back to me and still nothing no email no calls. I ended up chosing another auto body shop. They really need to work on their customer service response time. Per their website it said response time within 24 hours. Thats not true . Been waiting almost 2 weeks.

I went here for my car repair and had such a smooth and great experience. When I first went, there…read morewas a guy at the front desk who was so nice and patiently answered all my questions and explained the process to me. Then I got assigned a service advisor Taylor who was wonderful to work with- he was very nice, respectful, courteous and answered all my questions well. I could tell they knew what they were doing. He kept me updated on the status of my car repair and they got it done ahead of schedule and the work was spectacular! Really high quality work which I was pleased by! It was also very convenient how they picked me up for my car rental and I just dropped it off at SE collision center when I didn't need it anymore and they took care of the return. Highly recommend this place!

Absolute Nightmare. Car has been there since May, no work has been completed. Insurance already…read morepaid them $50k to fix the car and they haven't done a thing. Moving it to a different shop, attempted to today and they raised it up and took it apart so we wouldn't be able to. There is something sketchy going on here.

All the staff were amazing. I needed a zip tie and plastic bag for some of my car parts and without…read morehesitation they came to the rescue. The customer service is unparalleled here. Highly recommended to anyone who needs their car worked on hit up this shop they deserve your business. Also maybe give these guys a raise because they work super hard!