Texas Electrical Connect

(110 reviews)

Scott from Bear Electric came out to install a NEMA 14-50 outlet for charging my Tesla, running it…read moredirectly from the main electrical panel, and I couldn't have been happier with the experience. From the start, Scott was extremely professional, friendly, knowledgeable, and most importantly, honest and straightforward. He explained exactly what he was going to do, gave me a clear quote upfront, and that was exactly what I paid. No hidden fees, no surprise charges, and no attempts to upsell me on work I didn't need. What impressed me most was how trustworthy he was. Electrical work is one of those things where most homeowners have to rely heavily on the electrician's recommendations, and Scott never once made me feel like he was trying to take advantage of that. He answered my questions, explained my options, and made sure everything was done properly. The installation came out great, the entire experience was easy and professional, and the price was exactly what we discussed. It's refreshing to deal with someone who is genuinely honest and takes pride in their work. Scott and Bear Electric have absolutely earned my trust and will be my first call for any electrical work I need in the future. Highly recommend Scott and Bear Electric. Easy 5 stars.

Bear Electric is the most efficient company I have EVER worked with & I am a Certified Black Belt…read moreProcess Engineer who specializes in Process Improvement. This company is A++ in all categories: +Communication clear & authentic w/ level set on expectations & request for pictures where needed to provide an accurate quote +Quality was outstanding. +Cost was LESS than expected. Prices are PERFECT! +Human green Flag off the chart! Owner & co-worker are AMAZING humans The owner named the company after his son. I love that. He also mentors youth to help increase the younger gens in the electric trade; so PURE. I have Anxiety & Adult ADHD and I am just getting to the point of publicly stating this (as if everyone around me didn't know for years). The Yelp community has helped me deal with the forced contractor interactions because after all, the home improvements HAVE to get done. Knowing you have a solid, reputable contractor by a huge group of the YELP community takes a lot of that anxiety away. I researched Bear here on Yelp & the company was even BETTER than the 5 star reviews. I had overslept due to said anxiety keeping me up until 4am the night before. They waited for me patiently when I didn't answer the door, didn't answer the phone, or respond the text. I was KNOCKED OUT & didn't hear my 5 alarms! I did however hear my cat HOWLING telling me, WOMAN GET YOUR #### UP! Bear Could have easily just left. I had been holding off on getting these things done due to said anxiety so going thru finding someone else & scheduling again would have been pure horror for me. I am so grateful they were EARLY & had some extra time to wait for me. I also had a big event (Yelpies) the same day so I was so concerned about being late but Bear was 15 mins early which to them is how they operate. They had my 8 requests we aligned on up & memorized. They have a process & the output is QUALITY and beating customer expectations. I promise you this company will beat your expectations. If you are curious what they did for me, below is my list: 1. Take down a pendant light & put back up std light / cover 2. Check Fluorescent lights where light bulbs changed but won't come on; fuse may need changed (Garage & Laundry Rm) 4. Check why power is out in 3 outlets in Kitchen / Dining room 5. Replace light plate in kitchen 6. Change light bulbs pendant that is high up in front of stairs in foyer 7. Change Porch Light front of house 8. Fix broken Master Bathroom light switch Thank you Bear Electric & Yelp Community for highly recommending this company! I will use them for life!

Freedom Enterprizes Electrical & Generator Services

4.4

(8 reviews)

Everything works. Explained everything well. Fast service. Wants to do it the right way.read more

I highly recommend Scott and Freedom Electrical Services. Scott is an honest, knowledgeable…read moreprofessional who accurately diagnosed the electrical issue I was having and fixed it efficiently and affordably. He initially came out to help change a washer/dryer plug. Still, after seeing the quality of his work, I decided to have him take on a few additional projects, including installing new ceiling fans and master surge protectors. Throughout the entire process, Scott was reliable, transparent, and easy to work with. It's rare to find someone who combines skill with integrity, but that's precisely what you get with him. I wouldn't hesitate to call him again for any future electrical work.

Malco Electric

4.8

(170 reviews)

Malco Electric provides outstanding service at a reasonable price. They scheduled my HOA parking…read morelights request within several days. After replacing the lights, I was told what wattage that the lights were set. It was more of a warm light setting, I had the installer increase it to a bright light setting. This was more appropriate for a parking lot lights! Very happy that I was informed about the settings!

Excellent service, very friendly people, very honest and straight forward. Great work, fast…read moreservice and good pricing.

Nomic Power Solutions

4.5

(8 reviews)

I recently became aware of a health issue that made having electricity absolutely mandatory. I had…read morereached out to another company and was told it was the salespersons day off and they would call me within a couple of days ....... that call never came in. I talked to a friend who recommended Nomic. I called and set and , Dillan arrived on time. He looked at my electrical panel and suggested the correct size for our needs. Strait forward kept in contact, and the install went as agreed we had one little hiccup on the install ,and Dillan was on it immediately. It was impressive. Typically, I am reluctant to make recommendations but have no reservations about recommending Nomic for your generator needs.

Good price but their customer service ended up being a total disaster…read more They installed a defective unit which they wanted to repair rather than to replace like I wanted, effectively wanting to sell me a refurbished unit at the full new unit price. They left the generator installation site with low places around it so water pools around the generator when it rains They did not set up the generator app on my wifi so I had to get lots of help from Generac to connect it to my wifi. And, they refuse to make ANY after installation service calls either to complete the installation properly or to address any future warranty issues. I personally believe they did this because I demanded a new replacement generator. In the replacement discussion I may have been a bit rude to them when I became frustrated with their attitude but they were definitely rude to me. Needless to say we would not have considered this company if we knew there would be ZERO after sales support. I would suggest that new Generac customers give careful consideration before selecting this company to install their Generac

Capital Power Systems

(13 reviews)

I had a plumber turn off my gas line and didn't notice it for a few weeks. once I noticed it and…read moretried to start my generator. It would crank be not start. I thought it was a air lock problem. Once I called Joe at Capitol Power Systems he was very nice and understood what probably is the problem. He could have charged me and came out to fix it, but he proceeded to tell me what he thought was wrong and what to do about it. Apparently the gas solenoid was sticking and I quickly tapped it with a screw driver. The generator came on and all was good. Joe will be my contact for my generator and if you call him, you won't be disappointed. Great job

When the power went out we heard our generator kick on but no electricity in the house. Joe had…read moreinstalled our Kohler generator and we gave him a call. He was there in 30 minutes, found the problem and the lights and heat came on! Thank you Joe. That is amazing customer service. So happy we chose you and Capital Power Systems.

Reese Electric

(63 reviews)

Andre came out and installed a ceiling fan and also a light fixture. He was prompt, personable, and…read moreextremely professional. I'm very happy with my experience and Reese electric will be my "go to" for all my electrical needs. Great job!! Thank you!

Good dude, quality work, very clean..I will use Reese for all other electrical issues...read more

Generator Supercenter

2.2

(10 reviews)

Horrible company. Slow to get anything done or repaired. Paying for a monthly monitoring service is…read morea waste of money - I have had to report the issues wi have had with my Generac. Costco no longer works with them I have heard. Run away from this org and go with anyone else Installed 2/10/24 has failed with Engine Oil pressure and now something to do with AC to charging system. TJ was a waste of oxygen , Melanie is a money grubbing fool.

Working with this company was a totally successful experience. Everyone we worked with was…read moreknowledgeable and friendly. They even provided a few training videos on how to use the product. The company was highly recommended and did not disappoint.

Strong Tower Solar Electrical Services & Generators

(12 reviews)

We called Strong Tower because one our rooms lacked power. Jared came immediately.The service was…read moreexceptional. Every outlet was checked and rechecked for safety compliance and five outlets wete updated, including the outside. We now have full power and a safer room. Thank you Jared Million of Strong Tower, we appreciate your service. God bless you always and forever. Yvonne and George

Jared responded the same day!! And despite being a weekend - Sunday, he met up with me to look at &…read moreassess the problem! He thoroughly checked everything - the circuit breaker, the main outlet, and other possible problems that may arise. Other than the outlet, I totally agree that safety & fire hazzard comes first. I highly recommend Strong Tower Solar Electrical Service. I am confident they got the expertise and professionalism! Will definitely proceed with the project! Follow-up review to come after the project is completed!

Centex Generators

(1 review)

Words cannot express how thankful I am to Rick, his salesperson and the lady in the office that…read moremade this experience tremendous. I moved to a ranch property that won't see electricity until mid summer or fall. Rick was out a couple of months and then when he found out about my sitrep, wheels turned and now I have a source of power. He even picked up my propane tank from another company. Again, just an awesome experience and I recommend his company highly.

From the owner: Protect your home from the risks caused by sudden power outages with a generator from Generac, the…read moreindustry leader, installed by the experts at Centex Generators. In the event of a power failure, these reliable systems automatically start up, supplying electricity to your home until the local power utility restores service. Permanent installation of a standby generator is not a do-it-yourself project. Centex Generators has factory-trained technicians who meet Generac's high standards for service and customer satisfaction. Our service professionals meet warranty conditions, ensure safe and proper operation, and are always here to provide Emergency Assistance, 7 days a week. We dispatch technicians quickly, and our team is equipped to resolve most repairs right then and there.

Breeze Cooling And Heating

(92 reviews)

I highly recommend Wang and Breeze Cooling and Heating. I've heard a lot of horror stories with…read moreother HVAC companies trying to nickel and dime you and upcharge you insane amounts. We had our compressor die in our 14 year old unit and I paid extra to have Wang come out to Bastrop after speaking with him on the phone and I am so glad I did. We weighed our options and ended up replacing the whole unit instead of compressor due to the cost of replacing older equipment and Wang and his apprentice did a phenomenal job! I'd recommend him to anyone needing HVAC repairs and I'll be calling him again when my other 14 year old unit decides it's had enough. Fingers crossed we have some time though! Price was right, communication was great and things went smoothly and it's great to support our locally owned and operated businesses.

Just adding another excellent review!…read more It's a near 100 degree day in August and I noticed my AC had stopped functioning around lunchtime. I was feeling nervous about finding someone ASAP who would be reliable and wouldn't give me the runaround on price or pushing additional services. And I was already making plans to stay the night at a friend's house for fear I couldn't get anyone to come out on such short notice. Xiaoyu responded to my voicemail in less than five minutes, he was able to come out within a few hours, and fixed my AC within 30 minutes, all by dinner time! On top of all that, his price was reasonable and he was a genuinely kind and friendly guy. I will definitely keep his number handy for next time! :)

Austin Doors & Trim

(36 reviews)

I hired Marcus to frame, sheet rock, and install a French door w/transom and sidelites in a 90s era…read morehome. I consider myself a DIYer, but in this case, I wanted something done professionally to make sure everything was nice and neat. While I had a basic idea of what I wanted, I debated getting a formal project manager to handle coordination of the full install. With a ton of experience doing this kind of install, Marcus helped out so much that I was pretty much able to handle coordination of the main pieces and personnel without needing to hire anyone else. He did a great job making the vision come alive and was transparent with any problems that arises (and importantly fixing them when necessary). He was friendly, fair with pricing, and also very quick-- framing and installation took only 2 separate, spread out days (to allow for drywalling and parts arrival in between). My personal experience with him in terms of communication was excellent, but I also purposefully avoided peak summer season so as not to catch him at a busy time. I would not hesitate to hire him again.

Excellent service. Marcus was efficient, prompt, communicated well, and kept the repair simple,…read morerather than make false claims that a whole new door was needed. I highly recommend Austin Doors and Trim for all your repair and replacement needs.

Triple Crown Carpentry

(24 reviews)

I hired Josh to build a built in work station / desk in our home office. he was very communicative…read moreand easy to work with. During the bid process he took the time to explain our options for materials and design and once we decided he was quick to send us a formal bid. in the weeks between the bid and install he kept us updated w/ pictures of our desk being built. Today he and his teammate showed up early and knocked out the install in less than 2 hours. Love the results and look forward to working with Josh again should the need arise.

We moved into a new house on the east side of Austin several months ago. While we'd had our builder…read moreinstall built-in desks and shelves in our study, we found the cost very high (and the quality lacking). Our 14' long living room wall looked very stark with its small TV cabinet and wall-mounted TV set, and we realized we needed something more in proportion with the room. So I looked on Yelp and found Josh Hager...and followed up with his website. I was impressed with the size of the projects he tackled, so figured he might be able to do a good job for us. Josh responded quickly to my first e-mail and came over within a matter of days to give us an estimate. He looked over my drawings and came up fairly quickly with a cost I found reasonable. Josh inspired so much confidence that we asked him that same evening to look at another space (upstairs) that needed a built-in. Once again, the estimate was reasonable. A week or so later, we thought of another project Josh could tackle: our master closet. Again, a reasonable estimate. We gave him deposits for all three projects. Josh is very busy, and with good reason. He does excellent work at reasonable prices, is totally honest and does not inflate the costs of materials. He uses good-quality materials (no MDF, thank heavens!) And Josh makes recommendations that improve on whatever you might have in mind, based on his breadth of experience. It's all about quality at a reasonable price. Josh uses great hinges on cabinet doors; soft close and push-button removable. Further, his estimates for both materials and labor, at least in our case, were spot-on relative to what we ended up paying. We felt it was worth waiting a few months before Josh could get to our project. Our largest projects were installed by Josh and a helper in a couple of days. The paint-grade wood and great workmanship made the wall units look so nice that we were tempted to leave them unpainted. We actually did leave the interiors of the cabinets unpainted...and they look great. Josh was able to connect us with a painting company to do the finish work within a week or so after he completed installation. The end results were phenomenal; the cabinets Josh built totally changed the look and feel of our rooms in a good way. The quality of his work and the scale of the project made the cabinets a focal point in our living room. We are very pleased and won't hesitate to call Josh again if we need any wood work. Lastly, it's now been about 4 years since our cabinets were installed and painted. I've updated my rating to 5 stars due to how well the cabinets have performed for us over the years. Side comment: I find it odd that so many reviews were screened out, given I can tell many (if not most) are legitimate, based on photos on the Triple Crown website.

Apex Heating & Air Conditioning

(299 reviews)

I called Apex on a Friday afternoon after my AC started blowing hot air. John made it out in under…read morean hour and had my problem fixed soon after. I appreciated him not trying to hard sell and would recommend Apex to anyone looking for an honest technician.

The Good Apex deserves credit for their emergency…read moreavailability and quick response time. When my A/C failed at 2AM on a Sunday, they were the only company able to come out immediately (I called at least 5 others). The technician arrived promptly, diagnosed the problem efficiently (faulty fan motor on my Carrier unit), and completed the repair within a couple hours, including a trip to source the part from their vendor. The Concerning The final cost was $2,303.60 for what I've since learned should typically cost $700-$1,000 (that is including emergency service fees). While I understand emergency calls command premium pricing, this felt excessive. Additionally, the quoted price increased from $2,000 to $2,303.60 when it was time to pay without clear explanation of the additional charges. My Takeaway Apex delivers on availability and technical competence when you're in a crisis. However, I'd strongly recommend getting multiple quotes if time permits, as their emergency pricing appears significantly above market rate. The convenience of immediate service came at a steep premium that I wasn't prepared for. Would I use them again? Only in a true emergency where no other options exist, and I'd request detailed pricing breakdowns upfront. For future customers: Get clear, written estimates before work begins, and ask about all potential additional fees.

Proven Plumbing & Air

See more unrecommended reviews

(414 reviews)

I had a limited time because of medical appointments. The time frame was border line on their…read morearrival time and my appointments. The dispatcher said she would try to get them to my house if she could. They arrived 30 minutes after I called. Fixed my problem and I had plenty of time to make my appointments. That is amazing customer service.

Hector was amazing, helpful and transparent today. The home flipper that sold me the house really…read morescrewed the HVAC unit up. Thankfully Hector was helpful and so great, I will definitely be using Proven Plumbing & Air more in the future!

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31 reviews that are not currently recommended

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1 year ago

I had a fuse that kept tripping and needed it replaced. I messaged TEC and sent them pics. They provided me a quote and sent a tech out the next day. He was one of the most polite and nice techs we have had the pleasure of meeting. He inspected the breaker, panel, and the line all the way to the outlet it serviced. Turned out we had a small water leak that had rusted the outlet and was tripping the breaker. He fixed it quickly and saved the day by finding a water leak! OUTSTANDING service at a fair price. Thank You! ELTX1 read more

Caroline G.

5 years ago

Miguel was awesome! He and his team added wiring for an outdoor spa. He also suggested adding an outdoor outlet while we were wiring the area, which was a really good idea! He was really easy to communicate and coordinate with. He provided a clear, detailed quote ahead of time, and was careful to confirm the final plans and locations of the wiring with me. I was at a meeting when he finished up the work, and he sent me a video showing that everything was working, and left the area in great shape. I'll definitely hire him again! read more

Diane G.

1 year ago

I contacted Texas Electrical Connect based off their reviews and was not disappointed! Their whole team had great communication, they were able to fix our problem the same day, and even provide a quote for a secondary request. The work they provided was fair and within my budget. We're super thankful to Fernando for his hard work in getting our problem resolved and for being so kind. We'll absolutely be using them again and recommending their services to all! read more

Patrick T.

1 year ago

Fernando did an outstanding job installing an outdoor outlet on my back porch. He was professional, punctual, and made sure everything was done safely and up to code. The work was clean and efficient, and he took the time to walk me through the setup afterward. I really appreciate his attention to detail and friendly attitude. Highly recommend Fernando and the team at Texas Electric Connect for any electrical work top-notch service all around! read more

Dale H.

5 years ago

I would highly recommend Texas electrical connect. Miguel was courteous, professional, and very responsive. His quote was competitive and his customer service was outstanding. He went above and beyond to make sure that the worksite was clean at the end and before leaving. Miguel was able to stop by and install two outlets in my garage the day after his quote. I would without a doubt consider using this company for future projects. read more

Fang

2 years ago

We wanted to add a outlet in our toilet room. TE was able to provide quote super fast based on our different bathroom. And everything is explained in detail. Fernando came at the next day morning. Yes, it got scheduled within a day. And Fernando did a great job, helped to install the outlet we wanted and was also helping to measure the other room in case we want to add another one. We are very satisfied and definitely recommend. read more

Ebony M.

2 years ago

I had an amazing experience with this company! Fernando kept me update on his arrival time, very respectful and polite. The customer service was top notch and exceeded my expectations. I received next day appointment. He went above and beyond to help me. I was very impressed with service I received. I highly recommend them to anyone looking for quality products and excellent service. read more

Charles F.

2 years ago

TEC is simply the best electrician solution in Austin. I called them with an emergency, and they came out ASAP to help my family. They are people of integrity, and they are kind and respectful. Fernando knows how to fix it all, and I love how they do NOT price gouge. They really care about their customers. I will certainly call them next time, and I will recommend them to my friends. read more

Erin M.

10 months ago

Texas Electrical Connect was very professional! I had them run new wires into my shower for a renovation and put in lights. The price was very reasonable, and they stuck to the quote. They were very flexible with me when I wanted special dry wall and waited for my schedule to clear so they could come back and finish the job. It looks great and I would recommend them to anyone! read more

Ann

1 year ago

Would absolutely use them again! Fernando was very nice, I showed him the issue and he very quickly found 3 bad outlets. He had them replaced in under an hour, confirmed that all of the power was working, and I was relieved. The price was lower than I expected, so it was definitely a win! I'll definitely use them for all my electrical needs moving forward! read more

Samuel T.

6 years ago

Miguel was awesome! My heat/ac was not coming on at all. He offered a free quote to come out and assess the job, was so very thorough in diagnosing the problem, and quickly fixed the wiring issue, so that my heat/ac could get going again. He was timely, professional, and so very reasonable. This is the first of many jobs that I plan to call him about. read more

Anthonys Alirio D.

5 months ago

una experiencia realmente profesional y confiable a un precio justo: llegan a tiempo, te explican el diagnóstico de forma clara y trabajan con seguridad y precisión, usando materiales de calidad y brindando garantías. Te generan presupuestos desglosados y transparentes, mantienen una comunicación constante y te acompañan en cada paso del proceso. read more

Doug

4 months ago

Fernando came out when I had a breaker trip at my house and was able to very quickly diagnose the issue. He was able to fix it on the spot and gave me all the info needed to avoid the issue (and an electrical fire) in the future. Super professional and very reasonably priced. 10/10 thanks, Fernando! read more

Cheyenne H.

1 year ago

Excellent all around. The owner responded to my inquiry right away on Sunday, with straight forward pricing. Electrician Fernando came out the next day right on time. Fernando was extremely competent, polite and easy to communicate with. They will be our electrician from now on. read more

Kathy L.

2 years ago

Fernando and Georgie did an awesome job. Texas Electrical Connect is an excellent company, quality work, reasonable rates and very pleasant to work wit. I highly recommend them. I have used them for two jobs in my home and will definitely use them agai. read more

Amanda A.

3 years ago

I was very happy with the service and the price. Fernando was so polite and he gave me a quick and fair estimate to fix a tripped circuit/install a new light switch. They also were able to get me scheduled the next day. I would gladly hire them again! read more

Jay J.

1 year ago

They were quick to respond to my request and made adjustments to their schedule to send someone the same day. Ended up being a minor issue with one of my outlets but wouldn't mind hiring them again. Great experience with Fernando. read more

Ron

1 year ago

My project was replacing an outdoor remote control ceiling fan. The electrician, Fernando, was on time and did a quality job. He was very polite and professional and satisfied our request. The price was very reasonable. read more

Frank ..

1 year ago

It was very easy to communicate with Miguel. We confirmed the date & time and the technician came on time. Miguel and his team did a great job at a very reasonable price! Highly recommend! read more

Saifuddin D.

3 years ago

AC Disconnect replaced, the owner very courteou, the technician experienced and skilled,we are happy and satisfied and highly recommend their service to others as well, check it out. read more

Texas Electrical Connect - electricians - Updated August 2026

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DC Electric

(24 reviews)

We purchased a new construction home that has countless issues, one of which being the electrical…read morehad a risk for arcing because a screw was too short to secure the panel to the bus, so the installer just left the screw sitting in the panel. We had 4 different Master Electricians out telling us we needed to replace the entire panel and it would be a ton of work and thousands of dollars. Thankfully we had Danny Haddad from DC Electric out who said we just need to order a longer screw to secure the panel, and took care of some other things. After 4 electricians we feel like finally this guy gets it and he clearly had a lot of empathy for our situation. We liked him right away and finally felt taken care of by someone who actually knows what's going on. He was very thorough in explaining the process and making us feel safe. My husband has some previous experience/ knowledge of electrical so everything made perfect sense that he was saying. He was tidy, prompt and communicative. Thanks to him we finally feel safe in our new home and are able to sleep at night without fear. God bless Danny!

Dani Haddad of DC Electric came to our home to repair some electrical concerns. Dani delivered his…read moreexpert care and knowledge to solve our electrical issues. He kept us informed and was a great communicator. Do not hesitate to call DC Electric for needed resolution and repair of your electrical system. Dani is a 5 star problem solver.

Reese Electric

(63 reviews)

Good dude, quality work, very clean..I will use Reese for all other electrical issues...read more

Max Electrical Services

(201 reviews)

Max electrical Services responded quickly and came the same day I requested help. My fridge had…read morelost power, along with several other plugs and another electrician couldn't fix it. Chris and Mason came to the door and spent a couple hours figuring out the problem that had stumped that other electrician. My house is old and some things done by previous owners were problematic like having that circuit powered by two breakers. They fixed that problem, fixed the outlets and installed a new breaker. They were very pleasant to deal with and they even brought treats for my dog. Will definitely call them going forward for all my electrical needs. Five stars!

I hired Max Electrical Services to install an outdoor outlet on my back patio to power some string…read morelights, and I couldn't be happier with the experience. My electrician took the time to walk through where exactly I wanted it placed and talked through the best way to run the wiring to minimize visibility. Really appreciated that he made sure I was comfortable with the plan before getting started. The work itself was clean and professional, and the outlet works perfectly. What really impressed me was how helpful he was beyond just the electrical work. While he was here, my patio door handle completely broke off (totally unrelated to his work--someone else in my house broke it). He gave me some informal advice about what replacement part I'd need. Then when he had to run to the home improvement store to grab something for the outlet installation, he offered to pick up the door handle for me too. That kind of thoughtfulness and going the extra mile was great to see and highly appreciated since I had a busy day dealing with kids before a trip. I'd absolutely hire this company again and recommend them to anyone who needs electrical work done.

Airco

4.6

(276 reviews)

Great customer service. We noticed our AC having issues as we were heading on vacation on a Wed…read moreand wanted to have it fixed before we got back. Based on prior experience we called Brandon at Airco to come take a look. We left a key for them and they were out that day. They called w/options--new coils (a few year fix) or a whole new system. We opted for a new system. They had it installed and house cooled down when we returned on Saturday! We were also wanting to move our thermostat but wanted to talk through that. They came back on Monday to take care of moving the thermostat.

This review has been revised to reflect Jeremy from Airco stepping in to fix a problem created by a…read moretechnician (Stuart) no longer with the company. Several years ago, Airco installed a 3-ton variable-speed system in a house that had previously had a 2-ton unit (and a history of trouble keeping cool). After about a year of operation, our tenants reported mold in the ducts, high humidity, and a short-cycling unit. Our investigation found that the installer, Stuart, had never pulled a permit for the work. I want to be candid: it took a negative Yelp review to get Airco's attention. Jeremy reached out, recommended we upsize the ductwork, offered a very fair price, and agreed to close out the permits. I'm slow to trust, so I got second and third opinions from other HVAC companies -- they confirmed the system size was correct for the house, and that the ductwork should have been upsized at the original install. My own Manual J calculations agreed with Jeremy's. Notably, Jeremy was the only installer I could find who was actually willing to run a Manual J. He also followed through on pulling permits and getting the city inspection scheduled. Airco worked to schedule the new duct installation during the one week we'd be in town -- during peak season, no less -- and their crew moved fast and stayed professional, which I appreciated given how brutal a Texas attic is this time of year. A few days in, the system is no longer short-cycling, and indoor humidity has dropped to about 63%. Still a touch higher than ideal, but we think we can chase the rest of it down -- possibly window seals, possibly fan settings or duct leakage. I was impressed enough that I also used Airco for a plumbing call this week.

Goettl Air Conditioning and Plumbing - Austin

3.4

(204 reviews)

Both men were very nice and friendly. Answered all my questions. I will Give them a Big 10…read more Forester heater is to be installed the same day. Liked that a lot.

Great communication, great guys on the job. Had a very minor issue after they left and they…read moreimmediately came back and fixed the issue. We have used them for several years. Happy Customer, I think they are a little high priced but they check all the boxes.

Fuse Service HVAC & Appliance Repair Austin

(49 reviews)

Had an installer flake out on warranty for a 3 year old system and Fuse swooped in with prompt and…read moreprofessional service. The technicians showed up within the service window and punctuality is always appreciated. They were professional and friendly. The work was done at a fair price and I can't say enough about the communication leading up to the service. I recommend Fuse with full confidence for your AC needs. Thank you!

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Service Wizard

(488 reviews)

We had an excellent experience with Jeremiah at Service Wizard. Our AC stopped working when it was…read morearound 100 degrees outside, and Service Wizard was able to get Jeremiah out to us on an emergency basis. What made the experience particularly notable is that we had been service members with Radiant for the past four years. When we called them, the earliest prioritized appointment they could offer us was two weeks away, despite having no working AC in 100 degree weather. That experience prompted us to call Service Wizard instead, and I am very glad we did. Jeremiah was friendly, professional, knowledgeable, and thorough. He took the time to explain what he was checking and what he found, without trying to sell us repairs or services we did not need. He also discovered that during a previous service visit, Radiant had installed the condensation shutoff on the secondary drain line rather than the primary line, where it should have been installed. I really appreciated Jeremiah catching and explaining that issue. Between the emergency availability, Jeremiah's knowledge and professionalism, and the overall experience, I was impressed enough to sign up for Service Wizard's membership before he left. After four years with another company's service plan, that says quite a bit. I feel much more confident knowing we have Service Wizard to call going forward. Highly recommend Jeremiah and Service Wizard!

**1/5 Stars - Big Waste of Time (and almost a lot of money)**…read moreI wanted to like Service Wizard, but my experience with them was incredibly frustrating. My AC condensation pipe was completely backed up and needed to be flushed. Their tech arrived on time and seemed very professional, spending about an hour and a half working on the unit and inspecting everything inside and out. However, he couldn't find where the evaporator line exited the house. His solution? Install an external pump and run a whole new drain line. The rough estimate for that was, well, a hell of a lot more than the $15 fee they charged me just to come out and take a look. When he left, I still had the exact same broken AC, was stressing over an exorbitant bill to fix it, and somehow found out I'd been signed up for a $15-a-month service plan that entitled me to another check-up in six months just in time for winter. Hoping to just get it resolved, I reached out to Service Wizard via Yelp later that evening to see if they could come back today to do the work the tech recommended. I never got a response. Frustrated, I called a different AC company. They actually answered the phone, sent technicians out right on time today, and those guys spent **five minutes** at my house before finding the external line, repairing it, and flushing my system. Problem completely solved in under five minutes, and the fee was incredibly cheap compared to the massive quote I got from Service Wizard. I will definitely be canceling my $15-a-month contract with Service Wizard and won't be recommending them going forward. Save yourself the headache and call someone else!

Breeze Cooling And Heating

(92 reviews)

Leal Electric