The glass shower door handle was falling off. I attempted to tighten the screw with an allen wrench…read moreunfortunately the screw was stripped. Called several companies. one wanted a 175 dollar deposit just to show up. I by chance called The Glass Guru North, their operator was very polite and told me to hang tight, they would send someone shortly, nothing down, they wanted to take a look. Justin Hartgrove, the general Mngr came by, took a look at the problem, fixed it then fixed my sliding porch screen which has not been working for years. I asked how much did I owe him and he responded -" nothing, hardly any work at all." I demanded to pay him for his time and expertise and he accepted, quite frankly, too little. Should have payed him more. I am a retired businessman from Austin. This company is not into the fast quick buck, they are looking to do business with you for the long run by earning your trust and putting in the hard work, Old School. They have my glass business for life.

I had a 52x7 broken window glass that was above my front door that needed to be replaced. Deposit…read morepaid on Dec 31st. ETA was stated 5 weeks for the glass order. Work was completed on Jan 16th. It took less than 30 minutes for the replacement. Both the estimate person (I don't remember name) and installer, David Rodriguez were friendly and personal and answered questions in friendly manner. The price was more than reasonable and fair....Note: I am someone who often hesitate to get things fixed promptly because of the cost.

I had the old wall mirror in our bathroom cut into two smaller mirrors for a new look. They did a…read morebeautiful job.

The sales rep, Serina, and cutter, Otis, were very kind and helpful. The glass for my shadow box…read morewas flawless. The glass specifications were met with perfect accuracy and the price was very fair. We have been happily having Binswanger Glass help us for over 25 years and will continue to do so.

I used Alamo Glass for my recent kitchen cabinet glass inserts. They cut the 21 pieces EXACTLY to…read morethe dimensions I provided & at a fair price. Thanks to Justin for your assistance & patience. Peace

I recently took delivery of very nice bronzed metal wrapped desk from Restoration Hardware. In…read moreorder to protect the top of the desk, I knew I was going to be in need of a glass topper. After reading reviews, my first call was to Alamo Glass. After getting two other quotes, I went ahead with Alamo Glass for the following reasons: 1. Cindi Mouser is the read deal! This lady gave it to me straight. I asked questions, she provided answers. 2. Suggested that I come by to check out the glass sample before purchase, which I did! 3. Quote process was simple and to the point 4. Quality production 5. Prompt delivery and in-home set up It was great to work with a Austin based company. I look forward to using them again for any future glass needs.

I went here for a glass stacking class years ago. It was so much fun and they did a great job…read moreteaching all of us. I walked in a novice and walked out feeling competent! Will be back for future classes!

I've taken a few classes here and if you've ever been interested in stained glass or fusing (or if…read moreyou're skilled already and need to buy glass/supplies) this is the place to go! I tried a one time class (3 hours) in the winter and made a snowflake and it made me want to try more classes out and learn how to do bigger pieces- and they have a lot of class variety and dates. I did their 6 week copper foil class and then a 4 week stained lead class. Kris and Lisa are both amazing instructors! I learned so much utilizing the two different techniques, and they're so helpful and knowledgable- always making themselves available to answer any questions you have. You can also use the workshop space outside of class time if you signed up for the 4 or 6 week classes (call ahead and make sure no other classes are going on). I haven't been able to do any fusing classes yet but I hear from everyone who has taken any that they're so fun. They also do repairs and sell stained glass pieces inside- They got it all!

I contacted Karen because my son accidentally broke a pane in his window. She sent someone out…read morewithin 48 hours to replace the pane and it only took 20 minutes and his window was as good as new! It was very reasonably priced and a seamless process!

Great, friendly service. Saved me a bundle. Dealership wanted $2000 to replace my windshield and…read morerecalibrate the camera. Manager Ray and the tech , whose name I didn't get, advised me to just recalibrate the camera. Worked perfectly. $300. Saved $1700 by going to Glass Doctors. Highly recommend. If they had replaced the windshield I still would have saved $1000 over dealer estimate.

I called GCS glass for an estimate for a glass shower installation on our remodeled bathroom…read more Unlike other glass companies they did not charge to give us the estimate. The pricing was comparable to the other glass companies. Laz gave us an estimate and set up the installation that very week. I don't know if it was the timing of our estimate because there is usually a wait period for 2 weeks. Laz was very professional and personable. We were impressed with his knowledge and attention to detail.

I am really sorry that I can only give this company TWO STARS.. I recently had my master bath…read moreremodeled, converting a six foot sunken tub into a large and luxurious walk in shower. Brandon was quick to respond and gave me a pretty good "guestimate" based on my measurements and specifications which was quite helpful in my comparison and selection of the company to provide my glass shower doors. When the tech came to make exact measurements for the custom sliding doors I explained that I needed the largest opening possible due to my mobility limitations and dependance on a walker. While I currently don't need to use the walker inside the shower I'm aware that could change in the future and I wanted to be prepared for that possibility. He said he understood completely and we planned for a 26 inch stationary panel on the left inside with about a 46 inch sliding panel on the outside which would allow the large opening that I needed. Although the tech said it was usual to place the slider on the inside to prevent leaks, he "thought" it would be okay to place it on the outside as well. I liked the idea of having the larger panel and handle on the outside panel and thought it might make it easier to slide so that was the plan agreed upon. The glass was ordered and installation was estimated at about three weeks off. After a great deal of consideration I was concerned about the possibility of leakage with the slider on the outside so I called Brandon and after some discussion I asked that the placement be reversed with the slider on the inside and the smaller stationary panel on the outside as was more customary. He agreed that it would be no problem to make the change and would probably be a more reliable installation. The big day came and two techs arrived and worked diligently for some time. With the limitation of space involved, I stayed out of their way until they were finished with the job. That was a big mistake! And when I did go to see the shower doors I admired the color of the hardware and how well it matched the Champagne Bronze Delta fixtures, and how nice the clear glass looked in front of my newly built shower. They explained about the optional coating that I had chosen and the importance of using a squeegee after showering, which I had already purchased, and they left. It was a while before I had time to go back and really look at my new shower doors - they looked beautiful and were installed perfectly - EXCEPT - the larger panel was installed on the outside and was STATIONARY! The much smaller panel was installed inside and was the SLIDER! This leaves an opening of 23 inches - even less than the width of the panel due to the placement of the handle - and far from the oversized opening that I had ordered! It's a real falling hazard when I'm going in or out of that extremely small opening. And any possibility that a walker could ever fit through it is totally nonexisten! A less disastrous, but still troublesome situation is that when using the "U" handle on the slider to open the door as one normally would do, fingers get crushed between the handle and the stationary panel and extreme caution is necessary. Something I was unaware of but would not have been a problem if I had stayed with the original plan. And if I had done that, would the door have leaked? I'll never know, but I sure wish I had or at least stood watch while the glass was being installed! When I discovered the error I called and spoke with Stefan who said there was nothing that could be done - basically it was what it was, the company could and/or would do nothing. I had already paid 50% of the cost up front and I just didn't feel up to a battle - especially in court! I am 86+ years old, partially disabled and I can no longer drive. Faced with no apparent alternative, I paid the remaining 50% of the cost. That was probably another big mistake! The glass doors and hardware look wonderful and the mechanics of the installation are excellent and under other circumstances I could recommend GCS Glass and Mirror without reservation, but each time I struggle through that 23 inch opening awkwardly and fearful of falling, I think I'm being very generous with TWO STARS! What do you think?