The food , service , and restaurant was awesome !! Had 10 people the treated us very well .

Good chain restaurant. Really good steaks. Loaded baked sweet potatoes are killer. Cactus blossom and loaded fries are good. Not cheap. Normally a wait, but recommend that you get on their online waitlist and they will text you when the table is ready. This restaurant has been better than some of the others of the same chain I have been to. read more

The The waitresses were so rude except one world. We also had to take our steak back twice because it wasn't cooked right. We found a hair in our ranch. They were people in the back and they were like yelling so much at their kids. read more

This is my favorite steak house. Whether you eat there or get it to go it is always good. Great staff and they really take care of their customers, even when it's a large group. You may have to wait but it's worth it and they have plenty of seating for people to wait for their table. Great place all the way around. read more

Terrible experience, customer service and food. Must not have had enough help. Waited over an hour for two beers, bread and glasses of water 45 minutes. By the time we got our food the steaks were either overdone or underdone. Most went to trash. read more

Terrible wait time, not worth it. The staff was ignorant to me and my wife. Will never eat there again.

I took my 97 year old dad here for dinner - they brought the rolls and I asked for real butter. They provided the butter alternative that you get at I hop for pancakes - I again asked for real butter. A manager came back and told me it was butter. I explained that after 20 years in the restaurant industry I know real butter - and this is not it - She continued to argue with me - Bad Manager- will go to a restaurant that serves real butter. Ps if manager does reply to this message- post / picture of the ingredients of what you served as butter. Thanks. Doc703 read more

This review is solely about their response to COVID. The food and service was excellent. I was here a few months ago and felt very safe. There was limited capacity, staff wore masks and overall it felt like they were taking it seriously. Today it was a completely different story. Every single seat was full. There is plexiglass between booths but that's about it. My server wore a mask but it didn't cover her nose or mouth and because the music was so loud she had to lean in close to take our orders. Most servers had their masks pulled down. I should have left, but as a former server I want to support restaurants. I understand the struggle and that neighboring counties are locked down more but this isn't helping the spread of this disease. I won't be back until this is managed better. read more

I almost wanted to remove half a star for them not having any St. Patrick's Day specials, but I promised my awesome bartender/server that I would give her a good review. Her name is Crystal and she's amazing. I went there for my birthday dinner on my way back from camping in the St Francis mountains. I hadn't had anything but hotdogs and oranges all weekend so I was excited for a steak dinner. I went to the Arnold location because I figured the Kirkwood one would be too busy and the crowd would be hoity-toity. I was surprised how busy this place was. But Crystal managed to handle all of her customers quickly and lovingly. Even though she was kind of in the weeds a little bit when I got there, she still managed to take time to have a nice conversation with me and made me feel very welcome. It was exactly the sort of experience I had hoped for. I only had one drink since I still had to drive the rest of the way to St. Louis, I can't remember what it was called but it was one of the low-calorie drinks, some kind of tequila and seltzer with a name referring to a cactus maybe? She offered me a shot of flavored syrup in it and I took blackberry because that sounded good. i've actually never been to Texas roadhouse so of course I went crazy for the bread and that wonderful cinnamon butter. Normally I wouldn't allow myself to eat four pieces of bread but I hadn't eaten all day and that ish was DANK. I didn't order an appetizer because I knew I wouldn't be able to eat that much, but I ordered a steak with mashed potatoes and a Caesar salad. You have the option to add cheese and bacon to your mashed potatoes and I did. The Caesar salad came out right away, fresh and crisp, and the food also came out very very quickly, before I was even done with my salad. Again, especially considering how busy the restaurant was, I was extremely impressed with the speed and efficiency and quality of service. Good vibes all around. And the steak was perfect. I got a New York strip ordered medium rare and it was perfectly cooked. I ate it slowly because I didn't want it to be over! So Crystal I am so sorry I didn't put this review out sooner, but I hope your boss sees this and gives you a raise or some kind of compensation for being such a great bartender! And of course all the kitchen staff and the food runner! I've worked in restaurants most of my life and it's really hard to find an experience as good as this one nowadays. I will definitely be back if I find myself in the area again. Cheers and thanks for the wonderful birthday dinner! read more

Service is hit or miss. Rolls use to be more fluffy and full. Cooks have no idea how to cook steak read more

Texas Roadhouse - Steakhouses Near Me - Arnold, Missouri

First time eating here. My 5 yr old granddaughter picked it. She luvs the ribs. Amazing food great atmosphere and friendly staff

Love this location. Super friendly staff, great management. Can get a bit busy but that's expected when the service and food is this good. Hands down the best steak for the price. I just wish they would be able to cater to larger parties. Other than that no complaints. read more

Food was tasty and in huge portions. Loved my BBQ combo of ribs and ribeye steak and had leftovers for the next day's lunch. However, service was unpleasant and our server brought me a Diet Coke instead of the unsweetened iced tea I ordered. I'll come here for the food not the service. read more

Texas Roadhouse - Steakhouses Near Me - Arnold, Missouri

Very delicious food. Just try to rush you out too fast. Our salads came before our blooming onion meanwhile we didn't even have our drinks yet. read more

Food quality 3 Service 4 Decor 4 Cutlery/tableware 4 Pricing/value 2 Cleanliness 3 First time visiting. We arrived at 8:00 pm on a Thursday. The restaurant was busy so that's always a positive endorsement from locals who know. Our wait time was 40 minutes. They are not equipped to handle groups well. Steaks were all undercooked and had to be returned. Potatoes were stale. For the price I would have expected a higher quality food. The waiters were attentive and friendly. read more

I have always loved this place. Last couple times we went it was not as good as usual. Very salty steak. Sides were just not as good but still ok. I will probably go back again just for the rolls and butter. Cesar salad always good too! read more

Spend 100$for the slowest service o have ever seen. All the food was cold brought apps with our food got 1 refill the entire time my wife and I were there. read more

First visit to this location and it was great. Our steaks were cooked perfectly, our appetizer (Cactus Blossom of course) was out quickly and our drinks were delicious. I definitely recommend trying the Sangria Margarita. Our waitress Felicia was also amazing. My friend and I stopped in after doing a quick day trip to Ste. Gen. Felicia seemed genuinely interested in the details of our trip and even made a recommendation of a spot to visit in the future. She was super friendly and checked in with us multiple times. read more

Getting worse!Texas Roadhouse in arnold Mo. is no longer letting you pick your waitress anymore, My brother and I have been going there twice a week for years and using the waitresses we like,But now they wont let you get the server of choice, 3 times they agreed to give us our server and then switched them when we get there.The management is the problem!!! read more

Portions have got smaller. Caesar salad with one crouton and bowls half full with little to no dressing. Chili in a cup that was lukewarm at best. We ordered a burger to go for the kid. They just dropped it off at the table in a container. No bag no napkins. French fries looked pre cook and old. Done with this place $50 dollars for dinner what a waste of money. Too bad they have gotten this bad. When they first opened up they were good. Now I guess it is just Tuckers in South County or Trattoria Giuseppe in Otto. The managers explanation was a priceless "Word Salad" read more

Horrible restaurant. Run piss poorly! Manager rude and as dumb as a box if rocks. You cannot add your name to a wait-list at this restaurant location like you can at other Texas Roadhouse restaurants in this area. When I inquired why, I was told this location was to busy. Wouldn't that be the the best reason to have a wait-list! Instead there were people with all over the inside as well as the outside of this restaurant, and not wearing asks or social distancing. WOW! Pretty dumb, don't you think? The manager couldn't ran a race, let alone a restaurant! Stay far away!! This place should be shut down!! read more

first of all you should not advertise a beer that you do not even carry in your establishment. even though the food is still good it is a shame you are turning liberal this is our last visit. you can totally tell things are changing read more

Texas Roadhouse - false advertisement - Steakhouses Near Me - Arnold, Missouri

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Honestly just come here for the bread and the butter lol. Those are to die for here! Food was pretty good and service in general was pretty good. The steak that I got was a bit over but not complaining too much because the rest of the food I was pretty good. Would recommend read more

If I could give this ZERO stars I would! We stopped in tonight for my sisters 18th birthday. A tradition of going to Texas Roadhouse for her birthday for over a decade. Knowing that they maybe busy as it's a weekend and out of courtesy for the restaurant since we had a larger party my Dad called ahead for 7pm. On the phone he told the hostess our party had 6 and a baby. They didn't ask him on the phone if we needed a high chair. Once we got there (before 7) we weren't sent out text to be seated until 7:15pm (no biggie!). As we made our way to the table absolutely NO social distancing was taking place, and there was NO option of social distancing from other tables. None of the tables were spread out and the restaurant definitely wasn't operating at less capacity than normal . Zero regard for implementation of covid procedures in sight . ....Here's where the "family restaurant " gets as anti family friendly as it can get. The hostess seating us says "oh do you need a high chair" I reply "yes" then she tells me "okay but we will have to take away one of these chairs" I reply "we can't take away a chair we have 6 and a baby" she says to another staff member standing by "they didn't tell us they were going to need a high chair and now there's not enough space". Talking about us as if we weren't there. Then my Dad says "when I called I asked for a table for 6 AND a baby." She then goes to get her manager. Instead of the manager letting us squeeze a high chair in between two of us, she says that we can get up and wait for another table for 8 and it will be another 30-40 mins. 1. We don't need a table for 8 we need a table for 6 and a baby and 2. Why would we get up and wait again instead of just squeeze the high chair between us. They wouldn't allow that. So then the manager proceeds to tell us that it's our fault that we don't have enough seats at the table because we should have specified we needed a table for 7 and not 6 and a baby. Instead of trying to be accommodating, or helpful she was quick to blame her customers. Which consisted of a very excited 18 year old celebrating her birthday, me her sister the mother of the baby, the birthday girls boyfriend , a hardworking police officer, an ER medical professional, and a FED EX courier ALL FRONTLINE WORKERS. Yet zero respect was given, 100% rude, confrontational, and quick to blame the customer when we should all be in the holiday spirit. GOOD BYE TEXAS ROADHOUSE , we will begin a new tradition with a company that is happy to serve their customers in the SERVICE INDUSTRY. read more

Possibly the best steaks in Arnold, maybe even JeffCo! Sometimes it is extremely busy and you may have to park a block away and wait for an hour - but.. if you time it right and on the right day, you can be in and out just like any other restaurant. There is a reason why it is frequently busy beyond belief! read more

Don't do carry-out. That may have been our mistake. Very disappointed with the salad, potato and steak. On the upside, the steaks were cooked to our taste, but the gristle made them inedible. read more

Usually go to restaurant about twice a month. The food is good. Right after the first of the year we went with gift cards we received for Christmas. When the balance of our gift cards were returned, a $30.00 gift card was missing. Either the company or the waitress took one of our gift cards. Wrote to management with documentation but they did not respond. Watch your money and gift cards. Will not go back to this restaurant. read more

I'm going to start by saying this is a NYE take out order. I know they were busy. We called for take out at 5:30 and we're toks pick up would be 7:40 because they were so busy. I was fine with that, completely understandable. We had a large order 6 entrees and about 8 extra sides. We made sure to request regular butter and A1 sauce. Pick up was ready at the time given. The worker was rude. When trying to confirm that everything was in the bag including those extra requests of butter and A1 we were told "yes, yes, yes" and rushed along. Arrive home to pull out the containers...no butter, no A1, missing side of mushrooms, missing side of rice, 2 underdone steaks. As stated, I understand being busy. But when something is ordered and paid for it should be there and when a request is made upon order and confirmed at pick up you expect it to be there...we were given 2 large bowls of their cinnamon butter which we don't even like. We will order take out from here again because it's convenient and usually good, but this did make it annoying for our NYE dinner. read more

We've never had a bad meal or experience here. The meat is cooked as ordered and sides are delicious as well. Friendly staff.

Wow is all I can say. I paid for shrimp they gave me 2 overcooked shrimps...asked for medium steak I received a nasty way passed well done stake with tons of fat on it my stake fries were also burnt...my chille was cold as water in not joking ice cold...I gave my plate back 3x then just asked for the bill paid it and left...no longer my favorite place to eat this was more dissapointing than not receiving my amazon package yesterday won't be eating at Texas roadhouse for a while I DO NOT RECOMMEND THIS RESTAURANT ITS A WAIST OF $80.00 read more

We came here last Friday night around 10pm. We got a steak/shrimp dinner with double mushrooms and two sides. Everything came out cold... there is nothing worse than a cold steak. The mushrooms had thick black grill residue coating them and were non-edible. The bill was over $50 and was so disappointing. I work in the restaurant industry and didn't want to complain. The service was wonderful. After pondering about it overnight and being so upset with what we received for $60 we decided to call the manager the next day just to inform him of our experience. The manager, Joe, was very nice and seemed understanding over the phone. He promptly took down our number and said his boss (which I assume would be the GM) would call us back within an hour to discuss further. We never received a call back which was disappointing. Furthermore, It also shows a lack of concern for customers and seems like bad business practices. As a result we won't be going back. Very unfortunate. read more

Cheapes and best place to get a good steak. Never wait with call ahead. Great service.

Good trip for extended family of 9. Call ahead seating onMemorial Day and we got right in. Food was as expected for roadhouse. Service was over the top great from Nicole. Best we've had there in some time. I like that service charge not added for our large group; we treated her well I think. One of 7 steaks wasn't done as requested, but I think that is a good ratio. I ordered a sweet potato, butter only to go with my salmon and the potato was greAt while salmon was "fine". Nicole was highlight of the visit. Food met expectations. read more

Texas Roadhouse - Steakhouses Near Me - Arnold, Missouri

Everything about this restaurant was just okay. There wasn't any wow factor. The service was just okay, wasn't bad okay. All they down to the steak, it was all just okay. read more

I recommend this restaurant if you enjoy waiting endlessly for a table. This hostess quoted a 40-45 minute wait. We ended up leaving after 85 minutes. Will NEVER visit another Texas Roadhouse again. read more

I've eaten here quite a few times as I stay in Arnold for work once a month or so. This time, this ribeye, was....THE BEST TASTING STEAK I've had in a looong time! It was perfect - Med rare - so good. It was seasoned perfect, not to sound weird, but seriously, this steak was phenomenal. I only ordered the 12 oz but was wishing I ordered the 16 'cause I didn't want it to end. My server Alexis was great too - funny and made me smile; made the evening meal even better. read more

The night started off good. Everyone was polite and inviting. However, once the food started to come problem after problem rose. Let me just say I am usually pretty forgiving in these situations but being pregnant I make sure everything is cooked before I eat it. Now, as I started my salad we found bugs in it. The situation was made light by the server as he jokingly put it aside. They offered me a new side for my meal. The main course came and I had regrettably ordered chicken. RAW. Glossy, blood vein- raw. My husbands burger was also overdone. We will not be coming back to this establishment. Nothing was done about the situation. read more

We went here last night around 730 pm. They were packed! They were able to seat us within 20 minutes our waitress Haley was very friendly and efficient. I ordered the steak and shrimp combo with 2 sides salad and baked potato. The food came out in a timely matter, especially for how busy they were. The steak was cooked as ordered. I also had a cosmo and it was delicious too. Perfect amount of food for the price. I will definitely return! read more

So if you're hungry and on a schedule, this may not be the dinner spot for you. We arrived at 5 on a Saturday, and waited for about 45 minutes. As we waited the lobby area got extremely crowded, as in shoulder to shoulder. They were obviously busy. So the service was a little less than stellar - it took about 10 minutes to get our drinks - but the management did come by twice to check in which was nice. The food was good, but not good enough to bump this up to 4 stars in my opinion. Our first rolls were cold (how do you serve cold rolls when you're that busy?). My steak was cooked exactly as I asked. They were out of the mixed spring veggies. So I would up with broccoli which was cooked just as I like it with some crisp bite to it. Overall, I'm not sure I would go back. I can find other places that serve food of equal okayness, and I won't have to wait over an hour to get my food. However, if you're in the area outside of a meal rush, maybe your experience will be better. read more

Went here for dinner last week with my husband and the food was good per usual but the dinner was ruined by the horrible server. I think her name was Kristen, blonde, maybe late 30s? She was rude, inattentive, and the worst attitude from start to finish. I kept thinking to myself why someone in the service industry would behave this way to customers especially since she works for tips, but then my husband mentioned after we left that he smelled alcohol on her every time she came to our table and he was shocked I didn't smell it myself. To top it all off her dirty eyelash fell into my drink, I'm not sure if she noticed or not but she never apologized and it definitely was not mine. How disgusting! That was my last straw and I couldn't even stomach my dinner after being so repulsed! I'm not sure if we will be back, maybe if we could be guaranteed a different server. But I'm not sure... read more