Simone our waitress was terrible! Almost 20 minutes just to come to the table and greet us. Had to find a server and simply ask for water. She finally approached our table and asked if she can take our order first..... no drink, no hello, didn't ask if we wanted apps or anything. A manger ended up grabbing our drinks thankfully. Steaks came out perfect. We were asked several times if we wanted boxes while mid way through eating. When finished, Simone waiting at the table after she handed me the check and watched me sign it and write the tip while rushing me!! Most unprofessional job by a waiter in my entire life. Disgusting behavior with zero remorse. read more

We were waited on by "G" Geno. He informed us of specials and our food was Fabulous. They had $5.00 long island ice teas. The restaurant was rocking. You need to check it out read more

Chey! If you go to this location, demand to sit in Chey's section. She is AWESOME!!! I cannot remember a time when me and my family have been treated sooo well at a restaurant (or anywhere for that matter). Chey made our night out so much more enjoyable than I could have imagined. Friendly, courteous, fast, DOWN RIGHT THE BEST!! The food was better than I can remember in the past several years. I will likely be back more frequently based on this experience. But not gonna lie, if Chey ain't working there, I'll come back when she is! read more

Had a late late lunch midweek as the place was not busy at all. Our serve Desiree offered good service while still serving other customers. We had the pulled pork and 14oz Prime. Taste and seasoning of both was very good, but I thought the prime rib was a little small as far as portion. read more

Texas Roadhouse - Pulled bbq pork / 14oz prime rib - Steakhouses Near Me - Brooklyn, Ohio

We were told 30 min wait. Ended up waiting over an hour and nothing. Ended up walking out. Haven't been there in 10 years and now I remember why. I know that people call a head but jesus, make room for walk ins. Ended up going to bone fish and spending our cash there. read more

Great food, the staff is very friendly. I suggest you use their check in app. I did and was a 1.5 hour wait. I arrived 15 minutes early and my table was ready with no wait. This was on a Saturday afternoon. It is definitely on the noisier side however thats expected for the type of restaurant it is. The only reason I didn't merit 5 stars is because of the wait time for beers. Other than that it was a great overall experience. read more

My suggestion to you is to get on the waitlist before you even leave your home. Go online and find the location and follow the prompts to get on the list. This is a very busy location. We ordered the tater skins but the waitress came and let us know they didn't have them or wouldn't make them so we got the cheese fries instead. Blahhhh. The bacon was burned and the cheese left much to be desired. Then we waited for almost two hours to have our entrees brought to the table and even after all that wait, I still had to wait a few more minutes for my entree to be brought out. The chicken fingers were awful, terribly cooked and tough. The corn was hard. Everything else was fine. Came here for my last meal with family for awhile and I regret it. At least the rolls were fresh and delicious and that's what we all really go to Texas Roadhouse for right lol. read more

See all

THEE ABSOLUTE WORST DINING EXPERIENCE! Their ONLY vegan options are Applesauce,House Salad, and Seasoned Vegetables. After I expressed that I have a dairy allergy the server STILL brought me rolls! She had no idea that the rolls had dairy in them AND when I did get my salad there was still cheese in it! It was a celebration with my family, and I ended up just eating applesauce! I WILL NOT BE BACK! YOU definitely will not get my money along with other vegans. read more

Texas Roadhouse - The only thing I would've eaten,but I'm so upset my appetite is gone! - Steakhouses Near Me - Brooklyn, Ohio

The rolls. Fluffy balls of heaven. The primary reason for venturing out this evening. Have you tried them? You're missing out!!! And, the cinnamon and sugar butter. What!!! read more

Texas Roadhouse - Steakhouses Near Me - Brooklyn, Ohio

We dined in at Texas Roadhouse in Brooklyn. The service was great but the entree was very average. The rolls with the cinnamon butter was great as always. The blooming onion was huge! We would not eat the whole thing for 2 people. Our two side salads were just what we needed. We decided to spilt the full rack of ribs. They were pretty hard on the outside and did not have much flavor. We were full from the food we had leading up to it but I didn't want to finish them anyways. read more

See all

First time visiting the place in over two years and I knew we were going to need a booth for our party of 7 so I followed the directions on the website. I was on hold for an hour before I hung up. I used the call ahead reservation and somehow it said I canceled my request now that was probably user error. Luckily the food and service was great. I would just suggest answering the line and not having the theme song play the whole time. read more

See all

I am usually a huge Texas Roadhouse fan! Since I was in college, I've loved their sweet bread and cinnamon-y butter, fresh caeser salad and their delicious steaks. When I was meeting up with a friend for dinner yesterday, I suggested Texas Roadhouse for old times sake. I was please to be seated immediately upon arrival, something that does not always occur often since the restaurant is always busy. The servers were friendly and attentive. I was excited to get my usual, the ceaser salad with chicken critters (breaded, fried chicken). When the salad arrived, it was very disappointing. The romaine hearts were bitter and left a terrible taste in my mouth. The salad had very little dressing, cheese or croutons. The most disappointing thing about my salad was the chicken. It was dry, overcooked and a very small portion. This was not the usual salad that I'm accustomed to. While I'm usually a huge fan of the Texas Roadhouse, yesterday's experience was very disappointing. While the service was great, the food was not. I'm sad to say that I'm not sure I plan on going back any time soon. read more

Texas Roadhouse - Steakhouses Near Me - Brooklyn, Ohio

Horrible service horrible wait times they said 3:36 it's 4.08 and still waiting very rude and not very customer oriented! The food may be good but the service kills the whole experience! Don't order from Texas Roadhouse if your in a hurry read more

I can't review the facility itself as I didn't go there. My friend placed and order online and picked it up. Upon arriving he noticed it was missing items and told the person at the counter it was missing some stuff. They said he didn't order that, which he did but wasn't in the mood to argue. He ended up purchasing another salad which was already previously purchased with the meal orders we placed online. When he got to my house we unpacked the food and not only were we still missing other items the items we did receive were completely incorrect. The next part was the rolls (I never had Texas Roadhouse before) those rolls were the bomb. The steak was good but cooked more than I would have liked. It would have been nice to get all of our food so I could comment on it but after getting the mobile order and having it completely wrong I'm not in any hurry to eat here again. read more

Called ahead to reserve space in line. Ridgepark Square. Get there, get seated and we get the most awful server- no silverware, takes drink orders, returns for food orders made us nervous as she seemed confused the 1 hour and no salads, no refill on drinks or rolls. Ask other runner and magically salads appear- 49 minutes later food arrives- had to ask for that too. All while we sat and watched her other tables literally come and go. Not sure if she just didn't place order or forgot or what happened. Food: steak was not cooked correctly, baked potatoes were under cooked, ribs cold and hard. Chicken was hot but not flavorful. Not sure if I'd return to this location- oh and as you walk out people outside door smoking and vaping- disgusting to walk through the stench. read more

Came for dinner. Was told 1:45 wait. They have a whole back section closed. Easily 10 booths. Not sure why they don't utilize the space. Plenty of staff, they have at least three or four hosts. *we left and went to stow. They only had a 30 minute wait and it's only 30 minutes away. Not coming back to Brooklyn again. read more

I just had the worst experience I've ever had in a restaurant. I think they had chimps cooking in the kitchen today. They burned the meats they undercooked the potatoes and they were unable to leave off croutons in my salad. Took an hour and 3 minutes from order to arrival. I brought most of my burnt chicken home ( you know because they charged me for it). Couldn't get my dog to eat it. This is odd because he'll usually eat anything but not this. I enjoy going out to dinner. Lately, the experience is much like what I imagine a hog being slopped at a trough feels. I can't give this place any more of my hard earned $$ read more

Texas Roadhouse - This is the side they hide with mushrooms and cheese. The grilled chicken salad was scorched chicken salad. Over cooked a steak too. - Steakhouses Near Me - Brooklyn, Ohio

This honestly seems to be a theme with all Texas Roadhouses, but CHECK YOUR FOOD/ORDER TWICE. Im actually shocked how I always have a good experience sitting down but never for takeout. This place was no exception. No rolls to go, again a theme with most TR, but was given cinnamon butter (total tease)?? And i can never order anything with bacon to go. This one really confuses me, the bacon is almost always all the fatty parts, and hardly given any in the first place. The bacon is so good and crispy at sit down! I ordered two small sides and it took 30 min extra than my original wait time. When i explained it had been past my wait time (a good amount) i was looked at and told the basic instructions for to go orders, which is up for interpretation. I paid for extra condiments and never received them either. i love sit down roadhouse so i cant give one star, but to go roadhouse sucks): read more

Texas Roadhouse - Cheese Fries - Steakhouses Near Me - Brooklyn, Ohio

Ordered to-go for Memorial Day, it was great! Everything was perfectly cooked, ready on time and packaged correctly. We spent equal or less than a fast food joint and the food was a lot better. read more

Went to eat out for my moms birthday and she found a huge death fly in her Cesar salad. I asked to speak to the manager and she came to us she was so rude and disrespectful I couldn't believe it, her name was Kayla and she was the senior supervisor when I told her about the fly her response was "bugs come in produce it's a natural thing I've dealt with it before and I never got up and left." She only offered a $5 discount and she left this was our first time eating Texas Roadhouse not only did we find DEATH fly the food came out super cold and super nasty I will NEVER come back here ever again!!! read more

TX in Ohio!! Nice visit here after day of shopping. They're credit card service was down so luckily we had a certificate & a bit of cash as many were turning away. Server was nice & funny, brought hot rolls / butter right away. Our side salads were great w/ decent amount of toppings. Chili came out w/ bacon sprinkled instead of onions so she brought a new one. Steak was cooked ok - no pink like I wanted. Chicken critters were tasty & crispy. Wife's salmon was good & she loved sweet potato. Kids veggie sliders were on sweet rolls so daughter didn't like that. We had to ask for more tomato b/c slice she got was micro sized. She loved the mashed potatoes. One complaint is that the kids meal comes w/ a drink so she ordered sweet tea then we got charged $3.50 extra on bill b/c she explained it was not an included drink. So you think server woulda mentioned that when ordering. If that's the case then where was our other drink that was included w/ meal!? Plus all the drinks are bunched together in the menu w/ no prices & no distinction between categories. So that was a souring ending. read more

See all

Steak is never cooked to the right temperature and that sucks but you will also get horrible service. If you place a to go order expect to always wait at least 30 mins to an hour LONGER than what they tell you. Always check your order bc they never put everything in there. Very disappointed and this place used to be my favorite steak house. read more

Always good! Just check your to ho orders to make sure you have everything before you go. They have a lot of customers and things happen, they will happily get the item you ordered. Awesome read more

The hostess stand is filled with young i properly trained staff. Wait times where not correct and wait times where not updated. Hostess were very rude. If there will be a long wait just tell me it might make people leave but more people will leave after knowing they waited for an hour and got told you have to wait another hour. read more

Made me wait 2 hours for my food. When it arrived was cold and tasted like it has been cooked at noon and it was 6PM......... Ive been to lot of this franchise locations around the US and they are always great, but for this one Im never coming back! read more

Ordered online 1.5hrs ahead of time. Placed order when open and order was 20 minutes late with a lead time of 1.5hrs before pick up. Food was cold once ready and I was missing a portion of my order. read more

I had lunch here and I was very happy with every aspect of the lunch. We were seated within a couple minutes. The waitress Heather was absolutely amazing. She attended to us quickly. She made no errors in our lunch. The food came out hot and delicious. I don't have much else to say. But thanks for a great meal. read more

First and foremost, call ahead and get on the list. Great move. Waited less than five minutes and the place was packed. First time at this location. Friendly waitress and good service. Cool beer selection. The ribs were tasty and fell off the bone. Sweat potato was a great side. Wife's portobello mushroom chicken was very tender, juicy, and fresh smotherings. Good size fries with the grilled cheese. Great dinner. And who can say no to peanuts? read more

See all

I been waiting to order my food and I been waiting for about 30 minutes. Also I still didn't even get my drinks.

It was very busy when we arrived and the wait was almost an hour. I was able to speak to the manager, Jennica, and explained that we were on a pass from the VA inpatient care and needed to return shortly. She was able to find us a table in a moments notice. Amid the chaos of dinner rush, Jennica and her team performed outstanding! Great job and thank you for taking care of two disabled veterans. read more

I order my food To-Go online and it was ready for pick up right on time! I'm becoming a huge fan of Texas Roadhouse. Where else can you order a grilled Salmon for either $11 ( 5oz) or $14 8oz) w/ 2 sides?! The salmon at this location was cooked to perfection! Very moist and seasoned very well. There are many side choices available on the menu. I ordered mashed potatoes with brown gravy and vegetables. Both were pretty great choices. The vegetables however were a little bit on the hard side, nonetheless still a great choice for a side. read more

Out to dinner with family very good my husband loves the pork chops me a salad and sweet tea . The server (he) is very good !! read more

Texas Roadhouse - Rolls are good - Steakhouses Near Me - Brooklyn, Ohio

I'm a big fan of Texas Roadhouse, and my experience at this location was average. This restaurant is trying to take precautions for COVID but it didn't make sense to me. Everyone was packed in close at the check in window, everyone was close in the line waiting to check in, and every table had someone sitting at it without a mask when we walked in. Whatever I guess. If you're like me and you like Texas Roadhouse peanuts with beer, ask, and the waitress will bring you bags of peanuts. This part of the meal was great! I ordered a rare Prime Rib with French fries and a Caesar salad. Everything seemed to come out in a reasonable time, though they were busy, but my Prime Rib was well done and tough. The prime rib still tasted like a quality prime rib, but the fact that it was over cooked was a disappointment. Overall, not a bad experience, not a great experience, but I'd probably give this place another shot! read more

Texas Roadhouse - Prime Rib - Steakhouses Near Me - Brooklyn, Ohio

This location seems some serious management help. I've been here twice and have had issues both times with my take out orders. The first time I ordered a baked potato and specified adding butter and sour cream. When I left I noticed there was no butter or sour cream for the potato, to go silverware, or cinnamon butter for the rolls. Nothing better than a dry potato and rolls, right? I was also forced to eat a smothered steak on the go without a knife or fork. I wrote an email and received a $10 coupon for my next visit. Great. Except I still had issues on my most recent visit. I placed my order and went to pick it up at my specified time. I got there and was told "it still hasn't come out of the kitchen. You'll get a text when it's ready". Okay, that's fine. So I went back to my car and waited 15 minutes after my promise time. I decided to go back up to the window and it was just sitting there. I stated I was told I'd get a text, but the lady said "well you opted out of getting texts". I didn't do this specifically but why would the other guy assume I would get one then without looking? I was sitting right in front of the pickup window and no one thought to come over and let me know my order was ready. So when I got to my food it was cold. I checked the bag before I left to ensure everything was in it this time. It looked like there was since there was 3 side sauce containers. Come to find out 2 of the 3 was cinnamon butter for the rolls so I didn't get any regular butter for the baked potato. Again. Also didn't receive plastic to go silverware. Maybe the experience would somehow be better if I dined in but because of these experiences I probably wouldn't give it a try. It's not that hard to double check orders to ensure accuracy but the to go workers are always too busy talking and horsing around to care. read more

I am very disappointed to see what goes on in these restaurants. As I was sitting at the bar eating, I noticed all the servers sticking their dirty hands in the lemon container and putting in peoples water. This made me lose my appetite. I then saw one of the servers take a used lemon out of a dirty glass that someone had already used because it was sitting with all the other dirty used dishes and put it in a customers fresh drink. I told the manager and the other server and they did not care. THIS IS UTTER DISGUST. I WILL NEVER GET LEMON IN MY WATER. YUCK read more

The food is good and very rich, and pretty affordable for a nice steak too. It does get insanely busy on Friday and Saturday nights, so you'll definitely need to check in online before arriving. The food is delicious (especially those roles). The service was good, not great. Overall it's a fun place with good food, but you may have to wait a while for a table. read more

Meant to leave zero stars but will not let me change it. Never ever go to this Texas Roadhouse. I ordered online and paid online. I got to the restaurant and they said I did not pay. Showed them my receipt and my bank account , showing the transaction. They still stated I did not pay. At this point it is 7pm and I have a house full of family , so I paid again. Now I have paid twice . Called my bank and yes original amount went through. I call the restaurant and talk to manager Kayla who talks over me and does not even listen to what I have to say. Which is what anyone in customer service knows to do first. She still swears my other transaction did not go through. So my bank has Deemed this a fraudulent charge. Will never go back here, ever and will be calling corporate in the morning! read more

Ordered two dozen rolls online thru the app. Was told on the app they would be ready at 3:17. I get to the restaurant at 3:25. I send a text that i am here and i get one back that says "sorry, order not ready yet". I sat and waited for 15 minutes and texted again. Same answer, order not ready yet. I waited another 15 minutes and texted. Waited more and more. I ended up walking around the store that was next door for a bit. Still nothing. I go back to the restaurant, order still bot ready. It has been an hour!! I called multiple times but no one answered the phone. Finally it's been well OVER an hour, for two dozen rolls! I called for the 5th time and FINALLY someone answers! I asked about my order and she goes, oh, its been ready, just come to the window! Are you serious?! I waited over an hour and its been ready and no one in that hour and a half could tell me that?! I go to the window and the girl at the window tried to make light of the situation by saying I waited a bit. No! It was an hour and a half of waiting! For rolls!! She claimed she gave me extra honey butter. But i want my hour and a half back! read more

My all time favorite restaurant I go at least twice a year. Once for my birthday and once for my son's birthday! This momma got her son hooked lol. read more

Food is always amazing! I order carry out normally and my order is always correct. Staff is super pleasant and do a great job!