Will not seat you unless everyone is here... there was no wait no long lines... you are along a major highway. Again not even busy.. but wouldn't let us sit.. kinda inconvenient. read more

Decent food when you want eat out on the cheaper side! The food is typically fresh and tastes good, however the wait times can be long. I recommend visiting during Tuesday or Wednesday & don't even think about going after a major holiday. read more

Our last 2 visits to this location there were dogs in the restaurant. These were clearly not service dogs. The one lady poured water out of a dog bowl dish back into her glass on the table. The other lady had the dog sitting in the booth right next to her. Both times manager did not do anything about it. This is unsanitary and proposes serious health risks. A couple staff members were extremely rude to us when we brought this to the manager's attention. In addition to this, the restaurant was dirty overall. read more

Went there today just leaving and it was busy. But the young lady that had our table didn't check on us when she did we only got 1drink refilled. Plus I informed her my ribs were dry and she just looked at me. Don't think I will be going back anytime soon. read more

Love the authentic southern feel of this restaurant. Staff are always friendly. I'll go for the amazing rolls any time!

This was close to the hotel we were staying for the night. After a long drive we wanted something easy. Wit was a very noisy restaurant. My husband and I both had the ribs. They were surprisingly very good. Great flavor and they fell off the bone. Good portions too read more

Horrible service. Arrived on a Tuesday @ 4pm in order to avoid the evening crowd. Turns out to be a good decision as there were only 6 other groups in the entire establishment. Texas Roadhouse decided to seat our group of 7 in a regular booth, near the bathrooms, and amongst 4 other families squished into their booths all around ours. Making matters worse....they thought to pull out the extension rods from the booth, and bring over a spare chair & table top, so that one of us could 'enjoy' sitting in the aisle...EVEN CLOSER to everyone else around us. Before we all sat, I politely asked if we could sit 10 feet away at the bench wall with all of the couple tables pushed together for large groups.....and was told: "We don't have wait staff to serve that area." So we left, and went to LongHorn Steakhouse on Pleasant Valley Rd, and the service was polar opposites! Not only was Longhorn steakhouse just as busy (or lack thereof) at that particular time, but they had no problem providing COMMON SENSE spacing between groups, and table selection..so that our experience was a pleasant one. I have nothing bad to say about Texas Roadhouse's food, as it has been good in the past.....but I will not be wasting my gas & time going there again if this is how they are going to treat customers. read more

after waiting about a hour and forty minutes went up to ask how much longer and was told someone removed us from the waiting list.she said it could have been a manger or a waiter.said they could bump us up to the front of the list told them that I wasn't waiting any longer. read more

Enjoyed a delicious anniversary meal with my partner. Our server (Can't remember her name- brunette young woman) was accommodating to all of our needs. I received a baked potato instead of a sweet potato & after I kindly brought it to her attention, our server was apologetic and promptly fixed this mistake. As always, I overindulged in the rolls before our meal arrived & she brought a to go box. the only issue with our evening out was the rude (and possibly intoxicated) couple in our section that decided to get loud with the wait staff and management. Whatever their issue was could have not been that big of a deal- they were shouting & using profanities. Truly disgusting behavior in a public setting!! The staff handled the problem well but it disrupted several meals surrounding our section ( not the restaurants fault as they can't control the clientele the franchise brings) overall this location was great- will visit again when in the area! read more

Texas Roadhouse - The rolls!!! - Steakhouses Near Me - Winchester, Virginia

Have to share my rant. We order dinner. Get our plates put on the table in front of us. My husband got a steak with chicken. We started eating. The waitress comes up and says you got two.. my husband said yes.. two drinks because they got doubled up by Two different waiters .. she like no two steaks.. she asked after he had starting eating if she could take the one steak off his plate to the back . I'm like no..he has started eating off the plate. I requested to speak to the manager, Ed, comes over and says he needs to take he steak Off his plate. I'm like no..he has started eating off that plate. He continues with then you will be charged for the 2nd steak. I'm like it was your staffs mistake and he has started eating off his plate. The manager felt I was being rude.. my thought is who would have gotten that steak if they had taken it back to the kitchen. so I picked it up with my fingers and said take it.. paid our bill and left the steak for them to do what they wanted with it! I cannot believe we just had this experience. Be cautious on what food you get here. It might be off of someone's elses plate. read more

Food is ok. For me, the place is way too noisy. I just can't relax but I understand this is why some people come here. I wish there was a quiet room. read more

Do not recommend ordering to go with a side of fries! They will give you maybe 7 fries. Such a waste.

No I did not. We planned to have dinner there but when we arrived, the wait was almost 2 hours. I can't justify waiting that long for dinner anywhere. read more

I am disappointed this used cracker wrapper was under our bread basket! Please send a health inspector ASAP! This is disgusting and unacceptable! The service manager Samantha only apologized! read more

Texas Roadhouse - Steakhouses Near Me - Winchester, Virginia

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I used to really like this restaurant; however, will never return. Today as we were waiting to pay for our meal. a veteran came to our table and told us management was kicking her out of her seat because she was there "solo. " I approached the manager and asked if she was being kicked out. The manager said she was trying to "take care of all the veterans." Well, evidently if a veteran is dining alone they are not welcome. I used my 1st amendment right and told other diners what was happening. Some guy named Alex came out and threatened me and told me to leave. I told him this event will be posted to social media and he threatened to call the cops. I told him go ahead. He followed us into the parking lot continuing to harass me. It is a shame that an establishment that claims to support vets will treat vets in this way. I am a vet and am really hurt that they would do this. I am sure that corporate will do nothing to correct the problem at this location. Our meal was not the greatest either. My steak was over-cooked & dry. I will always stand up for a fellow vet. It is despicable to treat anyone this way, especially a vet on Veteran's Day. read more

Texas Roadhouse - Steakhouses Near Me - Winchester, Virginia

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The service is always decent here even when they are busy. Food is good and there are many choices. Rolls are heavenly! Love that they have a 10% discount for retired military like me and two choices of horseradish for the prime rib (plain or creamy). Call ahead and get on the list so you don't have to wait. read more

We had our 3 pound service dog in a concealed stroller by our table out of the way. We always order a small piece of chicken to eat in her enclosed stroller. We were told by a Manager that it's a health code violation and we cannot feed the dog in the restaurant. If we do they will ask us to leave and not come back. We waited 20 minutes to get the table. Every other restaurant in Winchester, VA never has a problem with it. So last time we eat here. read more

Great American restaurant. They take care of their vets, they dance every hour, and they make good American food. Dinner rolls are always amazing. I always get the grilled chicken and sweet potato and the chicken never disappoints. For a chain restaurant they also have good steaks. Bartender Kate was on top of everything. Great service. read more

waitress was prompt and friendly but the food was not cooked to order. grilled onions were undercooked and came back undercooked again after sent back. 20 oz was a waste of money. went to two other texas roadhouses while on a work trip last week. was a completely different experience in terms of quality of food. waitress was a big help though read more

Texas Roadhouse - ain't supposed to be that way - Steakhouses Near Me - Winchester, Virginia

Whenever we have visited, Texas Roadhouse has been busy but still managed to seat us in a timely manner. Drinks, rolls, salads, and meals have all been excellent. Wait staff is hard to pin down as they hustle between their tables and they seem to be very forgetful of their individual customers' requests, this was very frustrating. Also, one of the hostess staff was very short on patience and rude, hence the 3 star rating. read more

My wife and I went to Texas Roadhouse last night with reservations. We were greeted nicely and taken to our table. After a short while we were served water and our order was taken. Salad was served and even before it was finished our entree was served. I ordered Prime Rib, medium rare and my wife ordered Dallas Filet, medium rare. Upon arrival my Prime Rare was barely cooked and my wife's Filet was medium. Thankfully my wife and I were able to switch plates and suffered thru the meal. It also took the server three requests to finally bring my Beer. We have dined at this location previously and enjoyed it . I hope that this was a one time occurrence. read more

This is the best steakhouse restaurant I have ever eaten at, with huge and delicious rolls. I love the honey butter they give you with which to butter the rolls. They steaks are succulent and wonderful. They also offer pulled pork, chicken, and other great meals. I would highly recommend this restaurant! read more

I love Texas Roadhouse. I usually order the Ribeye with a house salad and baked potato or sweet potato. This place is consistent and the service is always friendly. The rolls here are amazing with the cinnamon butter. Mmmmm. Food 5/5 Atmosphere 3/5 (it's very loud) Service 5/5 Price 4/5 Sign up for the VIP club and get a free appetizer! read more

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As always very crowded which is good for them. Miss the roasted peanuts. A little disappointed that some of their beers they have in their menu we were told they didn't have. Had a brand new waitress who was great. Food we ordered was good. read more

We had been here once before and the service was fantastic and the food good. Today, our waitress (what little we saw of her) was rude, slow, and unenthusiastic. Managers did not one thing to make things better. Avoid. read more

I would definitely recommend Texas roadhouse the steak there is the best ribeye and hamburgers. Yummy yummy. It's a place for the whole family. read more

Great service, great staff, outstanding food. The main problem I have with this "style" of restaurant, it's getting to be not as special as it use to be. Maybe it's my overall aspect of today's "chains". Golden Coral use to be a great place and it didn't feel like "eat until your busting and get out". Now a lot of chains just feel plastic. They do ALL the right things, and that why they are chains. It's chain warmth has gotten cold. I'll still eat at them, Chipotle, Roadhouse, IHOP etc. they are safe. It's just eating and leaving. read more

The food was delicious but I was unimpressed with the COVID precautions. The bus boys weren't wearing their masks correctly. They were sitting tables near each other. I probably won't go back until the pandemic is over. read more

Good food. The green beans are great! I get a double side of green beaRolls and butter are good. I wish they sold the green beans by the quart. Always a good steak. Next time I'm going to try the pork chops. read more

Texas Roadhouse - Green beans - Steakhouses Near Me - Winchester, Virginia

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My all the time favorite steakhouse. I could look at these things and think for the price the service the atmosphere there is nothing any better. I know any place can have a bad night once in awhile or you could have a bad server but overall 99% of the time that I go in to the Texas Roadhouse I'm going to get me a good meal. read more

we did call ahead seating an hr prior to coming . we checked in and sat for another 1 1/2 . we checked with the hostess and she said we would be the next party called . Two more tables of parties of six were called and we were a party of 5. I will never go back there again! read more

My friends and I had just come back from hiking Old Rag, and this place hit all the spots. I ordered a full rack of ribs with their chili and fries. Ribs were fall-off-the-bone tender, but holy cow, the chili was out of this world. I would definitely recommend if you're on the fence on sides. Unfortunately, I had left my card with my receipt, and I didn't notice until I was a few states away. Thankfully, the staff were incredibly understanding and helpful, and mailed me the card within a few days. Thanks for the great dining experience and excellent service! read more

They are always sold out of Prime rib. Maybe cook more each day. You guys should know how much you sale and prepare accordingly. The response from the manager. "We'll just order something else". Pathetic. read more

I went to this location recently while visiting my family a few days ago while on spring break and I order the same thing every time I go to any Texas roadhouse location. upon receiving my order it was incorrect. I then asked to speak with a manager. when said manager (alex i believe) came to my table they told me I was wrong I knew immediately I wasn't wrong as I order the same thing every time. he was very unprofessional and quite rude. after reading more of these reviews I realize I am not the first to be treated poorly as a customer and I honestly believe he should be fired. I've never been to a place where anyone especially manaent was so unprofessional and handled a situation so poorly. maybe if they had better management I would give us establishment a higher rating. read more

Always tastes amazing!!! The services is typically good, and if I had any problems the managers have always been super helpful and kind to fix it! read more

Typical Texas Roadhouse, good food, staff was much better than the one near my home. Steak was cooked to the temperature ordered. Only negative was the onions on top of my steak were underdone as well as my broccoli - but I love both of those veggies so I ate them anyway. read more

I love a lot at Texas Roadhouse. The steaks, ribs, salads are all amazing. What I don't like is their dessert options: cheesecake, apple pie or a brownie. Come on. Add something new and exciting. Like a fruit cobbler, bread pudding, different fruit pies, banana pudding? read more

You'll want to ask for Isaac! He knows the menu and how to ask the kitchen staff to prepare your perfect steak! Make sure you come hungry as Isaac is very attentive on the rolls and refills without needing to ask. I was impressed with the large party celebrating a 7 year old boy's birthday. Isaac had him jump in the saddle and encouraged the whole restaurant with his booming voice to make this young man's birthday very memorable. I'll be back again! Thanks Isaac!!!! read more

I have been to Roadhouse on many occasions, most of which, have been positive. Last night was the worst dinning experience I have ever had there and probably will not go back for a long time, if ever. I realize it was a holiday, but I've worked in the service industry and our experience was inexcusable. It all started when I called ahead at 1:30 for 6 pm. They told me to call back around 4. I called back at 4 and made the 6 pm reservation and got w confirmation number. We arrived at 5:45 (15 min early like they suggested) and checked in. The people who checked in infront of us were quoted a time of 1 hr 15 min and they didn't call ahead. We were also told that time and I questioned it because we did call ahead. The hostesses assured me that it wouldn't take that long ( looking back, it was prob just to get rid of me). We went and sat at the bar and after 1hr 20min we went back up to the hostess stand at which time the manager acknowledged that they checked us in wrong. She said that she would provide some apps for our table to make up for it. We sit down (finally) and the service is sooooo slow. Our waitress was slow to get our drinks, take our order, refill our drinks, and bring us our check. Once we did put our order in, it took us 40 min (yes 40) to get our salads! After about another 30 mins pass we get our food. A very friendly waitress/manager? Brings out our food and says I know this isn't going to be right so I want you to cut into your steak while I'm here. I got the sirloin and shrimp. My shrimp were cold and my steak cooked well (I ordered it medium rare). I also ordered my steak smothered with onions and mushrooms and it didn't come out with them. My boyfriend ordered his steak medium and his was also well done. The waitress/manager put us in an order for new steaks and I have attached the picture of the pre/post steaks. It doesn't even look like the same piece of meat!!!! I finally got my right steak after most everyone at the table had already finished their meal. Finally we get the bill, and of course, I've been charged for an app that I was promised for the mistake the hostesses made when we checked in. I was also charged for the smothering of my steak which I never received (even on the second steak). Needless to say, I was angry. The waitress did take the check back and took off the mistakes, but it took 15 minutes. We still paid for our meals, which we shouldn't have because our dinning experience was horrific. We got to Roadhouse at 5:45 and didn't leave until 10:15. Unbelievable! My back was hurting by the time we left because we had been sitting for so long. 4.5 hours is entirely to long to spend at a restaurant for the meal not to be perfect. My only regret is that I didn't put up more of a fight when it came to the check. I never should of had to pay for my meal. My dinning experience was unfortunately a disaster. read more

Texas Roadhouse - The first steak (on right) was well done and the shrimp were cold. The second steak is on the right and is completely different. - Steakhouses Near Me - Winchester, Virginia

Lunch there had the Ribs they were burnt black and very very dry..The place was very noisy.