Great communication and supportive service. On time and a pleasure to deal with.Thank you

Shout out to my man Oscar! got me out of a muddy situation TWICE yesterday, you're the man Oscar!

If I could give this company a zero star review, I would. This company is exploitative, very unprofessional, and lax basic communication skills, I had a very poor experience with this company that caused me to waste my time, money, and frankly my faith in the spirit of kindness amongst people in the Santa Clarita Valley. If you'd like to know more, read the following. * * * * While entering a state of shock after getting into a car accident, Tg Towing company was called to relocate my vehicle. While getting picked up, I asked the male representative of this company, who i'm assuming, is one of the business owners, how much the towing would cost. He replied "$75". I don't know if his hearing has been impacted in some way, but the price that he gave me was the price for how much it would cost to leave my car in his property, not the tow itself. This caused me to have a false expectation on what I would be paying in the future. Later that day, when I arrived on site, i found out the towing was $330. I was immediately taken a-back and disappointed. I for one, believe that companies should lead with honesty, and listen, more closely to their clients questions. The female representative, who I assume is a co-owner of the company, then told me that the first 24 hours would be charged as 1 day, $75, and after those 24 hours, i would be charged per calendar day. Furthermore she told me that their operating hours were from 8 am till 5 pm. The next morning, in an attempt to avoid paying for an extra day. I arrived on site at 7:55 am. I don't know if the female representative lacked in memory, pertaining to details about her own company, or if the male representative decided to neglect his company that morning, but when I arrived on site, I was told that they were opening at 9 am. After anxiously waiting for over an hour, the male representative showed up. When discussing pricing, the male representative charged me for 2 calendar days. When I confronted him about this, he did not care, "it's charged by calander day." In this situation, someone was either misinformed about their own company, or two members of this family owned business lack basic communication skills. Either way, this situation caused me to waste my time and my money. If i Had known that I would still be charged for 2 calendar day I would have acted differently. I'm a full time student that had classes that morning, and the only reason i thought I would be able to retrieve my car that day, was because I was told they opened at 8 am. Futher more, as a full time college student, you can imagine why I had the urgency to avoid any further increase in payment. In my opinion, this company lacks basic communication skills, withholds truth from their clients, and is exploitative to the people that give them business. I recommend to everyone, to either record every conversation you have with these people, to keep them accountable and hold them to their word, because unfortunately, they will not do it themselves; or to take your business elsewhere. read more

I hired these guys to transport my Chevrolet Tahoe to a mechanic shop. Their rate was fantastic, their dispatcher or receptionist that I spoke with who took down my information, gave me the quote, and sent the tow truck was very nice. Their driver who showed up was very professional, knowledgeable, and was very familiar with the area, and took good care of my Tahoe. I would highly recommend them, and I would hire them again without hesitation. read more

TG was great to work with! The dispatch and driver were both respectful and professional. Luciano was wonderful and took great care of our vehicle. read more

On time , efficent, clean equipment, reasonably priced and truck operators that know what they are doing! Highly recommend. read more

I called on TG Towing for pick up and transport from Santa Clarita to Lancaster after waiting for AAA to dispatch a tow service that took over 3 hours (off the 14 fwy). TG initially came to tow my truck (Ford F250) off the fwy shoulder, but weren't able to take it to our intended destination. We had to wait for another tow company to pick us up from there. AAA could not give me a better notification of arrival so, three hours later, I decided to just call TG back to see if they had any drivers, and thankfully they did! They arrived within 15 minutes! Luciano, the original driver that towed us off the fwy came back to check on us. And Gilbert took us to Lancaster. The two dispatchers that I talked to were also very helpful! We're not usually in these parts but if I ever get "stranded" or need tow service, TG is the company I'm calling (saved in my phone!). Thank you!!! read more

My car broke down due to a C.V axel and the car was not able to move at all. I called around to a few other towing services in town and all I got was no drivers available or not in service said one. I kept looking and got R.J towing with a fast quote (under 5 miles $95 ) I said let's Do it. She got my info and within 20 minutes the truck was on site. Loaded within 5 minutes. If you are looking for a tow in the A.V area I recommend R.J Towing the best service fast and affordable, Thanks R.J for the great service. read more

TG Towing answered my call, towed my vehicle & provided excellent service. Very impressed with the communication, updates & speed of service. They were on it and knew what they were doing. Thank you TG! Definitely will refer your company. read more

I needed to tow my truck from AD down to NoHo and T G Towing quoted me the best rate, got the job done, and was sure to take care of my old truck like she was a new Bentley or something. I appreciate the care that Gilbert put into keeping my truck safe and secured... Only problem was they did not quote me a price that stipulated cash, so I had to scrape together the tow money with a handful of twenties and ones and three bucks in quarters to seal the deal. (If it were an option here, I'd give 'em a 3.5 since I almost had to ask my neighbor to borrow $3 to reach the quoted rate, and that's a hassle that could have been easily avoided with better communication.) read more

Tony and TG Towing are the best. If you want reliability, great price and excellent service then TG Towing is the place!

Excellent service! My husband got stuck with his motorcycle by the 5/14 split on the Old Road. His cousin was able to find T.G. Towing for him and the driver, Tony came out immediately. Tony did a great job and safely got my husband and his motorcycle to the local Harley dealership. We will definitely recommend T.G. Towing to anyone who needs towing service. read more

Best towing company in Santa Clarita! Tony is a super awesome owner and they have been around forever don't go anywhere else. Honest and fair local family owned business. My favorite for sure. read more

Professional company that is on time and takes care of your car. They do what they say they are going to do, when they say the will do it, and for the agreed price. From the reception/dispatcher to the drivers, this towing company has always been reliable and trustworthy. I've used them for our daily drivers and our classics. You won't be disappointed. Give them a call if you have roadside assistance coverage or even if you are paying out of pocket. read more

Quick and excellent service from John! He changed my spare tire while I was stuck on the 14 freeway after waiting an hour for AAA. Easily recommend! read more

Mario/Kevin EXCELLENT experience in such a time of need. Called AAA after Halloween festival at my grandsons school my ca wouldn't start he was there in less then 1/2 hr. While loading my car on the truck at the same time googling what was wrong did all he could to problem solve the issue Then on the ride home kept my 8 yer old grandson Amused with sharing talk about cell phones. This man is an ASSET to your company!! Thank you once again Mario for Turning a bad situation into a fun experience !!!! We commend you !!! read more

I can't recommend TG Towing. I called for assistance today via AAA, and this is who they sent. The driver wanted payment upfront for overestimated mileage when I looked up the mileage myself. The driver was rude, argumentative, and he yelled at me rather than spoke to me. I later confirmed with AAA that payment on local tows is to be paid AFTER the tow based on actual mileage. Not PRIOR to the tow based on an estimate. read more

If I could give this company negative 100 stars I would. What a piece of shit company. Their ONLY saving grace is their tow truck driver Mario/Kevin. I went over the cement parking block and got stuck in some rocks at Golden Valley Park so I called AAA. They sent this company out to get me out of the rocks. Mario was so helpful, he didn't waste anytime trying to get me out. He was under the car trying to build a ramp out of thick wooden sticks and rocks when his company kept calling him. His phone fell out of his pocket so I was trying to be helpful and I picked it up and answered it when this rude woman asked for her driver. I explained that he couldn't come to the phone because he was under my car and she said she's sorry but per the boss' orders, he needs to get on the phone. I again told her that's not possible and hung up. They called again, this time it was the piece is shit owner. He asked to speak to his driver and again I explained that it's not possible cause he's literally underneath my car with rocks and wood in his hands. He continued to insist he get on the phone. I finally said, he's not getting on the phone, why don't you let him do his job and hung up on him. When the driver finally got out from under the car and we were ready to back the car up slowly, he called his boss back and his boss told him he needs to leave, that he's cancelling the call, and that if I want him to stay I need to pay cash. Mario had to unhook my car and leave. Thankfully, someone else who was at the park had plywood in his truck and was able to finish what Mario started and got me out with no damage. I've never in all my life been treated so poorly by a company. I will be sure to copy and paste this post onto every social media post I can and have everyone in the valley that I know share it. Not only was I treated poorly, but the way they treated their employee who was just trying to do his job and positively represent his company, was terrible. read more

After calling AAA 2 times I got this ridiculous tow driver who was to lazy to tow. Didn't want to do anything to help. Refused to take the tow. A 22 year veteran of towing should have no problem towing anything. But this driver said no to a broken Ball joint and said no one would take this tow. Well he was wrong. We got a driver from another company and had it moved no problem. But T G Towing was absolutely No Help Whatsoever. I would advise not going with this lazy ass company. They are afraid to work on anything that can be a little difficult. Your a tow truck driver. Do your job and shut up with you lazy ass read more

MARIO/KEVIN was an excellent driver! This was very important because it was such a stressful day for me. He arrived amazingly fast & had a great supportive attitude from the moment he arrived. He carefully loaded my car and made sure everything was done properly & carefully. He was very friendly & comfortable for a long ride along tow. He is also very knowledgeable & helpful going the extra mile to help think of things you wouldn't under stress. Thanks to Mario this was a exceptionally pleasant experience! read more

this company damaged my car while towing it to the mechanic. wont recommend their service.,