This shop has been my blessing for 10+ years. Extremely skillful and honest owner and staff. Several times I argued with them that they should charge me (or charge much more than their bill states). Most of the times I failed :) read more

I failed my smog check and took my car to another repair shop first, but it still didn't pass after their work. Then I found Hank. He was incredibly nice, knowledgeable, and got my car to pass the smog check quickly. Couldn't be happier -- I'll be recommending Hank to everyone I know. read more

We went to Hanks's auto after some nextdoor recommendations and reviews. Starting with upfront written communications about the charges to the mechanism of sending revised quote to going into justification mode for their charges - none of these were frankly to our expectations. The work was done in a day that was the part I would give them credit for. Value for money for big servicing ? - probably not. read more

Been coming here for around twenty years. Great staff and they always get the job done. Love these guys!

Listened patiently. Followed through with the timeline for completion. Before doing the work Hank clearly states what the step by step diagnosis criteria is for the job. Best value for money. After finishing the job he showed me the bad parts that was replaces and did a run down of where the new items were placed. Many people trust Hank and i do too. And there are some other good mech's close by as well. read more

Hank Auto Repair - 3 bays - Auto Repair Near Me - Sunnyvale, California

I love this shop. It's a classic example of how if you don't nickel and dime customers on the little things, they'll trust you with the big things. A couple of examples: - I had an old 4Runner that I was convinced needed new brake pads. I dropped it off at Hank's, they test drove, inspected, and told me the pads were totally fine. I asked how much I owed them, no charge. - My wife was buying a used car and she took it in to Hank's shop for an inspection. They looked it over, test drove, checked fluids etc, said it looked well maintained and good to go. She asked how much she owed them, no charge they said. Based on that trust we take our cars to Hank's for everything big or small with confidence the work is solid and the prices are fair. read more

It is a blessing to have an honest car mechanic who doesn't rip you off, and Hank proves it every time. I can't say enough good things about Hank. He's the old school of mechanic you wish you'd found years ago totally honest, super reliable, and always ready to help. Every time I've gone to him, the work's been spot-on, and the price is fair. Hank's advice is good too he's like a car-whisperer who actually cares about his customers. If you need a mechanic you can trust, Hank and his team are the best your choice in Sunnyvale. Highly recommend!" read more

Hank Auto Repair - Auto Repair Near Me - Sunnyvale, California

They fixed a hole in my car tire! Phew! For just $35 (or $40? can't recall) while others were charging an insane amount. The folks are so sweet, suggested I don't buy a new tire (didn't try to steal money). The old guy here is sooo adorable and nice haha! fixed a few scratches on my car for free. read more

Very good. Hank is nice and reliable. He treats my car like his own, he will not sell unnecessary service read more

Overall great service, communication, and quick turnaround. Resolved flashing check engine light for me. Thanks a lot Hank!

All my cars has been serviced with Hank's Auto. From Brakes, Air conditioner, Tune-up, etc. Reliable and trustworthy. read more

I had two tires with low pressure and I wasn't able to fill my tire at the Chevron. I called to see if they could help identify the problem. Hank told me I could come by right away and check. They filled up my tires and inspected the tire I suspect has a leak and couldn't find anything with the soapy water method, so they suggested going to their neighbors to check. They didn't charge me! Responsive and helpful; would definitely come back if I need help again! read more

Our family has used him for years and he has been consistently honest and competent. I was recently willing to accept claims from him that such-and-such gaskets needed to be replaced, and then I hired him to do it, I make no other efforts to verify that the gasket was broken, that it exists, or that he actually replaced it, and I do not regret it. read more

Hank is great. He doesn't talk down to me. He is very helpful. If I need something small I can drop in before 9.

Hanks auto repair shop has been an absolute overall great experience since I've been going there for over 5 years mostly for electrical work on my 1996 truck and also my 2015 car. Tho has been my main mechanic with all of my issues that I've had, electrical instrument panel bulbs/upgrades to LEDs, gear shifter light counsel/LED replacement, wire harness connector to H4 bulb replacement, and so much more. The quality of customer service is outstanding: they have been very friendly, great communication, always kept me updated during work in progress, trust worthy, fair and reasonable prices, and provide great results with quality work and great recommendations for upgrades. I would definitely recommend Hanks Auto Repair. read more

Great Service! Really nice staff, very helpful and efficient all our gas vehicles go here for 10+ years. After years of feeling robbed every time I left a shop, I trust these guys and if you have a problem there very responsive. Thanks Guys read more

So, so happy I found these guys. Hank Auto Repair is the quintessential neighborhood garage. Really nice people, excellent work and very fair price. Hank was recommended by neighbors on NextDoor and I'm so glad I used them for brakes and shocks on my 2016 Subaru Crosstrek. In and out in one day. I recommend them 100% and will use them going forward for maintenance and any repairs that might be needed. read more

We go to Hank Auto Repair for both our cars maintenance and it was always fair pricing and quick turnaround. We never had issues that surface that wasn't quickly addressed, or, if it was not a service they provide, they would provide guidance on where to look for help. I like going in with a checklist of items that makes it easy for them to reference, just to ensure we are on the same page. Overall, I highly recommend them and have been going to them for years. read more

One of the best Auto repairs in Sunnyvale. It's honest and Hank's team knows what are they doing! Can recommend it to anyone, and coming back myself every time I'm having some troubles with my car. read more

The most honest and fair mechanics I have ever met. I have a 2006 BMW X5. Before coming here, my repairs hurt. Many times I've almost traded my car for a brand new one because of the cost of repairs. Until I met Tho and Hank. Not only they are highly technical, they are wonderful human being. Their prices are the most fair I have ever seen in the valley. And their goal is to help you get the most mileage out of your vehicle as possible. Here's a true story. My alternator was failing. I started seeing the battery indicator on my dashboard but it was coming and going. It went like that for a few days until the day I went to my dentist in Milpitas. Ok my way back on 237 I started seeing the battery indicator on again. I knew I had to exit on Mathilda to take my X5 to Hank. But I did not quite make it. I stopped at a construction site just after the 101 over pass on Mathilda. I called Tho and with in minutes he arrived with another colleague with a battery pack. He was able to drive my X5 to their shop and saved me a tow truck call. Best of all they did not leave me on the side of the road. They really care about their clients. Please give these wonderful people a try. You will not regret it! read more

Thank you mr Hank and mr rabbit (tho). Great customer service and straightforward with costs. Really appreciate the timely work done. Definitely would recommend for automotive work. Will be taking car back for repair. Thanks again read more

Having car issues? Step 1: call Hank (But if you're like me, step 0 would be cry / stress.) This is THE PLACE to go to, especially in Sunnyvale. I have gone here multiple times with different issues ranging from a flat tire to coolant issues. Hank is an honest guy. He's chill and he listens to you. He is very knowledgeable and I would highly recommend him! Thank you very much, Hank! read more

Very very bad place! Today I brought my 2012 Hyundai Sonata in this place to replace steering wheel flexible coupler. They even did not disconnect the battery while doing the work. At the finish I found my gas tank cover and back truck cover could not be opened, they checked and replaced a fuse (which was blown bad by their unprofessional work) and the both covers seems to work. I then went into the car and found my right side passenger door and the rear passenger door locks do not function right anymore. But they blame that is the car itself not by their work just done and ask me to take my car to other places. I knew my car door locks were working normally before this, so I called police, police came and suggested I go to small claim court for my loss, and to post my review about this bad place here. A guy who said he is the owner said he worked on my steering wheel and did not work on my door, so this is not him who made the doors locks bad. How ridiculous this is, he did not disconnect the battery, all the doors locks were connected with electrical circuits, the fuse was blown by his shady work, so were the doors circuits could have had electrical shocks to become bad. I hope the car computers not got damaged but if so this will be big big trouble! They are just bunch of unprofessional cheap low people, do not know how to do things right, and mess up customers car and try to blame something else, I have to take my Sonata to the dealer for the fix and expect the much big cost there. Never never come to this place!!! read more

Uncle Hank has been my go to place when I need any car repair! They're honest and very knowledgeable. I moved to south San Jose now but I still take my car there for maintenance and repairs. It's hard to find a honest n trustworthy auto shop especially for a woman who don't know anything about car. Highly recommend this place. read more

Hank is very fair and gives great advice . This has been my go to shop for years. I have recommended him to many friends

It's been over a year since my last review and my family and I have still been coming to Hank Auto Repair for our various repairs and oil changes. We couldn't be happier with the friendly service, the integrity, and the quality of repairs that the team has shown us time after time again! PLEASE do yourself a favor by avoiding the dealership and their outrageous prices and go to Hank Auto Repair instead. You will not be disappointed! Since I go to school near LA, I've had to find my own mechanic down there if I had issues. I still have not found a mechanic that doesn't try to rip every last penny out of you or any mechanic that won't charge an outrageous fee just to take a single look at your car. We are very fortunate to have Hank and his team in Silicon Valley. I highly recommend that you all give them a visit! read more

Coming in for help with a broken car and have absolutely no idea about cars. After checking my car, he suggested me to check my warranty to see if any part of it was covered. As he suggested, I brought my car to my original dealer. Even though some of the costs got covered under my warranty, the dealer projected an additional cost that I couldn't afford (after keeping my car there for a week). I decided to bring the car back to him and got it fixed within a day with a very reasonable price. I was thrilled and couldn't thank him enough. He is excellent at what he is doing and I will absolutely come back for his amazing service in the future. Highly recommend Hank!!! read more

Hank Auto Repair was originally suggested to me many years ago by a friend who took her car there. He fixed a thermostat on my previous car for a very reasonable price and very quickly. It was a pleasant experience. So when my current car's clutch went out last December I contacted my car dealer for an estimate. It was very expensive and I could not afford it. Then I remembered Hank. Talked to Tho on the phone and was given an estimate for half the price of the dealer. He was very helpful and professional and got the parts needed for my car very quickly. They replaced my clutch in no time at all and it was ready early. Tho also gave me a discount on the cost of an oil change, which was much appreciated. Everything was awesome and Tho was extremely pleasant to deal with. They are true pros and do great work! read more

Hank auto repair is so reliable and quick. I brought my car into a dealership and they said it would take upwards to a month to fix and cost me a couple grand. Brought it to hanks auto repair and they fixed it for under 300 and in a day only. The car is running like new now read more

Over two years later. Whenever I pull out of parking spot after I first get in my car, the brakes squeal insanely loudly and shrilly. People stop and stare or flinch and cover their ears. Finally took my car to the Mazda dealership. They say I don't need anything replaced. Pads and rotors are fine. Then why the screeching? Maybe it was the after market parts Hank used. Guess I'm just stuck with this until the pads and rotors eventually wear down enough that they need to be replaced again. I know when that happens I'll be going to Mazda and getting OEM parts. Still regret taking my car to Hank's. read more

Hank is fantastic. The prices are very fair and Hank is always very honest about what he does. I've gone to a few other mechanics in Sunnyvale and his service is by far the best I've had. I found him through my friend who had been taking her Prius to him for several years. When I got the Prius from her this year, she told me of her good experience there and suggested that I take the Prius there for the oil and filter change it needed. After my experience with him, I've been taking my Prius back there for things I can't take care of myself and Hank does a great job. read more

They were super friendly on the phone and provided me with a quote for the service very fast. After they had replaced my rear shocks and springs they said they had previously misquoted my service cost and returned 50 dollars. They are very honest and do great job. Will be coming here for all my car services. read more

I good friend of mine recommended this mechanic to me. She has been going to him for over 20 years. Now, I drive all the way over from Santa Cruz to have any work done on my car. Why? Because I am a woman, and I completely trust this man since he is so honest, and his repairs are done well. He is the first mechanic that I didn't know personally that I feel this way about. I have been bringing my car to him for several years now, and he has never done me wrong. read more

I've gone back to Hank for a few minor things and recommended several friends. Every single person has raved about the quality of service and say they've found their new mechanic. read more

HANK IS THE BEST.!! I have been with Hank for many years now & he is very honest & reliable. I would definitely recommend Hanks Auto to anyone for an Honest mechanic with excellent work. I live a few cities away and wouldn't mind traveling for this type of services. read more

Hank is a great guy! We unfortunately got a nail in our tire on the way down to LA, but luckily were within blocks from Hank. I gave him a call, told him the type of car, he provided me with a reasonable quote. We stopped by and before I could even finish my in-n-out burger I had picked up, the repair was done and we were sent on our way. He even checked another tire for me for fear that it might have also been damaged. Honest, reasonable price, and went the extra step to ensure our safety. Can't thank him enough! Highly recommended. read more

Hank's is our spot. We trust Hank for all our auto repairs. We normally just drop our car off and explain the problem. Then Hank will call us back in a couple of hours and tell us what it is and what he recommends and the cost. One time it was our transmission. He told us what he would charge and how he would need to order a part. He told us to first check our warranty. Good thing we did because it was in fact still covered. Hank is honest I completely trust him and his expertise! read more

Recommended by friends and I'm glad I listened! Was transparent and realistic, and was job was complete when they said it would be. I will be going back for any mechanic needs in the future. read more

Hank is a honest and experienced mechanic! I first knew him through my coworkers over ten years ago. Whenever we and our friends need help with cars, he would be THE go to mechanic. Recently, our stolen car was recovered with a flat tire and other noticeable damages. We had AAA towed the car to Hank's place, He called next day with his honest assessment and very reasonable repair plan. Our car was ready on the same day! read more

Straightforward, understood the issue right away and great communication. A pleasure to do business with.