To add insult to injury after a hurricane, my vet started blowing hot air in 3 rooms. Alliance…read moreresponded immediately and came out the next day. The tech was very nice and checked everything out. He explained the issue was self induced...our filter was too thick...bless him for saying it with a straight face. He made a recommendation on which filter to get and we've had cool air circulating ever since! Great company and would call again!

I had two brand new air conditioners installed by this company. One and a half years in they are…read morelooking to charge me $1,000 for a failed part. They said the part is covered by the manufacturer warranty but the labor and the refrigerant is not. The average cost with some google suggests the replacement for a TXV should cost between $185 to $750. Not only are they not standing by their work, they are looking to make a quick buck even after collecting upwards of $20k from me for my air conditioners. I regret ever letting this company do new units in my home. Clearly they do not stand by their work.

I knew I had a problem with a drain line in my upstairs unit. My regular AC guy was taking too long…read moreto address the problem so I gave Air Systems a shot. Quick response. They have a minimal service charge and charged a small amount for some minor pipe work. The techs were very knowledgeable explaining my system, and the overall cost was good. They didn't try to up-sell me on anything (which I ALWAYS check for). Nice to now have a go-to AC service - Air Systems!

I had Air Systems Texas come out, Was on Time very nice TEC. They will call you. to let you know…read morethere on the way! Found the Problem fast and Gave us A Quote, price was Fare, Had Repairs completed! Has been a couple of week now, Ac is working Great. Thank Y'all

Texan Appliance Repair came out the next day after I called them about my washing machine not…read moreworking. Jorge was on time and was able to diagnose the issue quickly. Unfortunately the part that failed was obsolete and even if it could be found, would cost over half the price of a new washer. I appreciate the honesty and the helpful information on how to avoid my problem in the future. I definitely reccomend Texan Appliance Repair and will call them for future repair needs.

Ssssssso... more exciting appliance adventures! The ice…read moremaker had been acting out and finally died the Real Death. Jorge arrives as scheduled and does a replacement with a genuine part and all is good... except not. The ice maker tried to live but in the end refused to reliably work... call Jorge the Appliance Master and he arrives on time with tools and declares the unit d-e-a-d. THE IMPORTANT BIT - he got the replacement and returned as promised, against traffic none the less!, replacing the old unit quick and sharp. WHY? is that the important bit, Billy? because service after the sale, especially warranty service, is how you tell the good providers from the GREAT in any field. TAR & Jorge are Great ...more as it happens

I've been a fan and customer of Spears for years now. The integrity with which they operate is why…read moreI keep coming back. Steve is involved in nearly all customer transactions. The office staff's communication, scheduling and follow up is on point. All of the technicians that have come out and done work - unit maintenance, roof vent installation, and most recently unit replacement have all been top notch - letting me shoulder surf, ask questions, and learn a bit each time. Very professional and courteous from end to end. I highly recommend Spears. This was a 2 day turn around unit replacement with a more efficient and compact Carrier model. Steve game me options, details and no sales pressure. The team got us cooled back down before it got really hot out!

Super impressed! New A/C install at a great price. Steve spent quite a bit of time explaining all…read moreof my options. The men who installed the system were very considerate and I honestly cannot say enough about the entire experience!

Downstairs AC was not working. I reached out to Jeff at 8:30 AM and he arrived at 12:30PM same day…read more He took care of the problem in 40 Minutes and charged a very fair rate. He is not one of those guys who want to suck you in with a service call amount added on to the costs of the service performed. We have used Jeff for a number of years always great!!

Myself I have met Ackles just 1 time, but I have also heard from many that he is as honest as 1…read morecould be. He could rip you off just like WEEKS, and ALL THE AC& HEATING companies in the area. I know many people who have saved thousands of $$$$ having him do work for them!!!! ACKLES is the 1 to do your job!!!!

Noticed on Tuesday 12/13 (warm day in Dec) that my upstairs AC was not cooling. So, I went on Yelp…read moreto look for a place to call. Southbelt was closest to the house and I was familiar with them from driving by on 2351, and they had good ratings...but not very many ratings - only 5. Hmmm, seemed strange for a 20+ year business. Does their customer base not use Yelp? I scroll down a bit and see the 9 "not recommended" reviews button. Yes please! Start reading through and that's where I found what sold me on calling - the owner's responses to several of the bad reviews, particularly his lengthy response to "D W." from June 2014. This was not the usual "We're sorry you had a bad experience, call us to see if we can make it right" pandering schlock - no, this dude defends his service with detail, stands up for his employee's integrity, and cares about the perception of his business. Sold, bro. Call the evening of 12/13 after close of business expecting to leave a voicemail and get an answering service that lets me know emergency service is indeed available. (Not necessary, it's warm but it's December) I leave my info and get a follow up call Wednesday morning. Here is why I gave 4 instead of five stars, and really would give 4.5 if I could - the caller couldn't schedule my appointment time, only pass my information to the tech who wouldn't call me till the next day. (In July that wouldn't work for me, but it's the Christmas season, people are on vacation, etc) Seems superfluous to get a follow up call from someone who can't really tell me anything. Matt from Southbelt called me around 9:10 this morning 12/15/16 and met me at my home promptly at 10:00 as arranged in our conversation. He quickly diagnosed the issue (burnt out fan motor from a fried relay) and offered me several options. He took the time to thoroughly answer my questions so I could make an informed decision, had the parts in his truck to do the job, and completed the repair quickly. What impressed me is that, after completing the repair, he advised me not to have him check the freon level due to the low ambient temperature. (60ish degrees) Since the air was now blowing cold from the vents, he advised me to wait till spring to reassess it, explaining that the low ambient temp would make his measuring device read low and if he added too much freon it would damage the system and cause a more expensive repair later - too much freon is worse than it being a bit low. A tech working for a company that preys on customers would have gladly added freon and charged me for it, then offered a discount on future service to ensure they got the pricier repair later. That didn't happen. $370 for the whole shebang, diagnosis, parts, and labor. The fact that he had parts on hand to do the repair shows knowledge of common AC problems gained from experience. I'll be calling again if I have more issues. Ed, if you read this, you do you, bro. You defending your business and your employees earned you a customer.

Do NOT use them! Southbelt installed 4 new AC systems improperly. which caused incredibly high…read morehumidity levels. they couldn't figure out how to fix. we had to move out, totally tear out all the drywall etc. they cost us 300,000 in repairs. Terrible! I would give anything to go back, have used a different company and not go through what we have gone through for the last three years.

AC suddenly stopped...marco unclogged pipe and added freon...great service...will use…read moreagain...thanks.

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